The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > West Midlands
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 96 103 77
Rank change year-on-year +7 -26  
Contract jobs citing SLA 24 39 41
As % of all contract IT jobs advertised in the West Midlands 1.17% 1.30% 1.73%
As % of the Quality Assurance & Compliance category 15.38% 12.91% 17.37%
Number of daily rates quoted 10 25 23
West Midlands median daily rate £159 £300 £190
Median daily rate % change year-on-year -47.08% +57.89%  
10th Percentile £129 £132 £116
90th Percentile £353 £500 £540
England median daily rate £325 £325 £325
Number of hourly rates quoted 2 3 8
West Midlands median hourly rate £13.75 £13.50 £13.00
Median hourly rate % change year-on-year +1.85% +3.84%  
10th Percentile £11.58 £10.85 £9.03
90th Percentile £15.33 £22.75 £25.05
England median hourly rate £14.50 £15.00 £16.00
% change year-on-year -3.33% -6.25%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
West Midlands
Contract job vacancies with a requirement for quality assurance and compliance skills 156 302 236
As % of all contract IT job vacancies advertised in the West Midlands 7.57% 10.07% 9.96%
Number of daily rates quoted 108 255 197
West Midlands median daily rate £375 £375 £378
Median daily rate % change year-on-year - -0.66%  
10th Percentile £173 £200 £213
90th Percentile £523 £538 £493
England median daily rate £450 £425 £408
% change year-on-year +5.88% +4.29%  
Number of hourly rates quoted 7 13 26
West Midlands median hourly rate £15.00 £15.00 £29.00
Median hourly rate % change year-on-year - -48.27%  
10th Percentile £10.00 £7.75 £11.00
90th Percentile £34.10 £43.75 £43.75
England median hourly rate £22.50 £28.00 £21.55
% change year-on-year -19.64% +29.93%  

SLA
Job Vacancy Trend in the West Midlands

Job postings citing SLA as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for SLA in the West Midlands

SLA
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the West Midlands.

Contractor daily rate trend for SLA in the West Midlands

SLA
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing SLA in the West Midlands over the 3 months to 29 June 2017.

Contractor daily rate histogram for SLA in the West Midlands

SLA
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the West Midlands.

Contractor hourly rate trend for SLA in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +10 6 £150 - 1
Coventry +14 5 £158 -44.96%
Staffordshire +2 3 £188 -48.45% 5
Wolverhampton +1 2 - -
Smethwick - 2 - -
Birmingham +5 1 £325 +13.04% 3
SLA
England

For the 6 months to 29 June 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for SLA.

1 19 (33.93%) ITIL
2 17 (30.36%) Windows
3 14 (25.00%) Active Directory
4 11 (19.64%) Migration
5 10 (17.86%) SAN
5 10 (17.86%) Analytical Skills
6 9 (16.07%) Microsoft
6 9 (16.07%) Linux
6 9 (16.07%) Microsoft Office
7 8 (14.29%) Service Management
7 8 (14.29%) Change Management
8 6 (10.71%) Telecoms
8 6 (10.71%) Finance
8 6 (10.71%) Root Cause Analysis
9 5 (8.93%) Degree
9 5 (8.93%) LANDesk
9 5 (8.93%) Problem Management
9 5 (8.93%) Service Delivery
9 5 (8.93%) VMware
9 5 (8.93%) Logistics
9 5 (8.93%) IBM
9 5 (8.93%) NetApp
9 5 (8.93%) Internet
10 4 (7.14%) Project Management
10 4 (7.14%) HP
10 4 (7.14%) EMC
10 4 (7.14%) VPN
10 4 (7.14%) Google
10 4 (7.14%) Incident Management
10 4 (7.14%) CLARiiON

SLA
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.57%) WebSphere
2 1 (1.79%) MS Exchange
Applications
1 9 (16.07%) Microsoft Office
2 2 (3.57%) Microsoft Excel
2 2 (3.57%) Microsoft Project
2 2 (3.57%) Spreadsheet
Business Applications
1 3 (5.36%) Maximo
2 1 (1.79%) Dynamics CRM
2 1 (1.79%) SAP Oil and Gas
Cloud Services
1 3 (5.36%) G Suite
1 3 (5.36%) iTunes
2 2 (3.57%) IBM SmartCloud
Communications & Networking
1 10 (17.86%) SAN
2 5 (8.93%) Internet
3 4 (7.14%) Network Security
3 4 (7.14%) VPN
4 3 (5.36%) Intranet
4 3 (5.36%) LAN
5 2 (3.57%) DHCP
5 2 (3.57%) DNS
5 2 (3.57%) Firewall
5 2 (3.57%) TCP/IP
5 2 (3.57%) WAN
5 2 (3.57%) Wi-Fi
5 2 (3.57%) WLAN
6 1 (1.79%) EIGRP
6 1 (1.79%) IPsec
6 1 (1.79%) LDAP
6 1 (1.79%) OSPF
6 1 (1.79%) SSL
6 1 (1.79%) VoIP
6 1 (1.79%) Wireless
Database & Business Intelligence
1 3 (5.36%) Oracle Database
1 3 (5.36%) SQL Server
2 2 (3.57%) SQL Server 2005
2 2 (3.57%) SQL Server 2008
2 2 (3.57%) SQL Server Analysis Services
2 2 (3.57%) SQL Server Reporting Services
Development Applications
1 1 (1.79%) VSS/SourceSafe
General
1 6 (10.71%) Finance
1 6 (10.71%) Telecoms
2 3 (5.36%) Legal
3 2 (3.57%) Advertising
3 2 (3.57%) Manufacturing
3 2 (3.57%) Marketing
4 1 (1.79%) Banking
4 1 (1.79%) Electronics
Job Titles
1 23 (41.07%) Analyst
2 15 (26.79%) Service Analyst
2 15 (26.79%) Service Desk Analyst
3 5 (8.93%) Help Desk Analyst
4 4 (7.14%) 1st Line Support
4 4 (7.14%) Support Analyst
5 3 (5.36%) 1st Line Support Analyst
5 3 (5.36%) Administrator
5 3 (5.36%) Architect
5 3 (5.36%) Mac Engineer
5 3 (5.36%) Project Manager
5 3 (5.36%) Technical Architect
6 2 (3.57%) First Line Help Desk Analyst
6 2 (3.57%) First Line Help Desk Support
6 2 (3.57%) IT Analyst
6 2 (3.57%) IT Support
6 2 (3.57%) Production DBA
6 2 (3.57%) Service Desk Support
6 2 (3.57%) Service Desk Support Analyst
6 2 (3.57%) SQL Server Production DBA
Libraries, Frameworks & Software Standards
1 2 (3.57%) WF
2 1 (1.79%) AngularJS
2 1 (1.79%) CSS
2 1 (1.79%) HTML
2 1 (1.79%) Middleware
2 1 (1.79%) Twitter Bootstrap
2 1 (1.79%) Web Services
Miscellaneous
1 10 (17.86%) Analytical Skills
2 4 (7.14%) CLARiiON
2 4 (7.14%) Symmetrix DMX
3 3 (5.36%) Data Centre
4 2 (3.57%) Clustering
4 2 (3.57%) CMDB
4 2 (3.57%) Computer Science
4 2 (3.57%) Data Protection Act
4 2 (3.57%) PMI
4 2 (3.57%) Replication
4 2 (3.57%) Virtual Team
4 2 (3.57%) Wiki
5 1 (1.79%) Private Cloud
Operating Systems
1 17 (30.36%) Windows
2 9 (16.07%) Linux
3 4 (7.14%) Windows 7
3 4 (7.14%) Windows Server
4 3 (5.36%) Apple iOS
4 3 (5.36%) Windows Server 2003
4 3 (5.36%) Windows Server 2008
5 2 (3.57%) Unix
5 2 (3.57%) Windows 8
6 1 (1.79%) AIX
6 1 (1.79%) HPUX
6 1 (1.79%) Mac OS X
6 1 (1.79%) MVS
6 1 (1.79%) Windows 10
6 1 (1.79%) Windows Server 2012
6 1 (1.79%) Windows XP
Processes & Methodologies
1 19 (33.93%) ITIL
2 11 (19.64%) Migration
3 8 (14.29%) Change Management
3 8 (14.29%) Service Management
4 6 (10.71%) Root Cause Analysis
5 5 (8.93%) Logistics
5 5 (8.93%) Problem Management
5 5 (8.93%) Service Delivery
6 4 (7.14%) Customer Requirements
6 4 (7.14%) Incident Management
6 4 (7.14%) Process Improvement
6 4 (7.14%) Project Management
6 4 (7.14%) Trend Analysis
6 4 (7.14%) Workflow
7 3 (5.36%) Escalation Management
7 3 (5.36%) Network Management
7 3 (5.36%) Product Management
7 3 (5.36%) Programme Management
7 3 (5.36%) Task Automation
7 3 (5.36%) Validation
Programming Languages
1 2 (3.57%) C
2 1 (1.79%) Java
2 1 (1.79%) JavaScript
2 1 (1.79%) PowerShell
Qualifications
1 5 (8.93%) Degree
2 3 (5.36%) Security Cleared
3 2 (3.57%) Cisco Certification
3 2 (3.57%) Computer Science Degree
3 2 (3.57%) DBS Check
3 2 (3.57%) PMI Certification
3 2 (3.57%) SC Cleared
4 1 (1.79%) A+ Certification
4 1 (1.79%) CCNA
4 1 (1.79%) CCNP
4 1 (1.79%) ITIL Certification
4 1 (1.79%) Microsoft Certification
4 1 (1.79%) Microsoft Certified Master
4 1 (1.79%) PMP
4 1 (1.79%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (3.57%) ISO/IEC 27001
1 2 (3.57%) PMO
System Software
1 14 (25.00%) Active Directory
2 4 (7.14%) Hyper-V
2 4 (7.14%) SRDF
3 1 (1.79%) VMware Infrastructure
Systems Management
1 3 (5.36%) Enterprise Manager Cloud Control
1 3 (5.36%) Netcool
2 1 (1.79%) Tivoli Storage Manager
Vendors
1 9 (16.07%) Microsoft
2 5 (8.93%) IBM
2 5 (8.93%) LANDesk
2 5 (8.93%) NetApp
2 5 (8.93%) VMware
3 4 (7.14%) 3PAR
3 4 (7.14%) EMC
3 4 (7.14%) Google
3 4 (7.14%) HP
4 3 (5.36%) Apple
4 3 (5.36%) Brocade
4 3 (5.36%) Dell
4 3 (5.36%) Oracle
5 2 (3.57%) Cisco
5 2 (3.57%) Nokia
5 2 (3.57%) SAP
6 1 (1.79%) Avaya
6 1 (1.79%) F5
6 1 (1.79%) Red Hat
6 1 (1.79%) SolarWinds