51 to 75 of 83 Case Management Jobs in London

Cloud, and Product teams to reduce risk and embed security effectively across the organisation. You operate across incident response, detection engineering, security tooling, vulnerability management, threat intelligence, telemetry, and automation - turning operational insight into stronger controls and better engineering outcomes. ResponsibilitiesSecurity Operations & Incident Response Lead end-to-end investigation … improvements are implemented and follow-upscompleted. Support incident metrics (MTTD, MTTR, recurrence, etc.)SOC Tooling & Platform Operations Operate and improve SIEM, EDR, email security, case management, and vulnerabilitytools. Monitor health, coverage, data quality, and integrations. Troubleshoot ingestion, parsing, API, and configuration issues. Build and maintain integrations between security ...

Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury's, United Utilities, Sage and more Your Background/Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus … senior People leaders, you'll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You'll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions ...

manual research into trusted insights, delivered in minutes. Our momentum so far Customers in a diverse range of industries, with particular growth in wealth management, financial services and supply chain onboarding. Demand accelerating beyond our UK headquarters, across multiple continents with new customers in the Middle East, Asia … challenge how much of that workflow Xapien can take on. Workflow integrations Own how Xapien plugs into customer workflows — CRMs, onboarding and screening platforms, case management tools — from discovery through to delivery and adoption. Define functional and non-functional requirements with engineering (security, compliance, scalability) and support customers ...

cross-functional product domain (product managers, business analysts) for Compliance, Data & Finance, reporting to the Head of Product. Own roadmap prioritisation and backlog management, focusing on maximum business value and regulatory compliance. Drive delivery of capabilities including transaction monitoring (AML/fraud), sanctions & PEP screening, 360o accountholder view & case management, and regulatory reporting. Work closely with internal compliance teams, tech squads (onshore/offshore), clients and third‐party vendors to capture requirements, shape solutions and ensure operational readiness. Manage vendor selection and contracts for best-in-class partners and integrations. Define clear business context, measurable outcomes ...

fraud Screening of accountholders and payment counter parties Driving financial crime operational efficiencies with a new tool to give a 360-accountholder view and case management processes. Addressing regulatory reporting and audit demands on time Paytech issue products for its agents under Paytech's own e-money licence … have their own e-money/banking licence. This is an opportunity to be part of a fast-moving environment where key objectives include: Management of the Compliance domain where PPS is undergoing a businesstransformation in terms of: Transaction monitoring for fraud prevention and AMLScreening of accountholders (both users ...

professionals and law firms of every size to work smarter, faster, and more securely. Clio Operate, formally ShareDo, is a cutting-edge, adaptive work management platform that empowers large law firms to create customised solutions for managing their work processes. We focus on mid-sized to large law firms … that use Clio Operate as their Case Management System to streamline operations, boost profitability, and enhance the client experience. In March 2025, Clio — the global leader in cloud-based legal technology — announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio also has offices in Toronto, Calgary ...

across Citi's global Operations function. This is a senior leadership role with end-to-end accountability for managing the Operations AI use case pipeline — ensuring that investment is aligned to strategic priorities, that AI capabilities are adopted consistently, and that the function builds the organisational behaviours needed … together leaders from Product, Technology, Risk, Compliance, and Operations to reach well-informed prioritisation and governance decisions. Partner with Product leads to align use case prioritisation across functions, ensuring Operations requirements are reflected in platform and capability planning. Define and track adoption metrics, engagement indicators, and business outcomes across ...

Directors, CPOs and senior People leaders, you’ll identify organisational change and ER challenges early – from restructures and redundancy programmes to policy change, complex case management and ER transformation. You’ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable … partnerships and account growth. You’ll Likely Bring • 5+ years’ experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another B2B SaaS/Professional Services client-facing role. • CIPD Level 5+ or equivalent with credible ER advisory experience. • Strong UK employment ...

with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products … Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations ...

teams around scope, launch readiness, and adoption. Improve user journeys that cross multiple operational systems, including issue classification, contractor availability, scheduling changes, notifications, and case escalation. Measure product outcomes through experiments, cohort analysis, operational metrics, qualitative research, and post-launch reviews. AI-Native Product Development Use agentic prototyping tools … format and quality, and use the results to improve the solution. Partner with engineering and AI specialists on LLM orchestration, tool calling, RAG, context management, prompt iteration, model selection, and cost-performance trade-offs. Design human-in-the-loop controls for cases where AI confidence, safety risk, or operational ...

terminology and acronyms used across the Defence community. Your technical skills will be broad, covering aspects such as consulting, cloud services, application integration, data management and custom application development. You will be comfortable working in environments with multiple suppliers and interacting with a varied set of stakeholders. What … opportunities; Identifying technical solutions and options; Defining programme roadmaps and high-level direction setting; Defining transition states and transformation approaches; Supporting estimation and business case generation for proposed solutions; Guiding proposed solutions through technical governance reviews; Building relationships with technical and business stakeholders; Your skills and experience The ideal ...

complex legal matters. Our award winning, cloud native platform empowers legal teams to instantly process, collect, and search through millions of documents for relevant case data. The documents are heterogeneous, comprising of email archives, chat exports, audio, video, and native office files. Our customers, often handling sensitive and privileged … passion for backend developmentlike working together in multidisciplinary teams to deliver solutions for customersare proficient in designing and architecting microservices systems, including distributed data management and event-driven architecturesare skilled in designing and operating containerised software hosted in a Cloud Provider (AWS, Azure, or GCP)have experience with cloud ...

Stores, Kafka, Columnar Databases, DataFlow or Pipeline Systems, Graph DataStores Experience with leveraging common infrastructure services like Enterprise Message Bus platforms, configuration services, Toggle management systems, and observability systems like Logging and Distributing Tracing Systems Experience with Domain Driven Design concepts and practices such as bounded contexts, event storming … legal industryGrowth opportunities throughout the companyAbout DISCODISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise ...

solution architecture leadership across a broad portfolio of student lifecycle, digital education and engagement initiatives, including student recruitment and admissions, enrolment, student administration and case management, health and wellbeing, learning and assessment, digital education, library, alumni and CRM. This is a backfill for an existing architect ...

high degree of detail Contributes positively to a team culture that operates efficiently and supports each other Required qualifications, capabilities and skills Extensive product management experience, with hands-on experience building fraud and dynamic assessment products, ideally across a wide range of capabilities including workflow orchestration, data integration, model … development and case management A desire to solve hard problems from first principles A bias towards craft and quality Clarity of thought. We operate quickly and efficiently, and we value people who are economical with their time and clear with their opinions. The ability to write clearly ...

advanced Microsoft Office skills Advanced Power BI/Power Query skills Experience with Nebula, Refer & Monitor, SystmOne, DET, DAMs and C-Nomis, or equivalent case management/data systems At least three years' administrative support experience within a large team, comfortable working in a pressured environment Strong experience … Experience managing and developing people, including recruitment, supervision and training Excellent written and verbal communication skills, with sound attention to detail A Level 5 management qualification, or willingness to work towards one Desirable: Experience working in a confidential or secure environment Power BI reporting experience, including DAX A Business ...

Legal, Compliance, Finance, Support and business teams to align risk strategy with company priorities. Define requirements for detection systems, risk signals, rules, models, dashboards, case queues, analyst tooling and feedback loops, while working closely with engineering teams that build and operate the platforms. Use data, automation and AI-enabled … risk, investigations, AML, integrity, compliance operations or trust/safety teams. Strong experience with fraud-prevention systems, AML controls, transaction monitoring, suspicious activity detection, case management, investigation workflows and financial-crime risk. Deep understanding of fraud and abuse patterns such as payment fraud, mule activity, account takeover, phishing ...

will own end-to-end D365 CS architecture and integrate it with Azure services and external systems. This hands-on delivery role involves case management, SLAs, queues, omnichannel servicing, and ties into telephony, payments, and identity providers within an Agile delivery environment. #J-18808-Ljbffr ...

automation meaningfully reduces analyst burden and improves decision quality. You'll move fast. You'll take processes that currently live in spreadsheets and manual case queues and turn them into something that mostly runs itself. Process Architects redesign how work flows; you make the new flow real. What … DoUse AI-assisted development (Cursor, Claude Code) to prototype and ship tools for operational teams - fast. Build workflow automations that connect case management systems, document stores, APIs, and LLMs into end-to-end pipelinesCreate analyst-facing interfaces, triage tools, summary generators using self-built applications, Retool, or similar. ...

essential): • Experience with a software service provider supporting legal, conveyancing or property search customers • Hands-on experience in residential or commercial conveyancing, legal case management, property searches or conveyancing support operations What success looks like • Customer Satisfaction (CSAT) • First Contact Resolution (FCR) • Call and email quality • SLA response ...

through guideline writing, audit, training and quality improvement. As a senior member of the Care Homes & Frailty Pharmacy Team, you will contribute to leadership, management and mentorship, supporting the development of colleagues within the team and across wider system partners, while promoting best practice in medicines optimisation for older … Experience of working in care homes or with other social care providers Knowledge Essential Understands policies and the context around managing long-term conditions, case management and reducing unnecessary hospital admissions in the NHS and their implication for medicines management Understands the effects of ageing on drug ...

high profile client. Our client has recently been voted in the fintech 100 (best financial technology businesses). They provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. They have offices globally (travel arranged for your benefit if wanted).I … basis the Support Specialist will: Respond promptly to support requests and inquiries from clientsSupport customers and resolve issues related to order entry, risk management, and exchange connectivityConduct analysis of complex order and trade historiesIdentify solutions to open issues/problems that are under investigation or pending resolutionImprove documentation ...

calibration, deployment and ongoing performance management. Use rules, analytics, machine learning and LLM-based techniques to improve detection while reducing false positives. Improve the case-management and decision-support tools used by investigation teams. Partner with Engineering, Data Science, Operations and Compliance, balancing regulatory obligations, operational capacity … risky patterns we detect. You are the trusted product owner who creates alignment across Product, Engineering, Operations and Compliance. Skills and experienceProven product management experience in a fast-moving environment shipping data-driven or risk products, in fintech, payments or other sectors where "catching the bad guys" matters. ...

stakeholders. Facilitate workshops to understand current and future operational workflows. Create user journeys, service blueprints, wireframes and interactive prototypes. Design intuitive workflows supporting task management, collaboration, information sharing and feedback. Collaborate closely with frontend and backend engineers to ensure designs are practical and deliverable. Develop and maintain consistent design … teams. Desirable Experience Service Design experience within complex organisations. Human-centred design for secure or regulated environments. Experience designing intelligence, command-and-control or case management systems. Experience designing AI-assisted user experiences, explainability features and human-in-the-loop workflows. Experience developing design systems and reusable component ...

capability and reduce manual toil. Own Tooling & Platform: Develop and improve the tooling the global SIRT/SOC depends on alert quality and enrichment, case-management integrations and automation that powers reliable "follow-the-sun" hand-offs. Exercise High Autonomy: Act as the primary Incident Commander ...