126 to 150 of 174 CMDB Jobs in the UK

validate the existing Jira Service Management architecture * Assess the operating model and alignment to ITSM best practice * Conduct architecture and process gap analysis * Evaluate CMDB maturity, structure and data model * Review Configuration Item (CI) relationships and governance * Ensure asset, procurement and lifecycle data are appropriately integrated * Validate and optimise Incident … Support successful completion of outstanding platform activities Required Experience * Extensive Jira Service Management (JSM) architecture experience * Strong expertise in Jira Assets (formerly Insight) and CMDB design * Proven experience assessing and improving CMDB maturity * Deep understanding of ITIL and ITSM best practices * Experience implementing and optimising: o Incident Management o Service ...

leading financial institution. Location: London, UK – Hybrid Engagement: FTE/6-Month Contract Key Skills Required: Service Asset & Configuration Management (SACM) ServiceNow CMDB & CSDM CMDB governance, health & data quality Configuration Items (CIs), attributes & relationships ServiceNow Discovery & Service Mapping SACM lifecycle management Configuration audits, compliance & CI attestation CMDB data remediation … services Automation, integrations & configuration data management Strong ITIL/ITSM background We are particularly interested in professionals with strong hands-on experience in ServiceNow CMDB, CSDM, SACM governance, Discovery and Service Mapping . #J-18808-Ljbffr ...

support a major enterprise Zero Trust and asset governance programme. This role will focus on the development and operationalisation of enterprise asset registers, CMDB governance, software and hardware asset management, and information asset lifecycle controls across complex hybrid environments. The successful candidate will work across security, infrastructure, information governance … enterprise Asset Registers , including: Information Asset Registers (IAR) Software Asset Registers (SAR) Hardware Asset Registers (HAR) Data Asset Registers (DAR) Deliver and optimise ServiceNow CMDB , Discovery, asset governance, and lifecycle management capability Establish authoritative asset inventories and support creation of a trusted “single source of truth” across hybrid estates Define ...

design, development, and delivery of solutions across the ServiceNow platform— with a strong emphasis on Customer Service Management (CSM) , Virtual Agent , Integrations , CMDB , and Now Assist (GenAI) capabilities . The ideal candidate will combine deep platform expertise with strong leadership, solution architecture, and stakeholder management skills to drive scalable, secure … experience with the ServiceNow platform , including 3+ years in a technical lead or solution architect role. Proven delivery experience across CSM, Virtual Agent, CMDB, and platform Integrations . Strong development expertise in JavaScript, Glide API , and core ServiceNow components: Business Rules, Client Scripts, Script Includes, UI Policies/Actions, ACLs ...

solutions are secure, scalable, maintainable, performant and upgradeable, with appropriate technical documentation. Support ServiceNow releases, upgrades, testing, deployments, incidents and operational handover. Work with CMDB and platform data to maintain data quality and governance within Agile delivery practices. Key Experience Typically 5+ years' hands-on ServiceNow experience across design, development … Import Sets. Working knowledge of JavaScript, Glide APIs, HTML, CSS and XML. Experience developing custom scoped applications and workflows across areas such as ITSM, CMDB, Security Operations, Workplace Service Delivery, Contract Management and Discovery. Experience with ServiceNow AI capabilities, or strong knowledge of Now Assist, AI Agents and AI Agent ...

strategy, roadmap, and delivery of Radiant’s internal tooling and integrations, helping teams operate and scale the cloud platform efficiently. You’ll work across CMDB, asset and service inventory, internal APIs, workflow automation, third-party integrations, and platform administration, partnering closely with engineering, SRE, infrastructure, networking, security, and operations. This … reducing operational friction, improving self-service, and creating reliable, scalable internal systems. Key Responsibilities: Own the strategy, roadmap, and delivery of internal tooling, CMDB, service catalogues, operational workflows, and integrations. Translate business and operational needs into clear product requirements, specs, user stories, data models, and priorities. Partner with engineering ...

Responsibilities Configure and maintain Jira Service Management projects, workflows, SLAs, request catalogues, automation rules, and portals. Support the design and maintenance of Atlassian Assets (CMDB) to improve service visibility and dependency mapping. Develop dashboards, reports, and Jira Plans to provide operational and project delivery insights. Implement and support integrations between … screens, and automation rules. Knowledge of ITIL processes including Incident, Problem, Change, Service Request, and Knowledge Management. Experience working with Atlassian Assets (Insight) and CMDB/data relationship management. Experience integrating Jira with enterprise tools using REST APIs, webhooks, and automation frameworks. Desirable Skills: Experience implementing Enterprise Service Management ...

Location: N. Ireland - Lisburn We are looking for a highly skilled and experienced OT Technology Leader who will be responsible for managing and coordinating OT systems within the BUs. This role works closely with local ...

governance, and tooling Own and manage the Configuration Management System (CMS), acting as the primary point of contact for incidents, updates, and enquiries Leverage CMDB data to support Service Management processes including Change, Release, and Incident Management Perform configuration baseline comparisons and validation activities to support infrastructure and service changes … environment using Remedy and associated toolsets What You'll Bring: Proven experience in Service Asset & Configuration Management within complex enterprise environments Strong understanding of CMDB/CMS administration, governance, and data quality management Experience supporting ITIL-aligned Service Management processes Knowledge of Configuration Management principles, standards, and best practices Experience ...

systems. Perform regular data quality audits and reconciliations, identifying duplicates, missing records, ghost assets, unmanaged assets and data discrepancies. Reconcile asset information across ITAM, CMDB, discovery, procurement and financial systems. Maintain accurate asset data throughout the full lifecycle, from procurement and deployment through to redeployment and disposal. Produce asset reports … actionable insight and recommendations to HAM/ITAM leadership and wider stakeholders. What you'll bring Experience in IT Asset Management, Hardware Asset Management, CMDB or Configuration Management data roles. Strong data analysis skills with experience working with large, complex datasets from multiple sources. Experience using ITAM or asset management ...

integration patterns. Automate collection of device state, topology, paths, configurations, logs and relevant telemetry, and make outputs available within the incident workflow. Work with CMDB and inventory teams to validate device, service, dependency and configuration‐item data required for reliable correlation and routing. Develop pre‐change and post‐change validation … Python and Ansible. Experience with the complete engineering lifecycle: requirements, design, build, peer review, test, deployment, monitoring, support and controlled rollback. Understanding of CMDB/CI quality, service dependency mapping and their impact on event correlation and automated routing. Strong analytical, documentation and stakeholder‐management skills, with the ability ...

major UK financial services organisation. You will build and maintain Discovery, Service Mapping and Event Management across hybrid and cloud infrastructure, keep the CMDB healthy, and integrate ServiceNow with monitoring and security tools. This is a 6-month contract, Inside IR35, based in York on a hybrid basis, with … Servers, credentials, schedules, probes, sensors and custom patterns to discover on-premises, cloud and hybrid infrastructure Build and fix service maps, and maintain CMDB health including CI classes, relationship rules, the Identification and Reconciliation Engine (IRE) and data governance aligned to CSDM Set up event rules and alert filtering ...

independence, resolve escalated or ambiguous catalogue design issues, and represent Service Catalogue Management in broader ITSM process governance (Incident, Request Fulfillment, Change, and CMDB/Service Mapping integration points). YOU'RE GOOD AT Framing complex, ambiguous problems and can take a sprawling, technical service portfolio and structure into something … modern ITSM platform's service catalogue module (e.g., ServiceNow Service Catalog, BMC Helix) including catalogue item design, workflow/fulfillment automation, and integration with CMDB/Service Mapping (must have). Track record of building and executing a self‐service adoption strategy by defining KPIs, running change management/communications ...

Cyber Security Project Manager – CMDB & Asset Management Contract: 6 Months Location: London/2 days on-site] IR35: Outside IR35 Rate: £700 per day About the Role We are currently recruiting for an experienced Cyber Security Project Manager to lead the delivery of a major CMDB, enterprise asset inventory … operate confidently across cyber security, IT, OT, engineering, asset management and information governance . Key Responsibilities Lead the end-to-end delivery of the CMDB, enterprise asset inventory and information inventory programme. Develop project scope, delivery plans, milestones, governance, budgets, resources and success measures. Manage multiple technical and business workstreams ...

ServiceNow Data and CMDB Specialist Key responsibilities: * Own the governance, quality and ongoing maturity of the ServiceNow CMDB, making sure CI data and relationships are accurate, complete, current and fit for purpose, and maintain the CMDB data model, CI classes, attributes, relationships and lifecycle standards in line with ServiceNow best … ownership, data requirements and responsibilities for maintaining configuration and service data, and maintain appropriate controls for creating, updating, reconciling, retiring and deleting CIs. * Monitor CMDB health through regular data-quality reviews covering completeness, correctness, compliance, duplication, stale records and missing or inaccurate relationships, investigate root causes and work with ...

through to secure disposal Manage the full software licence pipeline, including purchasing, supplier engagement, goods receipting and licence entitlement tracking Maintain accurate asset registers, CMDB records, contract data and supplier documentation to ensure a reliable single source of truth Conduct regular audits and reconciliations across asset and licence data, identifying … years Asset and licence management must have been a dedicated, core part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent ...

environment handovers, coordinating with product and engineering for fixes and enhancements. Run change management with risk assessment, approvals, maintenance windows, and keep a reliable CMDB or asset inventory. Create and maintain SOPs and runbooks, and deliver clear status updates and post‐incident reviews that lead to measurable improvements. Coordinate vendors … clear, timely communications during incidents. Improved change success rate with fewer failed changes and faster, safer rollbacks. Complete, current runbooks and asset/CMDB accuracy with regular DR and restore tests. Why Join Us? Real impact Own the reliability of services used by real customers and see your work reflected ...

ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom … System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM Discovery, CMDB modelling or Service Mapping desirable. Experience within a legal services environment desirable. Familiarity with Agile/Scrum methodologies and modern web technologies desirable. ServiceNow Developer ...

United Kingdom Develop, implement, and maintain Service Asset & Configuration Management (SACM) policies, standards, processes, and governance frameworks. Own and govern the Configuration Management Database (CMDB) and Configuration Management System (CMS), ensuring accurate, complete, and trusted configuration data across the organization. Define, manage, and maintain Configuration Items (CIs), their attributes, relationships … service mappings to provide visibility of dependencies across business services, applications, infrastructure, and supporting components. Expertise in managing CMDB health and data models using the ServiceNow CSDM framework to drive service-aware governance Lead the end-to-end SACM lifecycle, including planning, identification, control, status accounting, verification, and audit ...

Consult in London seeks an experienced SACM Consultant to join a major financial institution. Hybrid London location, responsible for SACM governance, CMDB health, and data quality, with hands-on ServiceNow CMDB, CSDM, discovery and service mapping. You will work on CI attributes, relationships, remediation, audits, and compliance, collaborating with ITIL … teams to maintain accurate CMDB data and support IT service management across applications and infrastructure. #J-18808-Ljbffr ...

greater cyber resilience. Responsibilities Implement and configure ServiceNow Vulnerability Response and Security Incident Response, including VR groups, remediation rulesets and risk scoring informed by CMDB data. Connect vulnerability scanners, such as Tenable Nessus, and patching tools, including Tanium, Ansible and Microsoft Intune/MCM, with ServiceNow. Turn vulnerability management priorities … with Unified Security Exposure Management (USEM). ServiceNow CSA, CIS-VR, an equivalent USEM/Security Operations qualification and/or relevant ITOM/CMDB certifications. A strong understanding of the broader ServiceNow platform, including CMDB, ITOM, ITSM, REST APIs and IntegrationHub. Experience working with CI matching, service mapping, Incident ...

spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more. Opticore IT are currently searching for a System Administrator who has experience working with CMDB administration and ITSM to come and join the team for a 3 month contract inside IR35 with scope to extend. This opportunity will require three … workshops to confirm ownership, support arrangements and escalation contacts Track remediation of missing or inaccurate records using ServiceNow reporting. What you'llbring: Experience in CMDB/ServiceNow Administration Experience in IT service Management environment Experience supporting large-scale data quality & governance Reporting & Excel proficiency Proven ability to gather and validate ...

integrations, and relationships Manage onboarding and updates of architecture artefacts, assuring completeness and consistency before publication Data Quality & Alignment Ensure alignment between architecture data, CMDB, and other enterprise data sources Lead investigation of data inconsistencies across tools and teams and coordinate remediation with data owners and tool administrators Implement routine … Knowledge Experience in architecture, PMO, service management, or similar support function Strong organisational and coordination skills Experience working with tools such as Orbus Infinity, CMDB, or similar repositories Experience producing MI and dashboards using Power BI (or equivalent reporting tools) High attention to detail and strong data management capability Ability ...

Accessing laptop BIOS settings and removing BIOS passwords using supplied credentials and documented procedures. Recording and updating device information within the Configuration Management Database (CMDB). Checking asset details, serial numbers and device records for accuracy. Supporting the preparation of laptops for recycling or onward processing. Scheduling and coordinating … equipment. Desirable Experience Laptop deployment, hardware refresh or device recovery projects. IT Asset Management (ITAM) or IT Asset Disposal (ITAD). Previous use of CMDB or IT inventory systems. Experience working with courier booking systems or IT equipment logistics. ECS Recruitment Group Ltd is acting as an Employment Business ...

report on service availability for all Service Providers Manage and report on Service Request SLAs fulfilled by internal and external Service Providers. Manage CMDB accuracy, collaborating with CMDB stakeholders/contributors Manage service change to minimise risk and impact to the business Additionally; Responsible for quality information output from ...