76 to 95 of 95 Case Management Jobs in London

Zebra People in London is seeking a Product Manager to own the roadmap for an AI-powered whistleblowing and case-management platform within the Ethics & Compliance team. This 12-month fixed-term contract offers hybrid work with 2-3 days in the London office. The role involves collaborating ...

service. Hands-on Cognigy architecture and delivery experience, covering Flows, Voice Gateway, tool calling, LLM Prompt nodes, Knowledge AI, xApps, Playbooks, Insights, environment management and reusable patterns A practical understanding of LLM prompting and tool orchestration, including structured tool results, grounding, hallucination prevention and guardrails, and knowing where deterministic … voice agent. Contact centre architecture more broadly. Agent Copilot and Cisco Finesse integration. SSML and advanced TTS tuning. SIP, WebRTC, Twilio or similar. CRM, case management or CCaaS integrations. Experience putting together a guardrail framework covering prompt leakage, scope control, profanity filtering, hallucination prevention and speech-safe output. ...

systems to high standards, on budget and on time. Key Responsibilities and Duties Diagnose and repair faults in systems at customer sites, using remote management tools when applicable and attend in person to solve if unable to fix remotely. You will ensure the final solutions maintain and/… ability to correspond with a wide variety of people, such as trades persons, executives, designers. High level of computer literacy, including experience with case management systems and meticulous attention to detail in record-keeping. Able to carry out tasks that may involve lifting and moving equipment, with reasonable ...

service design principles Experience working with Figma and modern design and prototyping tools Experience working collaboratively within multidisciplinary teams Strong communication, presentation and stakeholder management skills Experience delivering digital products and services within complex or regulated environments Strong understanding of accessibility, inclusive design and compliance requirements Ability to work … within the Government Digital Service (GDS) framework Knowledge of GDS Service Standards, WCAG 2.2 and GDPR principles Experience designing customer portals, appointment booking systems, case management platforms or service tracking applications Experience working with enterprise software or complex business-critical systems Knowledge of service design methodologies and digital ...

service design principles Experience working with Figma and modern design and prototyping tools Experience working collaboratively within multidisciplinary teams Strong communication, presentation and stakeholder management skills Experience delivering digital products and services within complex or regulated environments Strong understanding of accessibility, inclusive design and compliance requirements Ability to work … within the Government Digital Service (GDS) framework Knowledge of GDS Service Standards, WCAG 2.2 and GDPR principles Experience designing customer portals, appointment booking systems, case management platforms or service tracking applications Experience working with enterprise software or complex business-critical systems Knowledge of service design methodologies and digital ...

designing systems from scratch more often than maintaining existing ones. What will you be working on?: Backend microservices for partner-facing features: fraud reporting, case management, RFI handling, audit logging, and transaction visibility. The permissions and role-based access control system that governs what partners … enterprise partners, including solving identity mapping between partner systems and Wise. The communication layer services between Wise and partners, extending them to handle new case types and workflows. API design for partner-facing endpoints. We care about consistency, documentation, and making them usable without hand-holding. Work with FinCrime ...

training when not engaged on active cases. Skills & Experience Candidates require a strong technical background in digital forensics and incident response, with proven incident management experience. The role demands eligibility for SC or DV security clearance. Opportunities exist to obtain recognised security certifications, and experience contributing to playbooks, maturity … advantageous. German language proficiency is required. Who It Suits This role suits an experienced DFIR practitioner ready to step into a leadership and case management capacity. It is well matched to someone who thrives in a fast-paced, client-facing environment, is eager for continuous professional development ...

dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access … large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating ...

dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access … large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating ...

week in London office Sponsorship or fully remote working is NOT available The role You’ll own the roadmap for a whistleblowing and case management platform, working closely with engineering teams to define, prioritise and deliver customer-focused features. This is an end-to-end product role where ...

xApps. Guardrails, including prompt leakage prevention, profanity filtering, scope control and speech‐safe output. SIP, WebRTC, Twilio or similar voice connectivity. CRM or case‐management integrations. What’s on offer 25 days’ holiday plus bank holidays, rising with service. A bonus scheme, a company pension, private medical cover ...

Senior Product Manager to lead the Compliance & Data domain within the Paytech Nexus platform. The role focuses on AML, screening, KYC, regulatory reporting and case management across UK & Europe. You will manage a small team, collaborate with Business Analysts and developers, and drive innovation in a fast-paced ...

experienced Finance & HR Consultant to support Dynamics 365 Finance & Operations in live, business-critical environments. This post-go-live role focuses on service delivery, case management, and long-term client success, across multiple customers, handling incidents, service requests, enhancements, and advisory work while building trusted client relationships. #J ...

work with AI coding tools daily, write tests, and review code in a collaborative, process-driven team. The role covers finances, payments, memberships and case management across Drupal 7 and Drupal 10/11. We value quality, documentation and mentoring within a distributed team. #J-18808-Ljbffr ...

work for the first two months, then onsite in Kuwait City from Month 3 to 6. You will query across digital channels, card fraud, case management, and core banking data to identify patterns, design rules, and build dashboards to track performance and losses. #J-18808-Ljbffr ...

looking for an experienced Salesforce Functional Architect to join our client, a leading Wealth Management organisation , and play a critical role in designing scalable, secure and user-centric Salesforce services that support their relationship-led business model and growth ambitions. This is an exciting opportunity to shape … Account, Contact, Household, Relationship Group and Referral, together with practical experience of FSC use cases such as customer onboarding, Customer 360, wealth and asset management, and case management. You will also bring practical experience with OmniStudio/Salesforce Industries , including the design and specification of OmniScripts, FlexCards, DataRaptors ...

world’s top financial institutions,we’reon a mission to change the game. We’remore than a global leader in AI-powered client lifecycle management—we’rereimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity … CLMplatform.You’llwork closely with cross-functional teams (engineering,customers, productmanagersandclient solutions) to deliver mission-critical capabilities:detectionengines,AI models,AI agents,tuning & calibration,alertand case managementUX, audit and reporting. You will translate regulatory requirements, typologies, and client needs into backlog items, drive sprint delivery, and ensure the product evolves ...

llbe working within the team responsible for the development and maintenance of our SOTERIATM solutions – e-comms surveillance, trade reconstruction, transaction monitoring and case management. Key responsibilities Design, development and testing Work with the team to define and develop high-quality features using C#. Develop enterprise-grade solutions that … handling. Assist in the development life cycle, frominitialdesigns through deployment and maintenance for all SOTERIATM solutions – e-comms surveillance, trade reconstruction, transaction monitoring and case management. Maintain standardised and up-to-date SSMS schemas along with critical analysis of improvements. Assist in debugging, performance optimisation and technical decision-making ...

embark on a phase of rapid growth, we are seeking a dynamic and experienced Mandarin speaking individual to join our Strategic Account Management team at Flipdish. This role presents an exciting opportunity to drive revenue growth, enhance customer satisfaction, and foster long-term partnerships with our valued clients including … scores and identify potential churn risks. Develop and implement strategies to mitigate churn and optimise customer satisfaction through product adoption, feature optimization, and effective case management. Cross-Functional Collaboration: Work closely with teams including Product, Support, and Sales teams to advocate for customer needs, drive product enhancements, and ensure ...

complete autonomously.* Expand our in-house document extraction pipelines to make parsing faster and more accurate.* Design LLM-driven workflows that simplify case management.* Find new opportunities to replace manual work with effective AI systems.* Own solutions from discovery and prototyping through deployment, evaluation and monitoring.## **What … day.* Join a small, autonomous team with meaningful ownership and decision-making power.## **Interview process**1. Introductory call2. Take-home exercise3. Take home debrief4. Case study5. Onsite final interviewApply for this role## About LendableLendable is on a mission to **build** the **world's best technology** to **help people ...