ITIL Service Manager Jobs with Hybrid/Remote/WFH Options

ITIL Service Manager
UK > Work from Home

The median ITIL Service Manager salary for remote or hybrid work is £47,500 per year, according to job vacancies posted during the 6 months leading to 7 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
7 May 2025
Same period 2024 Same period 2023
Rank 428 570 647
Rank change year-on-year +142 +77 +141
Permanent jobs requiring an ITIL Service Manager 4 13 15
As % of all permanent jobs with a WFH option 0.024% 0.038% 0.035%
As % of the Job Titles category 0.027% 0.040% 0.037%
Number of salaries quoted 1 13 15
10th Percentile - - £56,450
25th Percentile £46,250 £50,000 £65,000
Median annual salary (50th Percentile) £47,500 £57,000 £70,000
Median % change year-on-year -16.67% -18.57% +7.69%
75th Percentile £48,750 £57,500 £91,250
90th Percentile - £80,000 £105,500
UK median annual salary £70,000 £57,000 £70,000
% change year-on-year +22.81% -18.57% +7.69%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 14,908 32,504 40,687
% of permanent jobs with a recognized job title 90.86% 96.00% 96.01%
Number of salaries quoted 9,956 24,955 28,926
10th Percentile £30,000 £33,005 £36,679
25th Percentile £43,500 £42,500 £47,447
Median annual salary (50th Percentile) £60,000 £56,000 £62,500
Median % change year-on-year +7.14% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £93,250 £100,000
UK median annual salary £57,500 £52,550 £60,000
% change year-on-year +9.42% -12.42% -

ITIL Service Manager
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured ITIL Service Manager in the job title as a proportion of all IT jobs advertised.

ITIL Service Manager trend for jobs with Hybrid/Remote/WFH options

ITIL Service Manager
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing ITIL Service Manager.

ITIL Service Manager salary trend for jobs with a WFH option

ITIL Service Manager Skill Set
Top 27 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 7 May 2025, ITIL Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring ITIL Service Manager in the job title.

1 4 (100.00%) ITIL
1 4 (100.00%) ITSM
2 3 (75.00%) Management Information System
2 3 (75.00%) Service Management
2 3 (75.00%) Foreign Exchange (FX)
2 3 (75.00%) Data Modelling
2 3 (75.00%) ServiceNow
2 3 (75.00%) CMDB
3 1 (25.00%) Collaborative Culture
3 1 (25.00%) Azure
3 1 (25.00%) AWS
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) Root Cause Analysis
3 1 (25.00%) DevOps
3 1 (25.00%) Analytical Skills
3 1 (25.00%) People Management
3 1 (25.00%) Customer-Centricity
3 1 (25.00%) Problem-Solving
3 1 (25.00%) Social Skills
3 1 (25.00%) Inclusion and Diversity
3 1 (25.00%) Cisco
3 1 (25.00%) Microsoft
3 1 (25.00%) Active Directory
3 1 (25.00%) Windows
3 1 (25.00%) Service Delivery
3 1 (25.00%) Incident Management
3 1 (25.00%) Agile

ITIL Service Manager Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (25.00%) AWS
1 1 (25.00%) Azure
General
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Inclusion and Diversity
1 1 (25.00%) Social Skills
Miscellaneous
1 3 (75.00%) CMDB
1 3 (75.00%) Foreign Exchange (FX)
1 3 (75.00%) Management Information System
Operating Systems
1 1 (25.00%) Windows
Processes & Methodologies
1 4 (100.00%) ITIL
1 4 (100.00%) ITSM
2 3 (75.00%) Data Modelling
2 3 (75.00%) Service Management
3 1 (25.00%) Agile
3 1 (25.00%) Collaborative Culture
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) Customer-Centricity
3 1 (25.00%) DevOps
3 1 (25.00%) Incident Management
3 1 (25.00%) People Management
3 1 (25.00%) Problem-Solving
3 1 (25.00%) Root Cause Analysis
3 1 (25.00%) Service Delivery
System Software
1 1 (25.00%) Active Directory
Vendors
1 3 (75.00%) ServiceNow
2 1 (25.00%) Cisco
2 1 (25.00%) Microsoft