SLA Contract Job Trends in the West Midlands

Service Level Agreement (SLA)
England > West Midlands

The table below provides summary statistics and contractor rates for jobs advertised in the West Midlands requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 4 November 2025, with comparisons to the same periods in the previous two years.

6 months to
4 Nov 2025
Same period 2024 Same period 2023
Rank 86 73 84
Rank change year-on-year -13 +11 +25
Contract jobs citing SLA 51 39 28
As % of all contract jobs in the West Midlands 2.52% 2.07% 1.46%
As % of the Quality Assurance & Compliance category 14.21% 13.18% 9.62%
Number of daily rates quoted 36 21 15
10th Percentile £163 £158 £200
25th Percentile £214 £213 £274
Median daily rate (50th Percentile) £365 £350 £418
Median % change year-on-year +4.29% -16.17% +51.82%
75th Percentile £450 £438 £429
90th Percentile £503 £515 £521
England median daily rate £365 £308 £400
% change year-on-year +18.70% -23.13% +33.33%
Number of hourly rates quoted 4 6 0
10th Percentile £16.03 - -
25th Percentile £16.08 - -
Median hourly rate £16.12 £14.70 -
Median % change year-on-year +9.63% - -
75th Percentile £16.13 £16.55 -
90th Percentile - £25.46 -
England median hourly rate £19.91 £21.00 £17.50
% change year-on-year -5.19% +20.00% +2.94%

All Quality Assurance and Compliance Skills
West Midlands

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the West Midlands.

Contract vacancies with a requirement for quality assurance or compliance skills 359 296 291
As % of all contract IT jobs advertised in the West Midlands 17.74% 15.68% 15.17%
Number of daily rates quoted 233 185 203
10th Percentile £313 £228 £322
25th Percentile £400 £353 £418
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% -
75th Percentile £600 £588 £588
90th Percentile £700 £695 £688
England median daily rate £500 £512 £540
% change year-on-year -2.34% -5.19% +2.86%
Number of hourly rates quoted 14 17 13
10th Percentile £13.64 £12.00 £17.20
25th Percentile £16.11 £14.70 £25.00
Median hourly rate £22.75 £21.00 £27.50
Median % change year-on-year +8.33% -23.64% +68.40%
75th Percentile £32.91 £33.93 £34.50
90th Percentile £38.82 £51.00 £73.00
England median hourly rate £30.00 £31.37 £39.96
% change year-on-year -4.37% -21.50% +53.69%

SLA
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in the West Midlands.

SLA job vacancy trend in the West Midlands

SLA
Daily Rate Trend in the West Midlands

Contractor daily rate distribution trend for jobs in the West Midlands citing SLA.

Contractor daily rate distribution trend for jobs in the West Midlands citing SLA

SLA
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing SLA in the West Midlands over the 6 months to 4 November 2025.

Daily rate histogram for SLA in the West Midlands

SLA
Hourly Rate Trend in the West Midlands

Contractor hourly rate distribution trend for jobs in the West Midlands citing SLA.

Contractor hourly rate distribution trend for jobs in the West Midlands citing SLA

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 6 months to 4 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Warwickshire +6 25 £305 -28.24% 9
Birmingham -4 12 £365 +66.86% 9
Coventry -7 7 £318 +49.65% 2
Shropshire -33 4 £187 -40.63% 2
Solihull - 3 £220 - 1
Herefordshire -8 2 £485 - 1
Wolverhampton +1 1 £425 +46.30%
SLA
England

SLA
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (11.76%) Microsoft Exchange
2 5 (9.80%) SharePoint
3 3 (5.88%) Oracle Self-Service HR
3 3 (5.88%) Oracle Workflow
4 1 (1.96%) Confluence
Applications
1 6 (11.76%) Microsoft Office
2 3 (5.88%) Microsoft Excel
3 1 (1.96%) Microsoft PowerPoint
Business Applications
1 3 (5.88%) Oracle HRMS
2 2 (3.92%) Oracle Assets
2 2 (3.92%) Oracle EBS
2 2 (3.92%) Oracle EBS R12
2 2 (3.92%) Oracle ERP
2 2 (3.92%) Oracle General Ledger
2 2 (3.92%) Oracle iProcurement
2 2 (3.92%) Oracle Payables
2 2 (3.92%) Oracle Receivables
Cloud Services
1 7 (13.73%) Microsoft 365
2 3 (5.88%) Azure
3 2 (3.92%) AWS
3 2 (3.92%) Power Platform
3 2 (3.92%) SuccessFactors
4 1 (1.96%) Entra ID
4 1 (1.96%) OneDrive
Communications & Networking
1 5 (9.80%) Structured Cabling
2 4 (7.84%) DHCP
2 4 (7.84%) DNS
2 4 (7.84%) Firewall
3 3 (5.88%) SD-WAN
3 3 (5.88%) VPN
3 3 (5.88%) Wireless
3 3 (5.88%) Wireshark
4 2 (3.92%) Ethereal
4 2 (3.92%) Network Security
5 1 (1.96%) DKIM
5 1 (1.96%) DMARC
5 1 (1.96%) Radio Access Network
5 1 (1.96%) Unified Communications
5 1 (1.96%) VLAN
5 1 (1.96%) VoIP
5 1 (1.96%) WAN
5 1 (1.96%) Wi-Fi
Database & Business Intelligence
1 4 (7.84%) Oracle Reports
2 3 (5.88%) MySQL
2 3 (5.88%) OLTP
2 3 (5.88%) Oracle Database
2 3 (5.88%) SQL Server Reporting Services
3 1 (1.96%) Power BI
3 1 (1.96%) SQL Server
Development Applications
1 1 (1.96%) Git
1 1 (1.96%) GitLab
1 1 (1.96%) Jenkins
1 1 (1.96%) JIRA
1 1 (1.96%) Selenium
1 1 (1.96%) TestDirector
General
1 25 (49.02%) Social Skills
2 18 (35.29%) Analytical Skills
3 7 (13.73%) Finance
4 4 (7.84%) Public Sector
5 2 (3.92%) Automotive
5 2 (3.92%) Documentation Skills
5 2 (3.92%) Law
5 2 (3.92%) Legal
5 2 (3.92%) Telecoms
6 1 (1.96%) Military
6 1 (1.96%) Presentation Skills
Job Titles
1 8 (15.69%) Support Engineer
2 7 (13.73%) Desktop Engineer
3 6 (11.76%) Lead
4 5 (9.80%) Desktop Support
4 5 (9.80%) Desktop Support Engineer
5 4 (7.84%) Analyst
5 4 (7.84%) IT Manager
6 3 (5.88%) DBA
6 3 (5.88%) Oracle DBA
6 3 (5.88%) Oracle Specialist
6 3 (5.88%) SCCM Engineer
6 3 (5.88%) Team Leader
7 2 (3.92%) Data Steward
7 2 (3.92%) IT Procurement Manager
7 2 (3.92%) Monitoring Team Leader
7 2 (3.92%) Procurement Manager
7 2 (3.92%) SAP Manager
7 2 (3.92%) Senior Analyst
7 2 (3.92%) SIEM Engineer
7 2 (3.92%) Workday Manager
Libraries, Frameworks & Software Standards
1 2 (3.92%) Elastic Stack
1 2 (3.92%) Software Packaging
2 1 (1.96%) CSS
2 1 (1.96%) Web Services
Miscellaneous
1 3 (5.88%) Enterprise Cloud
1 3 (5.88%) Onboarding
1 3 (5.88%) Product Ownership
2 2 (3.92%) Management Information System
2 2 (3.92%) Replication
2 2 (3.92%) Security Posture
3 1 (1.96%) CMDB
3 1 (1.96%) Industrial Internet of Things
3 1 (1.96%) IoT
3 1 (1.96%) Self-Motivation
Operating Systems
1 11 (21.57%) Windows
2 6 (11.76%) Windows 10
3 5 (9.80%) Android
3 5 (9.80%) Apple iOS
4 4 (7.84%) Unix
5 1 (1.96%) Linux
5 1 (1.96%) Mac OS
5 1 (1.96%) Windows Server
Processes & Methodologies
1 21 (41.18%) ITIL
2 13 (25.49%) Service Management
3 11 (21.57%) Problem-Solving
4 9 (17.65%) Continuous Improvement
5 8 (15.69%) Process Improvement
6 7 (13.73%) Incident Management
7 6 (11.76%) Agile
7 6 (11.76%) Capacity Planning
7 6 (11.76%) Mentoring
8 5 (9.80%) Customer Service
8 5 (9.80%) High Availability
8 5 (9.80%) Patch Management
8 5 (9.80%) Root Cause Analysis
8 5 (9.80%) Stakeholder Management
9 4 (7.84%) Change Management
9 4 (7.84%) Performance Metrics
9 4 (7.84%) Problem Management
9 4 (7.84%) Roadmaps
9 4 (7.84%) Ticket Management
9 4 (7.84%) Workflow
Programming Languages
1 9 (17.65%) SQL
2 5 (9.80%) PowerShell
3 4 (7.84%) Shell Script
4 3 (5.88%) Python
5 2 (3.92%) JavaScript
5 2 (3.92%) PL/SQL
5 2 (3.92%) VBScript
Qualifications
1 8 (15.69%) Security Cleared
2 5 (9.80%) Degree
2 5 (9.80%) ITIL Foundation Certificate
3 4 (7.84%) SC Cleared
4 3 (5.88%) CCIE
4 3 (5.88%) CCNP
4 3 (5.88%) Cisco Certification
5 2 (3.92%) DV Cleared
5 2 (3.92%) ITIL Certification
6 1 (1.96%) AWS Certification
6 1 (1.96%) BPSS Clearance
6 1 (1.96%) CCIE Routing and Switching
6 1 (1.96%) CISM
6 1 (1.96%) CISSP
6 1 (1.96%) Computer Science Degree
6 1 (1.96%) CPIM
6 1 (1.96%) CSSLP
6 1 (1.96%) DBS Check
6 1 (1.96%) MCSE
6 1 (1.96%) Microsoft Certification
Quality Assurance & Compliance
1 4 (7.84%) GDPR
2 3 (5.88%) Sarbanes-Oxley
3 2 (3.92%) Data Quality
4 1 (1.96%) ISO/IEC 27001
4 1 (1.96%) NIST
4 1 (1.96%) QA
System Software
1 7 (13.73%) Active Directory
2 1 (1.96%) VMware Infrastructure
Systems Management
1 4 (7.84%) SCCM
2 2 (3.92%) OpenView
3 1 (1.96%) Microsoft Intune
3 1 (1.96%) Single Sign-On
3 1 (1.96%) SysTrack
Vendors
1 12 (23.53%) Oracle
2 5 (9.80%) Cisco
3 4 (7.84%) Microsoft
4 3 (5.88%) F5
4 3 (5.88%) Fortinet
4 3 (5.88%) ServiceNow
4 3 (5.88%) Splunk
5 2 (3.92%) Atlassian
5 2 (3.92%) Citrix
5 2 (3.92%) SAP
5 2 (3.92%) Workday
6 1 (1.96%) Apple
6 1 (1.96%) Dell
6 1 (1.96%) Dynatrace
6 1 (1.96%) Ericsson
6 1 (1.96%) HP
6 1 (1.96%) Huawei
6 1 (1.96%) KANA
6 1 (1.96%) Nokia
6 1 (1.96%) VMware