51 to 54 of 54 Customer Service Jobs in Birmingham

Product Manager is responsible for defining, delivering, and managing APS International Ltd's online money transfer products. The role owns the product roadmap, customer experience, and product lifecycle while ensuring secure, compliant, scalable, and innovative cross-border payment solutions. Key Responsibilities Own the product strategy and roadmap … International's digital remittance platform. Manage the end-to-end customer journey from registration and KYC to beneficiary management, transfers, tracking, and customer support. Work with engineering teams to deliver mobile and web product enhancements. Lead integrations with banks, payment gateways, card processors, mobile money operators ...

strategic decision-making. Working with a variety of stakeholders, you'll develop reports, dashboards, and analysis that help drive continuous improvement and enhance service delivery. Key responsibilities include: Producing regular and ad-hoc management information and performance reports Extracting, cleansing, validating, and analysing data from multiple sources Developing dashboards … explain complex information clearly Desirable Skills Power BI (including Power Query, DAX, data modelling, and report development) SQL Experience working within public sector, housing, customer services, or similarly regulated environments Knowledge of performance reporting and KPI analysis If you're a detail-oriented analyst who enjoys transforming data into ...

discounts and Employee Assistance Programme. Overview Due to continued growth, we are looking to expand our Engineering team and appoint a positive, reliable and customer-focused Maintenance Engineer. This role is ideal for someone with experience maintaining fire and security systems who wants to continue developing their technical skills … maintenance on a variety of systems, including Fire Alarm Systems, Access Control, Intruder Alarm and CCTV. Complete work to a high standard and ensure customer satisfaction before leaving site. Complete all required documentation accurately, including job reports and timesheets, using the Companys service management system. Maintain compliance with ...

academies. This core focus of this role is local skills development, focusing on knowledge, skills and behaviours that are required to deliver professional service to customers and to the organisation. This includes including delivering technical training that helps the operation to adapt to changes in the automotive market … updated product offerings. The role will work collaboratively alongside the ETEL Automotive Academy Technical Trainers to upskill the operational team providing service to our customers. This is a field based role to include frequent daily travel within the defined territory of Bedfordshire, Greater London, London, Kent, Essex plus nights ...