2nd Line Support Technician Contracts with Hybrid/Remote/WFH Options

Second Line Support Technician
UK > Work from Home

As of 3 May 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Second Line Support Technician daily rate in Work from Home.

6 months to
3 May 2025
Same period 2024 Same period 2023
Rank 300 - 468
Rank change year-on-year - - +154
Contract jobs requiring a 2nd Line Support Technician 1 0 3
As % of all contract jobs with a WFH option 0.010% - 0.012%
As % of the Job Titles category 0.011% - 0.012%
Number of daily rates quoted 0 0 3
10th Percentile - - £165
25th Percentile - - £171
Median daily rate (50th Percentile) - - £188
Median % change year-on-year - - -25.00%
75th Percentile - - £204
90th Percentile - - £211
UK median daily rate - £188 £185
% change year-on-year - +1.35% -25.25%

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 9,280 14,264 24,476
% of contract IT jobs with a recognized job title 93.76% 93.50% 95.36%
Number of daily rates quoted 6,354 9,548 17,287
10th Percentile £338 £325 £356
25th Percentile £413 £425 £443
Median daily rate (50th Percentile) £525 £525 £538
Median % change year-on-year - -2.33% +2.38%
75th Percentile £638 £638 £650
90th Percentile £774 £750 £750
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 226 576 563
10th Percentile £14.00 £14.34 £18.50
25th Percentile £18.13 £23.32 £25.98
Median hourly rate £35.13 £43.00 £55.00
Median % change year-on-year -18.31% -21.82% +57.14%
75th Percentile £66.00 £63.00 £68.75
90th Percentile £75.00 £75.25 £80.25
UK median hourly rate £28.88 £36.42 £45.00
% change year-on-year -20.71% -19.07% +94.45%

2nd Line Support Technician
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured 2nd Line Support Technician in the job title as a proportion of all IT jobs advertised.

2nd Line Support Technician trend for jobs with Hybrid/Remote/WFH options

2nd Line Support Technician
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with remote working options citing 2nd Line Support Technician.

2nd Line Support Technician daily rate for jobs with a WFH option

2nd Line Support Technician
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with remote working options citing 2nd Line Support Technician.

2nd Line Support Technician hourly rate for jobs with a WFH option

2nd Line Support Technician Skill Set
Top 5 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 3 May 2025, 2nd Line Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring 2nd Line Support Technician in the job title.

1 1 (100.00%) Service Management
1 1 (100.00%) Law
1 1 (100.00%) Problem Management
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service

2nd Line Support Technician Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Law
Processes & Methodologies
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
1 1 (100.00%) Problem Management
1 1 (100.00%) Service Management