76 to 100 of 103 Client Onboarding Jobs in London

Zelt continues to grow, this role offers the opportunity to take on broader responsibility and help shape the future customer function. Tasks: Customer onboarding and experience: Take ownership of new customers from Sales and manage the post-signature handover. Prepare and coordinate customer onboarding, including timeline … commercial performance tracking. Partner with Sales and Finance to ensure accurate forecasting and renewals. Requirements: Excellent communication and stakeholder management skills, including engagement with client stakeholders. Experience in account management, customer success, or consultative sales, ideally in a SaaS environment. Strong ability to work cross-functionally with Product, Sales ...

high customer satisfaction.Serve as the primary liaison between clients and internal teams (engineering, product, configuration, support) to resolve technical and integration challenges.Understand each client’s architecture and business processes to guide integration best practices and identify potential friction points.Collaborate with implementation teams to ensure smooth onboarding … technical stakeholders.Provide regular progress reports and maintain proactive communication with clients.Collaborate with project managers to improve processes and make sure to optimize for client deliveryAs a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage ...

bias for action, and a curiosity for how AI, automation and emerging technologies can help us do things better from day one.RequirementsExperience managing customer onboarding, implementations, migrations or complex customer projects.Experience working with cross-functional teams to deliver customer outcomes.Strong stakeholder management and communication skills.Ability to build trust ...

data to create intuitive, commercially effective user experiences. This role is ideally suited to someone with experience designing customer journeys across acquisition, onboarding, checkout, subscriptions, account management, loyalty and customer retention. The Role You'll work across a variety of high-impact initiatives, balancing customer needs with commercial … objectives while delivering high-quality, production-ready designs. Projects are likely to include: Designing and optimising acquisition, onboarding and customer engagement journeys. Improving ecommerce checkout, account management and subscription experiences. Enhancing customer retention, loyalty and repeat purchase journeys. Conducting user research, usability testing and competitor analysis to inform ...

Customer Success alongside that growth so every customer reaches value quickly — and stays there. The Role We’re looking for a London-based Customer Onboarding Manager to own the earliest and most critical phase of the customer journey at Metaforms. When a research agency partners with Metaforms, they … they’re changing how operational teams get work done. Your job is to make that transition fast, structured and successful. You’ll own onboarding end-to-end, run pilots with new accounts, and ensure customers are confident and productive on the platform before handing them into the ongoing ...

workflow design, data analysis and business system flows in order to create and execute environment designs for our industry leading front-to-back client servicing platform. The successful candidate must be skilled in managing multi-year programs consisting of complex business models and flows across front, middle, and back … back office. It harmonizes data, technology, and services across trusted providers to help our clients better manage their businesses.What you will be responsible forThis client facing role will be responsible for managing end-to-end environment and data strategy programs that onboard new clients onto State Street’s front ...

become a trusted voice both internally and externally. This role blends product expertise, customer advocacy, and a collaborative mindset to drive long-term client success and improve our implementation practices. If you’re motivated by building strong customer relationships, solving technical problems, and contributing to team growth, this could … Marqeta or similar fintech platforms.Ability to read technical documentation or basic code (e.g., JSON, SQL, scripting).Background in training, enablement, or documentation.Knowledge of customer onboarding or implementation processes in a SaaS or fintech environment.Recruiter for this roleLou Devlin - Linkedin Profile (no agencies please!)Typical ProcessApplication SubmissionRecruiter video callHiring ...

role where you can shape the future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success? This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits at the heart … this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company ...

Senior SEO Manager, you are a senior individual contributor within the SEO team, responsible for leading the strategy and delivery on a portfolio of client accounts. This is a hands-on role combining deep technical expertise with strong client management and a high standard of strategic thinking. … work across the wider team. What theyll need from you: SEO Strategy and Delivery Own and maintain an active, documented SEO strategy for every client in your portfolio, reviewed and updated at least monthly. Lead on technical SEO audits, keyword research, content gap analysis and competitor benchmarking across your ...

Responsibilities Own and manage the post-sales customer experience across Luminance’s product suite Lead structured onboarding engagements, ensuring clear milestones, timelines, and stakeholder alignment Guide customers through change management and drive strong user adoption across teams Act as the primary point of contact during onboarding … related customer-facing role within B2B SaaS - or experience as a legal professional transitioning into LegalTec Demonstrated ability to manage structured onboarding processes or customer-facing project Experience supporting customers through technology adoption or organizational change initiative Experience supporting customers on guided, consultative software platforms (not purely self ...

enterprise verticals. The Senior Account Executive be empowered to operate with a high degree of autonomy while partnering closely with Product, Solution Consulting, Onboarding, Customer Success, Marketing, and Leadership to deliver exceptional customer outcomes. About Smartly Smartly is the AI-powered advertising technology company transforming how brands create … Technology. Lead complex, consultative sales engagements from prospecting through negotiation and close. Work seamlessly with cross-functional teams—including Product, Solution Consultants, Onboarding, and Customer Success—to ensure customers realise value throughout their journey. Represent Smartly at industry events and become a recognised voice within the UK Retail ...

Trade Support Engineer – Fintech/Linux Quant Capital is urgently looking for a Trade Support Engineer to join our high profile client. Our client is a major global financial exchange, driven by technology. They are at the bleeding edge of not only product ideas but also technology and data … training and a structured career path. You can also expect an excellent salary and benefits package. Including a large bonus from day 1. My client is based in London Site Reliability Engineer Linux, TCP/IP, Latency ...

customers across Europe. You’ll lead a team of backend engineers.You’ll be working on high-impact features that enable seamless yet compliant onboarding experiences. This role blends hands-on technical guidance with strong people leadership. You’ll help your team navigate complex engineering challenges, mentor them through … career growth through regular feedback, coaching, and structured reviewsCollaborate with cross-functional partners in product, compliance, and engineering to deliver features that enhance onboarding efficiency while maintaining regulatory integrityDrive high standards for clean architecture, security, automation, and maintainability across the codebaseOwn team delivery, system reliability, and continuous improvement ...

documentation gaps and ensure knowledge transfer. Stakeholder Support: Liaise with internal SMEs, vendors, and external data providers to support access, onboarding, and client requests within agreed SLAs. Required Skills & Experience Tech Stack: Strong, hands-on SQL and Python experience. Pipeline Support: Solid experience supporting and troubleshooting production ...

achieve measurable results. If you thrive on making an impact, we'd love to hear from you. What you'll be doing 🚀 Deliver onboarding sessions that set customers up for success. 🎓 Run engaging product training and adoption workshops. 📈 Help customers maximise the value of their technology investment. 🤝 Build … with a commercial team to support customer retention and long-term growth. We're looking for someone who has: Customer Success, Account Management or Client Success experience. Worked within SaaS, Recruitment Technology or HR Tech. Delivered onboarding, implementation or customer training. Managed multiple customer accounts with confidence. ...

delivery of customer operations across multiple heat network sites-ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/offboarding, complaints and service interruptions. What you'll be doing Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries … centre providers against SLAs Ensure customer platforms run smoothly: online accounts, app, payment providers, billing platform and data flows Lead new site/customer onboarding, partnering with regional teams and service partners Support escalations: complex complaints, service interruptions and Ombudsman cases Drive process improvement: SOPs, guidance, training ...

DescriptionFlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that … role represents an excellent opportunity to gain experience in dealing with high-profile clients, cutting-edge technology and the financial services industry.ResponsibilitiesResponsibilities include both client facing and technical aspects to provide a high-quality technical relationship between our clients and the Client Services team:Relationship Management:• Liaise with ...

regional insights reporting, REEV territory management for small- and large-scale changes, TPOSM logistics from warehouse to Field Force lock-ups, retailer onboarding, Power BI dashboard requirements and updates via the Data Analytics team, and Drive 2.0 support and query management. Your role will also be critical … Policies - SOX controls in place and checks completed (L2C C048A - DTE Payment File Controls). SOPs and controls in place (10-C - REEV Customer Onboarding). Quality KPIs - Stakeholder Net Promoter Score [NPS], Quality Score [based on PML Quality framework], Quality Evaluations [Per Advisor] High-Performing ...

Client: A scaling fintech is looking for a NQ-3 PQE* lawyer to join their legal team. Working autonomously, you will be responsible for a range of legal matters across the business. Key Responsibilities: Working as part of a small team of lawyers, you will be responsible … assist with providing training to the business on new and ongoing legal and compliance issues Provide support to the business on the onboarding of new clients Working in multidisciplinary teams across various departments, including product development, marketing, and human resources, ensuring that all business activities comply with applicable ...

loop is what you'd be growing. The Role We're hiring a growth product manager to lead two workstreams: 1) improve the onboarding experience, and 2) use Marketplace as our primary growth engine for both Kato Pro and Atlas. Short term, you'll baseline the funnels, identify … Marketplace → Agency CRM conversion funnel Strengthen Marketplace → Atlas data contribution flow (structured first-party data lift) Ship measurable improvements to new-customer onboarding and activation Support Atlas regional rollout in priority regions with measurable Marketplace-driven data uplift Ship and measure 1-2 growth plays on Kato ...

drive adoption, retention, and satisfaction using centralised digital platforms such as the Brandwatch Success Hub, Customer Success Platforms, and Intercom.Key ResponsibilitiesCustomer Onboarding: Digital CSMs guide customers through a self-service onboarding experience using resources provided in the Success Hub. For eligible accounts, onboarding … inbox (success@brandwatch.com), not personal emails.Lifecycle Management & Success: CSMs ensure customers have the tools, resources, and guidance they need throughout the lifecycle — from onboarding through renewal. They provide usage insights, business reviews (often automated within the Success Hub), and recommendations tailored to each customer segment.Collaboration With Internal Teams ...

Company DescriptionWise is a global technology company, building the best way to move and manage the world’s money.Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad ...

best, hardest work of your life in a company engineered to endure.If that sounds like you, join us in building what comes next.About the Client Education teamEvery hx customer's success depends on their teams knowing how to use our platform well - not just how to click through … build genuinely good pricing models with it. Client Education exists to make that happen. We sit at the intersection of Product, Partnerships, and Customer teams, turning new features and platform capability into training, certification, and documentation that our clients and delivery partners can actually learn from.The team owns ...

keeping records accurate and visible to the department lead Run managed service customer calls with the engineers from the managed services team Run onboarding and offboarding logistics for EMEA teams, covering kit, accounts, tool access and first week scheduling Administer tooling and licences across JIRA, Confluence, incident.io, Harvest … with customers directly and with finance and support. Administer Google partner portal access, user management and certification tracking for the EMEA region Coordinate customer onboarding logistics, including scheduling, kickoff calls Arrange logistics for team and customer travel — including international project kickoff trips, GTM-led EMEA events ...

part of how we scale well. The role This is a hybrid customer success and operations role, sitting at the centre of customer onboarding, account health, platform configuration, and day-to-day delivery. Youll work directly under our co-founder and Head of Customer Success, supporting a growing … portfolio of organisations through onboarding, activation, and account health. Part of the job is execution: making sure accounts are set up correctly, integrations are running cleanly, and nothing falls through the cracks. The bigger part is ownership: being the person who spots a problem and sorts it, without ...