51 to 55 of 55 Continuous Improvement Jobs in South Wales

delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement of Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will … access to systems and assets. About you. Demonstrable experience managing or supporting security technology or IAM technologies. Experience overseeing the operation, maintenance, and improvement of live technology services. Experience providing first- and second-line support for operational services, and use of tools such as ServiceNow. Competent ...

large, geographically distributed workforce and provides services that must remain resilient around the clock. This position combines supplier governance, operational service management, continual improvement and senior stakeholder engagement. It will suit someone who enjoys resolving complex cross-supplier issues, improving customer experience and bringing structure and accountability … incident, major-incident, problem and change practices. Lead the operational transition of new and changed services. Maintain service catalogue and configuration information. Develop continual-improvement plans and track measurable benefits. Improve user experience through automation, self-service and knowledge management. Support service continuity, disaster recovery and regulatory compliance. ...

Full Benefits A leading UK Managed Services provider is seeking an experienced Service Experience Manager to drive service quality, end-user satisfaction, and continual improvement across Workplace and EUC services. This role is ideal for someone who thrives in operational environments, understands the realities of front-line service … similar) Solid understanding of modern Workplace/EUC technologies (M365, Intune, Entra ID, Autopilot etc.) Proven involvement in problem management, RCA, and continual improvement Excellent communication skills, especially during service disruption Ability to remain calm, pragmatic, and decisive under pressure Empathy for end users and a passion ...

delivery of services around its range of products. This is a customer-facing role focused on service delivery, supplier management, SLA performance and continual improvement, working with stakeholders across the UK and Europe. The Role The successful candidate will be responsible for creating, negotiating, implementing, monitoring and improving … Monitoring service performance and analysing SLA/contract performance Leading regular customer service reviews and producing performance reports Identifying opportunities for continual service improvement Supporting ITIL-based service management initiatives Managing communication around major incidents and supporting recovery activities Supporting contract renewals and commercial discussions with suppliers Managing ...

relevant NPCC guidance. You will establish robust governance and assurance arrangements to monitor organisational performance, identify emerging risks and opportunities, and drive sustainable improvement across the Force. As a visible champion for inclusion, you will monitor external developments, anticipate future legislative and policy changes, and provide strategic advice … frameworks and performance measures. Ensuring compliance with relevant legislation, national policing requirements and Welsh Language Standards. Monitoring and evaluating organisational EDI performance and driving continuous improvement. Building strong relationships with internal and external stakeholders to influence positive change. Horizon scanning emerging legislation, best practice and national developments to inform ...