Period
to 14 November 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 14 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > South West
6 months to
14 Nov 2018
Same period 2017 Same period 2016
Rank 89 88 92
Rank change year-on-year -1 +4 -20
Contract jobs citing CRM 160 136 126
As % of all contract IT jobs advertised in the South West 2.53% 2.42% 2.16%
As % of the Processes & Methodologies category 2.95% 2.90% 2.64%
Number of daily rates quoted 94 101 83
South West median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25% -8.05%
10th Percentile £311 £263 £233
90th Percentile £538 £550 £508
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +3.03%
Number of hourly rates quoted 2 2 0
South West median hourly rate £22.00 £22.00 -
England median hourly rate £21.00 £22.00 £25.00
% change year-on-year -4.55% -12.00% +8.70%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 5,429 4,697 4,778
As % of all contract IT jobs advertised in the South West 85.87% 83.47% 82.10%
Number of daily rates quoted 3,417 2,964 3,181
South West median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.67% -
10th Percentile £275 £250 £238
90th Percentile £575 £550 £550
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% +1.19%
Number of hourly rates quoted 218 197 274
South West median hourly rate £41.68 £35.00 £29.60
Median hourly rate % change year-on-year +19.08% +18.24% -22.11%
10th Percentile £14.62 £12.90 £12.00
90th Percentile £50.00 £50.10 £47.50
England median hourly rate £22.00 £23.11 £22.84
% change year-on-year -4.79% +1.19% +3.80%

CRM
Job Vacancy Trend in the South West

Job postings citing CRM as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for CRM in the South West

CRM
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the South West.

Contractor daily rate trend for CRM in the South West

CRM
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing CRM in the South West over the 6 months to 14 November 2018.

Contractor daily rate histogram for CRM in the South West

CRM
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the South West.

Contractor hourly rate trend for CRM in the South West

CRM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South West region over the 6 months to 14 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +23 78 £425 - 56
Somerset +17 23 £400 - 16
Gloucestershire -4 23 £431 +1.47% 9
Wiltshire -61 18 £450 +5.88% 20
Devon +1 5 £615 +36.67% 4
Dorset -1 3 £425 -15.00% 15
Cornwall -4 3 £363 - 1
CRM
England

For the 6 months to 14 November 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for CRM.

1 77 (48.13%) Dynamics CRM
2 49 (30.63%) Agile Software Development
3 48 (30.00%) Microsoft
4 43 (26.88%) Finance
5 41 (25.63%) SQL
6 39 (24.38%) Business Intelligence
7 34 (21.25%) Dynamics 365
8 33 (20.63%) SQL Server
9 32 (20.00%) SAP
9 32 (20.00%) JavaScript
10 30 (18.75%) Marketing
11 29 (18.13%) C#
12 26 (16.25%) ERP
13 25 (15.63%) Migration
13 25 (15.63%) Greenfield Project
14 24 (15.00%) Manufacturing
14 24 (15.00%) Microsoft Azure
15 22 (13.75%) Telecoms
15 22 (13.75%) .NET
15 22 (13.75%) Analytical Skills
16 21 (13.13%) Problem-Solving
16 21 (13.13%) Team Foundation Server
17 20 (12.50%) Digital Marketing
17 20 (12.50%) Electronics
17 20 (12.50%) Programme Management
17 20 (12.50%) Office 365
18 19 (11.88%) Git (software)
19 18 (11.25%) Project Management
20 16 (10.00%) PowerShell
21 15 (9.38%) TOGAF

CRM
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.00%) SharePoint
2 7 (4.38%) CMS
3 5 (3.13%) SAS
4 4 (2.50%) IIS
5 2 (1.25%) Confluence
6 1 (0.63%) BizTalk Server
6 1 (0.63%) Joomla!
6 1 (0.63%) NServiceBus
6 1 (0.63%) Sitecore CMS
6 1 (0.63%) Skype for Business
6 1 (0.63%) WordPress
Applications
1 6 (3.75%) Microsoft Office
2 2 (1.25%) Microsoft Project
2 2 (1.25%) MS Visio
3 1 (0.63%) Microsoft Excel
Business Applications
1 77 (48.13%) Dynamics CRM
2 7 (4.38%) SAP CRM
3 3 (1.88%) Salesforce.com CRM
3 3 (1.88%) SAP Hybris
4 2 (1.25%) Dynamics AX
4 2 (1.25%) Dynamics NAV
4 2 (1.25%) Sage 200
5 1 (0.63%) IBM Operational Decision Manager
5 1 (0.63%) Sage CRM
5 1 (0.63%) SAP CRM for Utilities
5 1 (0.63%) SAP IS-U
5 1 (0.63%) Unit4 Business World
Cloud Services
1 34 (21.25%) Dynamics 365
2 24 (15.00%) Microsoft Azure
3 20 (12.50%) Office 365
4 11 (6.88%) Amazon AWS
5 3 (1.88%) SaaS
5 3 (1.88%) Trello
6 2 (1.25%) Azure Active Directory
7 1 (0.63%) Salesforce Service Cloud
Communications & Networking
1 2 (1.25%) Firewall
2 1 (0.63%) Broadband
2 1 (0.63%) Internet
2 1 (0.63%) Intrusion Detection
2 1 (0.63%) Network Security
2 1 (0.63%) Radio Access Network
2 1 (0.63%) Skype
2 1 (0.63%) VPN
2 1 (0.63%) Wireless
Database & Business Intelligence
1 33 (20.63%) SQL Server
2 8 (5.00%) Data Warehouse
3 7 (4.38%) EDRMS
4 3 (1.88%) MySQL
4 3 (1.88%) Power BI
5 2 (1.25%) Cosmos DB
5 2 (1.25%) Data Mining
5 2 (1.25%) KNIME
5 2 (1.25%) MariaDB
5 2 (1.25%) SQL Server Reporting Services
6 1 (0.63%) Azure SQL Database
6 1 (0.63%) Big Data
6 1 (0.63%) NoSQL
6 1 (0.63%) Relational Database
6 1 (0.63%) SAP BW
6 1 (0.63%) SQL Server Integration Services
Development Applications
1 21 (13.13%) Team Foundation Server
2 19 (11.88%) Git (software)
3 10 (6.25%) Visual Studio
4 6 (3.75%) JIRA
5 2 (1.25%) Subversion
6 1 (0.63%) Dreamweaver
6 1 (0.63%) Eclipse
6 1 (0.63%) ERwin
6 1 (0.63%) Jenkins
6 1 (0.63%) JIRA Agile
6 1 (0.63%) PhpStorm
6 1 (0.63%) SoapUI
6 1 (0.63%) TestRail
6 1 (0.63%) Visual Studio Team System
General
1 43 (26.88%) Finance
2 30 (18.75%) Marketing
3 24 (15.00%) Manufacturing
4 22 (13.75%) Telecoms
5 20 (12.50%) Electronics
6 13 (8.13%) Retail
7 8 (5.00%) Billing
8 6 (3.75%) Advertising
9 2 (1.25%) Back Office
9 2 (1.25%) Banking
9 2 (1.25%) French Language
9 2 (1.25%) Law
9 2 (1.25%) Retail Banking
10 1 (0.63%) Front Office
10 1 (0.63%) Legal
Job Titles
1 43 (26.88%) Developer
2 34 (21.25%) Analyst
3 32 (20.00%) CRM Developer
4 29 (18.13%) Dynamics CRM Developer
5 27 (16.88%) Architect
6 26 (16.25%) Microsoft Developer
7 17 (10.63%) Project Manager
8 14 (8.75%) Business Analyst
9 13 (8.13%) Consultant
9 13 (8.13%) Solutions Architect
10 11 (6.88%) CRM Analyst
11 10 (6.25%) Test Analyst
12 7 (4.38%) Administrator
12 7 (4.38%) CRM Consultant
12 7 (4.38%) Support Engineer
13 6 (3.75%) Applications Architect
13 6 (3.75%) Applications Support
13 6 (3.75%) Dynamics CRM Consultant
14 5 (3.13%) SAP Analyst
15 4 (2.50%) CRM Manager
Libraries, Frameworks & Software Standards
1 22 (13.75%) .NET
2 15 (9.38%) HTML
3 13 (8.13%) CSS
4 9 (5.63%) REST
5 8 (5.00%) jQuery
6 7 (4.38%) HTML5
6 7 (4.38%) SOAP
7 5 (3.13%) .NET Framework
8 4 (2.50%) Web Services
9 3 (1.88%) ADO.NET
9 3 (1.88%) Silverlight
10 2 (1.25%) AngularJS
10 2 (1.25%) JSON
10 2 (1.25%) Natural Language Processing
10 2 (1.25%) OAuth
10 2 (1.25%) RESTful
10 2 (1.25%) Twitter Bootstrap
11 1 (0.63%) ASP.NET Web API
11 1 (0.63%) Node.js
11 1 (0.63%) React
Miscellaneous
1 25 (15.63%) Greenfield Project
2 22 (13.75%) Analytical Skills
3 11 (6.88%) Management Information System
4 7 (4.38%) Social Media
5 5 (3.13%) IVR
6 4 (2.50%) Mobile App
7 3 (1.88%) Self-Motivation
7 3 (1.88%) Video Conferencing
8 2 (1.25%) Computer Science
8 2 (1.25%) Driving Licence
8 2 (1.25%) Reference Data
8 2 (1.25%) Robotics
8 2 (1.25%) Taxonomies
8 2 (1.25%) User Experience
9 1 (0.63%) Distributed Denial-of-Service
9 1 (0.63%) Fintech
9 1 (0.63%) FMCG
9 1 (0.63%) IBM Mainframe
9 1 (0.63%) Photography
9 1 (0.63%) Smart Meter
Operating Systems
1 5 (3.13%) Windows
2 3 (1.88%) Linux
3 2 (1.25%) Mac OS X
3 2 (1.25%) Unix
3 2 (1.25%) Windows Server
4 1 (0.63%) Android
4 1 (0.63%) Apple iOS
4 1 (0.63%) Windows 10
4 1 (0.63%) Windows Server 2012
Processes & Methodologies
1 49 (30.63%) Agile Software Development
2 39 (24.38%) Business Intelligence
3 26 (16.25%) ERP
4 25 (15.63%) Migration
5 21 (13.13%) Problem-Solving
6 20 (12.50%) Digital Marketing
6 20 (12.50%) Programme Management
7 18 (11.25%) Project Management
8 15 (9.38%) Stakeholder Management
8 15 (9.38%) TOGAF
9 14 (8.75%) ITIL
10 11 (6.88%) Workflow
11 10 (6.25%) Business Analysis
12 9 (5.63%) Asset Management
12 9 (5.63%) Scrum
13 8 (5.00%) Case Management
13 8 (5.00%) Data Integration
13 8 (5.00%) Enterprise Architecture
13 8 (5.00%) Functional Testing
14 7 (4.38%) Waterfall
Programming Languages
1 41 (25.63%) SQL
2 32 (20.00%) JavaScript
3 29 (18.13%) C#
4 16 (10.00%) PowerShell
5 11 (6.88%) T-SQL
6 5 (3.13%) R
7 4 (2.50%) Python
8 3 (1.88%) VB.NET
9 2 (1.25%) PHP
9 2 (1.25%) Ruby
10 1 (0.63%) Apex Code
10 1 (0.63%) SOQL
10 1 (0.63%) SOSL
10 1 (0.63%) VBA
Qualifications
1 13 (8.13%) Degree
2 8 (5.00%) ISEB
3 7 (4.38%) ISTQB
4 5 (3.13%) MBA
4 5 (3.13%) Security Cleared
5 4 (2.50%) PMP
6 3 (1.88%) SC Cleared
7 2 (1.25%) Microsoft Certification
8 1 (0.63%) BPSS Clearance
8 1 (0.63%) DBS Check
8 1 (0.63%) DV Cleared
Quality Assurance & Compliance
1 6 (3.75%) Data Quality
1 6 (3.75%) QA
2 1 (0.63%) GDPR
System Software
1 5 (3.13%) Active Directory
2 4 (2.50%) Docker
3 1 (0.63%) Hyper-V
Systems Management
1 1 (0.63%) HP Quality Center
1 1 (0.63%) Kubernetes
1 1 (0.63%) Microsoft Intune
1 1 (0.63%) SCCM
Vendors
1 48 (30.00%) Microsoft
2 32 (20.00%) SAP
3 9 (5.63%) Salesforce.com
4 8 (5.00%) Oracle
5 4 (2.50%) hybris
5 4 (2.50%) IBM
6 3 (1.88%) Avaya
6 3 (1.88%) Cisco
6 3 (1.88%) Facebook
6 3 (1.88%) Genesys
6 3 (1.88%) Infragistics
6 3 (1.88%) Telerik
7 2 (1.25%) GENBAND
7 2 (1.25%) RapidMiner
7 2 (1.25%) Sage
8 1 (0.63%) HP
8 1 (0.63%) Informatica
8 1 (0.63%) McAfee
8 1 (0.63%) MuleSoft
8 1 (0.63%) VMware