Hybrid/Remote ITIL Service Manager Contract Job Trends

ITIL Service Manager
UK > Work from Home

The median ITIL Service Manager daily rate for remote/hybrid work is £594, according to job vacancies posted in the 6 months leading up to 14 October 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
14 Oct 2025
Same period 2024 Same period 2023
Rank 303 326 399
Rank change year-on-year +23 +73 +173
Contract jobs requiring an ITIL Service Manager 1 8 9
As % of all contract jobs with remote/hybrid work options 0.010% 0.065% 0.047%
As % of the Job Titles category 0.011% 0.069% 0.050%
Number of daily rates quoted 1 7 6
10th Percentile - £433 £300
25th Percentile £572 £460 £356
Median daily rate (50th Percentile) £594 £590 £550
Median % change year-on-year +0.59% +7.27% -
75th Percentile £615 - £736
90th Percentile - £634 £790
UK median daily rate £514 £590 £506
% change year-on-year -12.92% +16.61% -0.79%

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with remote/hybrid work options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 9,056 11,562 18,062
% of contract IT jobs with a recognized job title 93.67% 93.48% 94.69%
Number of daily rates quoted 5,922 7,291 12,745
10th Percentile £325 £325 £325
25th Percentile £413 £413 £425
Median daily rate (50th Percentile) £515 £525 £525
Median % change year-on-year -1.90% - -4.55%
75th Percentile £625 £631 £650
90th Percentile £738 £750 £745
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 290 248 409
10th Percentile £14.00 £20.68 £17.00
25th Percentile £21.02 £30.69 £25.71
Median hourly rate £37.75 £45.00 £52.50
Median % change year-on-year -16.11% -14.29% +9.95%
75th Percentile £65.00 £67.50 £70.00
90th Percentile £68.00 £72.88 £85.00
UK median hourly rate £25.15 £41.27 £45.00
% change year-on-year -39.05% -8.30% +69.81%

ITIL Service Manager
Job Vacancy Trend for Remote/Hybrid Roles

Historical trend showing the proportion of contract IT job postings featuring 'ITIL Service Manager' in the job title and offering remote or hybrid work options relative to all contract IT jobs advertised.

ITIL Service Manager job vacancy trend for remote/hybrid roles

ITIL Service Manager
Daily Rate Trend for Remote/Hybrid Jobs

Contractor daily rate distribution trend for remote/hybrid ITIL Service Manager job vacancies.

Contractor daily rate distribution trend for remote/hybrid ITIL Service Manager job vacancies

ITIL Service Manager Skill Set
Top 8 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs

For the 6 months to 14 October 2025, ITIL Service Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract jobs with hybrid/remote work options featuring ITIL Service Manager in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) ITSM
1 1 (100.00%) Problem Management
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Virtual Team
1 1 (100.00%) Collaborative Culture

ITIL Service Manager Skill Set
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Miscellaneous
1 1 (100.00%) Virtual Team
Processes & Methodologies
1 1 (100.00%) Collaborative Culture
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Problem Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management