Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Impact Recruitment Services
CustomerExperience Coordinator (German speaking) Northampton Permanent Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the … for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As CustomerExperience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the … business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the CustomerExperience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to More ❯
track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customerexperience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external … use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio of CustomerExperience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones More ❯
track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customerexperience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external … use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio of CustomerExperience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones More ❯
track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customerexperience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external … use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio of CustomerExperience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones More ❯
track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customerexperience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external … use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio of CustomerExperience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones More ❯
track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customerexperience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external … use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio of CustomerExperience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones More ❯
track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customerexperience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external … use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio of CustomerExperience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones More ❯
that matters, through challenging projects which demand ambitious innovation and thought leadership. Are you looking for an opportunity to work at the forefront of customerexperience technology ? We have an exciting role for you – Sprinklr Implementation consultant. The Role As a Sprinklr Implementation Consultant you will work on … solutions ensuring seamless integration with existing systems and processes. In this role you will collaborate closely with stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for process improvement … and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience in enterprise software deployment management and implementation including Sprinklr CCaaS. Proficiency in scripting and coding with HTML, JavaScript, SQL and CSS. More ❯
that matters, through challenging projects which demand ambitious innovation and thought leadership. Are you looking for an opportunity to work at the forefront of customerexperience technology ? We have an exciting role for you – Sprinklr Implementation consultant. The Role As a Sprinklr Implementation Consultant you will work on … solutions ensuring seamless integration with existing systems and processes. In this role you will collaborate closely with stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for process improvement … and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience in enterprise software deployment management and implementation including Sprinklr CCaaS. Proficiency in scripting and coding with HTML, JavaScript, SQL and CSS. More ❯
that matters, through challenging projects which demand ambitious innovation and thought leadership. Are you looking for an opportunity to work at the forefront of customerexperience technology ? We have an exciting role for you – Sprinklr Implementation consultant. The Role As a Sprinklr Implementation Consultant you will work on … solutions ensuring seamless integration with existing systems and processes. In this role you will collaborate closely with stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for process improvement … and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience in enterprise software deployment management and implementation including Sprinklr CCaaS. Proficiency in scripting and coding with HTML, JavaScript, SQL and CSS. More ❯
chesterfield, midlands, United Kingdom Hybrid / WFH Options
Opus Resourcing Ltd
Manager required with a background in SaaS ideally from a telematics or fleet management/fleet safety software background who has managed the entire customer journey from developing the customer relationship once a sale is concluded from the software onboarding/implementation, to developing strategic account plans, conducting … account reviews to ensure a streamlined customerexperience and to Manage the customer lifecycle to ensure customer product adoption/value and company success, contract renewal and identify and drive upselling and expansion of accounts is required by world leader in AI driven driver real-time … Allowance + Bonus dependent on Commission Circa 20-30% + Benefits Key skills required for the role of Account Manager – SAAS – Telematics include Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customerMore ❯
derby, midlands, United Kingdom Hybrid / WFH Options
Opus Resourcing Ltd
Manager required with a background in SaaS ideally from a telematics or fleet management/fleet safety software background who has managed the entire customer journey from developing the customer relationship once a sale is concluded from the software onboarding/implementation, to developing strategic account plans, conducting … account reviews to ensure a streamlined customerexperience and to Manage the customer lifecycle to ensure customer product adoption/value and company success, contract renewal and identify and drive upselling and expansion of accounts is required by world leader in AI driven driver real-time … Allowance + Bonus dependent on Commission Circa 20-30% + Benefits Key skills required for the role of Account Manager – SAAS – Telematics include Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customerMore ❯
nottingham, midlands, United Kingdom Hybrid / WFH Options
Opus Resourcing Ltd
Manager required with a background in SaaS ideally from a telematics or fleet management/fleet safety software background who has managed the entire customer journey from developing the customer relationship once a sale is concluded from the software onboarding/implementation, to developing strategic account plans, conducting … account reviews to ensure a streamlined customerexperience and to Manage the customer lifecycle to ensure customer product adoption/value and company success, contract renewal and identify and drive upselling and expansion of accounts is required by world leader in AI driven driver real-time … Allowance + Bonus dependent on Commission Circa 20-30% + Benefits Key skills required for the role of Account Manager – SAAS – Telematics include Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customerMore ❯
leicester, midlands, United Kingdom Hybrid / WFH Options
Opus Resourcing Ltd
Manager required with a background in SaaS ideally from a telematics or fleet management/fleet safety software background who has managed the entire customer journey from developing the customer relationship once a sale is concluded from the software onboarding/implementation, to developing strategic account plans, conducting … account reviews to ensure a streamlined customerexperience and to Manage the customer lifecycle to ensure customer product adoption/value and company success, contract renewal and identify and drive upselling and expansion of accounts is required by world leader in AI driven driver real-time … Allowance + Bonus dependent on Commission Circa 20-30% + Benefits Key skills required for the role of Account Manager – SAAS – Telematics include Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customerMore ❯
northampton, midlands, United Kingdom Hybrid / WFH Options
Opus Resourcing Ltd
Manager required with a background in SaaS ideally from a telematics or fleet management/fleet safety software background who has managed the entire customer journey from developing the customer relationship once a sale is concluded from the software onboarding/implementation, to developing strategic account plans, conducting … account reviews to ensure a streamlined customerexperience and to Manage the customer lifecycle to ensure customer product adoption/value and company success, contract renewal and identify and drive upselling and expansion of accounts is required by world leader in AI driven driver real-time … Allowance + Bonus dependent on Commission Circa 20-30% + Benefits Key skills required for the role of Account Manager – SAAS – Telematics include Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customerMore ❯
lincoln, midlands, United Kingdom Hybrid / WFH Options
Opus Resourcing Ltd
Manager required with a background in SaaS ideally from a telematics or fleet management/fleet safety software background who has managed the entire customer journey from developing the customer relationship once a sale is concluded from the software onboarding/implementation, to developing strategic account plans, conducting … account reviews to ensure a streamlined customerexperience and to Manage the customer lifecycle to ensure customer product adoption/value and company success, contract renewal and identify and drive upselling and expansion of accounts is required by world leader in AI driven driver real-time … Allowance + Bonus dependent on Commission Circa 20-30% + Benefits Key skills required for the role of Account Manager – SAAS – Telematics include Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customerMore ❯
Shape the Future of E-commerce CX Across Europe! We’re a leading international e-commerce brand in window décor, operating across 6 European markets and the UK. We’re looking for a visionary, data-obsessed leader to elevate the end-to-end customer journey—turning every touchpoint into … a growth lever. As Head of Customer Journey & Experience, you’ll architect a customer-first strategy that blends advanced segmentation, impactful email marketing, and world-class UX. You’ll lead the charge in personalization, CRM innovation, and digital experimentation—leveraging tools like Bloomreach, VWO and Datadog to … in the right way. E ntrepreneurship We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. A ccountability We take ownership and are responsible for our actions and decisions. M eritocracy We set challenging but realistic targets and deliver More ❯
Shape the Future of E-commerce CX Across Europe! We’re a leading international e-commerce brand in window décor, operating across 6 European markets and the UK. We’re looking for a visionary, data-obsessed leader to elevate the end-to-end customer journey—turning every touchpoint into … a growth lever. As Head of Customer Journey & Experience, you’ll architect a customer-first strategy that blends advanced segmentation, impactful email marketing, and world-class UX. You’ll lead the charge in personalization, CRM innovation, and digital experimentation—leveraging tools like Bloomreach, VWO and Datadog to … in the right way. E ntrepreneurship We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. A ccountability We take ownership and are responsible for our actions and decisions. M eritocracy We set challenging but realistic targets and deliver More ❯
Shape the Future of E-commerce CX Across Europe! We’re a leading international e-commerce brand in window décor, operating across 6 European markets and the UK. We’re looking for a visionary, data-obsessed leader to elevate the end-to-end customer journey—turning every touchpoint into … a growth lever. As Head of Customer Journey & Experience, you’ll architect a customer-first strategy that blends advanced segmentation, impactful email marketing, and world-class UX. You’ll lead the charge in personalization, CRM innovation, and digital experimentation—leveraging tools like Bloomreach, VWO and Datadog to … in the right way. E ntrepreneurship We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. A ccountability We take ownership and are responsible for our actions and decisions. M eritocracy We set challenging but realistic targets and deliver More ❯
lincoln, midlands, United Kingdom Hybrid / WFH Options
Chattermill
and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our CustomerExperience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. … our existing APIs Brainstorm features with our product managers and designers and guide decisions based on your knowledge of the codebase Assist our skilled CustomerExperience team in triaging bugs and solving issues in production Spread knowledge of new web technologies and best practices within the team Take … monitoring the health of the systems in production Work in a multi-functional team to exceed our customers' expectations 🧰 What you’ll need: Strong experience working with Ruby Good CS fundamentals and practical knowledge of solid principles and design patterns Proficiency with PostgreSQL, a good understanding of the differences More ❯
derby, midlands, United Kingdom Hybrid / WFH Options
Chattermill
and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our CustomerExperience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. … our existing APIs Brainstorm features with our product managers and designers and guide decisions based on your knowledge of the codebase Assist our skilled CustomerExperience team in triaging bugs and solving issues in production Spread knowledge of new web technologies and best practices within the team Take … monitoring the health of the systems in production Work in a multi-functional team to exceed our customers' expectations 🧰 What you’ll need: Strong experience working with Ruby Good CS fundamentals and practical knowledge of solid principles and design patterns Proficiency with PostgreSQL, a good understanding of the differences More ❯
leicester, midlands, United Kingdom Hybrid / WFH Options
Chattermill
and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our CustomerExperience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. … our existing APIs Brainstorm features with our product managers and designers and guide decisions based on your knowledge of the codebase Assist our skilled CustomerExperience team in triaging bugs and solving issues in production Spread knowledge of new web technologies and best practices within the team Take … monitoring the health of the systems in production Work in a multi-functional team to exceed our customers' expectations 🧰 What you’ll need: Strong experience working with Ruby Good CS fundamentals and practical knowledge of solid principles and design patterns Proficiency with PostgreSQL, a good understanding of the differences More ❯
chesterfield, midlands, United Kingdom Hybrid / WFH Options
Chattermill
and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our CustomerExperience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. … our existing APIs Brainstorm features with our product managers and designers and guide decisions based on your knowledge of the codebase Assist our skilled CustomerExperience team in triaging bugs and solving issues in production Spread knowledge of new web technologies and best practices within the team Take … monitoring the health of the systems in production Work in a multi-functional team to exceed our customers' expectations 🧰 What you’ll need: Strong experience working with Ruby Good CS fundamentals and practical knowledge of solid principles and design patterns Proficiency with PostgreSQL, a good understanding of the differences More ❯
northampton, midlands, United Kingdom Hybrid / WFH Options
Chattermill
and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our CustomerExperience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. … our existing APIs Brainstorm features with our product managers and designers and guide decisions based on your knowledge of the codebase Assist our skilled CustomerExperience team in triaging bugs and solving issues in production Spread knowledge of new web technologies and best practices within the team Take … monitoring the health of the systems in production Work in a multi-functional team to exceed our customers' expectations 🧰 What you’ll need: Strong experience working with Ruby Good CS fundamentals and practical knowledge of solid principles and design patterns Proficiency with PostgreSQL, a good understanding of the differences More ❯
nottingham, midlands, United Kingdom Hybrid / WFH Options
Chattermill
and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our CustomerExperience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. … our existing APIs Brainstorm features with our product managers and designers and guide decisions based on your knowledge of the codebase Assist our skilled CustomerExperience team in triaging bugs and solving issues in production Spread knowledge of new web technologies and best practices within the team Take … monitoring the health of the systems in production Work in a multi-functional team to exceed our customers' expectations 🧰 What you’ll need: Strong experience working with Ruby Good CS fundamentals and practical knowledge of solid principles and design patterns Proficiency with PostgreSQL, a good understanding of the differences More ❯