Period
to 11 July 2020

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 11 July 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > West Midlands
6 months to
11 Jul 2020
Same period 2019 Same period 2018
Rank 78 129 131
Rank change year-on-year +51 +2 -5
Contract jobs citing SLA 35 63 71
As % of all contract jobs advertised in the West Midlands 1.89% 1.36% 1.38%
As % of the Quality Assurance & Compliance category 18.92% 14.45% 12.12%
Number of daily rates quoted 18 41 33
Median daily rate £493 £373 £275
Median daily rate % change year-on-year +32.04% +35.64% +4.56%
10th Percentile £261 £128 £105
90th Percentile £561 £444 £488
England median daily rate £380 £303 £325
% change year-on-year +25.62% -6.92% -
Number of hourly rates quoted 5 4 10
Median hourly rate £15.50 £13.00 £13.80
Median hourly rate % change year-on-year +19.23% -5.78% -8.02%
10th Percentile £13.02 £11.80 £10.66
90th Percentile £19.50 £16.95 £22.65
England median hourly rate £16.50 £15.00 £15.00
% change year-on-year +10.00% - +3.45%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
West Midlands
Contract vacancies with a requirement for quality assurance or compliance skills 185 436 586
As % of all contract IT jobs advertised in the West Midlands 10.01% 9.43% 11.41%
Number of daily rates quoted 101 275 353
Median daily rate £450 £404 £400
Median daily rate % change year-on-year +11.39% +1.00% +6.67%
10th Percentile £288 £213 £225
90th Percentile £588 £600 £575
England median daily rate £470 £450 £450
% change year-on-year +4.44% - -
Number of hourly rates quoted 11 15 23
Median hourly rate £19.40 £36.00 £18.50
Median hourly rate % change year-on-year -46.11% +94.59% +10.45%
10th Percentile £15.00 £12.50 £11.03
90th Percentile £35.00 £46.00 £47.65
Median hourly rate £23.00 £22.50 £22.50
% change year-on-year +2.22% - +18.42%

SLA
Job Vacancy Trend in the West Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for SLA in the West Midlands

SLA
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing SLA in the West Midlands.

Daily rate trend for SLA in the West Midlands

SLA
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing SLA in the West Midlands over the 6 months to 11 July 2020.

Daily rate histogram for SLA in the West Midlands

SLA
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing SLA in the West Midlands.

Hourly rate trend for SLA in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 6 months to 11 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Herefordshire - 9 £525 - 2
Birmingham +23 7 £238 -36.67% 3
Coventry +30 5 £500 +88.68%
Warwickshire +14 5 £425 -5.56% 1
Shropshire +27 3 £330 -16.98% 1
Staffordshire +10 1 - - 3
Solihull +4 1 £400 -
West Bromwich - 1 £135 - 1
Worcestershire - 1 - - 2
SLA
England

For the 6 months to 11 July 2020, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for SLA.

1 19 (54.29%) Oracle
2 17 (48.57%) Microsoft
3 11 (31.43%) Agile Software Development
4 10 (28.57%) VMware
4 10 (28.57%) Cisco
4 10 (28.57%) Dell
5 9 (25.71%) Disaster Recovery
5 9 (25.71%) Windows
5 9 (25.71%) Solaris
5 9 (25.71%) Migration
5 9 (25.71%) QA
5 9 (25.71%) Security Cleared
5 9 (25.71%) VMware Infrastructure
5 9 (25.71%) Hyper-V
5 9 (25.71%) Test Automation
5 9 (25.71%) Unified Communications
5 9 (25.71%) DevOps
5 9 (25.71%) Data Centre
6 8 (22.86%) SQL
7 7 (20.00%) WebLogic
7 7 (20.00%) Oracle Enterprise Manager
7 7 (20.00%) CommVault
7 7 (20.00%) Confluence
7 7 (20.00%) JIRA
7 7 (20.00%) DV Cleared
7 7 (20.00%) Wiki
7 7 (20.00%) Oracle RAC
7 7 (20.00%) Scrum
7 7 (20.00%) Jenkins
7 7 (20.00%) Oracle Database

SLA
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (20.00%) Confluence
1 7 (20.00%) WebLogic
2 5 (14.29%) Oracle SOA Suite
3 3 (8.57%) Oracle Application Server
4 1 (2.86%) Skype for Business
Applications
1 5 (14.29%) Microsoft Office
2 3 (8.57%) Microsoft Excel
3 2 (5.71%) Microsoft Project
4 1 (2.86%) Microsoft PowerPoint
4 1 (2.86%) Spreadsheet
Business Applications
1 1 (2.86%) Lorenzo
Cloud Services
1 5 (14.29%) Office 365
2 1 (2.86%) Azure
Communications & Networking
1 9 (25.71%) Unified Communications
2 6 (17.14%) Firewall
3 3 (8.57%) Skype
4 2 (5.71%) Internet
5 1 (2.86%) ADSL
5 1 (2.86%) DNS
5 1 (2.86%) Ethernet
5 1 (2.86%) MPLS
5 1 (2.86%) PSTN
5 1 (2.86%) Softphone
5 1 (2.86%) VPN
5 1 (2.86%) WAN
5 1 (2.86%) Wireless
Database & Business Intelligence
1 7 (20.00%) Oracle Database
2 6 (17.14%) Oracle Database 11g
3 5 (14.29%) Oracle Database 10g
3 5 (14.29%) Oracle Database 12c
4 2 (5.71%) Oracle OWB
Development Applications
1 7 (20.00%) Jenkins
1 7 (20.00%) JIRA
General
1 2 (5.71%) Finance
1 2 (5.71%) Retail
2 1 (2.86%) Aerospace
2 1 (2.86%) Legal
2 1 (2.86%) Local Government
2 1 (2.86%) Manufacturing
2 1 (2.86%) Public Sector
2 1 (2.86%) Telecoms
Job Titles
1 9 (25.71%) Author
1 9 (25.71%) Technical Author
2 5 (14.29%) Analyst
2 5 (14.29%) DBA
2 5 (14.29%) Oracle DBA
3 4 (11.43%) Administrator
3 4 (11.43%) Solaris Administrator
4 3 (8.57%) Desktop Support
5 2 (5.71%) 1st Line Support
5 2 (5.71%) Desktop Engineer
5 2 (5.71%) Desktop Support Engineer
5 2 (5.71%) IT Analyst
5 2 (5.71%) IT Manager
5 2 (5.71%) IT Support
5 2 (5.71%) Project Manager
5 2 (5.71%) Support Analyst
5 2 (5.71%) Support Engineer
6 1 (2.86%) 2nd Line Desktop Support
6 1 (2.86%) 2nd Line Desktop Support Analyst
6 1 (2.86%) Solaris Engineer
Libraries, Frameworks & Software Standards
1 3 (8.57%) Middleware
1 3 (8.57%) Oracle Fusion
1 3 (8.57%) XML
2 1 (2.86%) XMPP
Miscellaneous
1 9 (25.71%) Data Centre
2 7 (20.00%) Wiki
3 3 (8.57%) Analytical Skills
4 1 (2.86%) Blackberry
4 1 (2.86%) Handset
4 1 (2.86%) NHS
4 1 (2.86%) Social Media
Operating Systems
1 9 (25.71%) Solaris
1 9 (25.71%) Windows
2 4 (11.43%) Unix
2 4 (11.43%) Windows 10
3 2 (5.71%) Android
3 2 (5.71%) Windows 7
4 1 (2.86%) Apple iOS
4 1 (2.86%) VMS
4 1 (2.86%) Windows Mobile
4 1 (2.86%) Windows Server
4 1 (2.86%) Windows XP
Processes & Methodologies
1 11 (31.43%) Agile Software Development
2 9 (25.71%) DevOps
2 9 (25.71%) Disaster Recovery
2 9 (25.71%) Migration
2 9 (25.71%) Test Automation
3 7 (20.00%) Scrum
4 6 (17.14%) Server Virtualisation
5 5 (14.29%) High Availability
5 5 (14.29%) ITIL
5 5 (14.29%) SOA
6 3 (8.57%) Planning and Forecasting
6 3 (8.57%) Problem-Solving
6 3 (8.57%) Service Delivery
6 3 (8.57%) Stakeholder Management
6 3 (8.57%) Test Strategy
7 2 (5.71%) Coaching
7 2 (5.71%) Line Management
7 2 (5.71%) Mentoring
7 2 (5.71%) Process Improvement
7 2 (5.71%) Service Delivery Management
Programming Languages
1 8 (22.86%) SQL
2 3 (8.57%) Java
3 1 (2.86%) C
3 1 (2.86%) VBA
Qualifications
1 9 (25.71%) Security Cleared
2 7 (20.00%) DV Cleared
3 2 (5.71%) ISEB
3 2 (5.71%) ISEB Practitioner
3 2 (5.71%) MCSA
3 2 (5.71%) MCSE
3 2 (5.71%) Microsoft Certification
3 2 (5.71%) SC Cleared
4 1 (2.86%) A+ Certification
4 1 (2.86%) BC Cleared
4 1 (2.86%) BPSS Clearance
4 1 (2.86%) Degree
4 1 (2.86%) MCP
Quality Assurance & Compliance
1 9 (25.71%) QA
System Software
1 9 (25.71%) Hyper-V
1 9 (25.71%) VMware Infrastructure
2 7 (20.00%) Docker
2 7 (20.00%) Oracle RAC
3 5 (14.29%) Active Directory
Systems Management
1 7 (20.00%) Oracle Enterprise Manager
2 5 (14.29%) Control-M
3 1 (2.86%) SCCM
Vendors
1 19 (54.29%) Oracle
2 17 (48.57%) Microsoft
3 10 (28.57%) Cisco
3 10 (28.57%) Dell
3 10 (28.57%) VMware
4 7 (20.00%) CommVault
5 2 (5.71%) CheckPoint
5 2 (5.71%) Citrix
5 2 (5.71%) IBM
5 2 (5.71%) SAP
6 1 (2.86%) BT
6 1 (2.86%) HP
6 1 (2.86%) Ivanti
6 1 (2.86%) Openreach
6 1 (2.86%) Remedy
6 1 (2.86%) webMethods