Period
to 17 January 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > South West
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 79 101 57
Rank change year-on-year +22 -44 +51
Contract jobs citing CRM 132 108 209
As % of all contract IT jobs advertised in the South West 2.50% 2.02% 3.39%
As % of the Processes & Methodologies category 3.11% 2.49% 4.19%
Number of daily rates quoted 88 65 174
South West median daily rate £422 £450 £436
Median daily rate % change year-on-year -6.21% +3.15% +9.06%
10th Percentile £250 £288 £313
90th Percentile £550 £583 £546
England median daily rate £438 £425 £420
% change year-on-year +2.94% +1.19% -1.18%
Number of hourly rates quoted 4 0 4
South West median hourly rate £26.00 - £11.50
10th Percentile £14.48 - £10.08
90th Percentile £26.50 - £19.88
England median hourly rate £19.75 £28.50 £20.00
% change year-on-year -30.70% +42.50% +0.23%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4,241 4,337 4,984
As % of all contract IT jobs advertised in the South West 80.46% 80.97% 80.87%
Number of daily rates quoted 2,639 2,900 3,437
South West median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - -1.32%
10th Percentile £263 £237 £255
90th Percentile £575 £550 £525
England median daily rate £450 £433 £425
% change year-on-year +4.05% +1.76% +6.25%
Number of hourly rates quoted 171 284 248
South West median hourly rate £31.00 £36.75 £39.00
Median hourly rate % change year-on-year -15.65% -5.77% +36.84%
10th Percentile £11.75 £12.50 £13.46
90th Percentile £48.00 £47.50 £49.43
England median hourly rate £24.00 £25.00 £23.00
% change year-on-year -4.00% +8.70% +15.00%

CRM
Job Vacancy Trend in the South West

Job postings citing CRM as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for CRM in the South West

CRM
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the South West.

Contractor daily rate trend for CRM in the South West

CRM
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing CRM in the South West over the 6 months to 17 January 2018.

Contractor daily rate histogram for CRM in the South West

CRM
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the South West.

Contractor hourly rate trend for CRM in the South West

CRM
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing CRM in the South West over the 6 months to 17 January 2018.

Contractor hourly rate histogram for CRM in the South West

CRM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South West region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +43 60 £425 -5.56% 6
Bristol -26 27 £425 -5.03% 25
Gloucestershire +12 11 £375 +1.69% 14
Dorset -2 10 £300 -25.00% 10
Devon +6 7 £331 -32.05% 3
Somerset +2 7 £400 -15.34% 9
Cornwall - 1 - - 5
CRM
England

For the 6 months to 17 January 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for CRM.

1 38 (28.79%) Microsoft
2 36 (27.27%) Dynamics CRM
3 25 (18.94%) SQL
3 25 (18.94%) Finance
4 24 (18.18%) SAP
5 20 (15.15%) Business Intelligence
5 20 (15.15%) Agile Software Development
6 19 (14.39%) Billing
6 19 (14.39%) Oracle
7 18 (13.64%) PRINCE2
7 18 (13.64%) Project Management
7 18 (13.64%) Salesforce.com
8 17 (12.88%) Workflow
9 16 (12.12%) C#
10 15 (11.36%) Retail
11 14 (10.61%) Marketing
11 14 (10.61%) Stakeholder Management
12 13 (9.85%) Microsoft Office
13 12 (9.09%) ITIL
13 12 (9.09%) Microsoft Excel
13 12 (9.09%) Migration
13 12 (9.09%) Oracle EBS
13 12 (9.09%) QA
13 12 (9.09%) Oracle BI EE
13 12 (9.09%) Continuous Improvement
13 12 (9.09%) Analytical Skills
14 11 (8.33%) Programme Management
14 11 (8.33%) ERP
15 10 (7.58%) Data Modelling
15 10 (7.58%) Telecoms

CRM
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (4.55%) MS Exchange
2 4 (3.03%) Oracle Workflow
3 3 (2.27%) Exchange Server 2007
4 2 (1.52%) CMS
4 2 (1.52%) Confluence
4 2 (1.52%) Exchange Server 2010
4 2 (1.52%) Oracle SOA Suite
4 2 (1.52%) SharePoint
5 1 (0.76%) IIS
Applications
1 13 (9.85%) Microsoft Office
2 12 (9.09%) Microsoft Excel
3 8 (6.06%) Microsoft PowerPoint
4 6 (4.55%) Microsoft Project
5 5 (3.79%) MS Visio
Business Applications
1 36 (27.27%) Dynamics CRM
2 12 (9.09%) Oracle EBS
3 10 (7.58%) SAP IS-U
4 8 (6.06%) Oracle EBS R12
5 7 (5.30%) Oracle Payables
6 4 (3.03%) Oracle Assets
6 4 (3.03%) Oracle Cash Management
6 4 (3.03%) Oracle Internet Expenses
6 4 (3.03%) Oracle iProcurement
6 4 (3.03%) Oracle Receivables
6 4 (3.03%) SAP CRM
6 4 (3.03%) SAP CRM for Utilities
7 3 (2.27%) Salesforce.com CRM
8 2 (1.52%) Lawson
8 2 (1.52%) Oracle BPM
8 2 (1.52%) Oracle ERP
8 2 (1.52%) SAP Business One
9 1 (0.76%) Dynamics AX
9 1 (0.76%) SAP Business ByDesign
Cloud Services
1 9 (6.82%) Dynamics 365
2 8 (6.06%) Office 365
3 5 (3.79%) FinancialForce
4 3 (2.27%) Microsoft Azure
4 3 (2.27%) SaaS
5 2 (1.52%) Amazon AWS
5 2 (1.52%) Google Cloud Platform
6 1 (0.76%) Sage Pay
Communications & Networking
1 2 (1.52%) Firewall
1 2 (1.52%) VoIP
2 1 (0.76%) CTI
2 1 (0.76%) DNS
2 1 (0.76%) Kerberos
2 1 (0.76%) SMS
2 1 (0.76%) SSL
Database & Business Intelligence
1 12 (9.09%) Oracle BI EE
2 8 (6.06%) SQL Server
3 5 (3.79%) Data Warehouse
4 4 (3.03%) MySQL
4 4 (3.03%) Oracle BI Publisher
4 4 (3.03%) Oracle Reports
5 3 (2.27%) SQL Server 2008
6 2 (1.52%) RDBMS
6 2 (1.52%) Relational Database
6 2 (1.52%) SQL Server Integration Services
6 2 (1.52%) SQL Server Reporting Services
7 1 (0.76%) BusinessObjects
7 1 (0.76%) Enterprise Data Warehouse
7 1 (0.76%) Power BI
7 1 (0.76%) SQL Server 2012
7 1 (0.76%) SQL Server 2014
7 1 (0.76%) SQL Server 2016
Development Applications
1 5 (3.79%) JIRA
2 4 (3.03%) Oracle Forms
3 3 (2.27%) Visual Studio
4 2 (1.52%) Team Foundation Server
5 1 (0.76%) ERwin
5 1 (0.76%) JIRA Agile
5 1 (0.76%) SpecFlow
5 1 (0.76%) TeamCity
5 1 (0.76%) VersionOne
General
1 25 (18.94%) Finance
2 19 (14.39%) Billing
3 15 (11.36%) Retail
4 14 (10.61%) Marketing
5 10 (7.58%) Telecoms
6 8 (6.06%) Manufacturing
7 6 (4.55%) Electronics
8 4 (3.03%) Advertising
8 4 (3.03%) General Ledger
9 3 (2.27%) Law
10 1 (0.76%) Automotive
Job Titles
1 49 (37.12%) Analyst
2 22 (16.67%) Business Analyst
2 22 (16.67%) Developer
3 13 (9.85%) Consultant
4 12 (9.09%) Architect
4 12 (9.09%) Support Analyst
5 10 (7.58%) CRM Developer
5 10 (7.58%) Functional Analyst
5 10 (7.58%) Oracle Analyst
5 10 (7.58%) Project Manager
6 9 (6.82%) Administrator
7 8 (6.06%) CRM Analyst
8 7 (5.30%) Dynamics CRM Developer
8 7 (5.30%) Salesforce Analyst
9 6 (4.55%) CRM Business Analyst
9 6 (4.55%) Salesforce Administrator
9 6 (4.55%) SAP Consultant
10 5 (3.79%) ERP Analyst
10 5 (3.79%) ERP Support
10 5 (3.79%) Oracle HRMS Analyst
Libraries, Frameworks & Software Standards
1 9 (6.82%) .NET
2 6 (4.55%) CSS
2 6 (4.55%) HTML
2 6 (4.55%) Visualforce
2 6 (4.55%) Web Services
2 6 (4.55%) XML
3 5 (3.79%) ASP.NET
3 5 (3.79%) WSDL
4 3 (2.27%) ASP.NET Web API
4 3 (2.27%) CSS3
4 3 (2.27%) HTML5
4 3 (2.27%) jQuery
5 2 (1.52%) Middleware
5 2 (1.52%) WPF
5 2 (1.52%) XHTML
6 1 (0.76%) .NET Framework
6 1 (0.76%) AngularJS
6 1 (0.76%) COM
6 1 (0.76%) Entity Framework
6 1 (0.76%) Silverlight
Miscellaneous
1 12 (9.09%) Analytical Skills
2 9 (6.82%) Greenfield Project
3 4 (3.03%) Management Information System
4 3 (2.27%) Data Structures
5 2 (1.52%) Fintech
5 2 (1.52%) RIA
5 2 (1.52%) Social Media
5 2 (1.52%) User Experience
5 2 (1.52%) Video Conferencing
6 1 (0.76%) CMDB
6 1 (0.76%) Computer Science
6 1 (0.76%) Driving Licence
6 1 (0.76%) Enterprise Software
6 1 (0.76%) Hybrid Cloud
6 1 (0.76%) iPad
6 1 (0.76%) N-Tier
6 1 (0.76%) PMI
6 1 (0.76%) Replication
6 1 (0.76%) Robotics
Operating Systems
1 7 (5.30%) Windows
2 6 (4.55%) Windows Server
2 6 (4.55%) Windows Server 2008
3 4 (3.03%) Windows Server 2012
4 3 (2.27%) Windows 7
5 1 (0.76%) Windows 10
Processes & Methodologies
1 20 (15.15%) Agile Software Development
1 20 (15.15%) Business Intelligence
2 18 (13.64%) PRINCE2
2 18 (13.64%) Project Management
3 17 (12.88%) Workflow
4 14 (10.61%) Stakeholder Management
5 12 (9.09%) Continuous Improvement
5 12 (9.09%) ITIL
5 12 (9.09%) Migration
6 11 (8.33%) ERP
6 11 (8.33%) Programme Management
7 10 (7.58%) Data Migration
7 10 (7.58%) Data Modelling
7 10 (7.58%) People Management
7 10 (7.58%) Performance Management
8 9 (6.82%) Business Analysis
8 9 (6.82%) Configuration Management
8 9 (6.82%) SDLC
9 8 (6.06%) Data Security
10 7 (5.30%) Scrum
Programming Languages
1 25 (18.94%) SQL
2 16 (12.12%) C#
3 8 (6.06%) T-SQL
4 6 (4.55%) Apex Code
4 6 (4.55%) SOQL
5 5 (3.79%) JavaScript
5 5 (3.79%) SOSL
6 4 (3.03%) PL/SQL
6 4 (3.03%) VB
7 2 (1.52%) C++
7 2 (1.52%) Java
7 2 (1.52%) PHP
7 2 (1.52%) Python
7 2 (1.52%) Ruby
8 1 (0.76%) C
Qualifications
1 9 (6.82%) Security Cleared
2 8 (6.06%) SC Cleared
3 5 (3.79%) Degree
4 3 (2.27%) PMI Certification
4 3 (2.27%) PRINCE2 Certification
5 2 (1.52%) BPSS Clearance
5 2 (1.52%) PMP
6 1 (0.76%) Computer Science Degree
6 1 (0.76%) MCDBA
6 1 (0.76%) MCSA
6 1 (0.76%) MCSE
6 1 (0.76%) Microsoft Certification
Quality Assurance & Compliance
1 12 (9.09%) QA
2 9 (6.82%) ISO 9001
3 3 (2.27%) Data Quality
3 3 (2.27%) PMO
4 1 (0.76%) GDPR
4 1 (0.76%) Sarbanes-Oxley
System Software
1 6 (4.55%) Active Directory
2 1 (0.76%) Virtual Servers
Systems Management
1 4 (3.03%) Cisco IPCC
2 1 (0.76%) SCCM
Vendors
1 38 (28.79%) Microsoft
2 24 (18.18%) SAP
3 19 (14.39%) Oracle
4 18 (13.64%) Salesforce.com
5 5 (3.79%) Salesforce Marketing Cloud
6 2 (1.52%) Apple
6 2 (1.52%) Cisco
6 2 (1.52%) Google
6 2 (1.52%) IBM
6 2 (1.52%) Infor
6 2 (1.52%) Talend
6 2 (1.52%) Workday
7 1 (0.76%) CA Agile Central
7 1 (0.76%) Capita
7 1 (0.76%) CyberSource
7 1 (0.76%) JD Edwards
7 1 (0.76%) Jitterbit
7 1 (0.76%) OpenLink
7 1 (0.76%) Sage