Period
to 25 September 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 25 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > South West
6 months to
25 Sep 2018
Same period 2017 Same period 2016
Rank 84 81 73
Rank change year-on-year -3 -8 -3
Contract jobs citing CRM 151 134 157
As % of all contract IT jobs advertised in the South West 2.56% 2.46% 2.73%
As % of the Processes & Methodologies category 3.00% 2.95% 3.33%
Number of daily rates quoted 88 99 107
South West median daily rate £425 £425 £425
10th Percentile £300 £313 £264
90th Percentile £538 £525 £560
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +4.94%
Number of hourly rates quoted 3 2 0
South West median hourly rate £17.50 £22.00 -
Median hourly rate % change year-on-year -20.45% - -
England median hourly rate £18.75 £33.00 £20.00
% change year-on-year -43.18% +65.00% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 5,029 4,542 4,709
As % of all contract IT jobs advertised in the South West 85.18% 83.23% 81.82%
Number of daily rates quoted 3,115 2,874 3,125
South West median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.67% -
10th Percentile £275 £256 £245
90th Percentile £575 £538 £550
England median daily rate £468 £450 £425
% change year-on-year +3.89% +5.88% +3.03%
Number of hourly rates quoted 234 186 266
South West median hourly rate £41.83 £38.00 £35.00
Median hourly rate % change year-on-year +10.07% +8.57% -5.41%
10th Percentile £11.69 £12.79 £12.65
90th Percentile £50.00 £50.00 £47.50
England median hourly rate £21.00 £23.25 £22.85
% change year-on-year -9.68% +1.77% +4.05%

CRM
Job Vacancy Trend in the South West

Job postings citing CRM as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for CRM in the South West

CRM
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the South West.

Contractor daily rate trend for CRM in the South West

CRM
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing CRM in the South West over the 6 months to 25 September 2018.

Contractor daily rate histogram for CRM in the South West

CRM
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the South West.

Contractor hourly rate trend for CRM in the South West

CRM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South West region over the 6 months to 25 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +12 74 £425 +1.19% 35
Gloucestershire +13 20 £400 -5.88% 21
Wiltshire -34 19 £325 -27.78% 8
Somerset +9 15 £394 -1.56% 7
Devon +12 11 £450 +9.09% 3
Dorset -7 2 £375 -13.79% 9
Cornwall -10 2 £363 - 1
CRM
England

For the 6 months to 25 September 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for CRM.

1 62 (41.06%) Dynamics CRM
2 49 (32.45%) Agile Software Development
3 39 (25.83%) Finance
4 38 (25.17%) Business Intelligence
5 33 (21.85%) SQL
6 32 (21.19%) Microsoft
7 29 (19.21%) C#
8 28 (18.54%) SQL Server
8 28 (18.54%) SAP
8 28 (18.54%) ERP
8 28 (18.54%) Migration
9 27 (17.88%) JavaScript
9 27 (17.88%) Marketing
10 26 (17.22%) Microsoft Azure
11 25 (16.56%) Dynamics 365
12 23 (15.23%) Manufacturing
12 23 (15.23%) Telecoms
13 21 (13.91%) Programme Management
14 20 (13.25%) Digital Marketing
14 20 (13.25%) Electronics
14 20 (13.25%) .NET
14 20 (13.25%) Office 365
15 19 (12.58%) Problem-Solving
15 19 (12.58%) Greenfield Project
16 18 (11.92%) Analytical Skills
17 16 (10.60%) SharePoint
17 16 (10.60%) Workflow
17 16 (10.60%) Project Management
17 16 (10.60%) TOGAF
18 15 (9.93%) PowerShell

CRM
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (10.60%) SharePoint
2 7 (4.64%) CMS
3 5 (3.31%) SAS
3 5 (3.31%) Skype for Business
4 4 (2.65%) IIS
5 2 (1.32%) Sitecore CMS
6 1 (0.66%) Confluence
6 1 (0.66%) Joomla!
6 1 (0.66%) Umbraco
6 1 (0.66%) WordPress
Applications
1 3 (1.99%) Microsoft Office
2 2 (1.32%) Microsoft Project
2 2 (1.32%) MS Visio
3 1 (0.66%) Microsoft Excel
Business Applications
1 62 (41.06%) Dynamics CRM
2 6 (3.97%) SAP CRM
3 4 (2.65%) Oracle EBS
4 3 (1.99%) Dynamics NAV
5 2 (1.32%) Sage 200
5 2 (1.32%) Siebel CRM
6 1 (0.66%) Dynamics AX
6 1 (0.66%) Sage CRM
6 1 (0.66%) Salesforce.com CRM
6 1 (0.66%) SAP CRM for Utilities
6 1 (0.66%) SAP Hybris
6 1 (0.66%) SAP IS-U
Cloud Services
1 26 (17.22%) Microsoft Azure
2 25 (16.56%) Dynamics 365
3 20 (13.25%) Office 365
4 10 (6.62%) Amazon AWS
5 3 (1.99%) SaaS
5 3 (1.99%) Trello
6 2 (1.32%) Azure Active Directory
Communications & Networking
1 5 (3.31%) Skype
2 2 (1.32%) Firewall
3 1 (0.66%) DWDM
3 1 (0.66%) GSM
3 1 (0.66%) Intrusion Detection
3 1 (0.66%) LTE
3 1 (0.66%) Network Security
3 1 (0.66%) NGN
3 1 (0.66%) Radio Access Network
3 1 (0.66%) SDH
3 1 (0.66%) UMTS
3 1 (0.66%) VPN
3 1 (0.66%) Wireless
Database & Business Intelligence
1 28 (18.54%) SQL Server
2 7 (4.64%) Data Warehouse
2 7 (4.64%) EDRMS
3 2 (1.32%) Cosmos DB
3 2 (1.32%) Data Mining
3 2 (1.32%) KNIME
3 2 (1.32%) MySQL
3 2 (1.32%) Power BI
3 2 (1.32%) SQL Server Integration Services
4 1 (0.66%) Azure SQL Database
4 1 (0.66%) Big Data
4 1 (0.66%) MariaDB
4 1 (0.66%) NoSQL
4 1 (0.66%) Oracle BI EE
4 1 (0.66%) Relational Database
4 1 (0.66%) SAP BW
4 1 (0.66%) SQL Server Reporting Services
Development Applications
1 12 (7.95%) Team Foundation Server
2 11 (7.28%) Git (software)
3 8 (5.30%) Visual Studio
4 5 (3.31%) JIRA
5 2 (1.32%) Subversion
6 1 (0.66%) Dreamweaver
6 1 (0.66%) ERwin
6 1 (0.66%) JIRA Agile
6 1 (0.66%) Rational Rose
6 1 (0.66%) Visual Studio Team System
General
1 39 (25.83%) Finance
2 27 (17.88%) Marketing
3 23 (15.23%) Manufacturing
3 23 (15.23%) Telecoms
4 20 (13.25%) Electronics
5 12 (7.95%) Retail
6 6 (3.97%) Billing
7 5 (3.31%) Advertising
8 2 (1.32%) Back Office
8 2 (1.32%) French Language
9 1 (0.66%) Banking
9 1 (0.66%) Front Office
9 1 (0.66%) Law
Job Titles
1 41 (27.15%) Developer
2 33 (21.85%) Analyst
3 28 (18.54%) CRM Developer
4 25 (16.56%) Dynamics CRM Developer
5 24 (15.89%) Architect
6 21 (13.91%) Microsoft Developer
7 17 (11.26%) Project Manager
8 13 (8.61%) Business Analyst
9 12 (7.95%) Solutions Architect
10 11 (7.28%) Test Analyst
11 9 (5.96%) Consultant
11 9 (5.96%) CRM Analyst
12 7 (4.64%) Support Engineer
13 6 (3.97%) Applications Architect
13 6 (3.97%) CRM Manager
14 5 (3.31%) .NET Developer
14 5 (3.31%) SAP Analyst
15 4 (2.65%) Technical Engineer
15 4 (2.65%) Technical Support
15 4 (2.65%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 20 (13.25%) .NET
2 14 (9.27%) HTML
3 11 (7.28%) CSS
4 9 (5.96%) REST
5 7 (4.64%) SOAP
6 6 (3.97%) .NET Framework
7 5 (3.31%) HTML5
7 5 (3.31%) jQuery
8 4 (2.65%) Web Services
9 3 (1.99%) ADO.NET
9 3 (1.99%) ASP.NET
9 3 (1.99%) ASP.NET MVC
9 3 (1.99%) Silverlight
10 2 (1.32%) AngularJS
10 2 (1.32%) ASP.NET MVC 4
10 2 (1.32%) ASP.NET Web API
10 2 (1.32%) JSON
10 2 (1.32%) Natural Language Processing
10 2 (1.32%) Oracle Fusion
10 2 (1.32%) React
Miscellaneous
1 19 (12.58%) Greenfield Project
2 18 (11.92%) Analytical Skills
3 7 (4.64%) Management Information System
4 6 (3.97%) Social Media
5 4 (2.65%) IVR
5 4 (2.65%) Mobile App
6 3 (1.99%) Self-Motivation
6 3 (1.99%) Video Conferencing
7 2 (1.32%) Computer Science
7 2 (1.32%) Driving Licence
7 2 (1.32%) User Experience
8 1 (0.66%) Distributed Denial-of-Service
8 1 (0.66%) Fintech
8 1 (0.66%) FMCG
8 1 (0.66%) Frameworx
8 1 (0.66%) Reference Data
8 1 (0.66%) Robotics
8 1 (0.66%) Smart Meter
8 1 (0.66%) Taxonomies
8 1 (0.66%) TM Forum
Operating Systems
1 5 (3.31%) Windows
2 2 (1.32%) Linux
2 2 (1.32%) Mac OS X
2 2 (1.32%) Unix
2 2 (1.32%) Windows 10
2 2 (1.32%) Windows Server
2 2 (1.32%) Windows Server 2012
3 1 (0.66%) Android
3 1 (0.66%) Apple iOS
3 1 (0.66%) Windows 7
3 1 (0.66%) Windows Server 2008
Processes & Methodologies
1 49 (32.45%) Agile Software Development
2 38 (25.17%) Business Intelligence
3 28 (18.54%) ERP
3 28 (18.54%) Migration
4 21 (13.91%) Programme Management
5 20 (13.25%) Digital Marketing
6 19 (12.58%) Problem-Solving
7 16 (10.60%) Project Management
7 16 (10.60%) TOGAF
7 16 (10.60%) Workflow
8 12 (7.95%) Stakeholder Management
9 11 (7.28%) Business Analysis
10 9 (5.96%) Asset Management
10 9 (5.96%) Enterprise Architecture
10 9 (5.96%) PRINCE2
11 8 (5.30%) Scrum
11 8 (5.30%) UML
12 7 (4.64%) Case Management
12 7 (4.64%) ITIL
13 6 (3.97%) Data Visualisation
Programming Languages
1 33 (21.85%) SQL
2 29 (19.21%) C#
3 27 (17.88%) JavaScript
4 15 (9.93%) PowerShell
5 11 (7.28%) T-SQL
6 4 (2.65%) Python
6 4 (2.65%) R
7 3 (1.99%) VB.NET
8 2 (1.32%) Ruby
9 1 (0.66%) Apex Code
9 1 (0.66%) PHP
9 1 (0.66%) SOQL
9 1 (0.66%) SOSL
9 1 (0.66%) VBA
Qualifications
1 14 (9.27%) Degree
2 8 (5.30%) Security Cleared
3 6 (3.97%) SC Cleared
4 5 (3.31%) MBA
4 5 (3.31%) PMP
5 4 (2.65%) ISEB
5 4 (2.65%) ISTQB
6 3 (1.99%) Microsoft Certification
7 1 (0.66%) BPSS Clearance
7 1 (0.66%) DBS Check
7 1 (0.66%) DV Cleared
7 1 (0.66%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (3.31%) Data Quality
2 4 (2.65%) QA
System Software
1 6 (3.97%) Active Directory
2 3 (1.99%) Docker
3 1 (0.66%) Hyper-V
Systems Management
1 2 (1.32%) Microsoft Intune
2 1 (0.66%) HP Quality Center
2 1 (0.66%) SCCM
Vendors
1 32 (21.19%) Microsoft
2 28 (18.54%) SAP
3 11 (7.28%) Oracle
4 7 (4.64%) Salesforce.com
5 3 (1.99%) Avaya
5 3 (1.99%) Cisco
5 3 (1.99%) Facebook
5 3 (1.99%) Genesys
5 3 (1.99%) IBM
5 3 (1.99%) Infragistics
5 3 (1.99%) Telerik
6 2 (1.32%) GENBAND
6 2 (1.32%) RapidMiner
6 2 (1.32%) Sage
6 2 (1.32%) Siebel
6 2 (1.32%) Sitecore
7 1 (0.66%) HP
7 1 (0.66%) Informatica
7 1 (0.66%) McAfee
7 1 (0.66%) VMware