Basingstoke Campus, Gresley Road, Basingstoke, England
SOUTH WESTERN RAILWAY LIMITED
The purpose of this role is to facilitate continuousimprovement within the Service Delivery (Control) function to facilitate and drive meaningful improvements within the Control space in order to achieve an aim of being able to provide a service our customers can rely on, particularly during disruptive events. Role Direct, develop and foster a culture of structured … continuousimprovement across the control. Facilitate structured continuousimprovement utilising the agreed tools to solve problems and implement the solution. Engagement with stakeholders to deliver the organisation's structured continuousimprovement strategy. Support a sustained culture of structured continuousimprovement challenging existing processes, exploring new ways of working … business cases for change and supporting proposals. Work with teams to identify and improve areas of poor performance. To identify and lead on the delivery of Control performance improvement workstreams within their area of expertise, including the identification and adoption of industry good practice. To undertake incident learning reviews to identify both areas of good practice and areas More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Pertemps Thames Water
cloud solutions using SAP applications. Convert business requirements into practical solutions, delivering high-quality products that are fit for purpose, robust and secure. Led all technical design, development, testing, continuousimprovement, maintenance and support of corporate solutions to support strategic insight and analytical decisions. Lead a development, testing and support team of engineers to support and enhance … and direct the handover of solutions into business-as-usual (BAU) operations to support a robust service transition. Own and manage deployments of new releases to the production environment. ContinuousImprovement: Identify areas of continuousimprovement and create effective solutions to implement them. Become a key contributor and advocate of SAP best practices and More ❯
Twyford, Reading, Berkshire, England, United Kingdom
Source4 Personnel Solutions
coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuousimprovement across the organization. PMO Team Lead Location: Twyford, Berkshire Salary: £45,000 – £49,000 per annum What you’ll be doing: Leading and developing the PMO … rollouts Implementing and maintaining project management standards, tools, and methodologies Monitoring project performance and reporting regularly to the Senior Leadership Team Identifying and mitigating project risks and issues Driving continuousimprovement through project reviews and lessons learned Collaborating with cross-functional teams to ensure strong stakeholder engagement What the client is looking for: Proven experience leading PMO … PMI-ACP are advantageous but not essential) Background in IT engineering projects (e.g., networking, CCTV, retail intelligence) is highly desirable Strategic thinker with a passion for operational excellence and continuousimprovement Skilled in change management and organizational transformation Excellent communication and stakeholder management skills Self-motivated, results-driven, and solutions-focused team player Knowledge of ServiceNow would More ❯
quality assurance, warehouse & logistics, facilities management, IT, and legal compliance - ensuring they work seamlessly to support the business. This is a pivotal role for someone who thrives on collaboration, continuousimprovement, and cross-functional leadership. You will be instrumental in driving alignment and performance across departments, fostering a culture of accountability, and ensuring our operational infrastructure supports … office in St Leonards, East Sussex. Key Job Elements: Strategic oversight working alongside regional department managers as well as the global leadership team of each function. Drive efficiency and continuousimprovement for the areas of responsibility as well as integration with the rest of the EMEIA organisation. Be an advocate for change management and support new cross … functional initiatives. Quality Champion quality standards across all operational areas.Monitor quality management systems and continuousimprovement initiatives.Lead our European audit programme to ensure ISO compliance. Procurement Execute procurement strategy and supplier management in line with agreed strategic planning to ensure cost effective sourcing and timely delivery.Oversee contract negotiations, vendor performance and risk mitigation. Warehouse & Logistics Manage inventory More ❯
quality assurance, warehouse & logistics, facilities management, IT, and legal compliance - ensuring they work seamlessly to support the business. This is a pivotal role for someone who thrives on collaboration, continuousimprovement, and cross-functional leadership. You will be instrumental in driving alignment and performance across departments, fostering a culture of accountability, and ensuring our operational infrastructure supports … office in St Leonards, East Sussex. Key Job Elements: Strategic oversight working alongside regional department managers as well as the global leadership team of each function. Drive efficiency and continuousimprovement for the areas of responsibility as well as integration with the rest of the EMEIA organisation. Be an advocate for change management and support new cross … functional initiatives. Quality Champion quality standards across all operational areas.Monitor quality management systems and continuousimprovement initiatives.Lead our European audit programme to ensure ISO compliance. Procurement Execute procurement strategy and supplier management in line with agreed strategic planning to ensure cost effective sourcing and timely delivery.Oversee contract negotiations, vendor performance and risk mitigation. Warehouse & Logistics Manage inventory More ❯
of client systems, networks, and applications. Collaborate with various support teams to escalate and resolve complex issues comprehensively. Document support activities, solutions, and create knowledge base articles to drive continuousimprovement and knowledge sharing. Be flexible and willing to travel between two sites Hampton or Guildford Desired Personal Skills: Excellent interpersonal and communication skills both verbal and … of the IT service assisting other teams where required from helpdesk, support through to architectural design and implementation. Documenting support activities, solutions, and creating knowledge base articles to drive continuousimprovement and knowledge sharing. Experience with Windows Server. Experience in utilising ITSM tool sets. Experience with repairs such as troubleshooting computers that will not power on, storage … issues and broken laptop screens would be an advantage Join our team and be part of a company that values personal growth, team success, and provides opportunities for continuousimprovement in the world of IT. Planet Intelligent Technology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion More ❯
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
Technical Placements
in coding, testing, and documentation. Develop and refine measurable software development processes to enhance efficiency and quality. Collaborate with R&D team section managers to improve development workflows. Champion ContinuousImprovement Promote high-speed iterations and measurable improvements in code quality. Encourage continuous enhancement of coding practices. Foster a culture of continuousimprovement … including setting objectives, conducting evaluations and clearly documenting and monitoring progress. Software Development Lifecycle (SDLC) Management Proficiency in Waterfall as well Agile practices, including Scrum and Kanban. Experience in Continuous Integration/Continuous Deployment (CI/CD), setting up and managing CI/CD pipelines using tools like Jenkins, GitLab CI, or Azure DevOps. Expertise in version control More ❯
the team. Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression ContinuousImprovement: spearhead improvement in process & practices to elevate Product Development Flow Resource Allocation: provide support where needed for the projects that move the organisation forwards. … of working in Agile environments (Scrum, Kanban) Proven track record of Programme & Project Management A defined philosophy of Quality Methods as they relate to SDLC Forward thinking & committed to continuousimprovement within both software products and process Ability to be hands-on and effectively delegate where appropriate with a self-motivated, can-do attitude that leads by More ❯
Biggin Hill, Kent, United Kingdom Hybrid / WFH Options
Fortune Brands Innovations
at 23:59 BST. The vacancy As our Senior Quality Assurance Engineer, you ll be at the heart of our quality transformation team Identify opportunities, solve problems, and drive continuousimprovement across the EMEAA region. You ll ensure we meet and exceed ISO 9001:2015 standards, manage our Quality Management System (QMS), and collaborate across sites and … corrective actions. Support Regional Projects: Act as a quality SME on cross-functional initiatives, driving alignment and excellence. Train & Empower Teams: Deliver engaging training on quality tools, standards, and continuousimprovement practices. Promote CI Culture: Identify improvement opportunities, lead initiatives, and measure impact across the region.What You Bring Proven ability to turn complex data into More ❯
Twyford, Reading, Berkshire, England, United Kingdom
Source4 Personnel Solutions
coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuousimprovement across the organization. What you’ll be doing:Leading and developing the PMO team, providing guidance, mentorship, and performance managementOverseeing the planning, execution, and delivery of … communication strategies during project rolloutsImplementing and maintaining project management standards, tools, and methodologiesMonitoring project performance and reporting regularly to the Senior Leadership TeamIdentifying and mitigating project risks and issuesDriving continuousimprovement through project reviews and lessons learnedCollaborating with cross-functional teams to ensure strong stakeholder engagement What they are looking for:Proven experience leading PMO teams or … or PMI-ACP are advantageous but not essential)Background in IT engineering projects (e.g., networking, CCTV, retail intelligence) is highly desirableStrategic thinker with a passion for operational excellence and continuous improvementSkilled in change management and organizational transformationExcellent communication and stakeholder management skillsSelf-motivated, results-driven, and solutions-focused team playerKnowledge of ServiceNow would be beneficial but not essential Why More ❯
evolving the SAFE platform and its supporting systems, services, and infrastructure. This is a strategic and hands-on role focused on ensuring consistent service quality, smooth delivery operations, and continuousimprovement of operational processes. You will work alongside the Client Services and Support Team Manager-who handles frontline support-focusing on the end-to-end service lifecycle … to develop and implement strategic plans that enhance operational efficiency, service reliability, and customer satisfaction. Lead and coordinate the Service Operations team, fostering a culture of collaboration, innovation, and continuous improvement. Mentor and develop team members, encouraging professional growth and performance excellence. Operational Management Own and manage daily service operations (excluding frontline support), including change enablement, incident coordination, major … open communication with customers, addressing service-related concerns and driving service excellence. Communicate effectively with internal and external stakeholders, providing insights and updates on service health and operational performance. ContinuousImprovement Lead initiatives to increase automation, observability, and operational resilience. Stay abreast of industry trends, emerging technologies, and best practices, fostering a culture of continuous learning More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Pertemps Thames Water
is key to helping us achieve our ambition to become the leading digital-first utility company. You will be responsible for ensuring that operational systems are fully optimised, driving continuousimprovement, and enabling customer-focused outcomes. You will work closely with stakeholders across the business, provide subject matter expertise for system changes, and lead improvement activities that deliver measurable efficiency and performance benefits. What youll be doing as a Process & Systems Excellence Lead Leading continuousimprovement activities to deliver measurable cost and efficiency benefits. Engaging with stakeholders to identify opportunities and manage the implementation of change. Supporting technical deployments, providing subject matter expertise, and assisting with testing new functionality. Creating … Salesforce desirable). Ability to develop robust business cases to support change. Skilled in using Microsoft tools to analyse and present data effectively. Experience of leading projects or improvement activities with proven benefits. Strong communication, listening, and interpersonal skills. Organised and able to prioritise workload, while staying calm under pressure. Curious, creative, and persistent in solving problems and More ❯
is key to helping us achieve our ambition to become the leading digital-first utility company. You will be responsible for ensuring that operational systems are fully optimised, driving continuousimprovement, and enabling customer-focused outcomes.You will work closely with stakeholders across the business, provide subject matter expertise for system changes, and lead improvement activities … that deliver measurable efficiency and performance benefits. What you’ll be doing as a Process & Systems Excellence Lead Leading continuousimprovement activities to deliver measurable cost and efficiency benefits. Engaging with stakeholders to identify opportunities and manage the implementation of change. Supporting technical deployments, providing subject matter expertise, and assisting with testing new functionality. Creating training materials … Salesforce desirable). Ability to develop robust business cases to support change. Skilled in using Microsoft tools to analyse and present data effectively. Experience of leading projects or improvement activities with proven benefits. Strong communication, listening, and interpersonal skills. Organised and able to prioritise workload, while staying calm under pressure. Curious, creative, and persistent in solving problems and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
JOB SWITCH LTD
reporting and enabling better insights through advanced data tools. The postholder will lead and contribute to data related projects, working with large datasets, applying data governance principles and driving continuousimprovement in asset data processes, particularly through the development and use of interactive dashboards. They will also support the delivery of key initiatives aligned to the business … reporting and system inputs, promoting transparency and fairness. Provide technical support for data projects, including system upgrades and testing, with a focus on usability and accessibility. Lead data improvement initiatives, including profiling and publishing dashboards to track progress and celebrate team achievements. Share knowledge and … coach others on data quality and governance best practices, promoting a culture of learning, collaboration and inclusion. Work with stakeholders across the organisation to resolve data issues and promote continuousimprovement through respectful engagement. Use data trends and insights to support strategic decisions and identify areas for improvement, ensuring alignment with Southern Housing's values More ❯
test planning, execution, coordination, etc. Partnering with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will meet business requirements. ContinuousImprovement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuousimprovement within scrum or project teams More ❯
Matter Expert for employee data across Group Functions, managing ongoing HR system development and delivering critical business insights. With responsibility for maintaining system accuracy, supporting global processes, and driving continuousimprovement, you'll help shape the way we use HR technology to support people strategies and decision-making. Key Responsibilities Act as the Subject Matter Expert for … Provide data insights and support people change projects. Act as an escalation point for data queries and system defects, working with technical and functional teams to resolve issues. Drive continuousimprovement in HR processes, systems, and reporting through collaboration and best practice. Lead HR system change projects, from business case through to implementation and stakeholder engagement. Support More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Hestia Housing Support
inclusive, and responsive service pathways that meet user needs while supporting business objectives and strategic priorities such as relational, safe, and purposeful care. Central to this role is the continuousimprovement and transformation of blended service models, combining digital tools, remote support, and face-to-face interventions to enhance outcomes for individuals, families, and communities. The role … teams and familiarity with digital transformation, enterprise platforms (e.g., MS 365), and customer experience strategy is essential. Candidates should also have a proven track record of delivering service innovation, continuousimprovement, and transformation, with the ability to evaluate service outcomes and measure the impact of improvements. A solid understanding of digital tools, remote working practices, and hybrid More ❯
london (west end), south east england, united kingdom Hybrid / WFH Options
Hestia Housing Support
inclusive, and responsive service pathways that meet user needs while supporting business objectives and strategic priorities such as relational, safe, and purposeful care. Central to this role is the continuousimprovement and transformation of blended service models, combining digital tools, remote support, and face-to-face interventions to enhance outcomes for individuals, families, and communities. The role … teams and familiarity with digital transformation, enterprise platforms (e.g., MS 365), and customer experience strategy is essential. Candidates should also have a proven track record of delivering service innovation, continuousimprovement, and transformation, with the ability to evaluate service outcomes and measure the impact of improvements. A solid understanding of digital tools, remote working practices, and hybrid More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Total IT
with structured support from the Head of Operations and HR Manager) Ensure clients, colleagues, and third parties have a seamless experience across every project Drive the design, rollout, and continuousimprovement of the PMO function For the right candidate, this role offers a clear growth path to PMO Manager as the function matures. Responsibilities Leadership and Line … to ensure communication and expectations are clear at all times. Act as escalation point for governance issues, risks, and decisions. Liaise with Finance on project milestones, budgets, and invoicing. ContinuousImprovement Monitor PMO team performance against agreed measures (compliance, efficiency, customer satisfaction). Lead focus groups and initiatives to refine processes, templates, and tools. Promote the PMO More ❯
providing guidance and expertise on complex accounting issues, including revenue recognition. Develop and maintain financial policies, procedures, and documentation to ensure compliance with regulatory requirements and internal controls. Drive continuousimprovement initiatives to enhance the efficiency and effectiveness of financial processes and systems. Partner with cross-functional teams, including Sales, Marketing, and Engineering, to provide financial insights … other financial service providers, ensuring timely and accurate completion of audits and tax filings. Provide leadership and mentorship to the finance team, fostering a culture of excellence, collaboration, and continuous learning. Qualifications and Skills: Fully qualified accountant (ACA) with extensive post-qualification experience in a leading Tech business. Proven experience working in a scaling tech company or startup environment … and provide strategic insights. Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders. Proactive and results-driven with a focus on driving continuousimprovement and operational excellence. Ability to thrive in a fast-paced and dynamic environment, with a passion for innovation and technology. This is an exciting opportunity to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lorien
scope, budget, and schedule, while embedding strong governance and project management controls. You'll also support the transition of projects into business-as-usual operations and contribute to the continuousimprovement of internal transformation capabilities. Key Responsibilities Lead and manage transformation projects from initiation to closure. Develop and maintain detailed project plans including scope, deliverables, timelines, resources … develop mitigation strategies. Monitor resource capacity and adjust plans to maintain delivery efficiency. Ensure high-quality project documentation and leverage digital tools for collaboration. Conduct project reviews and implement continuousimprovement initiatives. Support internal initiatives to strengthen transformation capabilities and culture. About You You're a strategic thinker with a hands-on approach to project delivery. You More ❯
The PMO Lead supports the Head of PMO in delivering project portfolio oversight, governance, and operational excellence. This role ensures consistent project delivery standards, facilitates resource planning, and drives continuousimprovement across the PMO. Key responsibilities include managing the project portfolio aligned to NGET or NESO priorities, implementing PMO processes and tools, overseeing governance and reporting, and … management experience; understanding of governance and delivery methodologies (Agile, Waterfall, Hybrid); excellent stakeholder engagement; ability to manage priorities and drive results; integrity, professionalism, resilience; collaborative and communicative; strategic focus; continuousimprovement mindset; English and Maths qualifications; extensive PMO experience in telecoms/infrastructure; people management experience. Desirable: Relevant certifications (e.g., PRINCE2, PMP); proficiency in tools (e.g., MS More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Montpellier Resourcing
systems to detect and investigate suspicious activity. This is an ideal position for someone who wants to take ownership of complex cases, mentor junior colleagues, and contribute to the continuousimprovement of the team's processes and systems. Duties of the Transaction Monitoring Analyst to include: Complex Case Investigation: Conduct in-depth investigations into high-risk fraud … logic, adjusting thresholds, and participating in system testing. Cross-Functional Partnership: Work closely with other departments, including Operations and Compliance, to resolve cases and implement swift risk mitigation actions. ContinuousImprovement: Stay ahead of evolving financial crime typologies and regulatory changes, proactively sharing insights and contributing to the refinement of internal policies and procedures. Requirements for the More ❯
Chipping Norton, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Owen Mumford Ltd
to minimise stock variation, optimise stock availability, and ensure timely stock reporting. Represent the Supply Chain Team in all Master Data knowledge sharing forums; promoting local best practice and continuousimprovement initiatives. Develop and maintain a 3PL Inventory continuousimprovement programme, ensuring all OM inventory is captured accurately and communicated in real time. Implement More ❯
with executive stakeholders to ensure performance frameworks, reporting systems, and insights are aligned with strategic priorities. The role combines analytical expertise, strategic thinking, and cross-functional collaboration to drive continuousimprovement and inform high-impact decisions. Key Responsibilities Performance Reporting : Design and manage internal and external reporting frameworks, including KPIs and regulatory submissions. Strategic Insights : Deliver actionable … insights through data analysis, scenario modeling, and forecasting to support strategic initiatives. ContinuousImprovement : Identify and implement performance enhancement opportunities across operations and strategy. Analytics Advisory : Provide quantitative support for decision-making and foster a culture of data-led thinking across the organization. Impact & Influence Supports executive and board-level decisions with clear, evidence-based insights. Leads More ❯