Period
to 17 January 2019

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 17 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > South West
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 78 80 101
Rank change year-on-year +2 +21 -43
Contract jobs citing CRM 189 132 108
As % of all contract IT jobs advertised in the South West 2.97% 2.50% 2.02%
As % of the Processes & Methodologies category 3.46% 3.03% 2.43%
Number of daily rates quoted 119 88 65
South West median daily rate £450 £422 £450
Median daily rate % change year-on-year +6.62% -6.21% +3.15%
10th Percentile £310 £250 £288
90th Percentile £623 £550 £583
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +1.19%
Number of hourly rates quoted 2 4 0
South West median hourly rate £22.00 £26.00 -
Median hourly rate % change year-on-year -15.38% - -
England median hourly rate £22.00 £19.75 £28.50
% change year-on-year +11.39% -30.70% +42.50%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 5,462 4,352 4,436
As % of all contract IT jobs advertised in the South West 85.76% 82.56% 82.82%
Number of daily rates quoted 3,506 2,714 2,949
South West median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.67% -
10th Percentile £283 £255 £231
90th Percentile £588 £575 £550
England median daily rate £475 £450 £430
% change year-on-year +5.56% +4.65% +1.18%
Number of hourly rates quoted 210 177 294
South West median hourly rate £40.00 £31.00 £35.00
Median hourly rate % change year-on-year +29.03% -11.43% -8.50%
10th Percentile £13.00 £11.22 £12.15
90th Percentile £50.00 £48.75 £47.50
England median hourly rate £23.50 £23.38 £23.72
% change year-on-year +0.53% -1.43% +5.40%

CRM
Job Vacancy Trend in the South West

Job postings citing CRM as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for CRM in the South West

CRM
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the South West.

Contractor daily rate trend for CRM in the South West

CRM
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing CRM in the South West over the 6 months to 17 January 2019.

Contractor daily rate histogram for CRM in the South West

CRM
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the South West.

Contractor hourly rate trend for CRM in the South West

CRM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South West region over the 6 months to 17 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +30 75 £475 +11.76% 39
Wiltshire -41 48 £500 +17.65% 7
Somerset +17 24 £386 -3.44% 7
Gloucestershire -7 17 £525 +40.00% 10
Devon -6 4 £509 +53.58% 8
Dorset -1 2 £425 +41.67% 13
Cornwall -5 1 - - 4
CRM
England

For the 6 months to 17 January 2019, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for CRM.

1 85 (44.97%) Dynamics CRM
2 66 (34.92%) Finance
3 62 (32.80%) Microsoft
4 56 (29.63%) SAP
4 56 (29.63%) Agile Software Development
5 47 (24.87%) SQL
6 37 (19.58%) C#
6 37 (19.58%) Business Intelligence
7 36 (19.05%) SQL Server
7 36 (19.05%) Dynamics 365
8 34 (17.99%) JavaScript
8 34 (17.99%) .NET
9 29 (15.34%) Microsoft Azure
10 28 (14.81%) Marketing
10 28 (14.81%) Manufacturing
11 27 (14.29%) Git (software)
12 25 (13.23%) Telecoms
12 25 (13.23%) Greenfield Project
13 24 (12.70%) Team Foundation Server
14 23 (12.17%) Digital Marketing
14 23 (12.17%) Programme Management
14 23 (12.17%) Electronics
14 23 (12.17%) ERP
15 22 (11.64%) Stakeholder Management
16 21 (11.11%) Retail
16 21 (11.11%) PowerShell
17 20 (10.58%) Problem-Solving
17 20 (10.58%) Functional Testing
18 19 (10.05%) Migration
18 19 (10.05%) Project Management

CRM
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (3.70%) SharePoint
2 3 (1.59%) Mule
2 3 (1.59%) Mule ESB
3 1 (0.53%) BizTalk Server
3 1 (0.53%) CMS
3 1 (0.53%) Confluence
3 1 (0.53%) IIS
3 1 (0.53%) Joomla!
3 1 (0.53%) NServiceBus
3 1 (0.53%) Skype for Business
3 1 (0.53%) WordPress
Applications
1 6 (3.17%) Microsoft Office
2 2 (1.06%) Microsoft Project
2 2 (1.06%) MS Visio
3 1 (0.53%) Adobe After Effects
3 1 (0.53%) Adobe Illustrator
3 1 (0.53%) InDesign
3 1 (0.53%) Photoshop
Business Applications
1 85 (44.97%) Dynamics CRM
2 16 (8.47%) SAP CRM
3 10 (5.29%) Salesforce.com CRM
4 7 (3.70%) SAP Hybris
5 4 (2.12%) Dynamics AX
6 2 (1.06%) Dynamics NAV
6 2 (1.06%) Oracle EBS
6 2 (1.06%) Sage 200
6 2 (1.06%) Sage CRM
7 1 (0.53%) IBM Operational Decision Manager
7 1 (0.53%) Oracle CRM
7 1 (0.53%) SAP CRM for Utilities
7 1 (0.53%) SAP FI
7 1 (0.53%) SAP IS-U
7 1 (0.53%) SAP MM
7 1 (0.53%) SAP SD
7 1 (0.53%) Unit4 Business World
Cloud Services
1 36 (19.05%) Dynamics 365
2 29 (15.34%) Microsoft Azure
3 14 (7.41%) Office 365
4 9 (4.76%) Amazon AWS
4 9 (4.76%) Azure Functions
4 9 (4.76%) Serverless
5 2 (1.06%) Azure Active Directory
5 2 (1.06%) Oracle CX
5 2 (1.06%) SaaS
6 1 (0.53%) Salesforce Service Cloud
Communications & Networking
1 2 (1.06%) Firewall
2 1 (0.53%) Broadband
2 1 (0.53%) Internet
2 1 (0.53%) Intrusion Detection
2 1 (0.53%) Network Security
2 1 (0.53%) Radio Access Network
2 1 (0.53%) Skype
2 1 (0.53%) VPN
2 1 (0.53%) Wireless
Database & Business Intelligence
1 36 (19.05%) SQL Server
2 8 (4.23%) Data Warehouse
3 3 (1.59%) EDRMS
3 3 (1.59%) MySQL
3 3 (1.59%) Power BI
4 2 (1.06%) MariaDB
5 1 (0.53%) Amazon Redshift
5 1 (0.53%) Azure SQL Database
5 1 (0.53%) Big Data
5 1 (0.53%) Enterprise Data Warehouse
5 1 (0.53%) Relational Database
5 1 (0.53%) SAP BW
5 1 (0.53%) SQL Server Reporting Services
Development Applications
1 27 (14.29%) Git (software)
2 24 (12.70%) Team Foundation Server
3 6 (3.17%) Visual Studio
4 5 (2.65%) JIRA
4 5 (2.65%) Visual Studio Team System
5 3 (1.59%) Gradle
6 2 (1.06%) Eclipse
6 2 (1.06%) Jenkins
6 2 (1.06%) PhpStorm
6 2 (1.06%) Subversion
7 1 (0.53%) Dreamweaver
7 1 (0.53%) ERwin
7 1 (0.53%) SoapUI
7 1 (0.53%) TestRail
General
1 66 (34.92%) Finance
2 28 (14.81%) Manufacturing
2 28 (14.81%) Marketing
3 25 (13.23%) Telecoms
4 23 (12.17%) Electronics
5 21 (11.11%) Retail
6 17 (8.99%) Billing
7 6 (3.17%) Banking
7 6 (3.17%) Retail Banking
8 5 (2.65%) Back Office
9 4 (2.12%) Advertising
10 3 (1.59%) Law
11 1 (0.53%) Front Office
11 1 (0.53%) Legal
Job Titles
1 53 (28.04%) Analyst
2 49 (25.93%) Developer
3 35 (18.52%) Architect
4 30 (15.87%) Microsoft Developer
5 29 (15.34%) CRM Developer
6 28 (14.81%) Dynamics CRM Developer
7 27 (14.29%) Test Analyst
8 19 (10.05%) CRM Analyst
9 18 (9.52%) Business Analyst
10 17 (8.99%) CRM Architect
11 16 (8.47%) Project Manager
11 16 (8.47%) SAP Analyst
12 15 (7.94%) Solutions Architect
13 14 (7.41%) SAP Test Analyst
14 13 (6.88%) Consultant
15 11 (5.82%) CRM Solutions Architect
16 10 (5.29%) SAP Functional Analyst
17 9 (4.76%) CRM Manager
18 8 (4.23%) Digital Architect
19 7 (3.70%) Digital Solutions Architect
Libraries, Frameworks & Software Standards
1 34 (17.99%) .NET
2 12 (6.35%) CSS
2 12 (6.35%) HTML
3 10 (5.29%) .NET Core
4 6 (3.17%) HTML5
5 5 (2.65%) jQuery
5 5 (2.65%) RESTful
6 4 (2.12%) ASP.NET Web API
6 4 (2.12%) REST
6 4 (2.12%) SOAP
7 3 (1.59%) Hibernate
7 3 (1.59%) Node.js
7 3 (1.59%) React
7 3 (1.59%) Spring
8 2 (1.06%) AngularJS
8 2 (1.06%) Natural Language Processing
8 2 (1.06%) Twitter Bootstrap
8 2 (1.06%) WCF
8 2 (1.06%) Web Services
8 2 (1.06%) XML
Miscellaneous
1 25 (13.23%) Greenfield Project
2 18 (9.52%) Analytical Skills
3 9 (4.76%) Management Information System
4 5 (2.65%) IVR
5 4 (2.12%) Social Media
6 2 (1.06%) Reference Data
6 2 (1.06%) Robotics
6 2 (1.06%) Taxonomies
6 2 (1.06%) User Experience
7 1 (0.53%) CMDB
7 1 (0.53%) Distributed Denial-of-Service
7 1 (0.53%) Driving Licence
7 1 (0.53%) e-Learning
7 1 (0.53%) IBM Mainframe
7 1 (0.53%) Mainframe
7 1 (0.53%) Photography
7 1 (0.53%) Smart Meter
Operating Systems
1 4 (2.12%) Linux
2 3 (1.59%) Windows
3 2 (1.06%) Mac OS X
3 2 (1.06%) Unix
3 2 (1.06%) Windows Server
4 1 (0.53%) Android
4 1 (0.53%) Apple iOS
4 1 (0.53%) Windows 10
4 1 (0.53%) Windows Server 2012
Processes & Methodologies
1 56 (29.63%) Agile Software Development
2 37 (19.58%) Business Intelligence
3 23 (12.17%) Digital Marketing
3 23 (12.17%) ERP
3 23 (12.17%) Programme Management
4 22 (11.64%) Stakeholder Management
5 20 (10.58%) Functional Testing
5 20 (10.58%) Problem-Solving
6 19 (10.05%) Migration
6 19 (10.05%) Project Management
7 16 (8.47%) Continuous Improvement
7 16 (8.47%) Scrum
8 14 (7.41%) ITIL
9 12 (6.35%) Defect Tracking
10 11 (5.82%) SDLC
11 10 (5.29%) Business Analysis
11 10 (5.29%) Test Automation
11 10 (5.29%) TOGAF
11 10 (5.29%) Workflow
12 8 (4.23%) Unit Testing
Programming Languages
1 47 (24.87%) SQL
2 37 (19.58%) C#
3 34 (17.99%) JavaScript
4 21 (11.11%) PowerShell
5 9 (4.76%) T-SQL
6 3 (1.59%) Java
6 3 (1.59%) PHP
7 2 (1.06%) Python
7 2 (1.06%) Ruby
8 1 (0.53%) Apex Code
8 1 (0.53%) C
8 1 (0.53%) C++
8 1 (0.53%) R
8 1 (0.53%) SOQL
8 1 (0.53%) SOSL
8 1 (0.53%) VB.NET
8 1 (0.53%) VBA
8 1 (0.53%) XPath
Qualifications
1 13 (6.88%) ISEB
2 12 (6.35%) ISTQB
3 6 (3.17%) Degree
4 4 (2.12%) MBA
5 3 (1.59%) Security Cleared
6 2 (1.06%) DV Cleared
6 2 (1.06%) PMP
6 2 (1.06%) SC Cleared
7 1 (0.53%) APMP
7 1 (0.53%) BPSS Clearance
7 1 (0.53%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (3.17%) QA
2 4 (2.12%) Data Quality
3 1 (0.53%) GDPR
3 1 (0.53%) SLA
System Software
1 6 (3.17%) Active Directory
2 2 (1.06%) Docker
3 1 (0.53%) Hyper-V
Systems Management
1 4 (2.12%) Terraform
2 3 (1.59%) Ansible
3 1 (0.53%) Kubernetes
3 1 (0.53%) Microsoft Intune
3 1 (0.53%) SCCM
Vendors
1 62 (32.80%) Microsoft
2 56 (29.63%) SAP
3 19 (10.05%) Salesforce.com
4 11 (5.82%) Oracle
5 9 (4.76%) hybris
6 3 (1.59%) Avaya
6 3 (1.59%) Cisco
6 3 (1.59%) Genesys
7 2 (1.06%) GENBAND
7 2 (1.06%) IBM
7 2 (1.06%) Sage
8 1 (0.53%) Adobe
8 1 (0.53%) HP
8 1 (0.53%) Informatica
8 1 (0.53%) McAfee
8 1 (0.53%) MuleSoft
8 1 (0.53%) Sitecore
8 1 (0.53%) VMware