First Line Support Technician
UK
The median First Line Support Technician salary in the UK is £26,000 per year, according to job vacancies posted during the 6 months leading to 16 January 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 16 Jan 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 737 | 721 | 984 |
| Rank change year-on-year | -16 | +263 | +91 |
| Permanent jobs requiring a 1st Line Support Technician | 28 | 20 | 25 |
| As % of all permanent jobs advertised in the UK | 0.043% | 0.034% | 0.023% |
| As % of the Job Titles category | 0.046% | 0.036% | 0.024% |
| Number of salaries quoted | 9 | 19 | 18 |
| 10th Percentile | £24,400 | £21,850 | £21,603 |
| 25th Percentile | £25,000 | £22,750 | £22,000 |
| Median annual salary (50th Percentile) | £26,000 | £24,000 | £23,500 |
| Median % change year-on-year | +8.33% | +2.13% | +9.30% |
| 75th Percentile | £28,000 | £25,875 | £25,639 |
| 90th Percentile | - | £27,700 | £26,207 |
| UK excluding London median annual salary | £26,000 | £24,000 | £23,500 |
| % change year-on-year | +8.33% | +2.13% | +9.30% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 60,520 | 56,220 | 102,135 |
| % of permanent jobs with a recognized job title | 92.94% | 95.42% | 95.25% |
| Number of salaries quoted | 27,988 | 41,178 | 66,345 |
| 10th Percentile | £35,000 | £30,000 | £33,036 |
| 25th Percentile | £45,000 | £41,250 | £45,000 |
| Median annual salary (50th Percentile) | £58,033 | £57,500 | £60,000 |
| Median % change year-on-year | +0.93% | -4.17% | +1.00% |
| 75th Percentile | £77,500 | £77,500 | £82,500 |
| 90th Percentile | £96,250 | £95,063 | £100,000 |
| UK excluding London median annual salary | £53,000 | £50,000 | £52,772 |
| % change year-on-year | +6.00% | -5.25% | +5.54% |
1st Line Support Technician
Job Vacancy Trend
Job postings that featured 1st Line Support Technician in the job title as a proportion of all IT jobs advertised.
1st Line Support Technician
Salary Trend
3-month moving average salary quoted in jobs citing 1st Line Support Technician.
1st Line Support Technician
Top 11 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the UK over the 6 months to 16 January 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | -22 | 28 | £26,000 | +8.33% | 3 |
| England | -22 | 26 | £26,000 | +8.33% | 3 |
| Work from Home | +48 | 12 | £26,000 | - | |
| East of England | -34 | 12 | £26,000 | +10.64% | 2 |
| Midlands | -21 | 7 | - | - | |
| East Midlands | - | 7 | - | - | |
| North of England | -19 | 6 | - | - | |
| Yorkshire | +30 | 3 | - | - | |
| North East | - | 3 | - | - | |
| Scotland | - | 2 | - | - | |
| South East | -30 | 1 | £28,000 | +12.00% |
1st Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 16 January 2025, 1st Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st Line Support Technician in the job title.
|
|
1st Line Support Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: