Customer Analyst Contracts in the UK excluding London

Customer Analyst
UK > UK excluding London

The median Customer Analyst daily rate in the UK excluding London is £475 according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 352 425 471
Rank change year-on-year +73 +46 -46
Contract jobs requiring a Customer Analyst 39 32 54
As % of all contract jobs advertised in the UK excluding London 0.19% 0.13% 0.17%
As % of the Job Titles category 0.20% 0.14% 0.18%
Number of daily rates quoted 5 7 9
10th Percentile £260 £116 £389
25th Percentile £463 £131 £393
Median daily rate (50th Percentile) £475 £348 £400
Median % change year-on-year +36.69% -13.13% -1.54%
75th Percentile £494 £402 £425
90th Percentile - £461 £468
UK median daily rate £495 £360 £425
% change year-on-year +37.50% -15.29% +6.25%
Number of hourly rates quoted 34 24 39
10th Percentile - - £10.77
25th Percentile - £13.41 £13.25
Median hourly rate £14.16 £13.66 £13.50
Median % change year-on-year +3.66% +1.19% +22.73%
75th Percentile £14.67 £13.91 £13.75
90th Percentile £15.04 - £13.91
UK median hourly rate £14.16 £13.66 £13.50
% change year-on-year +3.66% +1.19% +22.73%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,029 22,515 29,590
% of contract IT jobs with a recognized job title 92.56% 94.22% 95.79%
Number of daily rates quoted 11,619 15,794 20,727
10th Percentile £213 £225 £200
25th Percentile £363 £394 £363
Median daily rate (50th Percentile) £490 £500 £475
Median % change year-on-year -2.00% +5.26% +11.76%
75th Percentile £598 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,245 1,162 1,474
10th Percentile £12.50 £13.41 £12.24
25th Percentile £15.75 £17.81 £14.25
Median hourly rate £40.00 £42.26 £19.52
Median % change year-on-year -5.35% +116.50% +2.74%
75th Percentile £61.30 £65.00 £42.75
90th Percentile £73.75 £75.00 £60.00
UK median hourly rate £36.50 £45.00 £23.81
% change year-on-year -18.89% +89.04% +5.80%

Customer Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Analyst in the UK excluding London

Customer Analyst
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Customer Analyst in the UK excluding London.

Daily rate trend for Customer Analyst in the UK excluding London

Customer Analyst
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Customer Analyst in the UK excluding London over the 6 months to 4 May 2024.

Daily rate histogram for Customer Analyst in the UK excluding London

Customer Analyst
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Customer Analyst in the UK excluding London.

Hourly rate trend for Customer Analyst in the UK excluding London

Customer Analyst
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analyst within the UK excluding London region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +19 32 - - 1
South East +23 4 £481 +17.38% 4
Scotland +40 1 - -
Midlands +27 1 - - 1
North of England +26 1 £130 - 2
Yorkshire +21 1 £130 - 1
East Midlands +21 1 - - 1
Customer Analyst
UK

Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 4 May 2024, Customer Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Customer Analyst in the job title.

1 34 (87.18%) Customer Service
2 28 (71.79%) Problem-Solving
3 27 (69.23%) Mathematics
3 27 (69.23%) Service Delivery
3 27 (69.23%) Incident Management
4 19 (48.72%) Social Skills
5 14 (35.90%) Problem Management
5 14 (35.90%) Microsoft PowerPoint
5 14 (35.90%) Microsoft
5 14 (35.90%) Microsoft Excel
5 14 (35.90%) ITIL
5 14 (35.90%) MCP
6 4 (10.26%) SQL
6 4 (10.26%) Analytics
7 3 (7.69%) Actionable Insight
7 3 (7.69%) Customer Experience
7 3 (7.69%) Data Science
8 2 (5.13%) Analytical Skills
8 2 (5.13%) CRM
9 1 (2.56%) Business Intelligence
9 1 (2.56%) Microsoft Office
9 1 (2.56%) Python
9 1 (2.56%) Change Management
9 1 (2.56%) Retail
9 1 (2.56%) Marketing
9 1 (2.56%) Customer Analytics
9 1 (2.56%) Qualitative Research
9 1 (2.56%) Customer Insight
9 1 (2.56%) Power BI
9 1 (2.56%) Power Platform

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 14 (35.90%) Microsoft Excel
1 14 (35.90%) Microsoft PowerPoint
2 1 (2.56%) Microsoft Office
Cloud Services
1 1 (2.56%) Power Platform
Database & Business Intelligence
1 1 (2.56%) Power BI
General
1 19 (48.72%) Social Skills
2 2 (5.13%) Analytical Skills
3 1 (2.56%) Marketing
3 1 (2.56%) Retail
Processes & Methodologies
1 34 (87.18%) Customer Service
2 28 (71.79%) Problem-Solving
3 27 (69.23%) Incident Management
3 27 (69.23%) Mathematics
3 27 (69.23%) Service Delivery
4 14 (35.90%) ITIL
4 14 (35.90%) Problem Management
5 4 (10.26%) Analytics
6 3 (7.69%) Actionable Insight
6 3 (7.69%) Customer Experience
6 3 (7.69%) Data Science
7 2 (5.13%) CRM
8 1 (2.56%) Business Intelligence
8 1 (2.56%) Change Management
8 1 (2.56%) Customer Analytics
8 1 (2.56%) Customer Insight
8 1 (2.56%) Customer-Centricity
8 1 (2.56%) Qualitative Research
8 1 (2.56%) Quantitative Research
Programming Languages
1 4 (10.26%) SQL
2 1 (2.56%) Python
Qualifications
1 14 (35.90%) MCP
Vendors
1 14 (35.90%) Microsoft