Senior CRM Manager
- Hiring Organisation
- FRP Group
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
30+ site, 900+ headcount, full-service Business Advisory Firm. We are seeking a Senior CRM Manager to lead the business adoption, value realisation and continuous improvement of our CRM platform across a national professional services organisation. The role is predominantly business-facing , focused on training, user adoption … change and adoption programmes , driving consistent usage and best practice across the firm. Monitor adoption, data quality and benefits realisation; identify opportunities for improvement and optimisation. Oversee CRM initiatives and enhancements, working through established DevOps processes with IT and vendors. Ensure CRM data is captured, governed and used ...