The median contractor rate for a Customer Analyst was £350 per day in advertised job vacancies during the 3 months to 25 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Analyst
UK
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 550 606 584
Rank change year-on-year +56 -22  
Contract jobs requiring a Customer Analyst 37 46 52
As % of all contract IT jobs advertised in the UK 0.080% 0.087% 0.093%
As % of the Job Titles category 0.084% 0.091% 0.098%
Number of daily rates quoted 25 29 34
Median daily rate £350 £340 £350
Median daily rate % change year-on-year +2.94% -2.85%  
90% offered a daily rate of more than £119 £114 £325
10% offered a daily rate of more than £520 £425 £450
UK excluding London median daily rate £350 £335 £350
% change year-on-year +4.47% -4.28%  
Number of hourly rates quoted 5 6 5
Median hourly rate £12.50 £10.75 £10.20
Median hourly rate % change year-on-year +16.27% +5.39%  
90% offered a hourly rate of more than £11.30 £9.25 £9.78
10% offered a hourly rate of more than £14.90 £19.25 £10.38
UK excluding London median hourly rate £12.50 £9.50 £10.20
% change year-on-year +31.57% -6.86%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 43855 50329 53147
As % of all contract IT job vacancies advertised in the UK 94.75% 94.86% 94.84%
Number of daily rates quoted 28363 32827 33406
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £245
10% offered a daily rate of more than £600 £600 £568
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1353 1495 2037
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £40.00
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

Customer Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Customer Analyst in the job title.

Job vacancy trend for Customer Analyst in the UK

Customer Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Analyst.

Contractor daily rate trend for Customer Analyst in the UK

Customer Analyst
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Customer Analyst over the 3 months to 25 June 2017.

Contractor daily rate histogram for Customer Analyst in the UK

Customer Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Customer Analyst.

Contractor hourly rate trend for Customer Analyst in the UK

Customer Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +46 36 £338 -0.73% 9
South East +48 16 £200 -46.30% 3
London -1 10 £350 - 3
North West +25 4 £406 +19.48% 1
Berkshire +21 4 £300 -29.41%
Surrey - 4 £160 - 1
Hampshire +8 3 £200 -14.89% 2
East of England -7 3 £450 - 1
Slough - 3 £250 -
Staines - 3 £160 -
Kent +1 2 £246 -
Luton -3 2 - -
Bedfordshire -6 2 - -
Buckinghamshire -13 2 £425 -
Scotland +36 1 £600 +76.47%
Manchester +15 1 £400 -
Edinburgh +13 1 £600 +76.47%
Lancashire +3 1 - -
South West +1 1 £400 +6.66%
Folkestone -2 1 £92 -
Bristol -6 1 £400 +23.07%
Basingstoke -7 1 £200 -14.89%
Preston -19 1 - -
Nottingham - 1 £83 -
Sheffield - 1 £83 -
Guildford - 1 - -
Fareham - 1 - -
Portsmouth - 1 - -
West Sussex - 1 £550 -
South Yorkshire - 1 £83 -

Customer Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 25 June 2017, Customer Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Customer Analyst in the job title.

1 17 (27.87%) SQL
2 16 (26.23%) Finance
3 15 (24.59%) Customer Insight
4 14 (22.95%) Analytics
5 13 (21.31%) Analytical Skills
5 13 (21.31%) Retail
5 13 (21.31%) Marketing
6 11 (18.03%) E-Commerce
7 10 (16.39%) CRM
8 9 (14.75%) SAS
9 8 (13.11%) Agile Software Development
10 6 (9.84%) SLA
10 6 (9.84%) Digital Marketing
11 5 (8.20%) Business Analysis
11 5 (8.20%) Google
11 5 (8.20%) Microsoft
11 5 (8.20%) Windows
12 4 (6.56%) Microsoft Office
12 4 (6.56%) Microsoft Excel
12 4 (6.56%) Stakeholder Management
12 4 (6.56%) SaaS
12 4 (6.56%) Big Data
12 4 (6.56%) R
12 4 (6.56%) Tableau
13 3 (4.92%) Enterprise Software
13 3 (4.92%) Actionable Insight
13 3 (4.92%) Actionable Customer Insight
13 3 (4.92%) Data Entry
13 3 (4.92%) Google Analytics
13 3 (4.92%) Data Protection

Customer Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (14.75%) SAS
2 3 (4.92%) SharePoint
Applications
1 4 (6.56%) Microsoft Excel
1 4 (6.56%) Microsoft Office
2 1 (1.64%) Microsoft PowerPoint
2 1 (1.64%) SPSS
Business Applications
1 2 (3.28%) FastStats
2 1 (1.64%) Dynamics CRM
2 1 (1.64%) Oracle Receivables
Cloud Services
1 4 (6.56%) SaaS
2 3 (4.92%) Google Analytics
3 1 (1.64%) Microsoft Azure
3 1 (1.64%) Office 365
Communications & Networking
1 2 (3.28%) Skype
2 1 (1.64%) ATM
2 1 (1.64%) Firewall
2 1 (1.64%) LAN
2 1 (1.64%) TCP/IP
2 1 (1.64%) WAN
Database & Business Intelligence
1 4 (6.56%) Big Data
2 2 (3.28%) Data Mining
2 2 (3.28%) SAS Enterprise Guide
3 1 (1.64%) Base SAS
3 1 (1.64%) BusinessObjects
3 1 (1.64%) Hadoop
Development Applications
1 3 (4.92%) JIRA
General
1 16 (26.23%) Finance
2 13 (21.31%) Marketing
2 13 (21.31%) Retail
3 2 (3.28%) Advertising
3 2 (3.28%) Banking
3 2 (3.28%) Billing
3 2 (3.28%) Telecoms
4 1 (1.64%) Local Government
4 1 (1.64%) Pharmaceutical
Miscellaneous
1 13 (21.31%) Analytical Skills
2 3 (4.92%) Enterprise Software
3 2 (3.28%) Management Information System
3 2 (3.28%) Social Media
3 2 (3.28%) Video Conferencing
4 1 (1.64%) Algorithms
4 1 (1.64%) Data Protection Act
4 1 (1.64%) FMCG
4 1 (1.64%) Microsoft Licensing
Operating Systems
1 5 (8.20%) Windows
2 1 (1.64%) Windows 10
2 1 (1.64%) Windows 2000
2 1 (1.64%) Windows 7
2 1 (1.64%) Windows Server 2003
2 1 (1.64%) Windows XP
Processes & Methodologies
1 15 (24.59%) Customer Insight
2 14 (22.95%) Analytics
3 11 (18.03%) E-Commerce
4 10 (16.39%) CRM
5 8 (13.11%) Agile Software Development
6 6 (9.84%) Digital Marketing
7 5 (8.20%) Business Analysis
8 4 (6.56%) Stakeholder Management
9 3 (4.92%) Actionable Customer Insight
9 3 (4.92%) Actionable Insight
9 3 (4.92%) Business Intelligence
9 3 (4.92%) Data Analysis
9 3 (4.92%) Data Entry
9 3 (4.92%) Data Protection
9 3 (4.92%) ITIL
9 3 (4.92%) Logistics
9 3 (4.92%) Migration
9 3 (4.92%) Project Management
9 3 (4.92%) Web Analytics
10 2 (3.28%) Digital Transformation Programme
Programming Languages
1 17 (27.87%) SQL
2 4 (6.56%) R
3 2 (3.28%) Python
4 1 (1.64%) VBA
Qualifications
1 2 (3.28%) Degree
2 1 (1.64%) ISEB
2 1 (1.64%) Microsoft Certification
2 1 (1.64%) Postgraduate
Quality Assurance & Compliance
1 6 (9.84%) SLA
2 1 (1.64%) PMO
2 1 (1.64%) Sarbanes-Oxley
System Software
1 2 (3.28%) Active Directory
Vendors
1 5 (8.20%) Google
1 5 (8.20%) Microsoft
2 4 (6.56%) Tableau
3 2 (3.28%) Alterian
3 2 (3.28%) Omniture
4 1 (1.64%) Anaplan
4 1 (1.64%) Cisco
4 1 (1.64%) Civica
4 1 (1.64%) Facebook
4 1 (1.64%) Oracle
4 1 (1.64%) SAP