Infrastructure & Support Lead - Manchester
- Hiring Organisation
- Adria Solutions
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £60,000
security, backups, and support processes. Youll introduce greater operational maturity through clear SLAs, measurable KPIs, structured incident management, and improved vendor accountability, while coaching and developing the existing team to move from a reactive support culture to a more proactive service-led approach. As stability improves, youll play … credibility with strong operational leadership. You will ideally have: Previous experience leading or managing IT infrastructure, operations, or support teams Strong people management and coaching capability Experience improving IT service delivery through KPIs, SLAs, and process maturity Technical understanding of Microsoft 365, virtualised environments, infrastructure, and security A proactive mindset ...