20 of 20 Customer Retention Jobs in the South West

Client Insights Manager - Retail Media

Location
Yeovil, England, United Kingdom
ground up? We’re launching CoreIQ, a brand-new proposition within our growing Retail Media team, giving our vendor partners access to the rich customer, market and ecommerce data behind Screwfix. And we’re looking for a Client Insights Manager to help make it a success. This is more … than a traditional client or customer success role. You’ll be joining at the start of CoreIQ’s journey, helping shape how we onboard clients, drive adoption and make sure our vendor partners are getting genuine, measurable value from the platform. You’ll be vendor‐facing alongside our Sales ...

Account Executive Large Enterprise

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities ...

Senior Sales Manager

Location
Swindon, England, United Kingdom
looking for a senior sales professional who understands recurring revenue, can win and grow strategic accounts, and combines disciplined funnel management with a genuinely customer-centric approach. WHY THIS MARKET MATTERS The UK vehicle parc is larger and older than ever. At the end of 2025, 36.68 million cars … Commercial Director, you will focus on winning, developing and retaining strategic UK accounts. You will manage complex opportunities from prospecting through close, build trusted customer relationships and deliver sustainable recurring-revenue growth through disciplined, value-based selling. You will own your account portfolio and opportunity funnel - maintaining high ...

CRM and Lifecycle Manager

Hiring Organisation
Tildenet
Location
Bristol, Avon, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Nets alongside Tildenet Gardenware and wider B2B/commercial operations. We are ambitious for growth and are investing in stronger digital, e-commerce and customer capability to support the next stage of the business. About the Role The CRM & Lifecycle Manager is responsible for increasing the value of identified … existing customers through data-led CRM, lifecycle marketing, retention and loyalty. The role owns the customer relationship from welcome and first purchase through post-purchase, repeat purchase, retention and reactivation, and will develop Garden Rewards and future loyalty programmes into a stronger and more meaningful ...

Senior Customer Success Manager – Onboarding, Delivery & Growth

Location
Exeter, England, United Kingdom
Senior Customer Success Manager – Onboarding, Delivery & Growth Ready to drive customer value, retention, and growth in a scaling SaaS business? If you are motivated by delivering high-quality outcomes, shaping solutions, and building long-term customer partnerships, this role is built for you. Join RoleMapper … passionate about helping customers solve some of the biggest workforce challenges, then RoleMapper is the place to be! Job Purpose As a Senior Customer Success Manager, you will own a portfolio of enterprise customers and lead the end-to-end onboarding and delivery lifecycle, from discovery through ...

VP Marketing

Location
Cheltenham, England, United Kingdom
solve problems that nobody else can.Our mission is to elevate brand awareness and drive revenue growth through innovative marketing strategies that captivate audiences, foster customer loyalty and amplify the influence of our brand in the marketplace. 2) The role:We’re looking for a strategic and hands‐on Vice … channels. You’ll work closely with the executive team to translate business goals into high‐impact marketing initiatives that strengthen market position, accelerate customer acquisition, and deepen customer engagement.This is a highly visible leadership role for someone who thrives in a fast‐paced environment, combines creativity with commercial ...

Business Development Manager

Hiring Organisation
NextGen Recruits
Location
Devizes, Wiltshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
based in Devizes and works closely with customers across multiple industries, delivering high-quality, sustainable PCB solutions. They pride themselves on technical expertise, customer focus, and environmental responsibility. The BDM will be required to drive sales growth and market share for the UK division by developing new business opportunities … customers in target sectors. - Develop strategic account plans and deliver against revenue and margin targets. - Prepare accurate forecasts and contribute to UK growth strategy. Customer Relationship Management: - Act as the primary contact for customers, ensuring exceptional service - Understand customer needs and provide tailored PCB solutions. - Negotiate pricing, contracts ...

Enterprise Account Executive, Benelux (Enterprise Central Sales Team)

Hiring Organisation
Semrush
Location
Guernsey, Channel Isles, South West, United Kingdom
sell/up-sell opportunities using the Semrush suite of products. Deliver a value based selling experience to our customers based on automation and customer behavior. Work with a CSM to ensure high customer retention within your book of business. Meet or exceed the daily/… with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings. Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned. Accurately forecast monthly sales and retention achievement to management. Contribute feedback ...

Business Development Manager (Compound Semiconductor)

Hiring Organisation
Oxford instruments
Location
Bristol, UK
Employment Type
Full-time
executive-level customers and global partnersYour ability to connect technology with business outcomes will directly influence revenue growth, market positioning, and long-term customer success. How You'll Drive ImpactDrive Business Growth & Market ExpansionIdentify and capitalise on new opportunities within high-growth semiconductor segmentsDevelop and execute market entry strategies … that deliver measurable revenue impactBuild compelling business cases and strategic account plans for new customer acquisitionAnalyse market trends, competitive dynamics, and technology shifts to stay ahead of the curveBuild Strategic Partnerships & EcosystemsDevelop high-value relationships with OEMs, ODMs, chipset vendors, cloud providers, system integrators, and telecom operatorsLead and manage ...

Business Development Manager (Compound Semiconductor)

Location
Bristol, England, United Kingdom
executive-level customers and global partners Your ability to connect technology with business outcomes will directly influence revenue growth, market positioning, and long-term customer success. How You’ll Drive Impact Drive Business Growth & Market Expansion Identify and capitalise on new opportunities within high-growth semiconductor segments Develop … execute market entry strategies that deliver measurable revenue impact Build compelling business cases and strategic account plans for new customer acquisitionAnalyse market trends, competitive dynamics, and technology shifts to stay ahead of the curve Build Strategic Partnerships & Ecosystems Develop high-value relationships with OEMs, ODMs, chipset vendors, cloud providers ...

Lead Product Analyst - Business Operations - Wise Business

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
team projects; in particular help product & operational teams across Wise Business better understand and size the impact of friction originating from their domains on customer retention so they can better prioritize fixing them. Qualifications WHAT YOULL BRING Technical Skills: 5+ years experience in analytical roles with strong … NICE TO HAVE BUT NOT ESSENTIAL Prior experience in the B2B space understanding business customers' financial and expense management needs. Prior experience working with customer support, fincrime or servicing analytics. Additional Information What do we offer: Salary: £75,000 - £115,000 Company Restricted Stock Units Numerous great benefits ...

Senior Oracle Service Delivery Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth. This is a highly rewarding role offering the opportunity … primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved. Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation . Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

Sales Consultant

Hiring Organisation
Red Rhino Solutions
Location
Plymouth, Devon, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £27,000 per annum
have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

Associate Director - Customer Success Management

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
decision making Experience building and managing relationships with stakeholders at all levels, including end users, business leaders and senior executives Proven ability to identify customer needs, translate business requirements and communicate solution value effectively Strong consulting, discovery and problem-solving skills with the ability to align solutions to customer … customer engagement plans that increase adoption, strengthen relationships and expand solution usage Partner with Sales to manage account health, engagement risk and client retention strategies Serve as a trusted advisor by providing industry insights, sharing best practices and aligning solutions to business needs Communicate solution value through ...

Data Lead - Commercial Analytics

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … Role Summary You will lead the GB Commercial Analytics pod, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams, combining hands-on technical expertise with strong ...

Financial Controller

Location
Exeter, England, United Kingdom
every year Life Insurance Discretionary quarterly KPI based bonus Discretionary annual inflationary salary increase Company branded workwear Employee assistance programme Excellent colleague and client retention Learning and development scheme with opportunity to complete company paid qualifications. Use of the latest technology Great team culture and environment Employee ...

Senior CSM — Onboarding, Delivery & Growth

Location
Exeter, England, United Kingdom
RoleMapper Technologies Limited is seeking a Senior Customer Success Manager to own the onboarding and delivery lifecycle for enterprise customers. Your role will involve running customer-facing projects, ensuring high-quality outcomes, and driving customer value, retention, and growth in a scaling SaaS environment. … ideal candidate will have a strong background in customer success and strategic account management, with a focus on delivering measurable value. This position embraces a startup culture, encouraging collaboration and innovation. #J-18808-Ljbffr ...

Delivery Director

Location
Bristol, England, United Kingdom
against agreed commercial parameters Supporting accurate forecasting and revenue reporting through on time and on budget delivery performance Client satisfaction and long-term retention through delivery excellence Risk containment, escalation management and delivery recovery Leadership, coaching and support for the project and programme management leaders and team Delivery … work Teams operate with clear accountability and ownership Projects convert into long-term relationships, retained revenue and reputation growth Delivery quality directly drives client retention, account growth, referrals and commercial sustainability. Operational excellence is a strategic growth driver. This role also owns containment: in pressured environments, the Delivery ...

Business Development Manager

Hiring Organisation
Ranger Services Holdings Limited
Location
Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 50,000 Annual
with a focus on profitability and long-term value. Excellent communication, presentation and negotiation skills. The ability to build trust and develop long-lasting customer relationships. A self-motivated and proactive approach to generating opportunities. Strong pipeline management and organisational skills. Confidence dealing with both technical and non-technical … understands that success is about more than turnover alone. The ideal candidate will focus on sustainable growth, healthy margins, operational delivery and long-term customer retention. Package & Benefits £40,000 £50,000 Basic Salary OTE £80,000+ Car Allowance Pension Scheme Holiday Entitlement - 25 days & Bank holiday and option ...

Account Director

Hiring Organisation
PSIXTY UK LTD
Location
Marlborough, Wiltshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £70,000 per annum
If you’re an experienced B2B marketer from agency, with a passion for client success and growth, we’d love to hear from you. This is an incredible opportunity to make an impact and thrive ...