4 of 4 Customer Retention Jobs in Reading

Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

laptop provided to carry out duties. Company pension scheme after qualifying period. Supportive team Opportunities for career growth Competitive salary The Role: Lead generation, customer retention and growth. Client and site visits to evaluate needs, promote products and carry out surveys. Achieving and exceeding set sales targets. … pricing. Company and product presentations. Engaging with marketing to coordinate sales offerings, campaigns and promotions. Administrative duties including quote raising, record maintenance, and customer deposit payments etc. About You Full driving license. Technical experience Consummate sales professional with a proven sales track record (essential). Excellent customer service ...

technical and strategic adviser to assigned customers, helping them maximize the value of their Proofpoint products and managed services. The role is responsible for customer satisfaction, retention, program maturity and identifying opportunities to expand the customer’s security program.Primary responsibilitiesOwn and nurture relationships with assigned strategic … customers.Lead recurring customer meetings covering service performance, system status, key issues, emerging threats and recommended actions.Develop and maintain 12-month customer program roadmaps. Identify short- and long-term security program goals.Track roadmap deliverables, risks, dependencies and deadlines. Provide technical guidance regarding Proofpoint products, features and functionality.Coordinate complex production ...

SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking … value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business ...