10 of 10 Customer Experience Jobs in Merseyside

Customer Success Manager Adele Carr Recruitment is delighted to be partnering with a forward-thinking organisation to recruit a Customer Success Manager. This is an exciting opportunity to join a growing business where you will play a key role in building strong partner relationships and ensuring customers gain … very flexible working model where a minimum of 1 day onsite work is required near Chester. This role sits at the heart of the customer experience, managing relationships with partners including law firms, estate agents, lenders and suppliers, helping them successfully onboard, adopt new features, and maximise long ...

currently recruiting for a newly-created Head of Data Analytics & Insights position on behalf of a dynamic and customer-focused Claims Management company based in Central Liverpool. The role holder will be responsible for owning and continuously evolving the organisations data and analytics capability, ensuring that data is actively … plays a critical part in enabling the business to reduce claim handling times, improve settlement accuracy, control costs, identify risk and fraud, and enhance customer experience, while ensuring insight-led decisions are embedded across all operational and strategic functions. The Head of Data Analytics & Insights will manage ...

strategy for the company. The role combines sales, marketing, technology, and management expertise to develop a plan that delivers a superior brand and shopping experience for customers. Responsible for developing and executing e-commerce strategies to drive revenue growth, improve customer experience, and increase profitability. Main Responsibilities … products) Manage the company TikTok with regards to seller centre, Advert campaigns etc. Manage Website/Shopify/eBay/Amazon sales to ensure customer satisfaction. Liase with customer service, social media and marketing teams where applicable Manage company subscription app Manage product catalogue/labels/barcodes ...

client is well-regarded for its commitment to delivering high-quality services to its customers. They are focused on providing a reliable and efficient customer experience supported by robust IT systems. Client Details I am working in partnership with this well known organisation to recruit for 1st Line … company IT policies and guidelines. Profile A desire to understand IT infrastructure, including hardware, software, and networks. Excellent communication skills, both written and verbal. Experience in providing technical support in a professional environment. Familiarity with service desk systems and ticketing processes. A proactive and organised approach to managing tasks ...

Bradford (3 days week onsite)Role descriptionWe are looking for an experienced AI Design Analyst (AI Foundry) with Function Data & AI 10+ years of experience to take end-to-end ownership.Key responsibilities: (Up to 10, Avoid repetition) Assess and shape AI and Copilot Use Cases aligned to strategic business … with business teams to conduct deep analysis of business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience. Design AI enabled workflows, prompt patterns, user interactions and human in the loop models that maximise safety, transparency and user trust. Assess solution ...

Geospatial Sales Consultant Opportunity Geospatial Sales Consultant Field Based – Liverpool HQ – Full-time Competitive base salary (£40-£50k per annum commensurate with experience), plus annual bonus based on performance against business KPIs. Benefits: 34 days holiday (including bank holidays and birthday), EV and salary sacrifice schemes, Healthcare, Pension, Professional … client are looking for a passionate and experienced Geospatial Sales Consultant to join our growing sales team. You will play a key role in customer acquisition and outbound sales activity as we enter our next phase of growth. As a key member of the team, working closely with colleagues ...

reporting, and system integration. Oversee audits, exams, funding, and ensure the accurate reporting of student data. Drive innovation in reporting solutions and enhance the customer experience. Key Responsibilities * Manage MIS, Exams, and Data Teams. * Lead audits, including ESFA visits, and ensure timely responses. * Oversee exam processes and data integrity … information needs. * Manage and report on funding strategies and income streams. Qualifications & Skills * Degree or Level 4/5 qualification in Business/IT. * Experience leading MIS development in an educational setting. * Knowledge of funding bodies, compliance requirements, and data reporting. * Strong leadership, team management, and performance tracking skills. ...

reporting, and system integration. Oversee audits, exams, funding, and ensure the accurate reporting of student data. Drive innovation in reporting solutions and enhance the customer experience. Key Responsibilities Manage MIS, Exams, and Data Teams. Lead audits, including ESFA visits, and ensure timely responses. Oversee exam processes and data integrity … information needs. Manage and report on funding strategies and income streams. Qualifications & Skills Degree or Level 4/5 qualification in Business/IT. Experience leading MIS development in an educational setting. Knowledge of funding bodies, compliance requirements, and data reporting. Strong leadership, team management, and performance tracking skills. ...

reporting, and system integration. Oversee audits, exams, funding, and ensure the accurate reporting of student data. Drive innovation in reporting solutions and enhance the customer experience. Key Responsibilities * Manage MIS, Exams, and Data Teams. * Lead audits, including ESFA visits, and ensure timely responses. * Oversee exam processes and data integrity … information needs. * Manage and report on funding strategies and income streams. Qualifications & Skills * Degree or Level 4/5 qualification in Business/IT. * Experience leading MIS development in an educational setting. * Knowledge of funding bodies, compliance requirements, and data reporting. * Strong leadership, team management, and performance tracking skills. ...

client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual … SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing ...