The median contractor rate for a Service Desk Technician was £140 per day in advertised job vacancies during the 3 months to 23 April 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Technician
UK
3 months to
23 Apr 2017
Same period 2016 Same period 2015
Rank 605 644 638
Rank change year-on-year +39 -6  
Contract jobs requiring a Service Desk Technician 12 15 18
As % of all contract IT jobs advertised in the UK 0.025% 0.027% 0.032%
As % of the Job Titles category 0.027% 0.028% 0.034%
Number of daily rates quoted 11 5 4
Median daily rate £140 £175 £107
Median daily rate % change year-on-year -20.00% +63.17%  
90% offered a daily rate of more than £110 £144 £100
10% offered a daily rate of more than £170 £205 £115
UK excluding London median daily rate £127 £175 £100
% change year-on-year -27.71% +75.00%  
Number of hourly rates quoted 0 10 11
Median hourly rate - £10.40 £12.45
Median hourly rate % change year-on-year - -16.43%  
UK excluding London median hourly rate - £10.40 £12.45
% change year-on-year - -16.43%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44568 53178 53123
As % of all contract IT job vacancies advertised in the UK 94.59% 95.11% 94.78%
Number of daily rates quoted 28942 34715 32199
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £263 £263 £240
10% offered a daily rate of more than £600 £600 £563
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00%  
Number of hourly rates quoted 1488 1550 2120
Median hourly rate £18.00 £18.00 £17.50
Median hourly rate % change year-on-year - +2.85%  
90% offered a hourly rate of more than £11.33 £11.00 £11.00
10% offered a hourly rate of more than £47.83 £45.00 £42.50
UK excluding London median hourly rate £17.50 £18.28 £16.70
% change year-on-year -4.24% +9.43%  

Service Desk Technician
Job Vacancy Trend

The job posting trend of jobs advertised that featured Service Desk Technician in the job title.

Job vacancy trend for Service Desk Technician in the UK

Service Desk Technician
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Technician.

Contractor daily rate trend for Service Desk Technician in the UK

Service Desk Technician
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Technician.

Contractor hourly rate trend for Service Desk Technician in the UK

Service Desk Technician
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Technician within the UK over the 3 months to 23 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 11 £140 -20.00% 6
South East +21 5 £113 -24.66% 1
London - 3 £170 - 2
Yorkshire +18 2 £155 +10.71%
West Yorkshire +15 2 £155 -
Kent - 2 £107 -
Oxfordshire - 2 £145 -
Kidlington - 2 £145 -
Leeds - 2 £155 -
West Midlands +22 1 £110 -
Birmingham - 1 £110 -
Glasgow - 1 - -
Scotland - 1 - -

Service Desk Technician Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 April 2017, Service Desk Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Desk Technician in the job title.

1 13 (50.00%) Windows
2 12 (46.15%) Microsoft
3 11 (42.31%) Active Directory
4 9 (34.62%) Microsoft Office
4 9 (34.62%) Windows 7
5 7 (26.92%) NHS
6 5 (19.23%) ITIL
6 5 (19.23%) Windows XP
6 5 (19.23%) Service Management
7 4 (15.38%) Legal
7 4 (15.38%) Microsoft Certification
8 3 (11.54%) ECDL
8 3 (11.54%) HP
8 3 (11.54%) Analytical Skills
9 2 (7.69%) ITIL V3
9 2 (7.69%) SCCM
10 1 (3.85%) SC Cleared
10 1 (3.85%) Security Cleared
10 1 (3.85%) NETGEAR
10 1 (3.85%) Windows Server 2008
10 1 (3.85%) Hyper-V
10 1 (3.85%) Mobile Device Management
10 1 (3.85%) Exchange Server 2013
10 1 (3.85%) Mentoring
10 1 (3.85%) Software Licensing
10 1 (3.85%) Multimedia
10 1 (3.85%) Dynamics NAV
10 1 (3.85%) Smartphone
10 1 (3.85%) Release Management
10 1 (3.85%) ServiceCenter

Service Desk Technician Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) Exchange Server 2013
Applications
1 9 (34.62%) Microsoft Office
Business Applications
1 1 (3.85%) Dynamics NAV
Communications & Networking
1 1 (3.85%) DHCP
1 1 (3.85%) DNS
1 1 (3.85%) Intranet
General
1 4 (15.38%) Legal
2 1 (3.85%) Back Office
2 1 (3.85%) Multimedia
Miscellaneous
1 7 (26.92%) NHS
2 3 (11.54%) Analytical Skills
3 1 (3.85%) Blackberry
3 1 (3.85%) EPoS
3 1 (3.85%) Smartcard
3 1 (3.85%) Smartphone
Operating Systems
1 13 (50.00%) Windows
2 9 (34.62%) Windows 7
3 5 (19.23%) Windows XP
4 1 (3.85%) Mac OS X
4 1 (3.85%) Windows 2000
4 1 (3.85%) Windows Server
4 1 (3.85%) Windows Server 2008
Processes & Methodologies
1 5 (19.23%) ITIL
1 5 (19.23%) Service Management
2 2 (7.69%) ITIL V3
3 1 (3.85%) Mentoring
3 1 (3.85%) Migration
3 1 (3.85%) Mobile Device Management
3 1 (3.85%) Release Management
3 1 (3.85%) Software Licensing
Programming Languages
1 1 (3.85%) C
Qualifications
1 4 (15.38%) Microsoft Certification
2 3 (11.54%) ECDL
3 1 (3.85%) SC Cleared
3 1 (3.85%) Security Cleared
Quality Assurance & Compliance
1 1 (3.85%) SLA
System Software
1 11 (42.31%) Active Directory
2 1 (3.85%) Hyper-V
Systems Management
1 2 (7.69%) SCCM
2 1 (3.85%) ServiceCenter
2 1 (3.85%) ZENworks
Vendors
1 12 (46.15%) Microsoft
2 3 (11.54%) HP
3 1 (3.85%) Apple
3 1 (3.85%) Avaya
3 1 (3.85%) Belkin
3 1 (3.85%) Cisco
3 1 (3.85%) Compaq
3 1 (3.85%) Dell
3 1 (3.85%) IBM
3 1 (3.85%) Intel
3 1 (3.85%) NETGEAR
3 1 (3.85%) Sophos
3 1 (3.85%) Veritas
3 1 (3.85%) VMware
Guildford, Surrey
Reed Technology
Rate: £90 - £110 per day
Posted: 5 days ago