First Line Support Technician
UK
The median First Line Support Technician daily rate in the UK is £125, according to job vacancies posted in the 6 months leading up to 10 May 2025.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 10 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 522 | 582 | 686 |
| Rank change year-on-year | +60 | +104 | +147 |
| Contract jobs requiring a 1st Line Support Technician | 1 | 8 | 19 |
| As % of all contract jobs advertised in the UK | 0.003% | 0.019% | 0.033% |
| As % of the Job Titles category | 0.004% | 0.020% | 0.035% |
| Number of daily rates quoted | 1 | 4 | 14 |
| 10th Percentile | - | - | - |
| 25th Percentile | £123 | £133 | £131 |
| Median daily rate (50th Percentile) | £125 | £148 | £144 |
| Median % change year-on-year | -15.25% | +2.61% | -7.26% |
| 75th Percentile | £128 | £165 | £192 |
| 90th Percentile | - | £179 | £222 |
| UK excluding London median daily rate | £125 | £148 | £138 |
| % change year-on-year | -15.25% | +7.27% | -5.17% |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 27,188 | 39,941 | 54,901 |
| % of contract IT jobs with a recognized job title | 92.48% | 92.76% | 94.65% |
| Number of daily rates quoted | 17,734 | 26,001 | 38,348 |
| 10th Percentile | £300 | £280 | £313 |
| 25th Percentile | £406 | £410 | £425 |
| Median daily rate (50th Percentile) | £513 | £525 | £540 |
| Median % change year-on-year | -2.38% | -2.78% | +2.86% |
| 75th Percentile | £625 | £638 | £650 |
| 90th Percentile | £738 | £750 | £750 |
| UK excluding London median daily rate | £475 | £490 | £500 |
| % change year-on-year | -3.06% | -2.00% | +5.26% |
| Number of hourly rates quoted | 1,055 | 2,673 | 1,536 |
| 10th Percentile | £14.00 | £12.86 | £14.25 |
| 25th Percentile | £18.50 | £16.25 | £19.06 |
| Median hourly rate | £28.60 | £36.65 | £45.00 |
| Median % change year-on-year | -21.96% | -18.56% | +88.21% |
| 75th Percentile | £62.50 | £61.30 | £65.75 |
| 90th Percentile | £75.00 | £72.90 | £76.13 |
| UK excluding London median hourly rate | £27.50 | £40.00 | £42.43 |
| % change year-on-year | -31.25% | -5.73% | +115.78% |
1st Line Support Technician
Job Vacancy Trend
Job postings that featured 1st Line Support Technician in the job title as a proportion of all IT jobs advertised.
1st Line Support Technician
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 1st Line Support Technician.
1st Line Support Technician
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 1st Line Support Technician.
1st Line Support Technician
Top 4 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Technician within the UK over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +62 | 1 | £125 | -15.25% | 5 |
| UK excluding London | +51 | 1 | £125 | -15.25% | 4 |
| North of England | +18 | 1 | £125 | -28.57% | 3 |
| North West | - | 1 | £125 | - | 1 |