Service Desk Analyst
- Hiring Organisation
- Rubix
- Location
- Oldbury, West Midlands, United Kingdom
- Employment Type
- Permanent
Manage user expectations and communicate progress effectively. Support Microsoft Windows environments and Microsoft 365 applications. Administer user accounts, permissions, and access management. Support Active Directory, Azure AD/Entra ID, VPNs, and remote access solutions. Assist with workstation, laptop, mobile device, and peripheral deployments. Troubleshoot connectivity … investigation. Ensure compliance with organisational standards and regulatory requirements. Key Skills Microsoft Windows 11 administration and support. Microsoft 365 administration and troubleshooting. Active Directory and Entra ID (Azure AD). Exchange Online and Outlook support. Networking fundamentals (TCP/IP, DNS, DHCP, VPN) (desirable) Remote support ...