Customer Service Contract Job Trends in Wolverhampton

Customer Service
West Midlands > Wolverhampton

The table below provides summary statistics and contractor rates for jobs advertised in Wolverhampton requiring Customer Service skills. It covers vacancies from the 6 months leading up to 7 September 2025, with comparisons to the same periods in the previous two years.

6 months to
7 Sep 2025
Same period 2024 Same period 2023
Rank 6 6 -
Rank change year-on-year 0 - -
Contract jobs citing Customer Service 1 1 0
As % of all contract jobs advertised in Wolverhampton 11.11% 5.56% -
As % of the Processes & Methodologies category 11.11% 8.33% -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £169 - -
Median daily rate (50th Percentile) £188 - -
75th Percentile £206 - -
90th Percentile - - -
West Midlands median daily rate £235 £200 £254
% change year-on-year +17.50% -21.14% +1.44%

All Process and Methodology Skills
Wolverhampton

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Wolverhampton.

Contract vacancies with a requirement for process or methodology skills 9 12 11
As % of all contract IT jobs advertised in Wolverhampton 100.00% 66.67% 64.71%
Number of daily rates quoted 8 6 9
10th Percentile £159 £91 £150
25th Percentile £234 £147 £206
Median daily rate (50th Percentile) £269 £331 £363
Median % change year-on-year -18.87% -8.62% -12.12%
75th Percentile £350 £463 £475
90th Percentile £545 £518 £515
West Midlands median daily rate £500 £513 £500
% change year-on-year -2.44% +2.50% -
Number of hourly rates quoted 1 0 0
Median hourly rate £25.15 - -
West Midlands median hourly rate £24.34 £21.59 £27.50
% change year-on-year +12.74% -21.49% +61.76%

Customer Service
Job Vacancy Trend in Wolverhampton

Job postings citing Customer Service as a proportion of all IT jobs advertised in Wolverhampton.

Job vacancy trend for Customer Service in Wolverhampton

Customer Service
Daily Rate Trend in Wolverhampton

Contractor daily rate distribution trend for jobs in Wolverhampton citing Customer Service.

Contractor daily rate distribution trend for jobs in Wolverhampton citing Customer Service

Customer Service
Hourly Rate Trend in Wolverhampton

Contractor hourly rate distribution trend for jobs in Wolverhampton citing Customer Service.

Contractor hourly rate distribution trend for jobs in Wolverhampton citing Customer Service

Customer Service
Co-occurring Skills and Capabilities in Wolverhampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) IT Engineer
1 1 (100.00%) IT Support
1 1 (100.00%) IT Support Engineer
1 1 (100.00%) Service Desk Engineer
1 1 (100.00%) Service Desk Support
1 1 (100.00%) Support Engineer
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows 7
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Time Management
Qualifications
1 1 (100.00%) A+ Certification
Vendors
1 1 (100.00%) Bomgar
1 1 (100.00%) Dell