Wigan, Greater Manchester, North West, United Kingdom
Fourteen IP Communications Ltd
levels of customer service and innovation. Job Purpose The Fourteen IP Communications Ltd Conversational AI Technician is responsible for the development, production, testing and support of AI based implementations such as Evolution Virtual Agent - EVA. In addition, the role also includes development, configuration and support of 3rd party … integrations and APIs. Main Duties & Responsibilities Build and support of conversational AI voice and chat bots Provide support to AI developers, AI Support/Project management and technical support to other internal teams Assist with testing, configuration and documentation of technical solutions Make recommendations for … care Assist with project planning and customer delivery Develop and integrate conversational AI solution and APIs with 3 rd party systems Develop voice and chat bot development processes, good practices & procedures Set design guidelines, best practices, and standards Apply concepts and good practices related to Natural language Integrate conversational More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
current CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. key words: IT Support, it infrastructure, vmware, azure, gcp, AWS, it projects, manchester, hybrid, remote, hyper-v, citrix, cloud, IT Managed Services, MSP Circle Recruitment is acting as More ❯
As a Support Analyst you will work within our Best Practices to provide Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. * To provide Service Desk support to clients via telephone and chat * Logging and updating support tickets within the Company's Incident Management Application * Resolving support calls in a quick and efficient manner whilst meeting SLA's * To escalate calls where necessary to the Desktop Team and/or Infrastructure Team * To complete company provided training to ensure you More ❯
As a First Line Service Desk Analyst, you will play a crucial role in providing technical support to our employees across various locations. You will be responsible for handling incoming support requests via phone, email, and chat, resolving technical issues promptly and ensuring minimal disruption to business … operations. The role requires strong communication skills, technical expertise, and a customer-centric approach to support our diverse workforce effectively. Key Responsibilities: Provide first-line technical support to Group employees via phone, email, and chat. Log all support requests and technical issues accurately in the ticketing system … measures. Proactively identify trends in technical issues and recommend improvements to enhance system reliability and user experience. Collaborate with other members of the IT support team to share knowledge, best practices, and solutions. Maintain up-to-date knowledge of the group's IT systems, applications, and policies. Adhere to More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
French Selection
FRENCH SELECTION (FS) Dutch speaking Technical Support Administrator (Electronics) Location: Maidstone Hybrid work 2 - 3 days a week in the office Salary: £32,000 per annum plus bonus Ref: 4249DC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference … 4249DC The company: A well-established British designer and producer of audio products sold globally Main duties: To deliver technical support to customers providing outstanding service The role: - Respond to enquiries via email, phone and live chat - Provide product support to customers and distributors - Deliver technical troubleshooting … Be responsible for returns and following up accordingly - Provide purchase support - Liaise with internal departments ensuring support to customers is maintained at a high standard - Engage in professional development as required The candidate: - Fluent in Dutch (written and spoken) essential - Experience in technical or product support required More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
French Selection UK
Dutch speaking Technical Support Administrator (Electronics) Location: Maidstone Hybrid work: 2 - 3 days a week in the office Salary: £32,000 per annum plus bonus Ref: 4249DC Company Profile: A well-established British designer and producer of audio products sold globally. Main duties: Respond to enquiries via email, phone … and live chat Provide product support to customers and distributors Deliver technical troubleshooting Be responsible for returns and following up accordingly Provide purchase support Liaise with internal departments ensuring support to customers is maintained at a high standard Engage in professional development as required Candidate's … Profile: Fluent in Dutch (written and spoken) essential Experience in technical or product support required Great customer service experience (B2C) Excellent communication skills High attention to detail with good problem solving skills Car owner due to location of client More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
French Selection
FRENCH SELECTION (FS) French speaking Technical Support Administrator (Electronics) Location: Maidstone Hybrid work 2 - 3 days a week in the office Salary: £32,000 per annum negotiable plus bonus Ref: 4249DC1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job … reference: 4249DC1 The company: A well-established British designer and producer of audio products sold globally Main duties: To deliver technical support to customers providing outstanding service The role: - Respond to enquiries via email, phone and live chat - Provide product support to customers and distributors - Deliver technical … troubleshooting - Be responsible for returns and following up accordingly - Provide purchase support - Liaise with internal departments ensuring support to customers is maintained at a high standard - Engage in professional development as required The candidate: - Fluent in French (written and spoken) essential - Fluency in an additional language a bonus More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
French Selection UK
French speaking Technical Support Administrator (Electronics) Location: Maidstone Hybrid work: 2 - 3 days a week in the office Salary: £32,000 per annum negotiable plus bonus Ref: 4249DC1 Company Profile: A well-established British designer and producer of audio products sold globally. Main duties: To deliver technical support to customers providing outstanding service. Respond to enquiries via email, phone and live chat. Provide product support to customers and distributors. Deliver technical troubleshooting. Be responsible for returns and following up accordingly. Provide purchase support. Liaise with internal departments ensuring support to customers is maintained at a … as required. Candidate's Profile: Fluent in French (written and spoken) essential. Fluency in an additional language a bonus. Experience in technical or product support needed. Great customer service experience (B2C) within the electrical field preferred. Excellent communication skills. High attention to detail with good problem-solving skills. Car More ❯
Oracle Micros Support Engineer | Contract | London | Outside IR35 | £300-£350 per day I'm looking for an immediately available Oracle Micros Support Engineer to join my client for a 3 month contract, outside IR35. The client is based in London and will require you to be onsite …/4 days per week. You must have at least 2 years experience working as a 2nd/3rd line support engineer with Oracle Micros in hospitality. If you are interested and have the right skillset I would love to arrange a call. Please respond with your most up … to date CV and we can have a chat. Oracle Micros Support Engineer | Contract | London | Outside IR35 | £300-£350 per day More ❯