Customer Service Contracts in Wolverhampton

Customer Service
West Midlands > Wolverhampton

The table below provides summary statistics for contract job vacancies advertised in Wolverhampton requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 4 - 7
Rank change year-on-year - - -1
Contract jobs citing Customer Service 1 0 1
As % of all contract jobs advertised in Wolverhampton 10.00% - 4.00%
As % of the Processes & Methodologies category 11.11% - 4.55%
Number of daily rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £103
Median daily rate (50th Percentile) - - £106
75th Percentile - - £108
90th Percentile - - -
West Midlands median daily rate £231 £338 £325
% change year-on-year -31.70% +3.85% +31.98%

All Process and Methodology Skills
Wolverhampton

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Wolverhampton.

Contract vacancies with a requirement for process or methodology skills 9 4 22
As % of all contract IT jobs advertised in Wolverhampton 90.00% 80.00% 88.00%
Number of daily rates quoted 4 3 21
10th Percentile £343 £349 £125
25th Percentile £354 £391 £200
Median daily rate (50th Percentile) £443 £475 £227
Median % change year-on-year -6.84% +109.25% -56.24%
75th Percentile £634 £513 £450
90th Percentile £809 £528 £625
West Midlands median daily rate £500 £500 £512
% change year-on-year - -2.34% +5.03%
Number of hourly rates quoted 0 1 0
Median hourly rate - £30.37 -
West Midlands median hourly rate £18.00 £22.50 £17.72
% change year-on-year -20.00% +26.98% +4.24%

Customer Service
Job Vacancy Trend in Wolverhampton

Job postings citing Customer Service as a proportion of all IT jobs advertised in Wolverhampton.

Job vacancy trend for Customer Service in Wolverhampton

Customer Service
Contractor Daily Rate Trend in Wolverhampton

3-month moving average daily rate quoted in jobs citing Customer Service in Wolverhampton.

Daily rate trend for Customer Service in Wolverhampton

Customer Service
Contractor Hourly Rate Trend in Wolverhampton

3-month moving average hourly rates quoted in jobs citing Customer Service in Wolverhampton.

Hourly rate trend for Customer Service in Wolverhampton

Customer Service
Co-occurring Skills and Capabilities in Wolverhampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Inclusion and Diversity
Job Titles
1 1 (100.00%) Support Engineer
Miscellaneous
1 1 (100.00%) Onboarding
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) User Experience
System Software
1 1 (100.00%) Active Directory