Head of Service Delivery
- Location
- Metropolitan Borough of Solihull, England, United Kingdom
service, seamless user experiences, and operational excellence across offices, retail, gyms, and expanding markets. Leading high-performing teams and strategic partners, you'll champion continuous improvement, service innovation, and resilience, while owning the operating model that keeps our technology secure, scalable, and aligned to business goals. This … senior Service Delivery partner to Tech leadership and business stakeholders, influencing priorities, resolving dependencies, removing blockers and ensuring service decisions support Gymshark-wide outcomes. Continuous improvement and automation: Use ITSM data, user insight and operational trends to identify systemic issues, simplify ways of working, improve self-service ...