76 to 100 of 407 Continuous Improvement Jobs in the West Midlands

Service Desk Manager

Location
Birmingham, England, United Kingdom
Continuously improve processes, tools, and service levels to align with industry best practices and organizational goals. Foster a culture of service excellence, collaboration, and continuous learning within the team. Key Responsibilities: Team Leadership and Management: Oversee the daily operations of the global Service Desk, ensuring consistent delivery of support … Desk Analysts supporting their development. Conduct regular performance reviews, set clear objectives, and provide mentoring and development opportunities for the team. Service Delivery and Continuous Improvement: Monitor and analyse key KPIs and SLAs to ensure targets are met or exceeded. Identify areas for improvement ...

Commercial Business Analyst

Location
Coventry, England, United Kingdom
customer and dealer experience. Working across Commercial, Sales, Aftersales, Operations, Dealer Networks and IT , you will analyse existing processes, identify opportunities for improvement, define requirements and support the delivery of strategic technology initiatives. This is an excellent opportunity for an experienced Business Analyst who combines strong commercial understanding … release activities. Support User Acceptance Testing (UAT) to ensure solutions meet business expectations. Assist with release planning, deployment and post-implementation reviews. Drive continuous improvement across business processes and system capabilities. Data & Business Insights Analyse commercial and operational data to identify trends, risks and opportunities. Develop reports ...

Software Developer, Developer Platform

Location
Stoke-on-Trent, England, United Kingdom
with Google Cloud Platform Expertise in containerisation using Docker and orchestration with Kubernetes Familiarity with Infrastructure as Code tools such as Terraform Implementation of continuous integration and continuous delivery pipelines and automation Practical understanding of monitoring and logging tools including Prometheus, Grafana, and ELK Advanced analytical problem-solving … infrastructure as code solutions Engage in agile ceremonies, proactively communicating progress and any blockers. Explore emerging technologies and trends in platform engineering to drive continuous improvement At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow ...

Software Developer, Developer Platform

Location
Stoke-on-Trent, England, United Kingdom
with Google Cloud Platform Expertise in containerisation using Docker and orchestration with Kubernetes Familiarity with Infrastructure as Code tools such as Terraform Implementation of continuous integration and continuous delivery pipelines and automation Practical understanding of monitoring and logging tools including Prometheus, Grafana, and ELK Advanced analytical problem-solving … infrastructure as code solutions Engage in agile ceremonies, proactively communicating progress and any blockers. Explore emerging technologies and trends in platform engineering to drive continuous improvement Hiring Statement At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals ...

Data Engineering Lead

Location
Birmingham, England, United Kingdom
purpose. This role is ideal for a technically strong data engineering professional who enjoys combining hands‐on delivery with leadership and continuous improvement. What you will do? As our Data Engineering Lead, you will: Design, develop and maintain enterprise ETL/ELT pipelines, integrating data from case management, finance … third‐party systems into a central data platform. Lead the development and continuous improvement of our cloud‐based data platform within Azure. Ensure data pipelines are scalable, reliable, cost‐effective and resilient. Build and maintain datasets that support business reporting, analytics, dashboards and data‐enabled products. Establish ...

AI Value Analyst

Location
Birmingham, England, United Kingdom
supports agent creation, configuration, knowledge base integration, and enterprise-wide deployment. We focus on delivering measurable business value through AI adoption, user engagement, and continuous improvement of agent capabilities across the organisation. Key Tasks and Responsibilities Analytics & Value Measurement Conduct regular analysis of user behaviour, engagement patterns … platform analytics for stakeholders Conduct ROI analysis and value assessments for deployed agents, gathering user feedback to quantify benefits Identify trends, opportunities for improvement, and best practices from usage data Create regular value reports and presentations for senior leadership Compliance & Governance Monitor user compliance with platform policies, governance ...

Senior Electronic Engineer

Location
Stafford, England, United Kingdom
Failure Mode and Effects Analysis (DFMEA) activities to identify and mitigate design risks. Analyse test results and engineering data to develop recommendations and drive continuous product improvement. Technical Leadership & Engineering Authority Act as a technical authority within electronic hardware engineering, providing technical direction and guidance across projects and engineering … obsolescence, availability and extended lead times. Support the maintenance, modification and improvement of legacy electronic products to extend their operational lifespan. Promote continuous improvement in product quality, reliability, manufacturability and engineering efficiency. What You Will Bring We are looking for an experienced electronics engineer with ...

Project Management & Operations Analyst Graduate

Hiring Organisation
Capgemini
Location
Telford and Wrekin, United Kingdom
Employment Type
Full Time
Salary
35000 GBP Annually
will go through a series of pre-employment checks, including: Identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) This role is based in Telford, and you’ll typically … help monitor and improve service performance against Service Level Agreements, manage incidents, problems, and changes, and work closely with technical teams to drive continuous improvement and ensure service reliability. Business Operations Analyst (BOA) You’ll support the day-to-day operations of the business, including financial activities ...

Data Scientist

Location
Stratford-upon-Avon, England, United Kingdom
relevant datasets, apply robust statistical methods and model governance, and communicate findings clearly so stakeholders can act with confidence. You’ll also contribute to continuous improvement as technology, methods and the data landscape develop. This is a full time role based in Stratford Upon Avon, with … though not essential, Experience with unsupervised ML techniques such as clustering is desirable Cloud, basic data engineering and deployment experience is desirable including Git, continuous integration and delivery, automated testing and model deployment within platforms such as Azure, Snowflake or Databricks. Experience mentoring and coaching Data Scientists or analysts ...

Pricing Principal Data Analyst

Location
Stratford-upon-Avon, England, United Kingdom
crucial in supporting with the migration from our legacy on-premise SQL servers, to our Azure SQL data warehouse. With an eye for continuous improvement, you’ll create and review data models, transformation routines, and performance reports, all while ensuring that our data management controls are robust ...

Data Engineering Strategy Lead

Location
Telford, England, United Kingdom
will go through a series of pre-employment checks, including:identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspentcriminal record check (known as Disclosure and Barring Service)Your roleThe purpose of this role is to help the Data & Intelligence Portfolio assess … engineering guardrails.• Drive adoption of modern engineering approaches, automation, AI-assisted engineering, DevOps, and cloud-first delivery models.• Promote engineering excellence, innovation, and continuous improvement across the portfolio.Community & Talent Development• Mentor senior engineers and future technical leaders.• Drive a culture of continuous learning and professional development. ...

SAP FI-CA/PSCD Consultant

Location
Telford, England, United Kingdom
growth and success of the TRM solution. This is a challenging and multi-faceted role that requires strong functional SAP knowledge, a commitment to continuous learning and big-picture thinking. **Hybrid working**: The places that you work from day to day will vary according to your role, your needs … will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)## **Your role**In this role, you'll combine your SAP expertise with ...

Strategic Lead (Applications)

Hiring Organisation
Honeycomb Group
Location
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£50,000
ensuring our applications remain reliable, effective and fit for purpose. This is an exciting opportunity to shape the future of our digital landscape, championing continuous improvement, automation and emerging technologies, including AI, to enhance services and business performance. What youll do: Lead the development and delivery … system upgrades and projects from planning and testing through to successful implementation. Ensure excellent day-to-day application support, maintaining service levels and driving continuous improvement. Work closely with business teams, suppliers and stakeholders to identify opportunities for innovation and change. Explore and implement AI-enabled solutions that improve ...

2nd line Service Desk Team Leader

Hiring Organisation
ECS Resource Group Ltd
Location
Solihull, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£47000 - £48000/annum + 20% Shift Allowance (£48,000 OTE)
expectations are exceeded. Alongside your leadership responsibilities, you'll act as a senior technical escalation point, supporting engineers with complex incidents and helping drive continuous improvement across the service desk. Key Responsibilities Leading and managing a team of IT, Network, and Voice Engineers. Monitoring ticket queues ...

Project Manager

Location
Coventry, England, United Kingdom
Delivery Management Facilitate Agile ceremonies including: Sprint Planning Daily Stand-ups Sprint Reviews Retrospectives Support backlog refinement and prioritisation activities. Drive iterative delivery and continuous improvement practices. Monitor team performance and delivery metrics to ensure successful outcomes. Asset Intelligence & Digital Innovation Deliver projects involving: Artificial Intelligence ...

Software Engineer - ERP

Location
Birmingham, England, United Kingdom
### **Job Description**## Overview The Finance Systems Software Engineer is responsible for the design, development, configuration, integration, support and continuous improvement of Finance Systems applications and associated technology services. The role works across Oracle E-Business Suite, Oracle JDE, Oracle Fusion, reporting platforms, integrations, workflows ...

Software Engineer - ERP

Location
Birmingham, England, United Kingdom
Description Overview The Finance Systems Software Engineer is responsible for the design, development, configuration, integration, support and continuous improvement of Finance Systems applications and associated technology services. The role works across Oracle E-Business Suite, Oracle JDE, Oracle Fusion, reporting platforms, integrations, workflows and custom applications ...

Technical Lead

Hiring Organisation
Hackajob Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
delivery teams to ensure customer context is understood and reflected in the resolution of technical issues and service activity to drive service excellence and continuous improvement. Lead operational input into Change processes, representing customers in the Change Advisory Board (CAB) and ensuring changes are well-governed and documented. Participate ...

Junior PMO Analyst

Hiring Organisation
Pontoon
Location
Warwick, Warwickshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
reports for senior stakeholders. Analyse project information to provide clear and meaningful insights. Ensure data accuracy across key systems and reporting tools. Process Improvement & Change Support the identification and implementation of process improvements. Create and maintain process maps, SOPs, templates, trackers, and governance documentation. Drive consistency and best … with stakeholders at all levels. Naturally organised and detail-oriented. Curious and confident in asking questions. Analytical with strong problem-solving skills. Focused on continuous improvement and delivering results. Why Apply? Join a high-visibility programme environment with exposure to senior leadership. Gain valuable experience across ...

Application Support Desk Manager

Hiring Organisation
SCC
Location
Birmingham, UK
Employment Type
Full-time
operational leader for the team, ensuring high levels of customer satisfaction, strong service performance against SLA targets, effective escalation management, and continuous improvement of support processes. The role serves as the key interface between Service Desk teams, end users, third-line resolver groups, application specialists, development teams … problem management activities. Recommend and implement service improvements to reduce support demand. Promote automation and efficiency opportunities where appropriate. Produce service reports and improvement plans based on operational metrics. Service Reporting & Performance ManagementDevelop and maintain operational dashboards and service reports. Monitor and report on: SLA performanceTicket volumesCustomer satisfactionResolution ...

Product Owner

Hiring Organisation
Compass UK & Ireland
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
operational risk, performance, resilience and technical sustainability considerations are incorporated into product decisions. Use live service data, user feedback and operational insights to drive continuous product improvement. What we're looking for Experience owning and managing product backlogs within an agile delivery environment. Strong stakeholder management skills … data and insight to inform decision-making. Excellent communication and collaboration skills, with the confidence to influence stakeholders at all levels. Passion for continuous improvement, customer value and delivering measurable business outcomes. Ability to thrive in a fast-paced, dynamic environment while maintaining focus on priorities ...

Manager, Software Engineering (UK Remote)

Location
Birmingham, England, United Kingdom
drive alignment and innovation. Provide hands‐on leadership by setting clear, measurable goals, fostering accountability, and inspiring a culture of excellence, collaboration, and continuous improvement. People Management and Development. Take full responsibility for managing and supporting the individuals within your globally distributed team. Build an environment where engineers feel … closely with the team's Tech Lead throughout the Product Development Life Cycle to ensure clear alignment and seamless delivery. Analyze Metrics and Drive Continuous Improvement. Use quality metrics and development analytics to evaluate team performance and identify opportunities for optimization. Foster a culture of continuous improvement ...

Delivery Manager - Telford/Hove

Hiring Organisation
FDM Group
Location
Telford, Shropshire, United Kingdom
Employment Type
Full-Time
Salary
£60,000 per annum
readiness and service handover Knowledge of modern engineering and automated delivery practices Experience coaching or developing junior Delivery Managers or Delivery Leads Experience identifying continuous improvement opportunities and implementing measurable improvements About Us FDM is an award-winning global leader in tech and business talent solutions, backed ...

Principal Data Engineer

Location
Wolverhampton, England, United Kingdom
approaches Providing technical leadership, mentorship and guidance to Data Engineers while championing DataOps, DevOps, CI/CD and Infrastructure as Code practices to drive continuous improvement, platform optimisation and operational excellence What's in it for you? We offer a base salary depending on experience ranging from ...

DevOps Engineer

Location
Birmingham, England, United Kingdom
with database architecture, in line with the wider group governance. This includes working with both structured and unstructured data storages. Promoting a culture of continuous improvement within the Development team by mentoring and upskilling others. Participating in Isio’s CAB to ensure effective governance of changes being ...