high paced environment. Good written and verbal communication skills with the ability to engage both technical and business stakeholders. Strong organizational skills with the ability to multi-task Thorough ITIL awareness, preferably supported by ITILcertification "Service Operations", "Operational Support and Analysis", or "Problem Management". ITIL foundation qualification is a minimum requirement. Familiarity with reporting More ❯
Degree in Computer Science/Information Systems or related field or relevant practical IT related qualifications. At least one Microsoft (MCP), or other industry standard certification. At least one ITIL qualification would be advantageous. Communication Skills Excellent verbal and written communication skills. Excellent command of the English language. Physical Attributes Physically able to move around the building to deal More ❯
Feltham, Middlesex, England, United Kingdom Hybrid / WFH Options
Ascent Sourcing Ltd
Technology, or a related discipline.• Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Required Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS More ❯
london, south east england, united kingdom Hybrid / WFH Options
AGS
Technology, or a related discipline. Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯
london (feltham), south east england, united kingdom Hybrid / WFH Options
AGS
Technology, or a related discipline. Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SR2
critical services.This role will lead the Service Design, Introduction, and Transition workstream, ensuring that new technology and processes are transitioned into live service safely, effectively, and in line with ITIL best practice. The successful candidate will have proven experience leading service transition across complex, multi-supplier environments and be comfortable working with both cloud and on-premise infrastructure within … all Service Design, Introduction and Transition activities across the programme. Define and assure the operational service model for the new platform, ensuring it aligns with organisational and industry standards (ITIL v3/v4). Oversee the transition into service of all cloud and on-premise components, ensuring effective knowledge transfer and operational readiness. Collaborate with product, platform, and supplier … management reporting, service metrics, and performance insights to programme leadership. Experience & Skills Required Demonstrable experience delivering Service Design and Transition within large, complex, multi-supplier programmes. Deep understanding of ITIL frameworks (V3/V4) and practical experience embedding service management processes. Strong background in designing and implementing service architectures for enterprise or public-sector systems. Proven ability to influence More ❯
Organised and self-motivated, with the ability to manage multiple priorities. * Comfortable working in a flexible, fast-paced environment. * Experience working in a multi-tenant or campus-style environment. * ITILcertification or similar service management qualifications. * Awareness of relevant compliance frameworks (e.g., ISO 27001, GDPR). IT Service Analyst/IT Vendor Management Analyst ***PLEASE NOTE THIS ROLE More ❯
Twyford, Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Source4 Personnel Solutions
skills Organised, proactive, and accountable Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITILcertification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank holidays £45 eye More ❯
Twyford, Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Source4 Personnel Solutions
skills Organised, proactive, and accountable Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITILcertification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank holidays £45 eye More ❯
RG10, Ruscombe, Wokingham, Berkshire, United Kingdom Hybrid / WFH Options
Source 4
skills Organised, proactive, and accountable Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITILcertification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank holidays £45 eye More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
The Royal Collection Trust
player. Organised and pro-active, with lots of initiative and an ability to work at pace, you'll juggle a varied workload, effectively balancing priorities and deadlines. Whilst a ITIL qualification (ITIL Service Delivery/ITIL Foundation) would be beneficial, it’s your enthusiasm to learn and passion to deliver the highest standards of customer service that More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Inspire People
of working within a similar governance and/or assurance role. * Experience of writing and reviewing technical design documentation. * ISEB (Information Systems Examination Board) And one of the following - ITIL (Information Technology Infrastructure Library) Certification, IT4IT Certification, COBIT (Control Objectives for Information and Related Technologies) Certification Desirable: * Experience of operating in a similar role in wider More ❯
Basingstoke, Hampshire, England, United Kingdom Hybrid / WFH Options
SNG (Sovereign Network Group)
Driving process improvements to enhance the service transition function. What We're Looking For: Proven experience in IT service transition within an IT or digital services environment. Knowledge of ITIL or other IT service management frameworks is highly desirable, preferably supported by ITIL certification. Strong knowledge of service transition principles, methodologies, and best practices. Ability to manage multiple More ❯
Wooburn Green, High Wycombe, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Costa Coffee
Good leadership skills, capable of developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service management. Proficient in financial management More ❯
and vendor relationships * Skilled in business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed More ❯