First Line Support Technician
UK
The median First Line Support Technician salary in the UK is £27,500 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 10 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 685 | 822 | 949 |
| Rank change year-on-year | +137 | +127 | +237 |
| Permanent jobs requiring a 1st Line Support Technician | 15 | 80 | 24 |
| As % of all permanent jobs advertised in the UK | 0.027% | 0.081% | 0.024% |
| As % of the Job Titles category | 0.030% | 0.085% | 0.026% |
| Number of salaries quoted | 7 | 77 | 13 |
| 10th Percentile | £25,650 | £19,019 | £20,500 |
| 25th Percentile | £26,750 | £22,750 | £22,000 |
| Median annual salary (50th Percentile) | £27,500 | £24,000 | £23,000 |
| Median % change year-on-year | +14.58% | +4.35% | +6.98% |
| 75th Percentile | £28,250 | £25,500 | £24,001 |
| 90th Percentile | £28,550 | £28,750 | £25,200 |
| UK excluding London median annual salary | £27,500 | £24,000 | £23,000 |
| % change year-on-year | +14.58% | +4.35% | +6.98% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 49,356 | 93,784 | 92,686 |
| % of permanent jobs with a recognized job title | 90.47% | 94.63% | 91.46% |
| Number of salaries quoted | 27,595 | 67,216 | 58,370 |
| 10th Percentile | £30,000 | £28,500 | £32,500 |
| 25th Percentile | £41,250 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £57,500 | £52,500 | £60,000 |
| Median % change year-on-year | +9.52% | -12.50% | - |
| 75th Percentile | £75,000 | £71,250 | £81,250 |
| 90th Percentile | £97,500 | £90,000 | £100,000 |
| UK excluding London median annual salary | £52,000 | £50,000 | £53,000 |
| % change year-on-year | +4.00% | -5.66% | +6.00% |
1st Line Support Technician
Job Vacancy Trend
Job postings that featured 1st Line Support Technician in the job title as a proportion of all IT jobs advertised.
1st Line Support Technician
Salary Trend
3-month moving average salary quoted in jobs citing 1st Line Support Technician.
1st Line Support Technician
Top 8 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the UK over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +114 | 15 | £27,500 | +14.58% | 4 |
| England | +90 | 15 | £27,500 | +14.58% | 5 |
| Midlands | +56 | 5 | £27,500 | +10.00% | |
| East Midlands | +42 | 5 | £27,500 | +10.00% | |
| South East | +81 | 4 | £28,000 | +19.15% | 1 |
| East of England | +32 | 4 | £25,000 | +4.17% | |
| Work from Home | +143 | 3 | £25,000 | -9.09% | 1 |
| South West | +108 | 2 | - | - |
1st Line Support Technician Skill Set
Top 26 Co-occurring Skills and Capabilities
For the 6 months to 10 May 2025, 1st Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st Line Support Technician in the job title.
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1st Line Support Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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