Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > West Midlands
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 140 145 140
Rank change year-on-year +5 -5 -13
Contract jobs citing Problem Management 44 75 31
As % of all contract IT jobs advertised in the West Midlands 0.92% 1.21% 0.62%
As % of the Processes & Methodologies category 1.11% 1.45% 0.79%
Number of daily rates quoted 36 32 12
West Midlands median daily rate £313 £375 £324
Median daily rate % change year-on-year -16.67% +15.72% +3.70%
10th Percentile £139 £301 £228
90th Percentile £444 £500 £494
England median daily rate £400 £375 £365
% change year-on-year +6.67% +2.74% +4.29%
Number of hourly rates quoted 2 4 0
West Midlands median hourly rate £12.50 £20.21 -
Median hourly rate % change year-on-year -38.16% - -
England median hourly rate £14.75 £23.75 £22.00
% change year-on-year -37.89% +7.95% +18.92%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 3977 5160 3939
As % of all contract IT jobs advertised in the West Midlands 83.01% 83.05% 79.19%
Number of daily rates quoted 2539 3087 2258
West Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £244 £250 £235
90th Percentile £550 £550 £530
England median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 140 136 176
West Midlands median hourly rate £25.00 £17.75 £20.00
Median hourly rate % change year-on-year +40.85% -11.25% -
10th Percentile £11.70 £10.75 £11.13
90th Percentile £48.75 £39.50 £43.75
England median hourly rate £24.00 £24.41 £22.50
% change year-on-year -1.68% +8.49% +18.42%

Problem Management
Job Vacancy Trend in the West Midlands

Job postings citing Problem Management as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Problem Management in the West Midlands

Problem Management
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in the West Midlands.

Contractor daily rate trend for Problem Management in the West Midlands

Problem Management
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Problem Management in the West Midlands over the 6 months to 18 November 2017.

Contractor daily rate histogram for Problem Management in the West Midlands

Problem Management
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in the West Midlands.

Contractor hourly rate trend for Problem Management in the West Midlands

Problem Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the West Midlands region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +11 18 £313 -30.56% 1
Dudley - 8 £350 -
Coventry +21 5 £173 -55.48%
Warwickshire +2 5 £313 - 1
Solihull +5 3 £100 -62.96% 1
West Bromwich - 3 £175 -
Staffordshire +5 2 £288 -28.13% 2
Shropshire -14 1 - - 1
Wolverhampton - 1 £185 -
Problem Management
England

For the 6 months to 18 November 2017, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for Problem Management.

1 22 (50.00%) ITIL
2 20 (45.45%) Microsoft
3 18 (40.91%) Cisco
4 15 (34.09%) Active Directory
4 15 (34.09%) Windows
4 15 (34.09%) DHCP
4 15 (34.09%) Service Management
4 15 (34.09%) Firewall
4 15 (34.09%) Incident Management
5 12 (27.27%) WAN
5 12 (27.27%) VPN
6 11 (25.00%) Service Delivery
7 10 (22.73%) Change Management
7 10 (22.73%) Wireless
7 10 (22.73%) Windows Server
8 9 (20.45%) VMware
8 9 (20.45%) Cisco Certification
9 8 (18.18%) MPLS
9 8 (18.18%) Microsoft Office
9 8 (18.18%) Citrix
9 8 (18.18%) Validation
9 8 (18.18%) Migration
9 8 (18.18%) Project Management
9 8 (18.18%) Performance Metrics
9 8 (18.18%) Service Design
9 8 (18.18%) Statistics
9 8 (18.18%) Network Design
9 8 (18.18%) Cisco ASA
9 8 (18.18%) Network Management
9 8 (18.18%) Cisco Nexus

Problem Management
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (15.91%) MS Exchange
2 5 (11.36%) Exchange Server 2010
3 4 (9.09%) SharePoint
4 3 (6.82%) Exchange Server 2013
4 3 (6.82%) Skype for Business
5 1 (2.27%) Apache
5 1 (2.27%) Confluence
5 1 (2.27%) Exchange Server 2003
5 1 (2.27%) IIS
5 1 (2.27%) Live Communications Server
5 1 (2.27%) SharePoint Server
Applications
1 8 (18.18%) Microsoft Office
2 4 (9.09%) Microsoft Project
Business Applications
1 2 (4.55%) Oracle ERP
1 2 (4.55%) Oracle Financials
Cloud Services
1 4 (9.09%) Office 365
Communications & Networking
1 15 (34.09%) DHCP
1 15 (34.09%) Firewall
2 12 (27.27%) VPN
2 12 (27.27%) WAN
3 10 (22.73%) Wireless
4 8 (18.18%) Cisco ASA
4 8 (18.18%) Cisco Nexus
4 8 (18.18%) MPLS
5 6 (13.64%) DNS
5 6 (13.64%) SAN
5 6 (13.64%) WLAN
6 4 (9.09%) Internet
6 4 (9.09%) LAN
7 3 (6.82%) NAS
8 2 (4.55%) SSL
8 2 (4.55%) TACACS
8 2 (4.55%) VoIP
8 2 (4.55%) Wi-Fi
9 1 (2.27%) HTTP
9 1 (2.27%) TCP/IP
Database & Business Intelligence
1 3 (6.82%) SQL Server
2 2 (4.55%) SQL Server 2008
3 1 (2.27%) Data Warehouse
3 1 (2.27%) MS Access
Development Applications
1 1 (2.27%) JIRA
1 1 (2.27%) Team Foundation Server
General
1 7 (15.91%) Finance
2 1 (2.27%) Advertising
2 1 (2.27%) Marketing
2 1 (2.27%) Military
2 1 (2.27%) Publishing
Job Titles
1 8 (18.18%) Network Specialist
1 8 (18.18%) Technical Specialist
2 5 (11.36%) Analyst
2 5 (11.36%) Desktop Support
2 5 (11.36%) Project Manager
3 4 (9.09%) Incident Manager
3 4 (9.09%) Wintel Engineer
4 3 (6.82%) 1st Line Support
4 3 (6.82%) 1st Line Support Analyst
4 3 (6.82%) Consultant
4 3 (6.82%) Delivery Manager
4 3 (6.82%) Desktop Analyst
4 3 (6.82%) Desktop Support Analyst
4 3 (6.82%) Network Engineer
4 3 (6.82%) Support Analyst
5 2 (4.55%) Server Support
5 2 (4.55%) Service Analyst
5 2 (4.55%) Service Desk Analyst
5 2 (4.55%) Service Manager
5 2 (4.55%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (4.55%) Oracle Fusion
2 1 (2.27%) WAP
2 1 (2.27%) Windows SharePoint Services
Miscellaneous
1 7 (15.91%) Analytical Skills
1 7 (15.91%) Data Centre
2 6 (13.64%) Management Information System
3 4 (9.09%) Computer Science
4 2 (4.55%) Fat Client
4 2 (4.55%) PKI
4 2 (4.55%) Thin Client
5 1 (2.27%) Clustering
5 1 (2.27%) NHS
Operating Systems
1 15 (34.09%) Windows
2 10 (22.73%) Windows Server
3 6 (13.64%) Unix
4 4 (9.09%) Windows Server 2008
5 3 (6.82%) Windows Server 2003
5 3 (6.82%) Windows XP
6 2 (4.55%) Linux
6 2 (4.55%) Windows 7
7 1 (2.27%) Solaris
Processes & Methodologies
1 22 (50.00%) ITIL
2 15 (34.09%) Incident Management
2 15 (34.09%) Service Management
3 11 (25.00%) Service Delivery
4 10 (22.73%) Change Management
5 8 (18.18%) Migration
5 8 (18.18%) Network Design
5 8 (18.18%) Network Management
5 8 (18.18%) Performance Metrics
5 8 (18.18%) Project Management
5 8 (18.18%) Service Design
5 8 (18.18%) Statistics
5 8 (18.18%) Validation
6 5 (11.36%) Agile Software Development
6 5 (11.36%) Demand Management
6 5 (11.36%) Quality Management
6 5 (11.36%) Risk Management
7 4 (9.09%) PRINCE
7 4 (9.09%) Scrum
7 4 (9.09%) Six Sigma
Programming Languages
1 3 (6.82%) SQL
2 2 (4.55%) PowerShell
Qualifications
1 9 (20.45%) Cisco Certification
2 7 (15.91%) Security Cleared
3 5 (11.36%) CCNP
3 5 (11.36%) Degree
3 5 (11.36%) ITIL Certification
4 4 (9.09%) PMI Certification
4 4 (9.09%) PMP
5 3 (6.82%) CCIE
5 3 (6.82%) DV Cleared
5 3 (6.82%) SC Cleared
6 1 (2.27%) BPSS Clearance
6 1 (2.27%) CCNA
6 1 (2.27%) MCITP
6 1 (2.27%) MCTS
6 1 (2.27%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.27%) Disclosure Scotland
1 1 (2.27%) PMO
1 1 (2.27%) SLA
System Software
1 15 (34.09%) Active Directory
2 3 (6.82%) XenApp
3 2 (4.55%) BitLocker
3 2 (4.55%) Terminal Server
3 2 (4.55%) VMware Infrastructure
4 1 (2.27%) ISA Server
4 1 (2.27%) Microsoft Virtual Server
4 1 (2.27%) Virtual Servers
Systems Management
1 5 (11.36%) WSUS
2 3 (6.82%) Backup Exec
2 3 (6.82%) McAfee ePO
2 3 (6.82%) SCCM
3 2 (4.55%) Cisco LMS
3 2 (4.55%) Cisco Prime
3 2 (4.55%) SCOM
4 1 (2.27%) Microsoft Clustering
4 1 (2.27%) NetBackup
4 1 (2.27%) Netcool
4 1 (2.27%) OpenView Configuration Management
4 1 (2.27%) Unicenter
4 1 (2.27%) Veritas Storage Foundation
Vendors
1 20 (45.45%) Microsoft
2 18 (40.91%) Cisco
3 9 (20.45%) VMware
4 8 (18.18%) Citrix
5 3 (6.82%) HP
5 3 (6.82%) McAfee
5 3 (6.82%) Oracle
5 3 (6.82%) Veeam
6 2 (4.55%) ArcSight
6 2 (4.55%) NetApp
6 2 (4.55%) SolarWinds
6 2 (4.55%) Symantec
6 2 (4.55%) Veritas
7 1 (2.27%) EMC
7 1 (2.27%) Meridio
7 1 (2.27%) Remedy
7 1 (2.27%) ServiceNow
7 1 (2.27%) webMethods