Incident Management Contracts in the UK excluding London

Incident Management
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 110 96 137
Rank change year-on-year -14 +41 +19
Contract jobs citing Incident Management 427 645 608
As % of all contract jobs advertised in the UK excluding London 2.05% 2.66% 1.95%
As % of the Processes & Methodologies category 2.42% 2.97% 2.20%
Number of daily rates quoted 198 378 324
10th Percentile £185 £200 £150
25th Percentile £325 £300 £261
Median daily rate (50th Percentile) £508 £450 £425
Median % change year-on-year +12.89% +5.88% +13.33%
75th Percentile £572 £575 £525
90th Percentile £607 £650 £625
UK median daily rate £510 £500 £475
% change year-on-year +2.00% +5.26% +9.83%
Number of hourly rates quoted 120 115 155
10th Percentile - - -
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £15.90 £19.81 £15.50
Median % change year-on-year -19.74% +27.81% +3.33%
75th Percentile £21.37 £22.00 £20.25
90th Percentile £27.55 £43.75 £22.25
UK median hourly rate £16.27 £19.81 £15.50
% change year-on-year -17.90% +27.81% -3.13%

All Process and Methodology Skills
UK excluding London

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,628 21,692 27,683
As % of all contract IT jobs advertised in the UK excluding London 84.82% 89.60% 88.91%
Number of daily rates quoted 10,612 15,031 19,309
10th Percentile £246 £252 £231
25th Percentile £380 £400 £384
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +9.83%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 2,028 1,339 1,383
10th Percentile £12.30 £11.00 £12.00
25th Percentile £15.16 £16.25 £14.00
Median hourly rate £35.65 £37.30 £20.00
Median % change year-on-year -4.42% +86.50% -8.09%
75th Percentile £60.00 £65.00 £45.00
90th Percentile £72.50 £73.62 £60.00
UK median hourly rate £35.00 £37.50 £25.00
% change year-on-year -6.67% +50.00% -

Incident Management
Job Vacancy Trend in the UK excluding London

Job postings citing Incident Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Incident Management in the UK excluding London

Incident Management
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Incident Management in the UK excluding London.

Daily rate trend for Incident Management in the UK excluding London

Incident Management
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Incident Management in the UK excluding London over the 6 months to 24 April 2024.

Daily rate histogram for Incident Management in the UK excluding London

Incident Management
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Incident Management in the UK excluding London.

Hourly rate trend for Incident Management in the UK excluding London

Incident Management
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Incident Management in the UK excluding London over the 6 months to 24 April 2024.

Hourly rate histogram for Incident Management in the UK excluding London

Incident Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK excluding London region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -13 99 £490 -2.00% 50
East of England -10 83 £450 +44.00% 31
South West +58 81 £520 +15.56% 23
North of England -32 78 £535 +7.00% 68
Midlands +26 70 £438 -9.09% 31
West Midlands +39 69 £438 -17.65% 21
North West -44 42 £525 +0.96% 37
Yorkshire -2 36 £582 +16.40% 24
Scotland -1 34 £525 +19.32% 11
Northern Ireland +4 6 - - 5
Wales +9 1 £190 -30.91% 11
East Midlands -4 1 - - 10
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (3.28%) Microsoft Exchange
2 11 (2.58%) SharePoint
3 6 (1.41%) Confluence
4 3 (0.70%) Apache
4 3 (0.70%) Skype for Business
5 2 (0.47%) nginx
6 1 (0.23%) Exchange Server 2013
6 1 (0.23%) JBoss
6 1 (0.23%) Oracle Application Server
6 1 (0.23%) Oracle Spatial
6 1 (0.23%) SharePoint Server
6 1 (0.23%) Tomcat
6 1 (0.23%) WebLogic
Applications
1 35 (8.20%) Microsoft Excel
2 33 (7.73%) Microsoft PowerPoint
3 15 (3.51%) Microsoft Office
Business Applications
1 2 (0.47%) Remedy ITSM
2 1 (0.23%) SAP Retail
2 1 (0.23%) Temenos T24
2 1 (0.23%) Unit4 Business World
Cloud Services
1 64 (14.99%) Microsoft 365
2 34 (7.96%) Azure
3 10 (2.34%) AWS
4 9 (2.11%) Azure Monitor
5 8 (1.87%) Azure DevOps
5 8 (1.87%) Azure Functions
5 8 (1.87%) Serverless
6 6 (1.41%) Power Platform
7 3 (0.70%) Azure API Management
7 3 (0.70%) Azure Data Factory
7 3 (0.70%) Azure Key Vault
7 3 (0.70%) Azure Logic Apps
7 3 (0.70%) Entra ID
7 3 (0.70%) PaaS
8 2 (0.47%) Cloud Computing
8 2 (0.47%) Mimecast
8 2 (0.47%) OCI
8 2 (0.47%) OneDrive
8 2 (0.47%) Oracle Service Cloud
8 2 (0.47%) SaaS
Communications & Networking
1 37 (8.67%) Wi-Fi
2 31 (7.26%) Firewall
3 27 (6.32%) WAN
4 21 (4.92%) Network Security
5 17 (3.98%) BGP
6 16 (3.75%) DNS
7 15 (3.51%) LAN
8 14 (3.28%) SAN
8 14 (3.28%) VPN
9 13 (3.04%) Cisco ASA
10 12 (2.81%) IPsec
10 12 (2.81%) MPLS
11 10 (2.34%) DHCP
12 8 (1.87%) Cisco Nexus
12 8 (1.87%) Wireless
13 7 (1.64%) TCP/IP
14 6 (1.41%) Cisco ISE
15 5 (1.17%) HTTP
15 5 (1.17%) SD-WAN
15 5 (1.17%) Spanning Tree
Database & Business Intelligence
1 9 (2.11%) SQL Server
2 6 (1.41%) Power BI
3 3 (0.70%) Azure SQL Database
3 3 (0.70%) Elasticsearch
3 3 (0.70%) NoSQL
3 3 (0.70%) PostgreSQL
3 3 (0.70%) SQL Server Integration Services
4 2 (0.47%) MySQL
5 1 (0.23%) Apache Hive
5 1 (0.23%) Data Mining
5 1 (0.23%) DB2
5 1 (0.23%) GIS
5 1 (0.23%) Hadoop
5 1 (0.23%) Oracle Database 12c
5 1 (0.23%) Oracle Reports
5 1 (0.23%) RDBMS
5 1 (0.23%) Relational Database
5 1 (0.23%) Spatial Data
5 1 (0.23%) SQLite
5 1 (0.23%) Tableau
Development Applications
1 16 (3.75%) JIRA
2 3 (0.70%) Git
2 3 (0.70%) Sonatype Nexus
2 3 (0.70%) Visual Studio
3 2 (0.47%) Bitbucket
3 2 (0.47%) Cypress.io
3 2 (0.47%) JMeter
3 2 (0.47%) Selenium
4 1 (0.23%) GoCD
4 1 (0.23%) IDA Disassembler
4 1 (0.23%) JUnit
4 1 (0.23%) Oracle Forms
General
1 155 (36.30%) Social Skills
2 54 (12.65%) Public Sector
3 38 (8.90%) Telecoms
4 35 (8.20%) Analytical Skills
4 35 (8.20%) Retail
5 26 (6.09%) Finance
6 22 (5.15%) Legal
7 7 (1.64%) Manufacturing
8 6 (1.41%) Influencing Skills
8 6 (1.41%) Organisational Skills
9 5 (1.17%) Electronics
9 5 (1.17%) German Language
9 5 (1.17%) Marketing
9 5 (1.17%) Presentation Skills
10 4 (0.94%) Automotive
11 3 (0.70%) Banking
11 3 (0.70%) Documentation Skills
11 3 (0.70%) Police
12 2 (0.47%) Aviation
12 2 (0.47%) Inclusion and Diversity
Job Titles
1 179 (41.92%) Analyst
2 112 (26.23%) Service Analyst
3 98 (22.95%) Service Desk Analyst
4 35 (8.20%) Senior
5 29 (6.79%) Incident Manager
6 27 (6.32%) Customer Analyst
6 27 (6.32%) Customer Service Analyst
7 17 (3.98%) Lead
8 16 (3.75%) Call Centre Analyst
8 16 (3.75%) Support Engineer
9 15 (3.51%) Cyber Defence Analyst
10 14 (3.28%) 2nd Line Support
11 13 (3.04%) 1st Line Service Desk Analyst
11 13 (3.04%) Consultant
11 13 (3.04%) Security Analyst
12 12 (2.81%) Major Incident Manager
12 12 (2.81%) Network Support
12 12 (2.81%) Senior Analyst
12 12 (2.81%) SOC Analyst
13 11 (2.58%) Service Manager
Libraries, Frameworks & Software Standards
1 8 (1.87%) .NET
1 8 (1.87%) CSS
1 8 (1.87%) XML
2 5 (1.17%) AngularJS
3 3 (0.70%) .NET Framework
3 3 (0.70%) ARM Templates
3 3 (0.70%) HTML
3 3 (0.70%) JSON
3 3 (0.70%) LDAP
3 3 (0.70%) OAuth
3 3 (0.70%) OpenID
3 3 (0.70%) Regular Expression
3 3 (0.70%) REST
3 3 (0.70%) SOAP
4 2 (0.47%) .NET Core
4 2 (0.47%) Kafka
4 2 (0.47%) Middleware
4 2 (0.47%) Node.js
4 2 (0.47%) React
4 2 (0.47%) RESTful
Miscellaneous
1 77 (18.03%) Management Information System
2 49 (11.48%) Cyber Kill Chain
3 46 (10.77%) Cyber Defence
4 45 (10.54%) Cyber Threat
5 22 (5.15%) PKI
6 12 (2.81%) Self-Motivation
7 10 (2.34%) Analytical Mindset
7 10 (2.34%) CMDB
7 10 (2.34%) Data Centre
7 10 (2.34%) Distributed Systems
7 10 (2.34%) Operational Technology
8 4 (0.94%) Security Operations Centre
9 3 (0.70%) Cloud Native
10 2 (0.47%) Data Protection Act
10 2 (0.47%) Driving Licence
10 2 (0.47%) Product Ownership
10 2 (0.47%) Public Cloud
10 2 (0.47%) Taxonomies
11 1 (0.23%) Enterprise Cloud
11 1 (0.23%) Media Streaming
Operating Systems
1 40 (9.37%) Windows
2 24 (5.62%) Linux
3 13 (3.04%) Unix
4 10 (2.34%) Mac OS X
5 9 (2.11%) Windows Server
6 8 (1.87%) Windows 10
7 6 (1.41%) Android
7 6 (1.41%) Apple iOS
8 5 (1.17%) Windows Server 2019
9 4 (0.94%) Windows Server 2016
10 2 (0.47%) Mac OS
10 2 (0.47%) VMS
11 1 (0.23%) Red Hat Enterprise Linux
11 1 (0.23%) Ubuntu
11 1 (0.23%) Windows Server 2012
Processes & Methodologies
1 165 (38.64%) ITIL
2 115 (26.93%) Problem-Solving
3 114 (26.70%) Customer Service
4 96 (22.48%) Problem Management
5 77 (18.03%) Cybersecurity
6 76 (17.80%) SIEM
7 68 (15.93%) Incident Response
7 68 (15.93%) Information Security
8 67 (15.69%) Service Delivery
9 58 (13.58%) Root Cause Analysis
9 58 (13.58%) Service Management
10 56 (13.11%) Use Case
11 55 (12.88%) Mathematics
12 52 (12.18%) Mentoring
13 49 (11.48%) MITRE ATT&CK
14 47 (11.01%) SOAR
15 44 (10.30%) Protective Monitoring
16 43 (10.07%) Change Management
17 41 (9.60%) Case Management
18 39 (9.13%) Cyber Threat Intelligence
Programming Languages
1 21 (4.92%) PowerShell
2 10 (2.34%) JavaScript
3 9 (2.11%) Python
4 7 (1.64%) SQL
5 6 (1.41%) C#
6 5 (1.17%) Java
7 3 (0.70%) MATLAB
7 3 (0.70%) Shell Script
7 3 (0.70%) VB.NET
7 3 (0.70%) VBA
8 2 (0.47%) PHP
8 2 (0.47%) TypeScript
9 1 (0.23%) Groovy
9 1 (0.23%) Kotlin
Qualifications
1 133 (31.15%) Security Cleared
2 76 (17.80%) SC Cleared
3 47 (11.01%) DV Cleared
4 43 (10.07%) Microsoft Certification
5 37 (8.67%) A+ Certification
5 37 (8.67%) MCSA
6 32 (7.49%) Degree
7 28 (6.56%) MCP
8 17 (3.98%) Cisco Certification
9 14 (3.28%) ITIL Foundation Certificate
10 12 (2.81%) CCNP
11 11 (2.58%) ITIL Certification
12 9 (2.11%) CISSP
13 8 (1.87%) CCNA
13 8 (1.87%) Computer Science Degree
14 7 (1.64%) BPSS Clearance
15 6 (1.41%) CCSA
15 6 (1.41%) JNCIA
16 4 (0.94%) CLAS
16 4 (0.94%) MCSE
Quality Assurance & Compliance
1 52 (12.18%) NIST
2 38 (8.90%) NIST 800
3 33 (7.73%) SLA
4 27 (6.32%) ISO/IEC 27001
5 14 (3.28%) GDPR
6 11 (2.58%) HIPAA
7 10 (2.34%) California Consumer Privacy Act
8 9 (2.11%) HMG Security Policy Framework
9 6 (1.41%) QA
10 5 (1.17%) Disclosure Scotland
11 4 (0.94%) Data Quality
12 3 (0.70%) PCI DSS
13 2 (0.47%) Accessibility
13 2 (0.47%) NCSC
14 1 (0.23%) GRC
14 1 (0.23%) ISO 22301
14 1 (0.23%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 1 (0.23%) RMADS
System Software
1 36 (8.43%) Active Directory
2 6 (1.41%) Virtual Desktop
3 3 (0.70%) BitLocker
4 2 (0.47%) VMware Infrastructure
5 1 (0.23%) Hyper-V
5 1 (0.23%) Snort
5 1 (0.23%) VMware ESXi
5 1 (0.23%) vSphere
Systems Management
1 9 (2.11%) SCCM
2 6 (1.41%) Microsoft Intune
3 5 (1.17%) Ansible
3 5 (1.17%) SysTrack
4 3 (0.70%) Active Directory Federation Services
4 3 (0.70%) Kibana
4 3 (0.70%) SCOM
4 3 (0.70%) Single Sign-On
4 3 (0.70%) Terraform
4 3 (0.70%) ZABBIX
5 2 (0.47%) Computer Emergency Response Teams
5 2 (0.47%) Kubernetes
5 2 (0.47%) logstash
5 2 (0.47%) Nagios
5 2 (0.47%) Nessus
6 1 (0.23%) Enterprise Manager Cloud Control
6 1 (0.23%) Red Hat Satellite
6 1 (0.23%) SCSM
6 1 (0.23%) vCenter Server
6 1 (0.23%) WSUS
Vendors
1 137 (32.08%) Microsoft
2 78 (18.27%) ServiceNow
3 49 (11.48%) Citrix
4 27 (6.32%) Cisco
5 23 (5.39%) Juniper
6 17 (3.98%) Splunk
7 10 (2.34%) SAP
8 9 (2.11%) CheckPoint
8 9 (2.11%) Oracle
9 8 (1.87%) Palo Alto
10 7 (1.64%) Dell
10 7 (1.64%) HP
11 6 (1.41%) Blue Coat
12 5 (1.17%) New Relic
12 5 (1.17%) OpenAI
13 4 (0.94%) BT
13 4 (0.94%) NetApp
14 3 (0.70%) McAfee
14 3 (0.70%) Nokia
14 3 (0.70%) Remedy