IT Helpdesk Manager
- Hiring Organisation
- Proximity Recruitment
- Location
- Northampton, Northamptonshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £50,000 per annum
Proximity Recruitment are searching for a for a talented Technical Support/Helpdesk Manager (£50,000 + Bonus + Benefits) to join one of the UK's fastest growing businesses in Northampton. The role is 5 days a week in the offices and works closely with … busy & important role for the organisation’s growth plans. Responsibilities include: Manage the day-to-day operation of the IT helpdesk, ensuring tickets are triaged, prioritised, assigned, and resolved within agreed service levels. Lead, support, and develop helpdesk staff, including workload management, coaching, performance monitoring, and escalation support. Personally ...