Period
to 25 June 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 25 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > South West
6 months to
25 Jun 2018
Same period 2017 Same period 2016
Rank 69 100 70
Rank change year-on-year +31 -30 +1
Contract jobs citing CRM 144 112 159
As % of all contract IT jobs advertised in the South West 2.84% 2.12% 2.71%
As % of the Processes & Methodologies category 3.46% 2.55% 3.36%
Number of daily rates quoted 86 74 112
South West median daily rate £408 £410 £423
Median daily rate % change year-on-year -0.61% -2.96% +12.67%
10th Percentile £251 £320 £307
90th Percentile £538 £550 £573
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 6 0 2
South West median hourly rate £21.75 - £10.75
10th Percentile £11.38 - £9.63
90th Percentile £26.50 - £12.08
England median hourly rate £16.45 £35.00 £21.50
% change year-on-year -53.00% +62.79% -3.07%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4,167 4,384 4,732
As % of all contract IT jobs advertised in the South West 82.09% 82.95% 80.78%
Number of daily rates quoted 2,495 2,834 3,116
South West median daily rate £413 £388 £375
Median daily rate % change year-on-year +6.58% +3.33% -
10th Percentile £269 £250 £256
90th Percentile £563 £538 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 213 201 247
South West median hourly rate £37.50 £40.00 £40.00
Median hourly rate % change year-on-year -6.25% - +22.93%
10th Percentile £11.52 £14.13 £13.65
90th Percentile £48.75 £52.50 £52.35
England median hourly rate £22.00 £25.00 £25.00
% change year-on-year -12.00% - +18.64%

CRM
Job Vacancy Trend in the South West

Job postings citing CRM as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for CRM in the South West

CRM
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the South West.

Contractor daily rate trend for CRM in the South West

CRM
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing CRM in the South West over the 6 months to 25 June 2018.

Contractor daily rate histogram for CRM in the South West

CRM
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the South West.

Contractor hourly rate trend for CRM in the South West

CRM
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing CRM in the South West over the 6 months to 25 June 2018.

Contractor hourly rate histogram for CRM in the South West

CRM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South West region over the 6 months to 25 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -9 49 £425 +3.66% 9
Wiltshire +12 25 £340 -24.44% 4
Devon +13 18 £425 +13.33% 2
Gloucestershire +18 17 £431 +11.29% 8
Somerset +9 9 £350 -36.36% 4
Cornwall +1 4 £363 +20.83%
Dorset -10 4 - - 6
CRM
England

For the 6 months to 25 June 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for CRM.

1 61 (42.36%) Dynamics CRM
2 39 (27.08%) Agile Software Development
3 37 (25.69%) Microsoft
4 32 (22.22%) Finance
5 30 (20.83%) C#
6 28 (19.44%) Dynamics 365
7 27 (18.75%) JavaScript
8 25 (17.36%) SharePoint
9 23 (15.97%) .NET
10 22 (15.28%) Office 365
11 21 (14.58%) Business Intelligence
12 19 (13.19%) SAP
12 19 (13.19%) SQL
12 19 (13.19%) Migration
12 19 (13.19%) Workflow
13 18 (12.50%) Microsoft Azure
14 17 (11.81%) Marketing
15 15 (10.42%) SQL Server
16 14 (9.72%) Retail
17 13 (9.03%) Billing
17 13 (9.03%) HTML
17 13 (9.03%) PRINCE2
17 13 (9.03%) Telecoms
18 12 (8.33%) Stakeholder Management
18 12 (8.33%) Programme Management
18 12 (8.33%) Project Management
18 12 (8.33%) SC Cleared
18 12 (8.33%) Security Cleared
19 11 (7.64%) PowerShell
20 10 (6.94%) Digital Marketing

CRM
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (17.36%) SharePoint
2 8 (5.56%) Skype for Business
3 7 (4.86%) CMS
4 4 (2.78%) MS Exchange
4 4 (2.78%) SAS
5 3 (2.08%) Exchange Server 2007
5 3 (2.08%) IIS
5 3 (2.08%) Oracle SOA Suite
5 3 (2.08%) Oracle Workflow
6 2 (1.39%) Confluence
6 2 (1.39%) Sitecore CMS
7 1 (0.69%) BizTalk Server
7 1 (0.69%) Exchange Server 2010
7 1 (0.69%) NServiceBus
7 1 (0.69%) SharePoint 2013
7 1 (0.69%) Umbraco
Applications
1 8 (5.56%) Microsoft Office
2 7 (4.86%) Microsoft Excel
3 3 (2.08%) Microsoft PowerPoint
3 3 (2.08%) Microsoft Project
4 1 (0.69%) MS Visio
Business Applications
1 61 (42.36%) Dynamics CRM
2 9 (6.25%) Oracle EBS
3 5 (3.47%) SAP CRM
4 3 (2.08%) SAP IS-U
5 2 (1.39%) Dynamics NAV
5 2 (1.39%) Oracle EBS R12
5 2 (1.39%) SAP CRM for Utilities
5 2 (1.39%) Siebel CRM
5 2 (1.39%) Unit4 Business World
6 1 (0.69%) FastStats
6 1 (0.69%) FastStats PeopleStage
6 1 (0.69%) Oracle Payables
6 1 (0.69%) Oracle Receivables
6 1 (0.69%) Sage 200
6 1 (0.69%) Salesforce.com CRM
Cloud Services
1 28 (19.44%) Dynamics 365
2 22 (15.28%) Office 365
3 18 (12.50%) Microsoft Azure
4 3 (2.08%) Trello
5 2 (1.39%) Amazon AWS
5 2 (1.39%) SaaS
6 1 (0.69%) Azure Active Directory
Communications & Networking
1 8 (5.56%) Skype
2 1 (0.69%) DWDM
2 1 (0.69%) Firewall
2 1 (0.69%) GSM
2 1 (0.69%) LTE
2 1 (0.69%) NGN
2 1 (0.69%) SDH
2 1 (0.69%) UMTS
2 1 (0.69%) VoIP
2 1 (0.69%) VPN
Database & Business Intelligence
1 15 (10.42%) SQL Server
2 3 (2.08%) Data Warehouse
3 2 (1.39%) Cosmos DB
3 2 (1.39%) Data Mining
3 2 (1.39%) KNIME
3 2 (1.39%) Oracle BI Publisher
3 2 (1.39%) Power BI
3 2 (1.39%) SQL Server Integration Services
4 1 (0.69%) MS Access
4 1 (0.69%) Oracle BI EE
4 1 (0.69%) Oracle Database
4 1 (0.69%) SQL Server 2008
4 1 (0.69%) SQL Server Analysis Services
4 1 (0.69%) SQL Server Reporting Services
Development Applications
1 6 (4.17%) Visual Studio
2 4 (2.78%) JIRA
3 3 (2.08%) Team Foundation Server
4 2 (1.39%) ERwin
4 2 (1.39%) Git (software)
5 1 (0.69%) Rational Rose
5 1 (0.69%) Selenium
5 1 (0.69%) Subversion
5 1 (0.69%) TortoiseSVN
5 1 (0.69%) Visual Studio Team System
General
1 32 (22.22%) Finance
2 17 (11.81%) Marketing
3 14 (9.72%) Retail
4 13 (9.03%) Billing
4 13 (9.03%) Telecoms
5 10 (6.94%) Manufacturing
6 9 (6.25%) Electronics
7 7 (4.86%) Advertising
8 3 (2.08%) Back Office
8 3 (2.08%) Law
9 2 (1.39%) Banking
10 1 (0.69%) French Language
10 1 (0.69%) General Ledger
Job Titles
1 38 (26.39%) Developer
2 34 (23.61%) Analyst
3 25 (17.36%) CRM Developer
4 22 (15.28%) Dynamics CRM Developer
5 15 (10.42%) Project Manager
6 13 (9.03%) CRM Analyst
6 13 (9.03%) Microsoft Developer
7 12 (8.33%) Architect
7 12 (8.33%) Business Analyst
8 8 (5.56%) BSS Architect
8 8 (5.56%) BSS Solutions Architect
8 8 (5.56%) Solutions Architect
8 8 (5.56%) Support Engineer
8 8 (5.56%) Test Analyst
9 7 (4.86%) CRM Architect
9 7 (4.86%) CRM Solutions Architect
10 6 (4.17%) Administrator
10 6 (4.17%) Consultant
10 6 (4.17%) Support Analyst
11 5 (3.47%) .NET Developer
Libraries, Frameworks & Software Standards
1 23 (15.97%) .NET
2 13 (9.03%) HTML
3 10 (6.94%) CSS
4 7 (4.86%) .NET Framework
5 5 (3.47%) jQuery
6 4 (2.78%) ASP.NET
6 4 (2.78%) ASP.NET MVC
6 4 (2.78%) HTML5
6 4 (2.78%) Web Services
7 3 (2.08%) ADO.NET
7 3 (2.08%) ASP.NET MVC 4
7 3 (2.08%) REST
7 3 (2.08%) Silverlight
8 2 (1.39%) AngularJS
8 2 (1.39%) ASP.NET Web API
8 2 (1.39%) JSON
8 2 (1.39%) Middleware
8 2 (1.39%) OAuth
8 2 (1.39%) Oracle Fusion
9 1 (0.69%) SOAP
Miscellaneous
1 6 (4.17%) Analytical Skills
2 5 (3.47%) Greenfield Project
3 4 (2.78%) Mobile App
3 4 (2.78%) Self-Motivation
3 4 (2.78%) Video Conferencing
4 3 (2.08%) Management Information System
4 3 (2.08%) Social Media
5 1 (0.69%) FMCG
5 1 (0.69%) Frameworx
5 1 (0.69%) TM Forum
Operating Systems
1 9 (6.25%) Windows
2 6 (4.17%) Windows Server 2012
3 5 (3.47%) Windows Server 2008
4 4 (2.78%) Windows 7
4 4 (2.78%) Windows Server
5 3 (2.08%) Windows 10
6 1 (0.69%) Unix
Processes & Methodologies
1 39 (27.08%) Agile Software Development
2 21 (14.58%) Business Intelligence
3 19 (13.19%) Migration
3 19 (13.19%) Workflow
4 13 (9.03%) PRINCE2
5 12 (8.33%) Programme Management
5 12 (8.33%) Project Management
5 12 (8.33%) Stakeholder Management
6 10 (6.94%) Digital Marketing
7 9 (6.25%) Business Analysis
7 9 (6.25%) Problem-Solving
8 7 (4.86%) B2B
8 7 (4.86%) ERP
8 7 (4.86%) Identity Management
8 7 (4.86%) Product Management
8 7 (4.86%) Unit Testing
8 7 (4.86%) Workflow Development
9 6 (4.17%) Data Modelling
9 6 (4.17%) MVC
10 5 (3.47%) SOA
Programming Languages
1 30 (20.83%) C#
2 27 (18.75%) JavaScript
3 19 (13.19%) SQL
4 11 (7.64%) PowerShell
5 9 (6.25%) T-SQL
6 4 (2.78%) R
7 3 (2.08%) PL/SQL
7 3 (2.08%) VB.NET
8 2 (1.39%) Java
8 2 (1.39%) Python
8 2 (1.39%) VB
9 1 (0.69%) PHP
Qualifications
1 12 (8.33%) SC Cleared
1 12 (8.33%) Security Cleared
2 8 (5.56%) Degree
3 3 (2.08%) Microsoft Certification
3 3 (2.08%) PMP
4 2 (1.39%) APMP
4 2 (1.39%) BPSS Clearance
4 2 (1.39%) PRINCE2 Practitioner
5 1 (0.69%) CITP
5 1 (0.69%) DBS Check
5 1 (0.69%) ISEB
5 1 (0.69%) ISTQB
5 1 (0.69%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (1.39%) PMO
2 1 (0.69%) GDPR
2 1 (0.69%) Sarbanes-Oxley
System Software
1 8 (5.56%) Active Directory
2 2 (1.39%) Docker
2 2 (1.39%) Virtual Servers
Systems Management
1 1 (0.69%) Microsoft Intune
Vendors
1 37 (25.69%) Microsoft
2 19 (13.19%) SAP
3 9 (6.25%) Oracle
4 4 (2.78%) Salesforce.com
5 3 (2.08%) Facebook
5 3 (2.08%) IBM
5 3 (2.08%) Infragistics
5 3 (2.08%) Telerik
6 2 (1.39%) hybris
6 2 (1.39%) RapidMiner
6 2 (1.39%) Siebel
6 2 (1.39%) Sitecore
7 1 (0.69%) Apple
7 1 (0.69%) Apteco
7 1 (0.69%) Atlassian
7 1 (0.69%) Cisco
7 1 (0.69%) Sage
7 1 (0.69%) Tableau