Service Desk Team Leader - Berkshire - £32,000 - £38,000
- Hiring Organisation
- InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
- Location
- Berkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 32,000 - 38,000 Annual
Improve communication and collaboration between teams. Identify training or knowledge gaps within the Service Desk. Help reduce unnecessary escalations through better first-line resolution. Coaching and Team Support Provide day-to-day guidance and support to Service Desk engineers. Help develop confidence, structure and professionalism within the team. Encourage good ...