Customer Analyst Contracts in the UK excluding London

Customer Analyst
UK > UK excluding London

The median Customer Analyst daily rate in the UK excluding London is £129, according to job vacancies posted in the 6 months leading up to 2 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 324 360 416
Rank change year-on-year +36 +56 +37
Contract jobs requiring a Customer Analyst 15 39 31
As % of all contract jobs advertised in the UK excluding London 0.12% 0.19% 0.13%
As % of the Job Titles category 0.13% 0.20% 0.14%
Number of daily rates quoted 6 5 7
10th Percentile £116 £260 £116
25th Percentile £122 £463 £215
Median daily rate (50th Percentile) £129 £475 £348
Median % change year-on-year -72.84% +36.69% -13.13%
75th Percentile £131 £494 £402
90th Percentile £315 - £461
UK median daily rate £131 £490 £360
% change year-on-year -73.33% +36.11% -15.29%
Number of hourly rates quoted 8 34 23
10th Percentile - - -
25th Percentile - - £13.41
Median hourly rate £14.84 £14.16 £13.66
Median % change year-on-year +4.80% +3.66% +1.19%
75th Percentile £14.95 - £13.91
90th Percentile £15.29 £15.04 -
UK median hourly rate £14.84 £14.16 £13.66
% change year-on-year +4.80% +3.66% +1.19%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 11,790 19,217 22,597
% of contract IT jobs with a recognized job title 92.17% 92.60% 94.19%
Number of daily rates quoted 7,554 11,733 15,842
10th Percentile £213 £213 £225
25th Percentile £363 £363 £400
Median daily rate (50th Percentile) £475 £493 £500
Median % change year-on-year -3.55% -1.50% +5.26%
75th Percentile £575 £599 £598
90th Percentile £650 £688 £688
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 829 2,245 1,162
10th Percentile £14.00 £12.50 £13.41
25th Percentile £17.79 £15.75 £18.08
Median hourly rate £28.00 £39.50 £42.43
Median % change year-on-year -29.11% -6.91% +117.60%
75th Percentile £64.52 £61.30 £65.00
90th Percentile £75.00 £73.75 £75.00
UK median hourly rate £29.00 £36.02 £45.00
% change year-on-year -19.49% -19.95% +91.49%

Customer Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Analyst in the UK excluding London

Customer Analyst
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Customer Analyst in the UK excluding London.

Daily rate trend for Customer Analyst in the UK excluding London

Customer Analyst
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Customer Analyst in the UK excluding London over the 6 months to 2 May 2025.

Daily rate histogram for Customer Analyst in the UK excluding London

Customer Analyst
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Customer Analyst in the UK excluding London.

Hourly rate trend for Customer Analyst in the UK excluding London

Customer Analyst
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analyst within the UK excluding London region over the 6 months to 2 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +6 9 - - 7
Midlands +23 5 £129 -
East Midlands +18 5 £129 -
South East +43 1 £120 -75.06% 4
Customer Analyst
UK

Customer Analyst Skill Set
Top 26 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 2 May 2025, Customer Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Customer Analyst in the job title.

1 13 (86.67%) Customer Service
2 10 (66.67%) Microsoft Excel
2 10 (66.67%) Microsoft
2 10 (66.67%) Microsoft PowerPoint
3 9 (60.00%) Incident Management
3 9 (60.00%) Mathematics
3 9 (60.00%) Service Delivery
3 9 (60.00%) Problem-Solving
4 4 (26.67%) Social Skills
5 3 (20.00%) Conversational UI
5 3 (20.00%) Chatbot
5 3 (20.00%) QA
6 1 (6.67%) Project Governance
6 1 (6.67%) Process Improvement
6 1 (6.67%) Stakeholder Management
6 1 (6.67%) Agile
6 1 (6.67%) Digital Transformation Programme
6 1 (6.67%) Microsoft Office
6 1 (6.67%) Budgeting
6 1 (6.67%) Deadline-Driven
6 1 (6.67%) Customer Journey Map
6 1 (6.67%) Organisational Skills
6 1 (6.67%) Inclusion and Diversity
6 1 (6.67%) Journey Map
6 1 (6.67%) Risk Register
6 1 (6.67%) Customer Experience

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 10 (66.67%) Microsoft Excel
1 10 (66.67%) Microsoft PowerPoint
2 3 (20.00%) Chatbot
3 1 (6.67%) Microsoft Office
General
1 4 (26.67%) Social Skills
2 1 (6.67%) Inclusion and Diversity
2 1 (6.67%) Organisational Skills
Processes & Methodologies
1 13 (86.67%) Customer Service
2 9 (60.00%) Incident Management
2 9 (60.00%) Mathematics
2 9 (60.00%) Problem-Solving
2 9 (60.00%) Service Delivery
3 3 (20.00%) Conversational UI
4 1 (6.67%) Agile
4 1 (6.67%) Budgeting
4 1 (6.67%) Customer Experience
4 1 (6.67%) Customer Journey Map
4 1 (6.67%) Deadline-Driven
4 1 (6.67%) Digital Transformation Programme
4 1 (6.67%) Journey Map
4 1 (6.67%) Process Improvement
4 1 (6.67%) Project Governance
4 1 (6.67%) Risk Register
4 1 (6.67%) Stakeholder Management
Quality Assurance & Compliance
1 3 (20.00%) QA
Vendors
1 10 (66.67%) Microsoft