9 of 9 Customer Retention Jobs in the South West

role specialises in outsourced IT services, managed support and the Microsoft technology stack. It combines proactive account development, consultative selling and commercial ownership of customer relationships, with a focus on gross profit, customer retention and recurring revenue growth. Although primarily focused on existing customers, the Account … following core responsibilities: Own and develop an allocated portfolio of customers, understanding their business objectives, IT environment, decision-makers and commercial priorities. Maintain regular customer engagement through telephone, online and face-to-face meetings, including structured account and service reviews. Create and maintain account plans for priority customers, including ...

Senior Customer Success Manager – Onboarding, Delivery & Growth Ready to drive customer value, retention, and growth in a scaling SaaS business? If you are motivated by delivering high-quality outcomes, shaping solutions, and building long-term customer partnerships, this role is built for you. Join RoleMapper … passionate about helping customers solve some of the biggest workforce challenges, then RoleMapper is the place to be! Job Purpose As a Senior Customer Success Manager, you will own a portfolio of enterprise customers and lead the end-to-end onboarding and delivery lifecycle, from discovery through ...

driven insights. Following continued growth, they are looking to appoint a Senior Product Manager to lead the evolution of their commercial product offering and customer experience. This is an opportunity to join a scaling business where Product plays a key role in driving revenue growth, customer adoption, retention … Role As the Senior Product Manager, you'll take ownership of a significant portion of the commercial product portfolio, shaping the roadmap across customer-facing platforms, reporting capabilities, integrations, pricing, packaging, and commercial growth initiatives. Working closely with Engineering, Design, Data, Marketing, Sales, Customer Success, and Executive Leadership ...

team with outbound prospecting. The role requires practical cold calling experience, strong relationship management and a commercial mindset to optimize gross profit and customer retention. #J-18808-Ljbffr ...

Take ownership of digital performance at Truespeed. Join our growing marketing team, turn insights into customer growth and help shape the next chapter of our expanding broadband business. Digital Marketing & Performance Manager Location: Bath Salary: Up to £50,000 per annum Contract: Full-time, permanent Working pattern: Hybrid … with a strong focus on turning website traffic into new customers. This is a hands-on, data-driven role for someone who enjoys understanding customer behaviour, analysing performance and identifying opportunities to improve conversion rates. You’ll improve results through smarter targeting, better landing pages, stronger calls to action ...

RoleMapper Technologies Limited is seeking a Senior Customer Success Manager to own the onboarding and delivery lifecycle for enterprise customers. Your role will involve running customer-facing projects, ensuring high-quality outcomes, and driving customer value, retention, and growth in a scaling SaaS environment. … ideal candidate will have a strong background in customer success and strategic account management, with a focus on delivering measurable value. This position embraces a startup culture, encouraging collaboration and innovation. #J-18808-Ljbffr ...

work from the office more regularly can also be accommodated. The Role Joining a supportive and established team, you'll be responsible for: Processing customer orders and managing contract renewals. Preparing customer quotations, pricing information and contractual documentation. Communicating directly with customers regarding renewals, pricing and general enquiries. … Supporting commercial negotiations and customer retention. Maintaining CRM systems, customer records and reports. Liaising with internal departments to ensure smooth sales operations. About You We're looking for someone who can offer: Experience in sales administration, commercial administration or sales support. Ideally a background within technology, software, SaaS ...

Business Development team. They focus on bringing new customers on board; your role focuses solely on managing and developing existing relationships. With an established customer portfolio, ongoing product development and the backing of a sizeable group, there's plenty to work with. Your role As Account Manager … renewals, resolving concerns and identifying where additional products or services could make a difference. Your responsibilities will include: Building lasting relationships across an existing customer portfolio. Managing contract renewals and supporting customer retention. Identifying opportunities to grow accounts through relevant upgrades and additional services. Working with internal teams ...

Build and manage a pipeline of cybersecurity consulting, field services and Product integration opportunities. Establish strategic relationships with: Key accountsRegulators and administrationPotential partners Lead customer presentations, workshops, and executive briefings and Participate in industry events to build brand awareness. Prepare commercial proposals, Statements of Work, and responses to RFPs … cybersecurity architectures aligned with industry standards and regulations. Act as the senior cybersecurity subject matter expert for customers and partners. Ensure high levels of customer satisfaction and retention. Local Set Up and Alignment with Business line Ensure alignment between local operations and Business Line (objective, process, standards and tooling ...