ITIL Contracts in the UK excluding London

ITIL (Information Technology Infrastructure Library)
UK > UK excluding London

The table below provides summary statistics for contract job vacancies advertised in the UK excluding London requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 26 27 25
Rank change year-on-year +1 -2 -1
Contract jobs citing ITIL 849 1,204 1,681
As % of all contract jobs advertised in the UK excluding London 6.64% 5.80% 7.01%
As % of the Processes & Methodologies category 7.34% 6.85% 7.83%
Number of daily rates quoted 518 809 1,187
10th Percentile £187 £200 £191
25th Percentile £250 £310 £313
Median daily rate (50th Percentile) £438 £475 £450
Median % change year-on-year -7.89% +5.56% +5.88%
75th Percentile £570 £575 £550
90th Percentile £638 £650 £650
UK median daily rate £463 £495 £470
% change year-on-year -6.57% +5.32% +4.44%
Number of hourly rates quoted 67 142 141
10th Percentile £14.99 £14.00 £13.41
25th Percentile £16.18 £14.16 £13.96
Median hourly rate £21.46 £17.69 £18.50
Median % change year-on-year +21.31% -4.38% +19.35%
75th Percentile £30.54 £23.84 £47.00
90th Percentile £41.54 £46.37 £65.75
UK median hourly rate £22.00 £17.69 £19.94
% change year-on-year +24.36% -11.29% +22.72%

All Process and Methodology Skills
UK excluding London

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the UK excluding London.

Contract vacancies with a requirement for process or methodology skills 11,562 17,588 21,473
As % of all contract IT jobs advertised in the UK excluding London 90.38% 84.75% 89.50%
Number of daily rates quoted 7,253 10,507 14,891
10th Percentile £235 £250 £255
25th Percentile £375 £380 £400
Median daily rate (50th Percentile) £483 £500 £500
Median % change year-on-year -3.50% - +5.26%
75th Percentile £588 £600 £600
90th Percentile £663 £688 £688
UK median daily rate £520 £525 £550
% change year-on-year -0.95% -4.55% +4.76%
Number of hourly rates quoted 821 2,055 1,305
10th Percentile £14.20 £12.32 £11.00
25th Percentile £17.30 £15.22 £15.81
Median hourly rate £27.50 £36.50 £35.00
Median % change year-on-year -24.66% +4.29% +75.00%
75th Percentile £64.52 £60.00 £65.00
90th Percentile £75.00 £72.50 £72.98
UK median hourly rate £29.00 £35.50 £36.42
% change year-on-year -18.31% -2.53% +45.69%

ITIL
Job Vacancy Trend in the UK excluding London

Job postings citing ITIL as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ITIL in the UK excluding London

ITIL
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing ITIL in the UK excluding London.

Daily rate trend for ITIL in the UK excluding London

ITIL
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing ITIL in the UK excluding London over the 6 months to 2 May 2025.

Daily rate histogram for ITIL in the UK excluding London

ITIL
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing ITIL in the UK excluding London.

Hourly rate trend for ITIL in the UK excluding London

ITIL
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing ITIL in the UK excluding London over the 6 months to 2 May 2025.

Hourly rate histogram for ITIL in the UK excluding London

ITIL
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the UK excluding London region over the 6 months to 2 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +3 212 £345 -27.37% 297
South East -1 187 £464 -4.87% 349
South West -2 152 £470 -6.00% 122
North West +8 142 £358 -27.38% 152
Scotland +21 107 £428 +12.50% 59
Midlands -6 102 £450 - 175
West Midlands -5 81 £450 - 112
East of England -5 71 £425 - 131
Yorkshire -13 59 £350 -26.32% 109
Wales +21 22 £413 +13.01% 30
East Midlands +13 21 £320 -40.74% 56
North East -12 10 £195 -60.00% 40
Channel Islands - 5 £361 - 4
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 70 (8.24%) Microsoft Exchange
1 70 (8.24%) SharePoint
2 18 (2.12%) Confluence
3 15 (1.77%) Skype for Business
4 13 (1.53%) IIS
5 5 (0.59%) Mattermost
5 5 (0.59%) Oracle Workflow
6 4 (0.47%) Oracle Self-Service HR
6 4 (0.47%) WebLogic
7 3 (0.35%) Exchange Server 2003
7 3 (0.35%) Exchange Server 2007
7 3 (0.35%) Exchange Server 2010
7 3 (0.35%) Exchange Server 2013
7 3 (0.35%) Office Communications Server
7 3 (0.35%) OpenEdge
7 3 (0.35%) SAS
7 3 (0.35%) SharePoint Server
8 2 (0.24%) IBM Notes
8 2 (0.24%) Oracle Service Bus
8 2 (0.24%) Oracle SOA Suite
Applications
1 112 (13.19%) Microsoft Office
2 39 (4.59%) Microsoft Excel
3 38 (4.48%) Microsoft PowerPoint
4 11 (1.30%) MS Visio
5 4 (0.47%) Microsoft Project
6 1 (0.12%) Acrobat
6 1 (0.12%) Chatbot
6 1 (0.12%) Spreadsheet
6 1 (0.12%) Trello
Business Applications
1 20 (2.36%) Remedy ITSM
2 4 (0.47%) Oracle HRMS
3 2 (0.24%) Dynamics CRM
3 2 (0.24%) Oracle BPM
4 1 (0.12%) assyst
4 1 (0.12%) Dynamics GP
4 1 (0.12%) Infor CloudSuite
4 1 (0.12%) Maximo
4 1 (0.12%) Oracle Applications
4 1 (0.12%) Oracle EBS
4 1 (0.12%) Oracle EBS R12
4 1 (0.12%) Oracle ERP
4 1 (0.12%) Oracle iProcurement
4 1 (0.12%) SAP Oil and Gas
4 1 (0.12%) SAP S/4HANA
Cloud Services
1 185 (21.79%) Microsoft 365
2 142 (16.73%) Azure
3 68 (8.01%) Entra ID
4 46 (5.42%) AWS
5 31 (3.65%) SaaS
6 17 (2.00%) IaaS
7 15 (1.77%) OneDrive
8 13 (1.53%) PaaS
9 12 (1.41%) Power Platform
10 10 (1.18%) GCP
11 8 (0.94%) OCI
12 7 (0.82%) Azure DevOps
12 7 (0.82%) Nutanix
13 6 (0.71%) Cloud Computing
14 5 (0.59%) OpenShift
15 4 (0.47%) Google Workspace
16 3 (0.35%) Microsoft Copilot
16 3 (0.35%) ShareGate
16 3 (0.35%) Virtual Private Cloud
17 2 (0.24%) Microsoft Purview
Communications & Networking
1 58 (6.83%) DNS
2 56 (6.60%) VPN
3 52 (6.12%) Firewall
4 48 (5.65%) Wi-Fi
5 46 (5.42%) DHCP
6 39 (4.59%) WAN
7 37 (4.36%) LAN
8 33 (3.89%) TCP/IP
9 27 (3.18%) SAN
10 19 (2.24%) Network Security
10 19 (2.24%) Remote Desktop
10 19 (2.24%) Skype
11 15 (1.77%) BGP
11 15 (1.77%) OSPF
11 15 (1.77%) SD-WAN
12 14 (1.65%) Wireless
13 13 (1.53%) MPLS
14 12 (1.41%) Unified Communications
15 11 (1.30%) EIGRP
15 11 (1.30%) WLAN
Database & Business Intelligence
1 31 (3.65%) SQL Server
2 8 (0.94%) Power BI
3 7 (0.82%) NoSQL
3 7 (0.82%) Relational Database
4 6 (0.71%) Oracle Database
5 5 (0.59%) PostgreSQL
5 5 (0.59%) SQL Server Reporting Services
6 4 (0.47%) Oracle Exadata
6 4 (0.47%) Tableau
7 3 (0.35%) Electronic Patient Records
8 2 (0.24%) Data Warehouse
8 2 (0.24%) Elasticsearch
8 2 (0.24%) InterSystems Cache
8 2 (0.24%) MariaDB
8 2 (0.24%) Metadata
8 2 (0.24%) MongoDB
8 2 (0.24%) MySQL
8 2 (0.24%) Oracle BI EE
8 2 (0.24%) Oracle Reports
9 1 (0.12%) Oracle Discoverer
Development Applications
1 26 (3.06%) JIRA
2 11 (1.30%) Git
3 9 (1.06%) Jenkins
4 8 (0.94%) Bitbucket
5 5 (0.59%) GitLab
6 3 (0.35%) Chocolatey
6 3 (0.35%) SonarQube
7 2 (0.24%) Subversion
General
1 373 (43.93%) Social Skills
2 155 (18.26%) Analytical Skills
3 114 (13.43%) Public Sector
4 103 (12.13%) Finance
5 47 (5.54%) Telecoms
6 43 (5.06%) Inclusion and Diversity
7 30 (3.53%) Organisational Skills
8 29 (3.42%) Retail
9 26 (3.06%) Banking
10 24 (2.83%) Law
11 17 (2.00%) Legal
11 17 (2.00%) Military
12 16 (1.88%) Presentation Skills
13 14 (1.65%) Influencing Skills
14 13 (1.53%) Manufacturing
15 12 (1.41%) Documentation Skills
16 8 (0.94%) Marketing
17 6 (0.71%) Automotive
18 5 (0.59%) Electronics
18 5 (0.59%) Investment Banking
Job Titles
1 189 (22.26%) Analyst
2 101 (11.90%) Service Analyst
3 90 (10.60%) Service Desk Analyst
4 82 (9.66%) Service Manager
5 80 (9.42%) Support Engineer
6 53 (6.24%) Architect
7 49 (5.77%) IT Support
8 45 (5.30%) Senior
9 44 (5.18%) Desktop Support
9 44 (5.18%) Lead
10 35 (4.12%) Desktop Engineer
10 35 (4.12%) IT Manager
10 35 (4.12%) Support Analyst
11 31 (3.65%) Desktop Support Engineer
11 31 (3.65%) IT Analyst
12 30 (3.53%) 2nd Line Support
13 28 (3.30%) Administrator
13 28 (3.30%) Infrastructure Engineer
14 26 (3.06%) Delivery Manager
15 25 (2.94%) Technical Analyst
Libraries, Frameworks & Software Standards
1 14 (1.65%) .NET
1 14 (1.65%) Web Services
2 12 (1.41%) HTML
2 12 (1.41%) Middleware
3 11 (1.30%) CSS
4 10 (1.18%) LDAP
5 8 (0.94%) Ajax
5 8 (0.94%) SOAP
6 7 (0.82%) XML
7 6 (0.71%) Loki
7 6 (0.71%) Oracle Fusion
8 5 (0.59%) REST
8 5 (0.59%) XMPP
9 4 (0.47%) AngularJS
10 3 (0.35%) .NET Framework
10 3 (0.35%) Apache Axis
11 2 (0.24%) Flash
12 1 (0.12%) JSON
12 1 (0.12%) SAML
12 1 (0.12%) Software Packaging
Miscellaneous
1 59 (6.95%) Management Information System
2 41 (4.83%) CMDB
3 26 (3.06%) Self-Motivation
4 25 (2.94%) Data Centre
5 24 (2.83%) iPhone
6 23 (2.71%) Smartphone
7 21 (2.47%) Driving Licence
8 19 (2.24%) PKI
9 16 (1.88%) Replication
10 15 (1.77%) Product Ownership
11 14 (1.65%) Onboarding
11 14 (1.65%) Video Conferencing
12 13 (1.53%) Clustering
13 11 (1.30%) iPad
13 11 (1.30%) Public Cloud
14 10 (1.18%) Analytical Mindset
14 10 (1.18%) Device Driver
14 10 (1.18%) Enterprise Software
15 9 (1.06%) Virtual Team
16 8 (0.94%) Hybrid Cloud
Operating Systems
1 274 (32.27%) Windows
2 107 (12.60%) Windows 10
3 85 (10.01%) Windows Server
4 70 (8.24%) Linux
5 31 (3.65%) Windows Server 2016
6 28 (3.30%) Mac OS
7 26 (3.06%) Windows Server 2012
8 23 (2.71%) Windows Server 2019
9 21 (2.47%) Unix
10 14 (1.65%) Android
11 12 (1.41%) Red Hat Enterprise Linux
11 12 (1.41%) VMS
12 11 (1.30%) Windows Server 2003
13 9 (1.06%) AIX
13 9 (1.06%) Ubuntu
14 6 (0.71%) Apple iOS
14 6 (0.71%) Windows 7
14 6 (0.71%) Windows Server 2008
14 6 (0.71%) Windows XP
15 5 (0.59%) Solaris
Processes & Methodologies
1 258 (30.39%) Problem-Solving
1 258 (30.39%) Service Management
2 195 (22.97%) ITSM
3 191 (22.50%) Customer Service
4 150 (17.67%) Service Delivery
5 139 (16.37%) Agile
6 131 (15.43%) Incident Management
7 111 (13.07%) Change Management
8 108 (12.72%) Problem Management
9 90 (10.60%) Continuous Improvement
10 72 (8.48%) Stakeholder Management
11 60 (7.07%) DevOps
12 59 (6.95%) Project Management
13 56 (6.60%) Collaborative Working
14 51 (6.01%) Configuration Management
15 48 (5.65%) Infrastructure Engineering
15 48 (5.65%) Roadmaps
15 48 (5.65%) Root Cause Analysis
16 46 (5.42%) Cybersecurity
16 46 (5.42%) Project Delivery
Programming Languages
1 57 (6.71%) PowerShell
1 57 (6.71%) SQL
2 34 (4.00%) Python
3 13 (1.53%) JavaScript
4 11 (1.30%) Shell Script
5 9 (1.06%) C#
6 8 (0.94%) Java
7 4 (0.47%) JCL
7 4 (0.47%) Perl
8 3 (0.35%) Ruby
8 3 (0.35%) T-SQL
9 2 (0.24%) ActionScript
9 2 (0.24%) Bicep
9 2 (0.24%) MUMPS
9 2 (0.24%) PL/SQL
9 2 (0.24%) REXX
9 2 (0.24%) WebLogic Scripting Tool
10 1 (0.12%) Go
10 1 (0.12%) RPG
10 1 (0.12%) RPG/400
Qualifications
1 263 (30.98%) Security Cleared
2 200 (23.56%) SC Cleared
3 110 (12.96%) ITIL Certification
4 95 (11.19%) Degree
5 92 (10.84%) Microsoft Certification
6 70 (8.24%) DV Cleared
7 60 (7.07%) A+ Certification
8 33 (3.89%) ITIL Foundation Certificate
9 32 (3.77%) MCSA
10 28 (3.30%) MCSE
11 23 (2.71%) Cisco Certification
12 13 (1.53%) CCNA
12 13 (1.53%) CCNP
12 13 (1.53%) PMI Certification
13 12 (1.41%) CISSP
14 10 (1.18%) Computer Science Degree
14 10 (1.18%) MCP
15 9 (1.06%) AWS Certification
15 9 (1.06%) AWS Certified Solutions Architect
15 9 (1.06%) PMP
Quality Assurance & Compliance
1 97 (11.43%) SLA
2 22 (2.59%) ISO/IEC 27001
3 20 (2.36%) NIST
4 15 (1.77%) QA
5 11 (1.30%) GDPR
6 10 (1.18%) COBIT
6 10 (1.18%) Data Quality
6 10 (1.18%) NCSC
7 8 (0.94%) Disclosure Scotland
7 8 (0.94%) ISO/IEC 20000
8 5 (0.59%) Cyber Essentials
8 5 (0.59%) PMO
9 4 (0.47%) Accessibility
9 4 (0.47%) ISO 22301
9 4 (0.47%) PCI DSS
10 3 (0.35%) ISO 31000
11 2 (0.24%) Actionable Recommendations
11 2 (0.24%) GRC
11 2 (0.24%) NIST 800
12 1 (0.12%) Software Quality Assurance
System Software
1 232 (27.33%) Active Directory
2 48 (5.65%) VMware Infrastructure
3 19 (2.24%) Hyper-V
4 16 (1.88%) Docker
5 15 (1.77%) VMware NSX
6 11 (1.30%) Virtual Machines
7 9 (1.06%) VMware ESXi
8 7 (0.82%) Microsoft Virtual Server
8 7 (0.82%) Virtual Servers
8 7 (0.82%) vSphere
9 6 (0.71%) DFS Replication
9 6 (0.71%) Veritas Cluster Server
10 5 (0.59%) Oracle RAC
11 4 (0.47%) Microsoft App-V
12 3 (0.35%) Apache ZooKeeper
12 3 (0.35%) Brightmail
12 3 (0.35%) ISA Server
12 3 (0.35%) Virtual Desktop
13 2 (0.24%) BitLocker
13 2 (0.24%) Firmware
Systems Management
1 71 (8.36%) Microsoft Intune
2 46 (5.42%) SCCM
3 30 (3.53%) WSUS
4 26 (3.06%) Ansible
4 26 (3.06%) Kubernetes
5 20 (2.36%) Terraform
6 18 (2.12%) Jamf Pro
7 15 (1.77%) Single Sign-On
8 13 (1.53%) Grafana
8 13 (1.53%) SCOM
9 11 (1.30%) Microsoft Clustering
10 10 (1.18%) Prometheus
11 9 (1.06%) vCenter Server
12 8 (0.94%) Failover Clustering
13 6 (0.71%) Active Directory Federation Services
13 6 (0.71%) Podman
14 5 (0.59%) Data Guard
15 4 (0.47%) BMC PATROL
15 4 (0.47%) Tivoli
15 4 (0.47%) Tivoli NetView
Vendors
1 301 (35.45%) Microsoft
2 199 (23.44%) ServiceNow
3 89 (10.48%) VMware
4 61 (7.18%) Cisco
5 40 (4.71%) Citrix
6 33 (3.89%) Oracle
7 28 (3.30%) Remedy
8 25 (2.94%) Red Hat
9 21 (2.47%) BMC
10 19 (2.24%) SolarWinds
11 18 (2.12%) Apple
11 18 (2.12%) Splunk
12 17 (2.00%) Palo Alto
13 15 (1.77%) HP
14 13 (1.53%) Dell
14 13 (1.53%) IBM
15 12 (1.41%) McAfee
16 10 (1.18%) Atlassian
16 10 (1.18%) Google
16 10 (1.18%) Veritas