26 to 50 of 74 Customer Service Jobs in Manchester

seeking an experienced UC Systems Engineer to join a growing and innovative technology solutions provider. This is an excellent opportunity for a customer-focused engineer with a strong background in Unified Communications (UC), IP telephony, and technical support. You will play a key role in delivering installation, maintenance, troubleshooting … support services across a diverse UC technology portfolio. Working closely with customers, project teams, support specialists, and sales colleagues, you will help ensure exceptional service delivery and customer satisfaction. Key Responsibilities Install, configure, maintain, and support Unified Communications systems. Diagnose and resolve hardware, software, network, and system-related ...

Account Managers, suppliers and internal teams to support the full sales lifecycle. The role would suit someone with experience in sales support, inside sales, customer support, quotations, order tracking, supplier coordination or commercial administration within an IT, technology, reseller, distribution, managed services or customer-focused environment. You will … supporting customer engagement, preparing quotations, coordinating pricing and supplier information, maintaining CRM accuracy and helping ensure customers receive a responsive, professional and efficient service. Benefits £30,000 £40,000 basic salary Bonus/commission scheme Manchester office-based role (hybrid options post successful probationary period) Pension Career progression Training ...

Role: 1 Line IT Service Desk Engineer Onsite: 5 days Contract Role: 3 months Location: Bolton Salary/Package: £140pd - £180 pd - PAYE About the job Our client are the UK's largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning … opportunity. They are looking for a dedicated and customer-focused 1st Line IT Service Desk Engineer to join their Central IT Team. You'll provide responsive, high-quality technical support across our offices and schools ensuring colleagues are equipped with the tools they need to deliver exceptional outcomes ...

career. You'll receive structured training, work alongside experienced commercial professionals and develop into a fully-fledged Business Development Manager responsible for managing key customer relationships across the UK. Rather than simply processing enquiries, you'll become a trusted technical sales professional, helping customers solve complex packaging and product … protection challenges. The Opportunity This role combines technical understanding with commercial sales. You'll learn how to identify opportunities, qualify customer requirements and develop bespoke solutions for manufacturers operating across a wide range of industries. Initially, you'll spend time learning the products, manufacturing processes and customer applications ...

safety systems are adhered to and any issued PPE or safety related equipment is utilised as and when required. To ensure any specific customer site rules are followed at all times. Any other duties as requested by management Required skills and experience for the IT Support Assistant role: Full … formula creation and data analysis. General IT support, troubleshooting, and system administration practices Personal Attributes Strong problem-solving and analytical skills. Excellent communication and customer service abilities. Ability to work independently and as part of a team. Good organisational skills and attention to detail. Ability to manage multiple ...

ArrowXL are subject to a mandatory DBS (Criminal Record) check. Main Responsibilities, reporting to the Transport Manager: Leading and motivating your team of skilled service delivery crews and Team Leaders, coaching and developing those who need further support. Efficient fleet utilisation, resource planning and cost control (whilst always ensuring … efficiencies within the Transport function, recommending and implementing changes where needed. The resourcing, development, and management of all colleagues within your team, ensuring our service delivery crews are fully trained across all areas (in particular driver CPC, service delivery standards, and product installation). Making prompt decisions that ...

other areas of the business as the need arises. Sudlows prides itself on quality of our installations and how we engage with the customer, as a customer facing operative the engineer will be expected to provide a high level of customer service in keeping with Sudlows ...

Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Product, and Finance to ensure everything we offer through partners is both deliverable and profitable at scale. You will: Design and develop repeatable managed service offerings for indirect partners Shape commercially compelling propositions, pricing models, and service documentation Negotiate contracts, SLAs, and commercial terms with strategic partners ...

User Support Provide 1st and 2nd line IT support to users. Diagnose and resolve everyday hardware and software issues. Respond to IT incidents and service requests in a timely manner. Provide support in person, over the phone and remotely. Set up new users, laptops and other IT equipment. Assist … with password resets and user account administration. Escalate more complex issues when required. Skills & Experience Essential Previous experience in an IT Support or Service Desk role. Good working knowledge of Windows operating systems. Experience supporting Microsoft 365 applications (Outlook, Teams, OneDrive). Basic experience with Active Directory or user ...

business offering next-generation fleet management and intelligence, built in an intuitive and customisable award-winning ecosystem. Combining powerful, future-proof technology with uncompromising customer service, Crystal Ball helps businesses transform fleet performance, reduce risks, and deliver measurable cost savings. Following a sustained period of growth … Experience managing multiple campaigns and priorities simultaneously. Excellent communication and stakeholder management skills. Knowledge of marketing automation. Experience creating marketing funnels, lead nurturing and customer journey optimisation. Proven experience developing and optimising marketing funnels, lead nurturing programmes, and customer journeys to maximise lead generation, conversion, and customer ...

Project Manager | Business Improvement & Change | 12 Month FTC We're partnering with a fast-growing, national customer-focused organisation to recruit a Project Manager to join their Business Improvement function on a 12 month fixed term contract. This is an excellent opportunity for an experienced project professional to lead … diverse portfolio of operational and digital transformation projects that directly impact customer experience, business performance, and organisational growth. The Role As Project Manager, you'll be responsible for leading projects from initiation through to implementation and closure, ensuring delivery against agreed scope, timelines, budgets and quality standards. Working across ...

detail. You'll ideally have: Previous experience within project coordination, project administration or a junior project management role. Excellent organisational and communication skills. Strong customer service and stakeholder management abilities. Good working knowledge of Microsoft Office, particularly Excel and Outlook. The ability to prioritise workload and work effectively … under pressure. A proactive attitude with a willingness to learn. Experience of technology deployments, IT hardware, retail, hospitality or field service environments would be advantageous but is not essential. What's on Offer? Salary of £28,000-£32,000 depending on experience. Hybrid working following successful onboarding. Structured training ...

site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband/Leased Lines, Network Security … Consultancy, and structured cabling. Job Summary The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous ...

currently recruiting on behalf of a growing IT services provider looking to appoint an IT Technician to join their technical team. This is a customer-facing role offering plenty of variety, combining on-site support, project work and infrastructure maintenance across a portfolio of client sites. … team, you'll build strong relationships with users while ensuring systems remain secure, reliable and well maintained. Key Responsibilities Provide technical support across multiple customer sites, resolving a variety of IT issues. Support Microsoft Windows, Microsoft 365, hardware, software and network environments. Manage user accounts, device setup and system ...

Promoting good cyber security practices by supporting security awareness activities, assisting with access reviews and reporting potential security concerns Providing a high standard of customer service and maintaining effective communication throughout the resolution of support requests Participating in team meetings and contributing ideas to improve systems, processes … engage with all learning and development opportunities provided through the apprenticeship programme, developing your knowledge of IT support, Microsoft 365 administration, cyber security, IT service management, hardware and software support, and business technology solutions while working towards the successful completion of your apprenticeship. Training Digital Support Technician Level ...

working knowledge of: Windows Server Active Directory DHCP Office 365 Windows desktop environments Strong troubleshooting and problem-solving skills Confident communicator with a strong customer service approach Organised, with the ability to juggle multiple priorities Any experience with business applications would be a bonus What's on offer ...

services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains … operations team working with daily with customers. Role overview In-house debt collection team to maximize cash recovery, reduce aged debt, and maintain positive customer relationships while ensuring compliance with company policies and relevant regulations. Managing overdue accounts internally to safeguard cash flow. Specialists are responsible ...

summary IT Service Desk Technician - Band 3Please note: This role is not eligible for sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position. An exciting opportunity has arisen for a dynamic … NHS. You will be part of a dedicated, hardworking team delivering first point of contact for all Bolton Hospital issues and queries, providing excellent customer services and first time fixes. Main duties of the job This is an customer care focused role and a great opportunity to start ...

over the phone and via video call. Achieve and exceed weekly and monthly KPIs and sales targets. Accurately record all sales activity and update customer records in the CRM. Follow up on all inbound enquiries promptly and professionally. Support the Business Development team by passing on warm, qualified leads. … Maintain a positive, resilient attitude and represent the Fuse 2 brand with professionalism at all times. Experience: Some experience in a sales, customer service or telesales environment (Telecoms experience is a plus but not essential). A proven ability to hit targets and work to KPIs. Good understanding ...

over the phone and via video call. Achieve and exceed weekly and monthly KPIs and sales targets. Accurately record all sales activity and update customer records in the CRM. Follow up on all inbound enquiries promptly and professionally. Support the Business Development team by passing on warm, qualified leads. … Maintain a positive, resilient attitude and represent the Fuse 2 brand with professionalism at all times. Experience: Some experience in a sales, customer service or telesales environment (Telecoms experience is a plus but not essential). A proven ability to hit targets and work to KPIs. Good understanding ...

over the phone and via video call. Achieve and exceed weekly and monthly KPIs and sales targets. Accurately record all sales activity and update customer records in the CRM. Follow up on all inbound enquiries promptly and professionally. Support the Business Development team by passing on warm, qualified leads. … Maintain a positive, resilient attitude and represent the Fuse 2 brand with professionalism at all times. Experience: Some experience in a sales, customer service or telesales environment (Telecoms experience is a plus but not essential). A proven ability to hit targets and work to KPIs. Good understanding ...

PowerPoint. Familiarity with Agile, Jira, BPMN, wireframing or user stories is advantageous. Relevant training, project work, degree study or transferable experience in administration, operations, customer service or technology is welcome. ...

Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly with an accredited provider to secure a permanent Fire & Security Engineer for their expanding team. Our client … commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Call ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary ...