1 to 25 of 31 Customer Requirements Jobs in the Midlands

the role: Develop and sustain the Business Management Systems in line with the required industry standards (including: IATF16949/ISO9001/ISO14001, TISAX/ISO27001 and AS9100 etc), accreditation requirements and business requirements across the organisation through existing and new procedures. Regulate, control, and improve the quality of all processes throughout the business. Manage the internal audit program … nonconformities raised by certification bodies during audits are effectively corrected and independently verified, ensuring any required changes in policy or procedure are effectively implemented as a result. Ensure all Customer business level requirements are met, as well as monitoring and managing all Customer complaints and warranty, dealing with them effectively and in time. Embed a culture of … Management of lessons learnt General and Task Management Develop the Management Systems strategy and the management arrangements for key milestones, demonstrating solid progress against plan. Manage all external registration requirements to ensure they are met. Liaise with external bodies on all matters relating to registration. Maintain and improve, in line with business needs Audit the MRP system against physical More ❯

Are you an experienced Technical Sales/Customer Services Advisor keen to support solutions within the manufacturing sector? If so, the following permanent role could be for you. My client is a leading manufacturer of custom-made steel door solutions in the Newcastle-under-Lyme area. They are looking for an Internal Sale Support Officer/Customer Services … Production Teams. This is an exciting time to join a thriving business who have recently experienced significant investment in the growth and in the facility to ensure market leading customer quality and innovation. You will be responsible for: Preparing and submitting quotes in line with customer requirements and health and safety requirements Responding to customer … customers (specification advice, preparing and submission of literature) Providing after sales support (drawings and specifications) Providing support to the external sales team Sourcing new customers You will have: Strong customer service and query resolution skills Proficiency in MS Office Strong organisations skills Some experience of technical sales (highly desirable) Estimating experience within the manufacturing industry (highly desirable) CAD experience More ❯

both new and existing market sectors, offering suitable solutions to meet their requirements. building strong client relationships and collaborating with internal teams to deliver tailored solutions that meet evolving customer needs. Responsibilities Customer identification: Market analysis to identify opportunities. Internal review to establish past and potential future applications for the Company's technology. Generate new leads and RFQs. … business development strategies. Proactively generate and qualify new leads, nurturing them through the business development pipeline. Develop and implement strategies to penetrate new markets and expand the Company's customer base. Marketing Contribute to the Company's marketing efforts, with ideas and content to generate interest in the Company's range of coatings and equipment. Identify, attend and exhibit … the Marketing team to create compelling content and campaigns that drive interest in the Company's products and services. Solution Selling: Work with potential customers to understand their PVD requirements in depth. Offer suitable solutions from the Company's range of equipment and services to meet the customer's requirements. Quotations: Provide timely and accurate quotations in response More ❯

is atechnically hands-on yet strategically involvedposition working across the full product lifecycle from bids to delivery. Key Responsibilities Systems Architecture & Strategy: Systems architecture definition and high-level design Requirements capture, analysis, and management Translate customer requirements into technical solutions Interface definition and system performance analysis Technical Leadership: Lead and guide multidisciplinary engineering teams Maintain technical vision … across complex projects Support bid processes and customer technical discussions Cross-functional collaboration and stakeholder management Product Development: Work across full development lifecycle System verification and validation activities Technical documentation and specification development Design reviews and technical risk management Essential Requirements 5+ years systems engineering experience(7+ preferred) Strong background insystems architectureandrequirements capture Experience withfull development lifecyclemanagement Ability … totranslate high-level requirements into system architecture Technical leadershipof multidisciplinary teams Someknowledge of RF systemsessential British citizenshipor eligible for UK security clearance (SC) Engineering degree or equivalent experience What We Offer Salary:£60,000 - £65,000 Annual Bonus:3-6% of salary Hybrid Working:3 days onsite in Northamptonshire Holiday:25 days + option to buy 5 additional days More ❯

Delivery Leads throughout the software development life cycle as well as helping to create and maintain SharePoint 365 sites. You will also build efficient programs and systems that serve Customer needs as well as resolving support issues using current documentation or working with the subject matter expert to resolve issue and produce documentation. At Frontier, the Technology Team strive … home and site working (to be agreed with Line Manager) 25 days holiday per calendar year with option to purchase up to 5 more days (subject to meeting eligibility requirements) Dedicated Learning & Development team to support you and your career Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family … Creating, maintaining and supporting SharePoint 365 sites used throughout the business Contributing to development standards and measures Collaborating with the team and stakeholders to build new product features Documenting Customer Requirements Gathering and evaluating Customer feedback We encourage candidates to submit their applications as early as possible and not to wait until the published closing date as More ❯

healthcare cover Relaxed dress code Staff incentives and rewards Company events and team outings Employee referral programme Free on-site parking Main Duties: Carry out onboarding calls to gather customer requirements for phone systems Set up customer phone lines and broadband within agreed targets and SLAs Record, categorise, and prioritise customer support tickets Liaise with sales … and installations Keep clear communication with managers, team members, and other departments Offer support across the Hosted & Connectivity team when required About You: Experience & Knowledge 1+ year in a customer service role (telecoms background is a plus) Excellent written and verbal communication skills Strong telephone manner Familiar with CRM systems and Outlook 365 Able to multitask and manage workload … effectively Skills & Attributes Problem solver with a proactive approach Highly organised with sharp attention to detail Strong communication skills, both written and verbal Customer-first attitude with a professional manner Able to work independently and use initiative Interested? Contact Taylor Butterfield at Proactive Personnel, Telfordfor more information. More ❯

an experienced QA Manager to take ownership of our quality and food safety standards. You will be responsible for leading a dedicated quality team, ensuring compliance with regulatory and customer requirements, and driving a culture of continuous improvement across the site. Key Responsibilities Quality Management – Develop, implement, and maintain QA programs to meet company, customer, and industry … standards. Food Safety Compliance – Oversee customer specifications, ensuring full compliance and minimising food safety risks. Process Improvement – Lead initiatives to reduce defects, improve yield, and enhance consistency using data-driven insights. Team Leadership – Manage, train, and mentor the QC team, conducting reviews and developing capability. Audits & Inspections – Lead internal/external audits, including customer and 3rd party visits. … Documentation & Reporting – Maintain accurate QC records, corrective actions, and prepare management reports. Customer & Regulatory Liaison – Resolve quality issues and complaints effectively. Risk Management – Identify risks to product quality and food safety, implementing preventative measures. About You ? Proven management experience leading quality/QA/QC teams ? Excellent communication and problem-solving skills What's on Offer Salary More ❯

Business Analyst Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. … more emphasis on personal and professional skills than on technical skills. Below are an example of some deliverables expected as part of the role: Gathering functional and non-functional requirements using relevant methods both online and in person for use within an Agile setting Converting the requirements into users stories and logically incorporate into a backlog Influencing, managing … to juggle multiple priorities and demands. Help customers with process re-engineering opportunities, which improve the effectiveness of processes Being the subject matter expert/champion of the agreed customer requirements. Creating clear and effective documentation across multiple channels Using a hands-on approach to ensuring timescales are met Must be able to challenge stakeholders to ensure true value More ❯

Business Analyst Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. … more emphasis on personal and professional skills than on technical skills. Below are an example of some deliverables expected as part of the role: Gathering functional and non-functional requirements using relevant methods both online and in person for use within an Agile setting Converting the requirements into users stories and logically incorporate into a backlog Influencing, managing … to juggle multiple priorities and demands. Help customers with process re-engineering opportunities, which improve the effectiveness of processes Being the subject matter expert/champion of the agreed customer requirements. Creating clear and effective documentation across multiple channels Using a hands-on approach to ensuring timescales are met Must be able to challenge stakeholders to ensure true value More ❯

DOE + Pool Car, Profit Share, Paid Overtime & Pension. Shropshire Ref: 23250 Control Systems Engineer The Role: Development of PLC/SCADA/HMI system design and options from customer requirements PLC programming of control systems from given designs Involvement throughout whole software/systems lifecycle, from design through coding to testing, installation and configuration, and documentation (working … throughout to full QA procedures) specifically production of FDS, DDS and Test Specifications Configure parameters for Variable Speed Drives Bid support, travel for technical input, customer liaison, input to sales proposals Working within project team to customer deadlines Installation and configuration/testing work at customer sites please note this will involve small amounts of offshore travel … Controls Systems Engineer The Person: Good customer facing skills Knowledge of the full project lifecycle Innovative software background Passion for engineering with a significant experience to draw from Any experience of Allen Bradley PLC ControlLogix system would be highly advantageous however other mainstream PLC s ( Siemens TIA/S7, Mitsubishi or GE Fanuc ) would also be considered Instrumentation background More ❯

South West region. Provide technical guidance to customers on product selection, applications, and integration. Identify and pursue new business opportunities to expand market presence. Deliver tailored solutions aligned to customer requirements using the company's product portfolio. Manage and grow existing accounts, ensuring long-term relationships and customer satisfaction. Collaborate with engineering, product development, and customer More ❯

tech manufacturers. This role will report directly to the Engineering Leader and forms a key part of the Engineering Team. The successful candidate will be tasked with taking engineering requirements from customers and designing bespoke software solutions that are able to be delivered within time and cost constraints. This will involve interfacing with both commercial off the shelf (COTS … self-motivated and have a passion for engineering, delivering projects on time and be keen to gain experience designing, developing, testing and commissioning a wide range of equipment. Key requirements * 3+ Years Software design and development in National Instruments LabVIEW (CLD+ preferred) * Demonstratable experience of software design process from development through to validation * Experience in automated test, measurement or … control * System design and specification documentation * Creation of top-level system drawings and diagrams * Liaise with customers on specific project requirements * Produce fit for purpose software within time and project constraints * System integration test and fault finding including on-site works Essential Criteria Team player with drive to progress to senior level Good knowledge of National Instruments LabVIEW Proven More ❯

designing and implementing control software solutions, conducting in-house testing, and commissioning software on-site for customers. You will work closely with project teams to deliver solutions that meet customer requirements and industry standards. Key Responsibilities: - Develop and implement PLC software solutions (Siemens TIA, Rockwell PLC range) - Design and integrate HMI and SCADA systems (LabVIEW, RS View, TIA More ❯

automotive industry. Business Systems and Project Manager Job Overview Develop the management systems strategy and the management arrangements for key milestones, demonstrating progress against plan. Manage all external registration requirements to ensure they are met. Liaise with external bodies on all matters relating to registration. Maintain and improve, in line with business needs Audit the MRP system against physical … business management system Ensure that all in-house systems and procedures are updated, revised, and modified to meet the needs of external certification bodies and Customers Ensure compliance with Customer requirements at a business (not project) level Manage Customer complaints and warranty alongside the Quality Manager ensuring any complaint is dealt with in time and to the … Customers satisfaction Business Systems and Project Manager Job Requirements A good understanding of various business management quality systems Aerospace experience Excellent Automotive experience Understanding manufacturing processes Ability to work in a diverse and dynamic environment Planning and prioritising activities Good communication and interpersonal skills Business Systems and Project Manager Salary & Benefits Salary: £35,000- £45,000 (dependent on skillset More ❯

people management skills with strong business acumen and commercial skills. There will be a particular focus on the public sector, working with a variety of clients. Skilled in analysing requirements and collaborating with subject matter experts, both technical and non-technical, with experience in writing high-quality copy, tailored to the audience. Must have experience working in Tech and … and win strategy to submission, close and post-bid reviews. Manage complex, multi-disciplinary bid teams to deliver high-quality responses to strict deadlines Ensure all submissions meet client requirements and internal governance standards. Support internal knowledge sharing and coaching of more junior team members Ability to identify risks and propose solutions to mitigate. Develop, manage and enforce the … matrixes as necessary throughout bid life cycle. Work with Sector Leads to develop, coach and agree win strategy and themes, executive summaries, and validation of our value proposition. Understand customer requirements and translate our capabilities and case studies into compelling responses. Manage assigned opportunities through the Decision gates. Embed a culture of learning and development of the process More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … high-profile utility client. This hybrid role involves office-based collaboration, remote work, and occasional travel. What will you be doing? You will be able to capture and analyse customer requirements to design scalable, repeatable, and customised solutions, utilising standard services where possible.You will serve as the key signoff authority for technical artefacts, including designs, test approaches, and … technical and project outcomes align with design principles.You will build trusted relationships as the IP technical authority, offering end-to-end guidance. Ability to design, support deployment, and ensure customer networks are fit for purpose, with templated, modular, and industrialised configurations.You will oversee quality assurance throughout the design and implementation process to uphold standards. What youll bring? Minimum More ❯

nuclear. We are seeking a talented and detail-oriented Control Systems Engineer to join our engineering team. This role focuses on designing and developing bespoke automation software that meets customer requirements while adhering to industry standards. The ideal candidate will combine technical expertise with creativity to deliver solutions that enhance our reputation for excellence. Key Responsibilities Understand an … high-quality technical design documentation, such as Functional Design Specification (FDS), Software Design Specification, (SDS) internal and site testing records and user manuals. Work closely with clients to interpret requirements, present design concepts, and incorporate feedback. Ensure designs meet relevant regulatory and safety standards and are consistent throughout the design and development process. Collaborate with colleagues to ensure smooth More ❯

people management skills with strong business acumen and commercial skills. There will be a particular focus on the public sector, working with a variety of clients. Skilled in analysing requirements and collaborating with subject matter experts, both technical and non-technical, with experience in writing high-quality copy, tailored to the audience. Must have experience working in Tech and … and win strategy to submission, close and post-bid reviews. Manage complex, multi-disciplinary bid teams to deliver high-quality responses to strict deadlines Ensure all submissions meet client requirements and internal governance standards. Support internal knowledge sharing and coaching of more junior team members Ability to identify risks and propose solutions to mitigate. Develop, manage and enforce the … matrixes as necessary throughout bid life cycle. Work with Sector Leads to develop, coach and agree win strategy and themes, executive summaries, and validation of our value proposition. Understand customer requirements and translate our capabilities and case studies into compelling responses. Manage assigned opportunities through the Decision gates. Embed a culture of learning and development of the process More ❯

along with an excellent package. In this role you would work closely with the Sales and Account management teams to build and present software demos, to ensure they meet customer requirements. You will be responsible for specialising in ERP solutions, stock management and product ordering system that help their customers streamline operations, improve efficiency and drive growth. Responsibilities: Build More ❯

Manager Location: Hybrid - North/Midlands area Salary: 55,000 - We are booking interviews next week! Please call or email for a slot To support the growth of our customer base across the UK, this role is a driving force in converting new business development opportunities - by identifying sales leads, pitching options and services to new clients, providing ROI … analysis, proposals, business cases and quotations, order taking and closing deals. To be proficient at building great customer relationships, carrying out negotiation and coordinating any contractual aspects, resulting in the winning of new orders from customers in line with the strategic sales plan. Maintaining great working relationships with existing accounts and contacts, ensuring all support team and systems are … updated and managed effectively. To fully utilise experience and background in technical solution sales, ideally in AD, agri-, energy, engineering, responding to customer requirements to appropriately sell our solutions s within our aligned markets. The Role: So, what will you be doing as a Business Development Manager ? Operational responsibilities Develop a deep understanding and build strong working relationships More ❯

their full operational potential. Reporting to our Senior Project Manager for EWOS, you will be at the heart of a successful, motivated group developing innovative solutions to meet complex customer requirements. Based out of our modern Lincoln headquarters on Teal Park, there is the opportunity to work in a Hybrid environment where project classification allows, providing you the best More ❯

territory Build, maintain and manage a strong pipeline of opportunities using our CRM and dynamic sales process Communicate new product or service developments to prospective and current clients Capture customer operational parameters and create quotes and ROIs using sales tools provided Take a structured approach to pipeline management including prospecting, qualifying, negotiation and closing The Opportunity: My client working … renewable energy sector are looking for a Business Development Manager on a permanent basis. This role is a crucial role for my client to support the growth of their customer base across the UK, this role is a driving force in converting new business development opportunities - by identifying sales leads, pitching options and services to new clients, providing ROI … cases and quotations, order taking and closing deals. They want someone to fully utilise experience and background in technical solution sales, ideally in AD, agriculture, energy, engineering, responding to customer requirements to appropriately sell our solutions s within our aligned markets. You must be able to drive and travel regularly within the UK. Applications: Please contact John here More ❯

preferences, online movements and use of the internet; carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests; target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; make your online experience more efficient … ensure that data is reported in a timely manner in alignment with specifications (to ensure that data processing and reporting is aligned to client needs and meets/exceeds requirements). The role will also include the preparation of information packs for site visit for soil sampling services.Reporting to the Senior Data Analyst, this is a permanent role, full More ❯

Mazak product range of machines Experience of fault diagnosis Understanding mechanical drawings and schematic electrical drawings Understanding structure of machines and how they work Working alongside current engineers supporting customer requirements Identification of parts from current manuals Creating incidents for workflow within the team Able to find part numbers for mechanical and electrical items Desirable Criteria A knowledge More ❯

like user account security, suspicious activity, antivirus alerts, and Endpoint Detection and Response (EDR) notifications. Review, install, and test security and application updates, leveraging automation to maintain and improve customer environments. Ensure the operational integrity, performance, and security of customer cloud-based services through proactive monitoring and expertise. Collaborate with customers and internal teams to implement migrations and … deliver solutions tailored to customer requirements. Maintain regular communication with customers via Service Desk tools and Teams meetings. Working Arrangements Hybrid working model: 3-4 days remote, 1 day in the office. All necessary equipment for home working will be provided. Shift pattern includes: Week 1: 6:30 AM to 3:00 PM Week 2: 9:00 AM to … PM On-call responsibilities (paid per rotation) and occasional out-of-hours work (paid overtime). Candidate Profile The ideal candidate will: Be an effective communicator who prioritizes customer satisfaction. Possess strong interpersonal skills to collaborate with team members and customer IT representatives. Have prior experience in a Service Desk environment with the ability to manage and prioritize More ❯