The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England / West Midlands
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 84 72 55
Rank change year-on-year -12 -17  
Contract jobs citing SLA 31 58 77
As % of all contract IT jobs advertised in the West Midlands 1.39% 2.12% 2.98%
As % of the Quality Assurance & Compliance category 12.20% 19.46% 24.84%
Number of daily rates quoted 13 34 33
Median daily rate £325 £406 £250
Median daily rate % change year-on-year -20.00% +62.50%  
90% offered a daily rate of more than £104 £331 £125
10% offered a daily rate of more than £446 £550 £437
UK excluding London median daily rate £343 £310 £300
% change year-on-year +10.48% +3.33%  
Number of hourly rates quoted 7 1 10
Median hourly rate £15.00 £9.63 £13.06
Median hourly rate % change year-on-year +55.84% -26.27%  
90% offered a hourly rate of more than £11.96 £9.63 £11.95
10% offered a hourly rate of more than £16.75 £9.63 £16.55
UK excluding London median hourly rate £14.38 £15.00 £14.50
% change year-on-year -4.16% +3.44%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
West Midlands
Contract job vacancies with a requirement for quality assurance and compliance skills 254 298 310
As % of all contract IT job vacancies advertised in the West Midlands 11.43% 10.89% 12.01%
Number of daily rates quoted 158 191 181
Median daily rate £413 £375 £350
Median daily rate % change year-on-year +10.00% +7.14%  
90% offered a daily rate of more than £233 £250 £190
10% offered a daily rate of more than £500 £530 £500
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26%  
Number of hourly rates quoted 12 3 28
Median hourly rate £15.00 £17.00 £26.00
Median hourly rate % change year-on-year -11.76% -34.61%  
90% offered a hourly rate of more than £8.90 £11.10 £11.60
10% offered a hourly rate of more than £25.00 £17.03 £39.90
UK excluding London median hourly rate £19.90 £40.00 £29.00
% change year-on-year -50.25% +37.93%  

SLA
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing SLA as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the West Midlands

SLA
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the West Midlands.

Contractor daily rate trend for SLA in the West Midlands

SLA
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing SLA in the West Midlands over the 3 months to 28 March 2017.

Contractor daily rate histogram for SLA in the West Midlands

SLA
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the West Midlands.

Contractor hourly rate trend for SLA in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -12 12 £388 +0.64% 1
Dudley - 5 £103 -
Solihull 0 4 £238 - 1
Coventry -2 4 £275 -32.30% 4
Shropshire - 3 - - 3
Warwickshire +3 2 £463 - 4
SLA
England

For the 6 months to 28 March 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for SLA.

1 30 (32.26%) ITIL
2 23 (24.73%) Microsoft
3 20 (21.51%) Windows
3 20 (21.51%) Linux
3 20 (21.51%) Migration
4 18 (19.35%) Change Management
4 18 (19.35%) MS Office
5 16 (17.20%) Customer Requirements
6 14 (15.05%) Service Management
6 14 (15.05%) IBM
6 14 (15.05%) Active Directory
7 13 (13.98%) Finance
7 13 (13.98%) VMware
8 12 (12.90%) SAN
8 12 (12.90%) MS Excel
8 12 (12.90%) Degree
9 11 (11.83%) NetApp
9 11 (11.83%) HP
10 10 (10.75%) EMC
10 10 (10.75%) Analytical Skills
11 9 (9.68%) Root Cause Analysis
11 9 (9.68%) Telecoms
12 8 (8.60%) Workflow
12 8 (8.60%) Maximo
12 8 (8.60%) Oracle
12 8 (8.60%) Trend Analysis
12 8 (8.60%) Brocade
13 7 (7.53%) Problem Management
13 7 (7.53%) Security Cleared
13 7 (7.53%) Symmetrix DMX

SLA
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.30%) MS Exchange
2 3 (3.23%) WebSphere
3 2 (2.15%) Exchange Server 2007
4 1 (1.08%) Exchange Server 2003
4 1 (1.08%) Exchange Server 2013
Applications
1 18 (19.35%) MS Office
2 12 (12.90%) MS Excel
3 3 (3.23%) Spreadsheet
4 2 (2.15%) MS Project
4 2 (2.15%) MS Visio
Business Applications
1 8 (8.60%) Maximo
2 4 (4.30%) Dynamics CRM
3 1 (1.08%) SAP Oil and Gas
Cloud Services
1 3 (3.23%) IBM PureFlex
1 3 (3.23%) IBM SmartCloud
2 1 (1.08%) Microsoft Azure
2 1 (1.08%) Office 365
Communications & Networking
1 12 (12.90%) SAN
2 7 (7.53%) Internet
3 6 (6.45%) Network Security
4 4 (4.30%) Intranet
5 1 (1.08%) 2G
5 1 (1.08%) 3G
5 1 (1.08%) Cisco IOS
5 1 (1.08%) DNS
5 1 (1.08%) Firewall
5 1 (1.08%) IP Telephony
5 1 (1.08%) LAN
5 1 (1.08%) LDAP
5 1 (1.08%) RNC
5 1 (1.08%) TCP/IP
5 1 (1.08%) VLAN
5 1 (1.08%) WAN
Database & Business Intelligence
1 7 (7.53%) Oracle Database
2 1 (1.08%) SQL Server
Development Applications
1 1 (1.08%) Jenkins
General
1 13 (13.98%) Finance
2 9 (9.68%) Telecoms
3 4 (4.30%) Electronics
4 3 (3.23%) Manufacturing
5 1 (1.08%) Advertising
5 1 (1.08%) Banking
5 1 (1.08%) Legal
5 1 (1.08%) Marketing
5 1 (1.08%) Retail
Job Titles
1 36 (38.71%) Analyst
2 17 (18.28%) Service Analyst
3 16 (17.20%) Service Desk Analyst
4 13 (13.98%) Field Engineer
4 13 (13.98%) Support Analyst
5 12 (12.90%) Field Service Engineer
6 6 (6.45%) Administrator
7 5 (5.38%) Architect
7 5 (5.38%) Business Analyst
7 5 (5.38%) Developer
7 5 (5.38%) Help Desk Analyst
8 4 (4.30%) 1st Line Support
8 4 (4.30%) Consultant
8 4 (4.30%) CRM Analyst
8 4 (4.30%) IT Engineer
8 4 (4.30%) Maximo Developer
8 4 (4.30%) Project Manager
8 4 (4.30%) Service Desk Support
8 4 (4.30%) Service Desk Support Analyst
8 4 (4.30%) Technical Architect
Libraries, Frameworks & Software Standards
1 2 (2.15%) .NET
1 2 (2.15%) WF
2 1 (1.08%) AngularJS
2 1 (1.08%) CSS
2 1 (1.08%) HTML
2 1 (1.08%) Twitter Bootstrap
2 1 (1.08%) Web Services
Miscellaneous
1 10 (10.75%) Analytical Skills
2 7 (7.53%) CLARiiON
2 7 (7.53%) Symmetrix DMX
3 6 (6.45%) Computer Science
3 6 (6.45%) Data Centre
4 4 (4.30%) Wiki
5 3 (3.23%) CMDB
6 2 (2.15%) Management Information System
6 2 (2.15%) PMI
6 2 (2.15%) Virtual Team
7 1 (1.08%) Blackberry
Operating Systems
1 20 (21.51%) Linux
1 20 (21.51%) Windows
2 6 (6.45%) Windows 7
3 4 (4.30%) HPUX
3 4 (4.30%) Unix
3 4 (4.30%) Windows Server
4 2 (2.15%) Android
4 2 (2.15%) Windows 10
4 2 (2.15%) Windows 8
5 1 (1.08%) AIX
5 1 (1.08%) Windows Mobile
5 1 (1.08%) Windows Server 2003
5 1 (1.08%) Windows Server 2008
5 1 (1.08%) Windows XP
Processes & Methodologies
1 30 (32.26%) ITIL
2 20 (21.51%) Migration
3 18 (19.35%) Change Management
4 16 (17.20%) Customer Requirements
5 14 (15.05%) Service Management
6 9 (9.68%) Root Cause Analysis
7 8 (8.60%) Trend Analysis
7 8 (8.60%) Workflow
8 7 (7.53%) Problem Management
9 6 (6.45%) Incident Management
9 6 (6.45%) Service Delivery
10 5 (5.38%) Coaching
10 5 (5.38%) Escalation Management
10 5 (5.38%) Logistics
10 5 (5.38%) Product Management
10 5 (5.38%) Software Testing
10 5 (5.38%) Use Case
11 4 (4.30%) Financial Analysis
11 4 (4.30%) Performance Analysis
11 4 (4.30%) Process Improvement
Programming Languages
1 2 (2.15%) C
2 1 (1.08%) C#
2 1 (1.08%) Java
2 1 (1.08%) JavaScript
2 1 (1.08%) PowerShell
2 1 (1.08%) VB.NET
Qualifications
1 12 (12.90%) Degree
2 7 (7.53%) Security Cleared
3 5 (5.38%) SC Cleared
4 4 (4.30%) CCNA
4 4 (4.30%) Cisco Certification
5 3 (3.23%) A+ Certification
5 3 (3.23%) RHCE
6 2 (2.15%) DBS Check
6 2 (2.15%) ITIL Certification
6 2 (2.15%) Microsoft Certification
6 2 (2.15%) PMI Certification
7 1 (1.08%) CCNP
7 1 (1.08%) MCSA
7 1 (1.08%) MCSE
7 1 (1.08%) MOS
7 1 (1.08%) PMP
Quality Assurance & Compliance
1 2 (2.15%) PMO
System Software
1 14 (15.05%) Active Directory
2 7 (7.53%) SRDF
3 3 (3.23%) Hyper-V
3 3 (3.23%) VMware ESX
4 2 (2.15%) VMware Infrastructure
5 1 (1.08%) Docker
Systems Management
1 7 (7.53%) Enterprise Manager Cloud Control
1 7 (7.53%) Netcool
2 3 (3.23%) HP Data Protector
3 1 (1.08%) Opscode Chef
3 1 (1.08%) Puppet
3 1 (1.08%) Tivoli Storage Manager
Vendors
1 23 (24.73%) Microsoft
2 14 (15.05%) IBM
3 13 (13.98%) VMware
4 11 (11.83%) HP
4 11 (11.83%) NetApp
5 10 (10.75%) EMC
6 8 (8.60%) Brocade
6 8 (8.60%) Oracle
7 7 (7.53%) 3PAR
8 6 (6.45%) Dell
9 5 (5.38%) Cisco
9 5 (5.38%) LANDesk
10 4 (4.30%) Red Hat
11 3 (3.23%) Nokia
12 2 (2.15%) Citrix
12 2 (2.15%) SAP
13 1 (1.08%) Apple
13 1 (1.08%) Avaya
13 1 (1.08%) Ericsson
13 1 (1.08%) Nortel
Lichfield, Staffordshire
Spring Technology
Posted: 4 days ago
Coventry, West Midlands (County)
QUANTICA
Rate: market rates
Posted: 4 days ago
West Midlands
Venn Group
Rate: £15 Per Hour
Posted: 6 days ago