ITIL Contracts in the UK excluding London

ITIL (Information Technology Infrastructure Library)
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 1 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 27 25 24
Rank change year-on-year -2 -1 +7
Contract jobs citing ITIL 1,204 1,681 2,158
As % of all contract jobs advertised in the UK excluding London 5.80% 7.01% 6.99%
As % of the Processes & Methodologies category 6.84% 7.83% 7.86%
Number of daily rates quoted 809 1,187 1,413
10th Percentile £200 £191 £154
25th Percentile £310 £313 £231
Median daily rate (50th Percentile) £475 £450 £425
Median % change year-on-year +5.56% +5.88% +6.25%
75th Percentile £575 £550 £538
90th Percentile £650 £650 £638
UK median daily rate £495 £470 £450
% change year-on-year +5.32% +4.44% +5.88%
Number of hourly rates quoted 142 141 198
10th Percentile £14.00 £13.41 £12.95
25th Percentile £14.16 £13.96 £13.25
Median hourly rate £17.69 £18.50 £15.50
Median % change year-on-year -4.38% +19.35% -17.33%
75th Percentile £23.84 £47.00 £19.86
90th Percentile £46.37 £65.75 £28.75
UK median hourly rate £17.69 £19.94 £16.25
% change year-on-year -11.29% +22.72% -14.47%

All Process and Methodology Skills
UK excluding London

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,590 21,477 27,470
As % of all contract IT jobs advertised in the UK excluding London 84.75% 89.51% 88.94%
Number of daily rates quoted 10,508 14,895 19,183
10th Percentile £250 £255 £231
25th Percentile £380 £400 £385
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +8.63%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 2,055 1,305 1,364
10th Percentile £12.32 £11.00 £12.00
25th Percentile £15.22 £15.81 £14.00
Median hourly rate £36.50 £35.00 £20.00
Median % change year-on-year +4.29% +75.00% -8.00%
75th Percentile £60.00 £65.00 £46.11
90th Percentile £72.50 £72.98 £60.00
UK median hourly rate £35.50 £36.42 £25.00
% change year-on-year -2.53% +45.69% -

ITIL
Job Vacancy Trend in the UK excluding London

Job postings citing ITIL as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ITIL in the UK excluding London

ITIL
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing ITIL in the UK excluding London.

Daily rate trend for ITIL in the UK excluding London

ITIL
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing ITIL in the UK excluding London over the 6 months to 1 May 2024.

Daily rate histogram for ITIL in the UK excluding London

ITIL
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing ITIL in the UK excluding London.

Hourly rate trend for ITIL in the UK excluding London

ITIL
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing ITIL in the UK excluding London over the 6 months to 1 May 2024.

Hourly rate histogram for ITIL in the UK excluding London

ITIL
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the UK excluding London region over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -3 326 £488 +7.14% 161
South West +13 273 £500 - 78
North of England -5 250 £475 - 168
Midlands -1 143 £450 -0.55% 108
North West -17 136 £493 +1.44% 102
East of England -9 123 £425 +21.43% 66
West Midlands +22 118 £450 -11.76% 72
Yorkshire +20 106 £475 +18.75% 37
Scotland -11 84 £380 -10.59% 47
East Midlands -33 22 £540 +51.05% 36
North East +26 20 £488 +5.41% 30
Wales -24 5 £365 +32.73% 11
Isle of Man - 3 - - 3
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 90 (7.48%) SharePoint
2 83 (6.89%) Microsoft Exchange
3 48 (3.99%) Confluence
4 42 (3.49%) SharePoint Server
5 12 (1.00%) Skype for Business
6 7 (0.58%) SharePoint 2010
7 5 (0.42%) Exchange Server 2007
7 5 (0.42%) IBM HTTP Server
7 5 (0.42%) WebSphere
7 5 (0.42%) WebSphere Application Server
7 5 (0.42%) WebSphere Portal
8 4 (0.33%) CMS
8 4 (0.33%) Exchange Server 2013
8 4 (0.33%) nginx
9 3 (0.25%) Drupal
9 3 (0.25%) SAS
10 2 (0.17%) Apache
10 2 (0.17%) IBM Notes
10 2 (0.17%) Tomcat
11 1 (0.083%) WebLogic
Applications
1 108 (8.97%) Microsoft Office
2 32 (2.66%) Microsoft Excel
3 19 (1.58%) Microsoft PowerPoint
4 4 (0.33%) Microsoft Project
5 3 (0.25%) SPSS
6 1 (0.083%) Adobe Creative Suite
6 1 (0.083%) AutoCAD
Business Applications
1 28 (2.33%) Remedy ITSM
2 9 (0.75%) SAP S/4HANA
3 3 (0.25%) Dynamics GP
3 3 (0.25%) Sage X3
3 3 (0.25%) SAP Oil and Gas
4 2 (0.17%) assyst
4 2 (0.17%) Salesforce CRM
4 2 (0.17%) SAP HCM
4 2 (0.17%) SAP PM
5 1 (0.083%) Oracle AGIS
5 1 (0.083%) Oracle Assets
5 1 (0.083%) Oracle Cash Management
5 1 (0.083%) Oracle EBS
5 1 (0.083%) Oracle Payables
5 1 (0.083%) Oracle Procure-to-Pay
5 1 (0.083%) Oracle Receivables
5 1 (0.083%) Oracle Retail
5 1 (0.083%) SAP MM
5 1 (0.083%) SAP Payroll
5 1 (0.083%) SAP Retail
Cloud Services
1 196 (16.28%) Microsoft 365
2 180 (14.95%) Azure
3 41 (3.41%) Power Platform
4 39 (3.24%) AWS
4 39 (3.24%) Entra ID
5 38 (3.16%) Azure Stack
6 23 (1.91%) Azure Monitor
7 21 (1.74%) SaaS
8 19 (1.58%) OneDrive
9 17 (1.41%) PaaS
10 16 (1.33%) Azure Storage
11 14 (1.16%) OCI
12 13 (1.08%) IaaS
13 11 (0.91%) PowerApps
14 10 (0.83%) GCP
15 9 (0.75%) Azure DevOps
15 9 (0.75%) Serverless
16 8 (0.66%) Power Automate
17 5 (0.42%) Azure Functions
18 4 (0.33%) Amazon ECS
Communications & Networking
1 144 (11.96%) Firewall
2 83 (6.89%) DNS
3 71 (5.90%) SAN
4 68 (5.65%) DHCP
5 59 (4.90%) WAN
6 58 (4.82%) BGP
7 57 (4.73%) Wi-Fi
8 55 (4.57%) LAN
9 33 (2.74%) TCP/IP
10 32 (2.66%) Network Security
11 31 (2.57%) VPN
12 23 (1.91%) Cisco ASA
13 21 (1.74%) Cisco ISE
13 21 (1.74%) OSPF
14 20 (1.66%) SNMP
15 19 (1.58%) Cisco Firepower
15 19 (1.58%) IPsec
16 17 (1.41%) VoIP
16 17 (1.41%) Wireless
17 15 (1.25%) PBX
Database & Business Intelligence
1 32 (2.66%) Power BI
2 18 (1.50%) SQL Server
3 8 (0.66%) Metadata
4 7 (0.58%) PowerPivot
4 7 (0.58%) SQL Server Reporting Services
5 6 (0.50%) Microsoft Power View
6 5 (0.42%) Data Mining
7 4 (0.33%) DynamoDB
7 4 (0.33%) MySQL
8 3 (0.25%) Oracle Reports
8 3 (0.25%) Qlik Sense
8 3 (0.25%) Tableau
9 2 (0.17%) NonStop SQL
10 1 (0.083%) Amazon RDS
10 1 (0.083%) Big Data
10 1 (0.083%) GIS
10 1 (0.083%) MariaDB
10 1 (0.083%) MongoDB
10 1 (0.083%) Oracle Database 12c
10 1 (0.083%) Relational Database
Development Applications
1 72 (5.98%) JIRA
2 24 (1.99%) Rational DOORS
3 5 (0.42%) IBM UrbanCode
4 4 (0.33%) Git
4 4 (0.33%) GitLab
4 4 (0.33%) Selenium
5 3 (0.25%) Artifactory
5 3 (0.25%) Bitbucket
5 3 (0.25%) Jenkins
5 3 (0.25%) Subversion
6 2 (0.17%) MSI
7 1 (0.083%) Axure RP
7 1 (0.083%) Hudson
7 1 (0.083%) Oracle Forms
7 1 (0.083%) Zephyr
General
1 459 (38.12%) Social Skills
2 167 (13.87%) Public Sector
3 128 (10.63%) Finance
4 121 (10.05%) Analytical Skills
5 103 (8.55%) Telecoms
6 67 (5.56%) Organisational Skills
7 45 (3.74%) Manufacturing
8 42 (3.49%) Retail
9 36 (2.99%) Marketing
10 33 (2.74%) Presentation Skills
11 21 (1.74%) Banking
12 20 (1.66%) Electronics
12 20 (1.66%) Legal
13 14 (1.16%) Documentation Skills
13 14 (1.16%) Police
14 12 (1.00%) Automotive
14 12 (1.00%) Influencing Skills
15 11 (0.91%) Aerospace
15 11 (0.91%) Law
16 10 (0.83%) Publishing
Job Titles
1 268 (22.26%) Analyst
2 137 (11.38%) Service Analyst
3 116 (9.63%) Service Desk Analyst
4 99 (8.22%) Senior
5 93 (7.72%) Architect
6 74 (6.15%) Support Engineer
7 68 (5.65%) Developer
8 65 (5.40%) Service Manager
9 57 (4.73%) Infrastructure Engineer
10 49 (4.07%) Lead
11 48 (3.99%) Network Engineer
11 48 (3.99%) Support Analyst
12 42 (3.49%) IT Support
13 41 (3.41%) Technical Support
14 39 (3.24%) ServiceNow Developer
15 38 (3.16%) IT Manager
16 36 (2.99%) Desktop Support
16 36 (2.99%) IT Analyst
17 35 (2.91%) Consultant
18 31 (2.57%) 1st Line Support
Libraries, Frameworks & Software Standards
1 25 (2.08%) Middleware
2 23 (1.91%) Web Services
3 21 (1.74%) CSS
4 20 (1.66%) HTML
5 15 (1.25%) ARM Templates
6 12 (1.00%) Jinja
7 11 (0.91%) .NET
7 11 (0.91%) REST
8 8 (0.66%) Kafka
9 6 (0.50%) ActiveMQ
9 6 (0.50%) Elastic Stack
9 6 (0.50%) LDAP
10 5 (0.42%) J2EE
11 4 (0.33%) .NET Framework
11 4 (0.33%) AngularJS
11 4 (0.33%) XML
12 3 (0.25%) D3.js
12 3 (0.25%) EDI
12 3 (0.25%) Regular Expression
12 3 (0.25%) Software Packaging
Miscellaneous
1 68 (5.65%) Management Information System
2 61 (5.07%) Data Centre
3 55 (4.57%) Driving Licence
4 49 (4.07%) Self-Motivation
5 43 (3.57%) CMDB
5 43 (3.57%) PKI
6 41 (3.41%) Private Cloud
7 27 (2.24%) Video Conferencing
8 19 (1.58%) Security Operations Centre
8 19 (1.58%) Virtual Team
9 18 (1.50%) CSOC
10 14 (1.16%) Blackberry
11 13 (1.08%) iPhone
11 13 (1.08%) Operational Technology
12 10 (0.83%) Clustering
12 10 (0.83%) Product Ownership
13 8 (0.66%) Data Protection Act
13 8 (0.66%) Public Cloud
13 8 (0.66%) Replication
14 7 (0.58%) Linux Command Line
Operating Systems
1 375 (31.15%) Windows
2 144 (11.96%) Windows 10
3 125 (10.38%) Linux
4 112 (9.30%) Windows Server
5 81 (6.73%) Windows Server 2016
6 69 (5.73%) Windows Server 2019
7 54 (4.49%) Windows Server 2012
8 48 (3.99%) Windows 7
9 38 (3.16%) Unix
10 27 (2.24%) Ubuntu
11 21 (1.74%) Windows NT
12 20 (1.66%) Debian
13 15 (1.25%) Solaris
14 13 (1.08%) Windows XP
15 12 (1.00%) Apple iOS
16 11 (0.91%) Android
17 10 (0.83%) Red Hat Enterprise Linux
18 8 (0.66%) AIX
18 8 (0.66%) Mac OS
19 7 (0.58%) Windows Server 2008
Processes & Methodologies
1 364 (30.23%) Service Management
2 280 (23.26%) Problem-Solving
3 272 (22.59%) Customer Service
4 242 (20.10%) ITSM
5 202 (16.78%) Agile
6 190 (15.78%) Service Delivery
7 165 (13.70%) Incident Management
8 137 (11.38%) Change Management
9 136 (11.30%) Problem Management
10 116 (9.63%) Continuous Improvement
11 95 (7.89%) Project Management
12 93 (7.72%) Stakeholder Management
13 81 (6.73%) Release Management
14 79 (6.56%) DevOps
15 77 (6.40%) Project Delivery
16 73 (6.06%) Roadmaps
17 70 (5.81%) Infrastructure Engineering
18 64 (5.32%) Customer Requirements
18 64 (5.32%) Network Management
19 61 (5.07%) Mentoring
Programming Languages
1 91 (7.56%) PowerShell
2 45 (3.74%) Python
3 41 (3.41%) SQL
4 25 (2.08%) JavaScript
5 24 (1.99%) C#
6 19 (1.58%) Perl
7 18 (1.50%) VBScript
8 16 (1.33%) VB
9 15 (1.25%) Bicep
10 12 (1.00%) Tcl
11 11 (0.91%) Bash
12 7 (0.58%) Shell Script
13 6 (0.50%) VB.NET
14 4 (0.33%) Go
15 3 (0.25%) Java
15 3 (0.25%) Korn
15 3 (0.25%) MATLAB
15 3 (0.25%) R
15 3 (0.25%) VBA
16 2 (0.17%) AWK
Qualifications
1 479 (39.78%) Security Cleared
2 301 (25.00%) SC Cleared
3 225 (18.69%) DV Cleared
4 213 (17.69%) Degree
5 93 (7.72%) Microsoft Certification
6 92 (7.64%) ITIL Certification
7 88 (7.31%) Cisco Certification
8 67 (5.56%) CCNA
9 51 (4.24%) ITIL Foundation Certificate
9 51 (4.24%) MCP
10 50 (4.15%) A+ Certification
11 47 (3.90%) CCNP
12 45 (3.74%) MCSA
13 31 (2.57%) BPSS Clearance
14 30 (2.49%) MCSE
15 20 (1.66%) Computer Science Degree
16 15 (1.25%) HND
17 13 (1.08%) TOGAF Certification
18 11 (0.91%) VMware Certified Professional (VCP)
19 9 (0.75%) Master's Degree
Quality Assurance & Compliance
1 81 (6.73%) SLA
2 54 (4.49%) QA
3 35 (2.91%) Government Security Classifications
4 28 (2.33%) GDPR
4 28 (2.33%) ISO/IEC 20000
5 24 (1.99%) ISO/IEC 27001
6 17 (1.41%) COBIT
6 17 (1.41%) NCSC
6 17 (1.41%) NIST
7 12 (1.00%) Disclosure Scotland
8 9 (0.75%) Cyber Essentials
8 9 (0.75%) PCI DSS
9 8 (0.66%) ISO 9001
10 7 (0.58%) Data Quality
11 5 (0.42%) Accessibility
12 3 (0.25%) Cyber Essentials PLUS
12 3 (0.25%) ISO 9000
13 2 (0.17%) GRC
13 2 (0.17%) HMG Security Policy Framework
13 2 (0.17%) PMO
System Software
1 240 (19.93%) Active Directory
2 78 (6.48%) VMware Infrastructure
3 51 (4.24%) Firmware
4 30 (2.49%) Hyper-V
5 28 (2.33%) Virtual Desktop
6 27 (2.24%) VMware ESXi
7 24 (1.99%) Virtual Machines
8 15 (1.25%) VMware NSX
9 14 (1.16%) vSphere
10 7 (0.58%) Virtual Servers
11 6 (0.50%) VMware Workstation
12 4 (0.33%) Microsoft Virtual Server
13 3 (0.25%) BitLocker
13 3 (0.25%) XenApp
14 1 (0.083%) Citrix Hypervisor
14 1 (0.083%) Docker
14 1 (0.083%) Oracle RAC
14 1 (0.083%) Samba
14 1 (0.083%) XenDesktop
Systems Management
1 140 (11.63%) SCCM
2 66 (5.48%) Microsoft Intune
3 62 (5.15%) SCOM
4 60 (4.98%) WSUS
5 44 (3.65%) Ansible
6 24 (1.99%) Kubernetes
6 24 (1.99%) NetBackup
7 22 (1.83%) vCenter Server
8 21 (1.74%) Sysprep
9 20 (1.66%) EMC NetWorker
10 19 (1.58%) Active Directory Federation Services
11 12 (1.00%) Single Sign-On
12 11 (0.91%) Terraform
13 8 (0.66%) AirWatch
13 8 (0.66%) Rancher
14 6 (0.50%) Jamf Pro
14 6 (0.50%) Red Hat Satellite
15 5 (0.42%) HP Data Protector
15 5 (0.42%) SysTrack
16 4 (0.33%) FortiGate
Vendors
1 382 (31.73%) Microsoft
2 222 (18.44%) ServiceNow
3 129 (10.71%) Cisco
4 123 (10.22%) VMware
5 106 (8.80%) Citrix
6 83 (6.89%) HP
7 48 (3.99%) Palo Alto
8 45 (3.74%) Atlassian
9 41 (3.41%) Juniper
10 39 (3.24%) SAP
11 36 (2.99%) EMC
11 36 (2.99%) Remedy
12 35 (2.91%) Oracle
12 35 (2.91%) Red Hat
13 33 (2.74%) IBM
14 30 (2.49%) Dell
15 26 (2.16%) Veeam
16 25 (2.08%) SolarWinds
16 25 (2.08%) Symantec
17 20 (1.66%) Nokia