101 to 125 of 151 1st Line Support Jobs in the UK

Growing Companies in America’, Luminance is disrupting the legal profession around the globe. We are looking for a proactive and customer focused customer support professional to join our tech team. This role is responsible for handling incoming queries and incidents, resolving issues that can be quickly fixed … every customer receives a clear and timely response outlining next steps. Key Responsibilities Act as the first point of contact for all technical support queries via phone and Intercom Diagnose and resolve straightforward technical issues promptly and efficiently. Triage more complex issues, ensuring they are accurately logged ...

White Label IT in Farnborough is seeking a 1st Line Helpdesk Engineer to be the first point of contact for clients’ end-users. This full-time, office-based role offers exposure to Microsoft 365, onboarding new users, and handling diverse IT issues. You will log, diagnose ...

Recruitment is seeking a part-time IT Support Technician to cover first-line IT support for clients from our Chiswick Business Park site in London. Shifts are Mon, Tue, and Wed 8am-4pm or 4pm-midnight, with ad hoc Thursday/Friday or weekend … work at x1.5, known in advance via rota. Role involves Windows/Mac support, Office 365, and basic production system troubleshooting. The contract rate is £27.82 per hour or £223 per day inside IR35, with free parking and potential to move to a 5-day week. #J ...

Proactive Appointments Ltd. is recruiting a First Line Support Analyst in Nottingham on a permanent basis. The role requires at least 1 year of commercial IT support experience and involves incident management, user and device administration, and onboarding/offboarding tasks. You will support ...

Itrm in Sidcup is looking for a 1st Line Service Desk Team Leader to oversee the support team, ensure quick resolution of client tickets in accordance with Service Level Agreements (SLAs), and maintain high standards of customer service. The role demands a clear communicator with ...

Managed Service Provider in Bristol seeks a 1st Line Technical Support Analyst to provide exceptional IT assistance, ensuring high first-time-fix rates. As the first point of contact, you will troubleshoot IT issues and escalate as necessary while maintaining clear communication with clients. Strong ...

## Platform Support Engineer 1st LineHorseferry Road, SW London,London,United Kingdom## The roleThis is a critical role in maintaining the health and performance of platforms that support live broadcast services. Your technical understanding, attention to detail and ownership of incidents will help ensure issues ...

Managed Service Provider in Sidcup is seeking a 1st Line Technical Support Analyst to be the first point of contact for clients needing IT assistance. In this role, you will troubleshoot common technical issues, ensure high first-time-fix rates, and communicate effectively with users. ...

dedicated to fulfilling our promise to make your business thrive. Job Description Job Description Role Purpose We’re looking for a Technical Support Engineer to join our friendly and fast-paced Service Desk team. This role is a great opportunity to learn our product portfolio, build hands … Doing As part of the Service Desk team, you’ll be the first point of contact for our customers, providing technical support, resolving issues, and escalating cases where needed. You’ll gain exposure across a broad range of technologies and services, including: Supporting a technical helpdesk serving approximately ...

PHOENIX Medical Supplies Ltd. in the UK is seeking a 1st Line Technical Support specialist in Runcorn to join the IT service desk during standard hours. You will be the first point of contact, handling incidents, requests and access management within ITIL-guided processes. … will develop workarounds, update the CMDB, contribute to Continuous Service Improvement, and support platform patching. The role requires strong customer service, problem solving, and knowledge of Windows Server, Active #J-18808-Ljbffr ...

Vertu Motors is recruiting a 1st Line Desktop Support Technician to join the Group IT function at Vertu House, Team Valley, Gateshead. The role is 37.5 hours per week, Monday to Friday, 9:00am–5:30pm, with a starting salary of £24,784.50 per annum. … will work in a fast-paced IT environment, delivering customer-focused technical support, handling desktop and software issues, AD, Exchange, VPN, and remote assistance, with training and career development opportunities. #J-18808-Ljbffr ...

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compelling document employers actually want to read Interview coaching : Walk into interviews prepared, confident, and ready to get hired Dedicated job search support : We map opportunities and introduce you to our network of employer partners Why Choose This Programme? 96% first-time exam pass rate Rated Excellent ...

compelling document employers actually want to read Interview coaching : Walk into interviews prepared, confident, and ready to get hired Dedicated job search support : We map opportunities and introduce you to our network of employer partners Why Choose This Programme? 96% first-time exam pass rate Rated Excellent ...

Biffa is seeking a Senior Service Desk Analyst in High Wycombe to provide 1st line IT support across the group, ensuring incidents are logged and resolved within SLAs. You will act as the first escalation point for the team and help train new starters ...

Hertfordshire County Council is seeking a 1st Line IT Service Desk Administrator based in Stevenage with hybrid working and occasional Hertfordshire travel. The role is part-time (30 hours per week) and permanent, reporting to the Community Protection directorate. You will be the first point of contact … queries, logging incidents and service requests, and providing timely user updates. You will handle first-line troubleshooting, manage ticket lifecycles, maintain asset records, and assist #J-18808-Ljbffr ...

recruitment agency is seeking an IT Service Desk Technician for a hybrid role based in Huddersfield. The ideal candidate will provide first-line support while gaining broad technical exposure across the organization, including Windows and Office 365 environments. Strong customer service skills and a full driving ...

leading co-educational school in Portsmouth is seeking an ICT Technician to provide efficient first line support for its computer systems. Candidates should possess excellent communication skills and a customer-oriented attitude, along with knowledge of various operating systems and AV hardware. This role involves troubleshooting ...

offices and location, easily accessible from the city centre with superb amenities and plenty of free parking. Opportunities to attend relevant events and support local charities. Fruit, fresh coffee and basic food and refreshment supplies, free to all staff every day. Flexible working environment and autonomy of your … desk with an appreciation and onus that you know your clients best. As a IT Support Engineer at Resolve, you will be an integral part of our managed services team. Based in our offices with the occasional opportunity to help a colleague on site, your primary goal will ...

customer supporting team member reporting to the Client Services Manager, representing the MEP Application Support Team via communication channels. The role involves supporting and understanding the needs of our customers and applications (Prodesign, Protect, Singlecable & PowerNET) to provide a quality support service, problem solving electrical design … queries ensuring timely, successful resolutions or escalation of those is a significant part of this position. Key Exciting Responsibilities: Predominantly a first line role solving calculation and regulation queries from clients, there will be a commitment to answer incoming support calls, emails and internal requests courteously ...

Just Recruitment Group Ltd is currently recruiting for an IT Support Analyst for their client based in Tiverton, Devon. The IT Support Analyst will act as the first point of contact for IT-related issues across the business, providing effective technical support … technologies and processes. * GCSEs (or equivalent) including Maths and English. Desirable Skills and Experience * Previous experience in a helpdesk, service desk or customer support environment. * Knowledge of Active Directory, Office 365 Administration tools * Familiarity with ticketing systems. * Understanding of networking fundamentals, Wi-Fi and device connectivity. * IT qualifications ...

working with a brilliant company based in Leeds, they have a role in Technical Support and are looking for someone to join their team. This fast paced, growing company offers career development opportunities, a brilliant working environment and excellent company benefits. The Technical Support Team … first point of contact and they work hard to deliver an excellent support experience. Answering incoming customer calls and responding to live chats Responding to and managing support tickets via Zendesk Owning assigned tickets and keeping customers informed of progress Accurately logging all queries and issues ...

Hawk 3 is seeking an IT Support Analyst in Tiverton to join a friendly, customer-focused IT team. You will be the first point of contact for IT queries, delivering effective support and ensuring incidents are resolved within agreed timescales. You will gain hands-on experience … across Microsoft 365, user account administration, connectivity and IT equipment, supporting hardware, software and network issues. A long-term IT support career awaits in a collaborative environment. #J-18808-Ljbffr ...

will be part of a busy Service Desk Team. The primary function will be to assist Customers with first line support issues. About Method IT Method IT are a Microsoft Gold Certified Managed Service Provider, based in Southend on Sea. We hold ISO9001, ISO 27001, Cyber ...

Just Recruitment Group Ltd is currently recruiting for an IT Support Analyst for their client based in Tiverton, Devon. The IT Support Analyst will act as the first point of contact for IT-related issues across the business, providing effective technical support ...