Period
to 23 November 2017

The median contractor rate for a 3rd Line Support was £253 per day in advertised job vacancies in the West Midlands during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support
England > West Midlands
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 143 190 145
Rank change year-on-year +47 -45 -31
Contract jobs requiring a 3rd Line Support 35 22 31
As % of all contract IT jobs advertised in the West Midlands 0.72% 0.36% 0.63%
As % of the Job Titles category 0.76% 0.37% 0.66%
Number of daily rates quoted 31 15 11
West Midlands median daily rate £253 £285 £213
Median daily rate % change year-on-year -11.40% +34.12% -22.73%
10th Percentile £145 £211 £150
90th Percentile £375 £388 £350
England median daily rate £283 £275 £277
% change year-on-year +2.73% -0.72% +9.06%
Number of hourly rates quoted 3 1 8
West Midlands median hourly rate £19.50 £17.75 £21.00
Median hourly rate % change year-on-year +9.86% -15.48% +5.00%
10th Percentile £13.65 £17.63 £15.50
90th Percentile £27.35 £17.88 £23.75
England median hourly rate £19.44 £20.00 £22.50
% change year-on-year -2.80% -11.11% +4.65%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Midlands
Contract vacancies in the West Midlands with a recognized job title 4578 5879 4678
% of contract IT jobs with a recognized job title 94.55% 95.05% 94.70%
Number of daily rates quoted 2896 3531 2675
West Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £213 £238 £213
90th Percentile £543 £545 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 203 239 273
West Midlands median hourly rate £17.25 £15.43 £17.00
Median hourly rate % change year-on-year +11.83% -9.26% +5.07%
10th Percentile £10.50 £10.00 £10.50
90th Percentile £43.75 £39.50 £38.75
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

3rd Line Support
Job Vacancy Trend in the West Midlands

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for 3rd Line Support in the West Midlands

3rd Line Support
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support in the West Midlands.

Contractor daily rate trend for 3rd Line Support in the West Midlands

3rd Line Support
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing 3rd Line Support in the West Midlands over the 6 months to 23 November 2017.

Contractor daily rate histogram for 3rd Line Support in the West Midlands

3rd Line Support
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support in the West Midlands.

Contractor hourly rate trend for 3rd Line Support in the West Midlands

3rd Line Support
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing 3rd Line Support in the West Midlands over the 6 months to 23 November 2017.

Contractor hourly rate histogram for 3rd Line Support in the West Midlands

3rd Line Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +17 20 £319 -1.92% 1
Staffordshire +16 7 £358 +70.24% 1
Shropshire - 5 £160 -
Coventry - 1 - -
Solihull - 1 £180 - 1
Wolverhampton - 1 - -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 23 November 2017, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring 3rd Line Support in the job title.

1 31 (88.57%) Windows
2 17 (48.57%) Windows 7
3 13 (37.14%) Office 365
4 12 (34.29%) Active Directory
5 11 (31.43%) Microsoft Office
5 11 (31.43%) Windows Server
6 10 (28.57%) ITIL
6 10 (28.57%) SharePoint
7 8 (22.86%) Firewall
7 8 (22.86%) SCCM
8 7 (20.00%) VMware
8 7 (20.00%) SLA
8 7 (20.00%) Microsoft
9 6 (17.14%) Cisco
9 6 (17.14%) TCP/IP
9 6 (17.14%) Citrix
9 6 (17.14%) Windows Server 2003
9 6 (17.14%) Internet
9 6 (17.14%) McAfee
9 6 (17.14%) Microsoft Azure
10 5 (14.29%) Hyper-V
10 5 (14.29%) VMware Infrastructure
10 5 (14.29%) Remedy ITSM
10 5 (14.29%) Incident Management
10 5 (14.29%) Document Management
10 5 (14.29%) Remedy
10 5 (14.29%) Lotus
10 5 (14.29%) ITSM
10 5 (14.29%) Wireless
10 5 (14.29%) HP

3rd Line Support Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (28.57%) SharePoint
2 5 (14.29%) IBM Notes
3 2 (5.71%) Blackberry Enterprise Server
3 2 (5.71%) MS Exchange
4 1 (2.86%) IIS
Applications
1 11 (31.43%) Microsoft Office
Business Applications
1 5 (14.29%) Remedy ITSM
2 1 (2.86%) Dynamics CRM
Cloud Services
1 13 (37.14%) Office 365
2 6 (17.14%) Microsoft Azure
Communications & Networking
1 8 (22.86%) Firewall
2 6 (17.14%) Internet
2 6 (17.14%) TCP/IP
3 5 (14.29%) Wireless
4 2 (5.71%) LAN
4 2 (5.71%) WAN
4 2 (5.71%) Wi-Fi
5 1 (2.86%) DHCP
5 1 (2.86%) SAN
5 1 (2.86%) Structured Cabling
5 1 (2.86%) Telnet
5 1 (2.86%) VPN
Database & Business Intelligence
1 1 (2.86%) SQL Server
General
1 3 (8.57%) Law
2 2 (5.71%) Retail
3 1 (2.86%) Banking
3 1 (2.86%) Finance
3 1 (2.86%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.86%) Web Services
Miscellaneous
1 5 (14.29%) Data Centre
2 3 (8.57%) Fat Client
2 3 (8.57%) Thin Client
3 2 (5.71%) Blackberry
4 1 (2.86%) Management Information System
4 1 (2.86%) NHS
4 1 (2.86%) Virtual Team
Operating Systems
1 31 (88.57%) Windows
2 17 (48.57%) Windows 7
3 11 (31.43%) Windows Server
4 6 (17.14%) Windows Server 2003
5 5 (14.29%) Windows 10
5 5 (14.29%) Windows XP
6 4 (11.43%) Windows Server 2012
7 3 (8.57%) Windows Server 2008
8 1 (2.86%) Linux
8 1 (2.86%) Red Hat Enterprise Linux
Processes & Methodologies
1 10 (28.57%) ITIL
2 5 (14.29%) Document Management
2 5 (14.29%) Incident Management
2 5 (14.29%) ITSM
3 3 (8.57%) Mobile Device Management
3 3 (8.57%) Service Delivery
4 2 (5.71%) Agile Software Development
4 2 (5.71%) Logistics
4 2 (5.71%) PRINCE2
4 2 (5.71%) Software Deployment
5 1 (2.86%) Asset Management
5 1 (2.86%) Configuration Management
5 1 (2.86%) CRM
5 1 (2.86%) Disaster Recovery
5 1 (2.86%) Integration Testing
5 1 (2.86%) Line Management
5 1 (2.86%) Mentoring
5 1 (2.86%) Problem Management
5 1 (2.86%) Service Management
5 1 (2.86%) Stakeholder Management
Programming Languages
1 5 (14.29%) Java
2 1 (2.86%) C
2 1 (2.86%) PowerShell
2 1 (2.86%) SQL
Qualifications
1 5 (14.29%) MCSE
1 5 (14.29%) Microsoft Certification
2 2 (5.71%) CCNA
2 2 (5.71%) Cisco Certification
2 2 (5.71%) ITIL Certification
2 2 (5.71%) MCP
3 1 (2.86%) CCNP
Quality Assurance & Compliance
1 7 (20.00%) SLA
System Software
1 12 (34.29%) Active Directory
2 5 (14.29%) Hyper-V
2 5 (14.29%) VMware Infrastructure
3 4 (11.43%) BitLocker
4 2 (5.71%) Microsoft App-V
4 2 (5.71%) Terminal Services
4 2 (5.71%) VMware Workstation
5 1 (2.86%) Microsoft Virtual Server
5 1 (2.86%) Virtual Machines
5 1 (2.86%) Virtual Servers
5 1 (2.86%) vSphere
Systems Management
1 8 (22.86%) SCCM
2 2 (5.71%) Norton AntiVirus
2 2 (5.71%) SafeCom
2 2 (5.71%) WSUS
3 1 (2.86%) Microsoft Intune
3 1 (2.86%) SCOM
Vendors
1 7 (20.00%) Microsoft
1 7 (20.00%) VMware
2 6 (17.14%) Cisco
2 6 (17.14%) Citrix
2 6 (17.14%) McAfee
3 5 (14.29%) BMC
3 5 (14.29%) Dell
3 5 (14.29%) HP
3 5 (14.29%) Lotus
3 5 (14.29%) Remedy
4 4 (11.43%) Apple
5 3 (8.57%) NetApp
5 3 (8.57%) Symantec
6 2 (5.71%) IBM
6 2 (5.71%) Kaspersky
6 2 (5.71%) Wyse
7 1 (2.86%) F5
7 1 (2.86%) Kaseya
7 1 (2.86%) Proofpoint
7 1 (2.86%) Veeam