Service Desk Technician Contract Job Trends in the UK excluding London

Service Desk Technician
UK > UK excluding London

The median Service Desk Technician daily rate in the UK excluding London is £160, according to job vacancies posted in the 6 months leading up to 15 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 Sep 2025
Same period 2024 Same period 2023
Rank 360 366 422
Rank change year-on-year +6 +56 +78
Contract jobs requiring a Service Desk Technician 7 4 5
As % of all contract jobs advertised in the UK excluding London 0.046% 0.023% 0.023%
As % of the Job Titles category 0.051% 0.024% 0.024%
Number of daily rates quoted 3 0 4
10th Percentile - - £153
25th Percentile - - £170
Median daily rate (50th Percentile) £160 - £180
Median % change year-on-year - - +33.33%
75th Percentile £174 - -
90th Percentile £182 - -
UK median daily rate £160 - £180
% change year-on-year - - +38.46%
Number of hourly rates quoted 4 3 1
10th Percentile £14.21 £15.23 -
25th Percentile £15.04 £16.46 -
Median hourly rate £16.00 £20.00 £15.90
Median % change year-on-year -20.00% +25.79% +6.00%
75th Percentile £16.94 £22.63 -
90th Percentile £17.73 £23.30 -
UK median hourly rate £16.75 £20.00 £180.00
% change year-on-year -16.25% -88.89% +1100.00%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 13,685 16,394 20,459
% of contract IT jobs with a recognized job title 89.84% 92.29% 94.30%
Number of daily rates quoted 8,409 9,572 13,662
10th Percentile £213 £220 £225
25th Percentile £361 £376 £388
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +0.35%
75th Percentile £575 £600 £600
90th Percentile £653 £681 £688
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,240 1,451 1,194
10th Percentile £13.27 £14.41 £14.00
25th Percentile £16.17 £19.50 £17.76
Median hourly rate £25.15 £45.00 £42.08
Median % change year-on-year -44.11% +6.95% +91.26%
75th Percentile £51.65 £66.61 £65.00
90th Percentile £70.24 £75.00 £77.50
UK median hourly rate £25.15 £43.00 £43.86
% change year-on-year -41.51% -1.96% +68.69%

Service Desk Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Desk Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Desk Technician in the UK excluding London

Service Desk Technician
Daily Rate Trend in the UK excluding London

Contractor daily rate distribution trend for Service Desk Technician job vacancies in the UK excluding London.

Contractor daily rate distribution trend for Service Desk Technician job vacancies in the UK excluding London

Service Desk Technician
Hourly Rate Trend in the UK excluding London

Contractor hourly rate distribution trend for Service Desk Technician job vacancies in the UK excluding London.

Contractor hourly rate distribution trend for Service Desk Technician job vacancies in the UK excluding London

Service Desk Technician
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Technician within the UK excluding London region over the 6 months to 15 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England - 4 £175 - 2
North West - 4 £175 - 2
South East +26 2 £160 - 3
East of England +5 1 - -
Service Desk Technician
UK

Service Desk Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 15 September 2025, Service Desk Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Service Desk Technician in the job title.

1 5 (71.43%) Windows
1 5 (71.43%) Microsoft
1 5 (71.43%) Active Directory
1 5 (71.43%) Unified Communications
1 5 (71.43%) Microsoft 365
1 5 (71.43%) ServiceNow
1 5 (71.43%) Social Skills
1 5 (71.43%) Customer Service
2 4 (57.14%) Azure
2 4 (57.14%) Security Cleared
3 3 (42.86%) Problem Management
3 3 (42.86%) Video Conferencing
3 3 (42.86%) Enterprise Software
3 3 (42.86%) Proactive Management
3 3 (42.86%) Ticket Management
4 2 (28.57%) Windows 10
4 2 (28.57%) Power Platform
4 2 (28.57%) Low-Code
4 2 (28.57%) Cybersecurity
4 2 (28.57%) User Experience
4 2 (28.57%) Microsoft Intune
4 2 (28.57%) SaaS
4 2 (28.57%) Degree
4 2 (28.57%) SCCM
4 2 (28.57%) DNS
4 2 (28.57%) Business Intelligence
4 2 (28.57%) ITSM
4 2 (28.57%) Wi-Fi
4 2 (28.57%) Internet
5 1 (14.29%) ECDL

Service Desk Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (14.29%) Microsoft Excel
1 1 (14.29%) Microsoft PowerPoint
1 1 (14.29%) Spreadsheet
Cloud Services
1 5 (71.43%) Microsoft 365
2 4 (57.14%) Azure
3 2 (28.57%) Power Platform
3 2 (28.57%) SaaS
Communications & Networking
1 5 (71.43%) Unified Communications
2 2 (28.57%) DNS
2 2 (28.57%) Internet
2 2 (28.57%) Wi-Fi
General
1 5 (71.43%) Social Skills
Miscellaneous
1 3 (42.86%) Enterprise Software
1 3 (42.86%) Video Conferencing
2 2 (28.57%) Low-Code
Operating Systems
1 5 (71.43%) Windows
2 2 (28.57%) Windows 10
3 1 (14.29%) Windows Server
Processes & Methodologies
1 5 (71.43%) Customer Service
2 3 (42.86%) Proactive Management
2 3 (42.86%) Problem Management
2 3 (42.86%) Ticket Management
3 2 (28.57%) Business Intelligence
3 2 (28.57%) Cybersecurity
3 2 (28.57%) ITSM
3 2 (28.57%) User Experience
4 1 (14.29%) Problem-Solving
Qualifications
1 4 (57.14%) Security Cleared
2 2 (28.57%) Degree
3 1 (14.29%) ECDL
3 1 (14.29%) HNC
3 1 (14.29%) HND
System Software
1 5 (71.43%) Active Directory
Systems Management
1 2 (28.57%) Microsoft Intune
1 2 (28.57%) SCCM
Vendors
1 5 (71.43%) Microsoft
1 5 (71.43%) ServiceNow