Period
to 19 September 2019

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 19 September 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > South West
6 months to
19 Sep 2019
Same period 2018 Same period 2017
Rank 60 81 88
Rank change year-on-year +21 +7 -17
Contract jobs citing CRM 229 150 136
As % of all contract IT jobs advertised in the South West 3.57% 2.58% 2.48%
As % of the Processes & Methodologies category 4.17% 3.01% 2.94%
Number of daily rates quoted 148 88 98
South West median daily rate £465 £425 £425
Median daily rate % change year-on-year +9.41% - -
10th Percentile £342 £300 £313
90th Percentile £638 £520 £525
England median daily rate £468 £450 £425
% change year-on-year +3.89% +5.88% -
Number of hourly rates quoted 4 2 2
South West median hourly rate £35.00 £17.25 £22.00
Median hourly rate % change year-on-year +102.90% -21.59% -
England median hourly rate £20.00 £17.25 £33.00
% change year-on-year +15.94% -47.73% +66.90%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 5,495 4,984 4,625
As % of all contract IT jobs advertised in the South West 85.57% 85.56% 84.23%
Number of daily rates quoted 3,426 3,098 2,918
South West median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% +6.67%
10th Percentile £300 £273 £255
90th Percentile £625 £575 £538
England median daily rate £475 £465 £450
% change year-on-year +2.15% +3.33% +5.88%
Number of hourly rates quoted 293 229 185
South West median hourly rate £42.50 £41.53 £39.50
Median hourly rate % change year-on-year +2.34% +5.14% +11.27%
10th Percentile £13.75 £11.40 £12.77
90th Percentile £53.75 £50.00 £50.25
England median hourly rate £24.96 £20.60 £23.00
% change year-on-year +21.15% -10.43% -

CRM
Job Vacancy Trend in the South West

Job postings citing CRM as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for CRM in the South West

CRM
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the South West.

Contractor daily rate trend for CRM in the South West

CRM
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing CRM in the South West over the 6 months to 19 September 2019.

Contractor daily rate histogram for CRM in the South West

CRM
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the South West.

Contractor hourly rate trend for CRM in the South West

CRM
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing CRM in the South West over the 6 months to 19 September 2019.

Contractor hourly rate histogram for CRM in the South West

CRM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South West region over the 6 months to 19 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +22 98 £471 +10.88% 38
Wiltshire -2 42 £463 +42.31% 23
Somerset +18 39 £425 +7.94% 9
Gloucestershire -16 19 £476 +19.06% 4
Devon -10 12 £380 -15.56% 3
Dorset +7 6 £375 - 12
Cornwall +17 3 £350 -3.45% 4
CRM
England

For the 6 months to 19 September 2019, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for CRM.

1 125 (54.59%) Dynamics CRM
2 88 (38.43%) Agile Software Development
3 87 (37.99%) Microsoft
4 68 (29.69%) Dynamics 365
5 64 (27.95%) Azure
6 49 (21.40%) C#
7 38 (16.59%) Finance
7 38 (16.59%) .NET
8 36 (15.72%) HTML
9 34 (14.85%) Public Sector
10 33 (14.41%) SQL Server
11 32 (13.97%) Salesforce.com
12 31 (13.54%) JavaScript
13 30 (13.10%) CSS
13 30 (13.10%) Active Directory
14 29 (12.66%) SharePoint
14 29 (12.66%) ERP
15 26 (11.35%) Business Intelligence
15 26 (11.35%) Azure Active Directory
16 25 (10.92%) RESTful
17 24 (10.48%) E-Commerce
17 24 (10.48%) Web Services
17 24 (10.48%) SAP
18 23 (10.04%) Stakeholder Management
18 23 (10.04%) Scrum
18 23 (10.04%) Office 365
19 22 (9.61%) jQuery
20 21 (9.17%) TOGAF
20 21 (9.17%) SQL
21 20 (8.73%) Workflow

CRM
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (12.66%) SharePoint
2 10 (4.37%) Confluence
3 8 (3.49%) CMS
4 6 (2.62%) Adobe Experience Manager
5 4 (1.75%) ColdFusion
6 3 (1.31%) Elasticsearch
7 2 (0.87%) Exchange Server 2007
7 2 (0.87%) MS Exchange
7 2 (0.87%) Sitecore CMS
8 1 (0.44%) Tomcat
8 1 (0.44%) Umbraco
Applications
1 15 (6.55%) Microsoft Office
2 8 (3.49%) MS Visio
3 7 (3.06%) Microsoft Excel
4 3 (1.31%) Microsoft Project
5 2 (0.87%) Adobe After Effects
5 2 (0.87%) InDesign
5 2 (0.87%) Photoshop
5 2 (0.87%) Sketch
6 1 (0.44%) InVision
6 1 (0.44%) Microsoft PowerPoint
6 1 (0.44%) Spreadsheet
Business Applications
1 125 (54.59%) Dynamics CRM
2 5 (2.18%) Salesforce.com CRM
2 5 (2.18%) SAP ERP
2 5 (2.18%) SAP Hybris
3 4 (1.75%) NetSuite
4 1 (0.44%) Magento
4 1 (0.44%) SAP CRM
Cloud Services
1 68 (29.69%) Dynamics 365
2 64 (27.95%) Azure
3 26 (11.35%) Azure Active Directory
4 23 (10.04%) Office 365
5 18 (7.86%) Power Platform
6 11 (4.80%) Azure Functions
6 11 (4.80%) Serverless
7 5 (2.18%) IaaS
7 5 (2.18%) PaaS
8 4 (1.75%) GCP
8 4 (1.75%) Salesforce Service Cloud
9 3 (1.31%) Boomi
9 3 (1.31%) GitHub
9 3 (1.31%) SaaS
10 2 (0.87%) Adobe Creative Cloud
10 2 (0.87%) PowerApps
10 2 (0.87%) Slack
11 1 (0.44%) AWS
11 1 (0.44%) Azure Stack
11 1 (0.44%) OneDrive
Communications & Networking
1 4 (1.75%) Skype
2 2 (0.87%) Remote Desktop
2 2 (0.87%) SMTP
3 1 (0.44%) Broadband
3 1 (0.44%) DHCP
3 1 (0.44%) DNS
3 1 (0.44%) Firewall
3 1 (0.44%) LAN
3 1 (0.44%) NetScaler
3 1 (0.44%) TCP/IP
3 1 (0.44%) VPN
3 1 (0.44%) WAN
Database & Business Intelligence
1 33 (14.41%) SQL Server
2 17 (7.42%) Power BI
3 9 (3.93%) SQL Server Reporting Services
4 4 (1.75%) MySQL
5 3 (1.31%) Azure SQL Database
5 3 (1.31%) QlikView
6 2 (0.87%) Big Data
6 2 (0.87%) DataStage
7 1 (0.44%) Data Warehouse
7 1 (0.44%) Relational Database
7 1 (0.44%) SQL Server Integration Services
Development Applications
1 18 (7.86%) Visual Studio Team System
2 16 (6.99%) JIRA
3 15 (6.55%) Visual Studio
4 9 (3.93%) Git (software)
5 8 (3.49%) Subversion
5 8 (3.49%) Team Foundation Server
6 2 (0.87%) Bitbucket
7 1 (0.44%) Selenium
7 1 (0.44%) SoapUI
7 1 (0.44%) TestRail
7 1 (0.44%) WebDriver
7 1 (0.44%) Zephyr
General
1 38 (16.59%) Finance
2 34 (14.85%) Public Sector
3 18 (7.86%) Marketing
4 16 (6.99%) Billing
4 16 (6.99%) Manufacturing
5 15 (6.55%) Retail
6 9 (3.93%) Telecoms
7 7 (3.06%) Electronics
8 2 (0.87%) Advertising
9 1 (0.44%) Games
9 1 (0.44%) Local Government
Job Titles
1 73 (31.88%) Developer
2 56 (24.45%) Analyst
3 44 (19.21%) Business Analyst
3 44 (19.21%) CRM Developer
4 43 (18.78%) Architect
5 40 (17.47%) Dynamics CRM Developer
6 24 (10.48%) Project Manager
7 18 (7.86%) Consultant
8 17 (7.42%) Solutions Architect
9 14 (6.11%) CRM Architect
10 12 (5.24%) CRM Analyst
11 11 (4.80%) Enterprise Architect
11 11 (4.80%) Microsoft Developer
12 10 (4.37%) Robotic Process Automation Architect
13 8 (3.49%) CRM Business Analyst
13 8 (3.49%) CRM Consultant
13 8 (3.49%) CRM Manager
13 8 (3.49%) Digital Analyst
13 8 (3.49%) Digital Business Analyst
14 7 (3.06%) ERP Project Manager
Libraries, Frameworks & Software Standards
1 38 (16.59%) .NET
2 36 (15.72%) HTML
3 30 (13.10%) CSS
4 25 (10.92%) RESTful
5 24 (10.48%) Web Services
6 22 (9.61%) jQuery
7 16 (6.99%) ASP.NET Web API
8 13 (5.68%) .NET Core
9 12 (5.24%) REST
9 12 (5.24%) XML
10 11 (4.80%) JSON
11 10 (4.37%) WCF
12 9 (3.93%) ASP.NET
13 6 (2.62%) HTML5
13 6 (2.62%) XSL
14 4 (1.75%) Node.js
14 4 (1.75%) RabbitMQ
14 4 (1.75%) React
14 4 (1.75%) XSD
15 2 (0.87%) SOAP
Miscellaneous
1 12 (5.24%) Analytical Skills
2 9 (3.93%) Greenfield Project
3 4 (1.75%) User Experience
4 3 (1.31%) Enterprise Software
4 3 (1.31%) Social Media
5 1 (0.44%) e-Learning
5 1 (0.44%) FMCG
5 1 (0.44%) Management Information System
5 1 (0.44%) Mobile Computing
5 1 (0.44%) Photography
5 1 (0.44%) Video Conferencing
5 1 (0.44%) Virtual Team
Operating Systems
1 4 (1.75%) Unix
1 4 (1.75%) Windows
2 3 (1.31%) Linux
3 2 (0.87%) Mac OS X
3 2 (0.87%) Windows 10
3 2 (0.87%) Windows Server
4 1 (0.44%) Android
4 1 (0.44%) Mac OS
4 1 (0.44%) Windows 7
4 1 (0.44%) Windows Server 2008
Processes & Methodologies
1 88 (38.43%) Agile Software Development
2 29 (12.66%) ERP
3 26 (11.35%) Business Intelligence
4 24 (10.48%) E-Commerce
5 23 (10.04%) Scrum
5 23 (10.04%) Stakeholder Management
6 21 (9.17%) TOGAF
7 20 (8.73%) DevOps
7 20 (8.73%) Project Management
7 20 (8.73%) Workflow
8 19 (8.30%) Test Automation
9 16 (6.99%) Migration
9 16 (6.99%) Project Delivery
9 16 (6.99%) User Stories
10 15 (6.55%) Continuous Deployment
11 13 (5.68%) Waterfall
12 12 (5.24%) B2C
12 12 (5.24%) Problem-Solving
13 11 (4.80%) Business Analysis
13 11 (4.80%) Web Development
Programming Languages
1 49 (21.40%) C#
2 31 (13.54%) JavaScript
3 21 (9.17%) SQL
4 10 (4.37%) T-SQL
5 7 (3.06%) Python
6 5 (2.18%) Ruby
7 4 (1.75%) Scala
7 4 (1.75%) TypeScript
8 3 (1.31%) PowerShell
9 2 (0.87%) C
10 1 (0.44%) Apex Code
10 1 (0.44%) Java
10 1 (0.44%) PHP
10 1 (0.44%) R
Qualifications
1 20 (8.73%) TOGAF Certification
2 15 (6.55%) Security Cleared
3 12 (5.24%) SC Cleared
4 6 (2.62%) DV Cleared
5 3 (1.31%) APMP
5 3 (1.31%) ISEB
6 2 (0.87%) Cisco Certification
6 2 (0.87%) Degree
7 1 (0.44%) CCA
7 1 (0.44%) CCNA
7 1 (0.44%) Citrix Certification
7 1 (0.44%) MCP
7 1 (0.44%) RHCE
Quality Assurance & Compliance
1 3 (1.31%) PMO
1 3 (1.31%) QA
2 2 (0.87%) GDPR
3 1 (0.44%) Data Quality
3 1 (0.44%) ISO/IEC 20000
3 1 (0.44%) NIST
System Software
1 30 (13.10%) Active Directory
2 3 (1.31%) Hyper-V
3 2 (0.87%) NDS
3 2 (0.87%) NetIQ eDirectory
3 2 (0.87%) Terminal Services
4 1 (0.44%) Microsoft App-V
4 1 (0.44%) VMware Infrastructure
4 1 (0.44%) XenApp
4 1 (0.44%) XenDesktop
Systems Management
1 3 (1.31%) Grafana
1 3 (1.31%) Kibana
1 3 (1.31%) Microsoft Intune
2 2 (0.87%) HP ALM
3 1 (0.44%) Microsoft Data Protection Manager
3 1 (0.44%) SCCM
3 1 (0.44%) SCOM
3 1 (0.44%) SCOrch
Vendors
1 87 (37.99%) Microsoft
2 32 (13.97%) Salesforce.com
3 24 (10.48%) SAP
4 10 (4.37%) Blue Prism
4 10 (4.37%) UiPath
5 8 (3.49%) hybris
6 7 (3.06%) Atlassian
6 7 (3.06%) Google
6 7 (3.06%) MicroStrategy
7 6 (2.62%) Adobe
7 6 (2.62%) Oracle
8 4 (1.75%) Dell
9 3 (1.31%) Cisco
9 3 (1.31%) Citrix
9 3 (1.31%) HP
9 3 (1.31%) Informatica
9 3 (1.31%) MuleSoft
9 3 (1.31%) Talend
9 3 (1.31%) VMware
10 2 (0.87%) Teradata