Reading, Berkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all changemanagement processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯
large-scale program and creating a world-class high-performance organization. The Process Improvement Senior Manager is responsible for driving efficiency improvements within the assigned process domain (Payroll, Time Management or Benefits) by developing process standardization strategy & leading process improvements in accordance with methodologies such as, but not limited to, the process deep dive lifecycle, RCA, Lean 6Sigma as … tools to deliver cost improvement and process standardization through automation, digitalization, and process discipline. Key Responsibilities • Operational excellence to drive efficiency improvements within the assigned process domain (Payroll, Time Management or Benefits). • In collaboration with business leaders develop and execute a data driven approach to continuous improvement utilizing impactful measures and dashboarding that unlock ongoing operational efficiency • Provide … operational performance. • Support delivery of organizational capability and effectiveness plan in line with digital transformation strategy and identify digitalization and automation opportunities within supported business unit. • Project/Program Management and leadership of strategic process improvement and automation initiatives to drive cost improvement. • Develop and Lead process standardization • work across different business, functions, and regions to understand end-to More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: IT&D Senior Change & Capability Manager (6 month FTC) City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the … our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches. About the role We are seeking a Senior Change & Capability Manager for IT&D to cover maternity leave. This role is crucial for driving the strategy and execution of Organisational ChangeManagement (OCM) and capability building … needs analysis and partner with leaders to build L&D offerings. Lead OCM approach and plan for Project Garden impact on IT&D. Set up coalition of IT&D change champions. Collaborate with key stakeholder groups to uplift OCM capability. The experience we're looking for Experience in developing and delivering learning and development programs globally. Proven experience in More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Meriden Media
Keynes office. This 12-month role will lead the Establishment Control and Data workstream of a strategic transformation programmedesigned to optimise SAP SuccessFactors and SAP Finance capabilities, improve position management, and deliver real business impact. The programme involves significant business change, data refinement, and systems development. You will shape the product vision and roadmap for improved position data … Collaborate closely with HR, finance, data, and systems stakeholders to define, plan, and implement process and system changes. Prioritise backlogs and workstream deliverables, making pragmatic, value-led decisions. Lead changemanagement efforts, ensuring high levels of engagement and adoption. Deliver measurable outcomes that improve control, planning, forecasting, and reporting capabilities. Mentor and support team members to build capability … both qualitative and quantitative data. Foster an open, collaborative culture with a strong user and data focus. Skills and Experience Essential: Deep expertise in SAP SuccessFactors , especially in position management and establishment control. Proven track record of product management and transformation in people systems. Strong understanding of business process and data governance best practices. Excellent stakeholder engagement and More ❯
a critical role in managing capacity demand and supply, driving overall outcomes, embedding new ways of working and instilling good practice delivery management. This role requires strong strategic planning, changemanagement, and communication skills, including a strong focus on customer and colleague experience. What You'll Get People are at the heart of what we do here, so … quality. Oversee evaluation of technology investments, budgets tracking, monitoring initiatives/portfolio health, driving visibility, validating viability based on constraints (resources, capacity, budget) and implementing strategies. Lead the delivery management discipline, owning the provision of programme, project and business analyst resourcing Develop and execute comprehensive technology transformation strategies, including changemanagement plans, to drive successful organisational change. … process, sequencing and tracking roadmap progress towards outcomes and reporting on progress, driving consistency in ways of working in the process Prepare and present regular performance reports to senior management, stakeholders, and technology teams, providing insights, trends, and recommendations optimisation. Own the Strategy to Portfolio demand process and actively manage complex demand, dependencies between initiatives and deliver roadmaps, coordinating More ❯
Stoke Poges, Buckinghamshire, United Kingdom Hybrid / WFH Options
Hitachi Vantara Corporation
Description Our Company Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We are a climate change innovator, partnering with cities, governments and companies to cut carbon. We are working to connect solutions with the help of Hitachi's Green Energy and Mobility both physically and digitally to deliver net-zero. The … and other organizations as needed. Essential Duties and Responsibilities: Consult with Business stakeholders and Mobility stakeholders/users to determine business requirements, functional requirements, Mobility system needs and business change-management impacts. Support the design and development of Mobility systems to meet Hitachi Group Global Mobility strategy and Group Companies business goals Identify and specify inputs and format … of Business practices to achieve business strategy, ensure employee value proposition, and reflect Company strategies and values. Identify risks and provide input into mitigations and action planning. Ensure Risk Management protocols are incorporated into System operation procedures to guarantee business continuity at all times. Manage relationships with internal stakeholders and external Global Mobility Vendors to ensure adequate system configuration More ❯
The ITSM Service Manager will be responsible for collaborating with various team leads to understand their processes and define the workflows needed to be configured in the IT Service Management (ITSM) system. This role requires strong communication skills, a deep understanding of ITSM, and the ability to drive process improvements across the organization Key Responsibilities: Collaboration: Meet regularly with … training and support to team members on new workflows and ITSM processes. Reporting: Generate and analyze reports to monitor the effectiveness of workflows and identify areas for improvement. Stakeholder Management: Build and maintain strong relationships with key stakeholders to ensure alignment and successful implementation of workflows. Problem Solving: Address and resolve any issues related to workflow configuration and ITSM … processes. Vendor Management: Manage relationships with ITSM vendors and ensure that issues escalated to them are resolved promptly and effectively ("voice of the customer"). ChangeManagement: Ensure new ITSM functionality are deployed with stakeholders awareness and concerns raised are proactively addressed. Consistency and Global Standards: Ensure that processes are consistent and standardized across the organization globally. More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Jisc
platform metrics with the Platform Reliability and Release Manager/Engineer, working closely with the Product Managers/Service Owners to support measurement of benefits. Responsibilities will include: Stakeholder Management . Work with a wide range of stakeholders to develop roadmaps, bring people on a journey and a shared vision including, senior stakeholders, technical agile teams, product managers, architects … Audit and Data Governance functions to ensure the ongoing and documented operational integrity, data quality and availability within operations. Advocacy . Be a trusted advisor to the Jisc product management community and partners, demonstrating the business value of the platform and mapping technical solutions to business value, ensuring customers understand the real-world benefits of the platform. Platform Operations … at all levels within the organisation as well as third party suppliers to ensure new features are prioritised and developed to best meet needs, develop roadmaps and KPIs. Product Management . Develop good technical understanding of key applications as "products", along with the technology that underpins them in order to know its capabilities and know what is feasible, to More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
The Open University UK
improved establishment control and data as part of our People Systems Project (Phase 2). This is an opportunity to lead and direct this workstream to enhance our position management data and processes to enable efficiencies and improvements in control, reporting, planning and forecasting. The project will involve a significant level of business change alongside system updates and … of improved establishment control governance, processes and data. Engage in meaningful interactions with users demonstrating you put users first and can manage competing priorities as well as support the changemanagement activity. Develop the strategy and roadmap for establishment control implementation ensuring it contributes to departmental and organisational strategy, demonstrating leadership and expertise in SuccessFactors best practices. Define … development. Foster a culture of openness and collaboration, developing productive working relationships with colleagues, stakeholders, business partners and the wider Open University. Skills and Experience Recognised expert in product management of SAP SuccessFactors based solutions, in particular best practices in position management and use for establishment control, including data integrity. User focused with a good understanding of how More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Stott & May Professional Search Limited
Change Programme Lead - Transformation & ChangeManagement | 12 Month FTC Location: Hybrid (2 days per week in Oxfordshire office) Contract Type: Fixed-Term (initial 12 months, likely to extend to 24 months) Salary: Up to £85k with excellent benefits Start Date: As soon as available A bold transformation is underway-and we're seeking a Change Programme … Lead to help shape it from the ground up. Backed by a significant investment and full executive support, this is your opportunity to lead people-first change in a growing, forward-thinking organisation, in Oxfordshire, undergoing a period of major strategic evolution. This is not a 'plug-and-play' change role. We're looking for someone who can … someone who can balance strategic thinking with hands-on delivery to foster lasting cultural and operational transformation. What You'll Do Lead Organisational Transformation - Shape and implement the overarching change strategy in alignment with business goals - Collaborate closely with senior leaders to embed new ways of working across teams - Build internal change capability so the organisation can thrive More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
STADA Arzneimittel AG
Engagement: Build strong relationships across all levels; understand business needs; align IT strategy and solutions with company goals, compliance (GxP), and innovation opportunities. SAP S/4HANA Implementation & Project Management: Lead requirement gathering, support configuration/testing, bridge business and technical teams; manage project timelines and drive adoption of new systems. Technical Support & Process Improvement: Provide timely IT support … issues, identify and implement technological improvements including automation and AI to boost productivity. Compliance & Governance: Ensure all IT activities comply with relevant legislation, regulatory requirements, and internal policies. Collaboration & ChangeManagement: Work closely with technology teams and business stakeholders to design, validate, and implement solutions; lead changemanagement to maximize adoption and minimize disruption. Vendor & Innovation … Management: Manage vendor relationships and contracts; promote innovation by presenting new ideas and supporting technology-driven business growth. Personal Specifications (Skills required to perform the job) Proven experience as an IT Business Partner or similar role, preferably in a regulated industry. Broad IT technical understanding with troubleshooting skills. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
P3M Recruitment
We are recruiting for our valued client, who are a market-leading provider of IT Project Management Services. They are currently looking for an IT Project Manager to join their team on a permanent contract, 5 days per week, working on client sites within the Milton Keynes/Buckinghamshire region, with some opportunity to work from home, client/… Project Manager, you will be directly client facing, and responsible for leading and managing all aspects of IT projects, from conception to completion. This includes planning and scheduling, risk management, communication, and stakeholder management. You will also be responsible for ensuring that all projects are delivered on time, within budget, and to the highest quality standards. To be successful … in this role, you will need to have a strong understanding of IT project management methodologies, as well as experience in managing complex projects. You should also have excellent communication and interpersonal skills, as you will be working closely with a variety of stakeholders, including clients, team members, and senior management. Key Responsibilities All aspects of client-side project More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
Anson McCade
+ up to 5% bonus Clearance: Must hold active SC clearance at the point of starting Are you an experienced IT leader ready to take on a people-first management role in a fast-paced, customer-focused environment? This is a fantastic opportunity to lead a team of 11 skilled professionals ranging from junior support engineers to senior network … closely with software support and delivery teams during deployments Creating and maintaining documentation for processes, workflows, and performance tracking Contributing to recruitment activities and team structure planning Participating in ChangeManagement and acting as a member of the Change Advisory Board (CAB) Monitoring KPIs and SLAs to ensure service desk efficiency What You Need: Demonstrable experience in … performance management and team leadership (ideally 5+ direct reports) Strong understanding of IT infrastructure, especially within the Microsoft/Windows stack (Windows OS, Windows Server, Exchange, AD, VMware) Familiarity with networking concepts and hardware (Cisco and/or Juniper) Comfortable working alongside software delivery teams during deployments Able to produce, analyze, and present team performance reports Highly organised, detail More ❯
SLAs) and key performance indicators (KPIs) to maintain high-quality support standards. Create and update processes and instructions for the team. Design and implement automation workflows to streamline incident management, request fulfillment, and repetitive tasks using ITSM tools such as Microsoft Service Center Service Manager. Manage service management, performance/people management, communication, and recruitment activities. Manage … incidents to resolution in collaboration with third parties, keeping records updated according to agreed work instructions. Escalate when necessary. Support and participate in all ChangeManagement Activities, updating changes upon completion. Participate as a member of the Change Advisory Board (CAB). Coordinate software deployments as part of Release Management. Manage service requests that have been escalated More ❯
high-impact Stock Optimisation project, within the overarching Product Model Programme. This role requires project level oversight, combining strategic thinking with hands-on delivery, to drive end-to-end change across systems, process and ways of working. The Stock Optimisation Project Manager will be accountable for managing a complex stakeholder landscape, aligning cross-functional teams, ensuring tight governance and … the Product Model overarching objectives. Define and own the project delivery, including scope, timeline, milestones, resource plans and critical dependencies. Establish and maintain strong governance frameworks, ensuring rigorous risk management, issue resolution and clear escalation paths. Engage and influence senior stakeholders across Primark and third-party vendors to secure engagement and maintain momentum. Manage multi-functional delivery teams, made … progress, KPIs and budgets, addressing variances and challenges, reporting to senior leadership. Ensure that the project adheres to best practice and quality standards in technology delivery and implementation. Integrate changemanagement, communication and training plans into the overarching project plan to support adoption and deliver lasting process improvements. Follow and champion the mandated Primark delivery approach, continuously seeking More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Elemica, Inc
inform prioritization Collaborate with product leadership to develop and propose product strategy and innovation initiatives Guide the convergence of multiple systems into a single go-forward solution inclusive of changemanagement and project tracking with percentage completion over time Construct current, future, and visionary state process flow charts Assist with the compilation of release notes to communicate business … and customer impact Excellent communication and presentation skills, with the ability to liaise between technical and non-technical stakeholders Experience working with agile teams Extremely organized with strong time-management skills Passion for understanding customer behavior and driving product excellence Naturally curious, self-starter, eager to grow and learn Technical & Platform Expertise: Deep understanding of platform architectures, APIs, data … working with large-scale distributed systems or B2B/B2C platform products Experience with ERP master data integration, harmonization, and validation to support real-time business processes and order management processing Familiarity with Intelligent Document Processing (IDP) document extraction and digitization technology, value proposition, and market positioning The ability to rationalize multiple components of platform functionality, understand and identify More ❯
Windsor, Berkshire, United Kingdom Hybrid / WFH Options
Adecco
Job Role: Business Change Lead - Tax Projects Location: Hybrid (Windsor office) Contract: 5 months (until end of 2025) Day Rate: £400 per day (Umbrella, Inside IR35) Are you ready to take your career to the next level in the energy sector? Our client is seeking a dynamic Group Tax Business Change Lead to join their team on a … fixed-term contract for 5 months. If you have a passion for tax technology and business change, this is your chance to shine! Key Responsibilities: As the Group Tax Business Change Lead, you'll be at the forefront of exciting initiatives. Your responsibilities will include: Tax Technology Implementation: Lead and support the implementation of innovative tax technology tools … to ensure that tax objectives are met. ChangeManagement: Oversee business change aspects, including testing, communication, training, and policy updates through various mini projects across teams. Internal Tax Projects: Spearhead internal projects and changes, enhancing the tax risk and control framework, and driving automation and optimisation efforts. Documentation Excellence: Deliver top-notch documentation and training materials, ensuring More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other changemanagement/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
forward-thinking organisation committed to delivering impactful digital transformation. You'll be part of a collaborative and innovative environment within a dedicated digital services team, focused on driving strategic change and enhancing operational effectiveness through technology. Your New Role As a Project Manager, you'll take ownership of delivering complex digital and business transformation projects that are critical to … structures, managing budgets and risks, and ensuring that quality standards are consistently met.You'll work closely with senior stakeholders and business analysts to shape project requirements, support testing and changemanagement, and ensure that outcomes deliver real value to the organisation. This is a varied and impactful role, ideal for someone who thrives in a fast-paced environment … and enjoys driving meaningful change through technology. What You'll Need to Succeed Skills & Experience: Strong project management and organisational capabilities. Proven experience delivering complex IT and business transformation projects. Excellent communication and stakeholder engagement skills. Ability to manage multiple concurrent workstreams and lead cross-functional teams. Experience with risk management, budget control, and governance processes. Qualifications More ❯
forward-thinking organisation committed to delivering impactful digital transformation. You'll be part of a collaborative and innovative environment within a dedicated digital services team, focused on driving strategic change and enhancing operational effectiveness through technology. Your New Role As a Project Manager, you'll take ownership of delivering complex digital and business transformation projects that are critical to … structures, managing budgets and risks, and ensuring that quality standards are consistently met.You'll work closely with senior stakeholders and business analysts to shape project requirements, support testing and changemanagement, and ensure that outcomes deliver real value to the organisation. This is a varied and impactful role, ideal for someone who thrives in a fast-paced environment … and enjoys driving meaningful change through technology. What You'll Need to Succeed Skills & Experience: Strong project management and organisational capabilities. Proven experience delivering complex IT and business transformation projects. Excellent communication and stakeholder engagement skills. Ability to manage multiple concurrent workstreams and lead cross-functional teams. Experience with risk management, budget control, and governance processes. Qualifications More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Primark
retail business. This is a pivotal technical leadership role responsible for managing all aspects of a technical workstream they will be accountable for, including budget ownership, supplier and contract management, technical governance, and leadership of multiple technical workstreams. The ideal candidate will bring deep technical experience in retail EPOS transformations at a global scale , and strong programme governance expertise. … This is not a business programme management or changemanagement role. We need someone with the battle scars from delivering a multi-year retail EPOS transformation programme from a technical aspect. The Senior Technical Programme Manager needs to have a very structured and discipline approach to programme delivery. Key Responsibilities: Lead the technical delivery of a EPOS … infrastructure, integrations, data migration, testing and in-store device rollout Embed strong programme governance utilising the existing delivery framework, including planning, reporting, requirements capture, RAID (Risks, Assumptions, Issues, Dependencies) management, and change control across their workstream. Collaborate closely with business programme lead to align technical delivery of their workstream with business goals Provide regular programme updates to senior More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
Modix International
re on the lookout for a strategic and hands-on leader to own the end-to-end delivery of IT services-covering Service Desk, End User Computing, Major Incident, Change & Problem Management, Service Transition, and Supplier Management. As part of our Product & Technology Group , you'll drive a culture of service excellence, lead cross-functional improvements, and ensure … a seamless experience for our teams and customers across Europe. What You'll Do Lead and develop high-performing service teams Own service management strategy aligned with ITIL and ISO standards Ensure smooth operations, changemanagement, and major incident response Drive continual improvement through data, insight, and collaboration Act as a key liaison between senior stakeholders , service … providers, and CAPTG teams Support the Director of Service & Infrastructure and deputise when needed What You'll Bring 5-10 years of experience in IT Service Delivery Management Proven leadership in a complex, multi-site or multinational environment Deep knowledge of ITIL (certified) and service frameworks Strong stakeholder management and communication skills Passion for service quality, customer satisfaction More ❯
emerging business needs. Ability to promote the use of shared infrastructures and platforms to reduce costs and improve information flow. The skills for success Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, ChangeManagement, Digital Transformation, Value Analysis, ChangeManagement, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement, Market Value, Market Chain, Data Driven Practices, Advanced Analytics, Data Analytics, Governance. What we offer With inclusion at More ❯
ensuring careful and secure, and GDPR-compliant handling of all personal and financial information Maintain up-to-date and compliant client records across our digital platforms Assist in document management processes, including scanning and digital filing Develop a confident working knowledge of all systems within the practice software suite, ensuring accurate and efficient use across all tasks Work with … Conduct basic compliance tasks, such as anti-money laundering checks and due diligence processes Provide administrative support on internal projects and operational initiatives, including process improvements, system updates, and changemanagement activities Assist with the preparation of weekly practice KPI reporting and data collation Assist the Office Manager with day-to-day upkeep and presentation of the office … Duration: 14 months + 3 months EPA. Level 3 Data Technician Apprenticeship Blend of eLearning and classroom training with CompTIA and Microsoft training Includes elements of business administration (Project management, stakeholders, communication and presentations) Training Biweekly classes (length 3 hours) alternating between Data+ and Excel/Power BI (NB: Exams optional) After successfully achieving the Data Technician Level More ❯
Our client is seeking a Senior Configuration Management Lead to deliver modern, automated Configuration Management (CM) systems for complex defence projects. You will provide technical leadership, supporting and developing a high-performing CM team, while championing continuous improvement and innovation. Responsibilities Developing and maintaining scalable CM processes Overseeing robust change control and version management (using tools … real-time configuration data and compliance with Def Stan 05-57, ISO10007, and EN9100 standards Qualifications Relevant degree (CMII or CM2-P preferred) Required Skills Proven experience in configuration management Lifecycle management Automation and collaboration Expertise in changemanagement and version control Strong communication and organisational skills Strategic mindset Eligibility for SC Clearance Experience in defence More ❯