IT Field Service Team Lead
- Hiring Organisation
- Network IT
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
strong SLA performance, and excellent client relationships. Due to the field-based nature of this role, the successful candidate must hold a full UK driving licence and be flexible to travel between sites as required. Role Overview As the IT Field Operations Manager , you will take … senior technical escalation point , providing expert guidance and hands-on support when required Manage, mentor, and develop the Field Engineering team, driving performance and technical standards Serve as a key client contact during service issues and escalations, maintaining strong working relationships Drive continuous improvement by identifying recurring issues, improving ...