23 of 23 ITIL Certification Jobs in the South East

process improvement. Collaborate closely with IT, Risk, Audit, and DevOps teams. Skills & Experience Strong experience in IT Change or IT Service Management roles. Strong ITIL background; ITIL certification preferred. Experience in regulated environments (banking/FS ideal). Familiarity with ServiceNow and enterprise-scale infrastructure/applications. ...

Senior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £550 per day (Inside IR35) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Senior Service Delivery Manager with excellent knowledge … ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer. Key Requirements: Proven expertise in Service Delivery Management within large, complex environments Demonstrable experience of leading and managing teams of Service Delivery Managers (SDMs), partners and International delivery teams ...

Service Delivery Director - ITIL, CSAT, SLA, SC Clearance Up to £600 per day (Inside IR35) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Service Delivery Director with excellent knowledge of ITIL … Director within large, complex environments Demonstrable experience of leading and managing multiple teams of Service Delivery Managers (SDMs), partners and International delivery teams Exceptional ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship experience Proven experience of managing and delivering to SLAs Contract Management Exceptional knowledge ...

Junior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £410 per day (Inside IR35 - Umbrella) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Junior Service Delivery Manager with good knowledge … ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: Previous commercial experience in Service Delivery Management Good ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship experience Proven experience of managing and delivering ...

Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £460 per day (Inside IR35 - Umbrella) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Service Delivery Manager with strong knowledge of ITIL … delivering to SLAs, to work closely with a key end customer.Key Requirements: Proven experience in Service Delivery Management within large, complex environments Strong ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship experience Proven experience of managing and delivering to SLAs Contract Management Excellent knowledge ...

ability to work closely with internal stakeholders Willingness to be onsite in Bedford, with weekly travel to London (1-2 days) Desirable ITIL certification or strong ITIL-aligned working practices Experience working closely with Customer Success or Account Management teams What We Offer Salary ...

teams Ensure adherence to IT security principles and best practices Essential Skills & Experience Bachelor’s degree in Information Technology, Computer Science, or related field ITIL certification Proven experience in application support environments Strong experience supporting and administering MS SQL databases Experience with C# .NET applications Solid understanding ...

role, you must have the following essential skills & experience: Key experience & skills • Bachelor's degree in information technology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record ...

O365 Support End User Device, Servers Support (Dell & HP Hardware) Endpoint Security and Patch Management Monitoring toolsets (SNMP, PRTG) Programming (Powershell, Bash, Python (bonus)) ITIL Certified is an advantage, but not required Experience in a service delivery best practice environment preferred Benefits and Culture Our culture is supportive ...

architecture and design principles Circuit monitoring and management tools Bandwidth management and optimization Network security and compliance requirements Preferred Qualifications Telecommunications or networking certifications ITIL certification Experience with major global telecom providers Multi-lingual capabilities Background in network engineering Experience with cloud connectivity solutions ...

respond to incidents and requests using workflow management tools. Knowledge and Qualifications Required: Degree or higher educational qualification, coupled with significant IT experience. ITIL certification (minimum foundation level; higher preferred). Industry-recognised technical certification in database administration. Experience Required: Extensive experience in Oracle ...

SLAs, service reporting, and improvement initiatives * Confident communicator with the ability to manage escalations professionally and empathetically * Structured, organised, and comfortable taking accountability Desirable: * ITIL certification (or equivalent practical experience) * Experience supporting ISO audits * Background within an MSP environment * Experience working alongside Customer Success or relationship management teams ...

understanding of ticket lifecycle management Comfortable working within SLA/KPI-driven environments Excellent communication skills Confident managing customer expectations Desirable but not essential: ITIL accreditation Microsoft certifications Most importantly, you must genuinely care about service quality and customer experience. Working Pattern 40 hours per week Service desk operates ...

level communication—you’re comfortable presenting insight that drives action. If you also have the following, we’re especially interested in talking to you: ITIL qualification. Data or project management background. SQL capability. Up-to-date knowledge of OSS/Network Management tools. If you’re motivated by purpose ...

infrastructure maintenance • Background in managed service environments and customer‐focused operations • Deep knowledge of KPIs, SLAs, performance frameworks, and service governance Great to have • ITIL qualification • Data or project management experience • Strong analytical and reporting skills • Knowledge of OSS/network management tools If you thrive on collaboration, believe ...

service performance measurement, KPI frameworks, SLA validation, and mitigation governance. If you also have the following, we’re especially interested in talking to you: ITIL qualification. Data or project management background. Strong experience in data analysis, reporting, and presenting to senior stakeholders. Up-to-date market knowledge ...

manage multiple priorities effectively A full UK driving licence and willingness to attend client sites when required Desirable (Not Essential) Microsoft, CompTIA, or ITIL certifications Experience with PowerShell scripting Familiarity with RMM/PSA systems and CRM platforms Knowledge of VoIP systems (e.g., 3CX) Exposure to managed print environments … Whats on Offer Competitive salary based on experience Funded training and certification support Clear progression opportunities Birthday leave Company mobile phone Cycle to work scheme Free onsite parking Staff social events Employee recognition awards Paid volunteer time Discounted technology purchases Company pension ...

Secure by Design, Cloud Security Principles, Government Functional Standards, and the Technology Code of Practice. • Knowledge of service design principles, IT service management frameworks (ITIL), and end-to-end service lifecycle management. • Knowledge of enterprise and technical architecture concepts, ensuring service designs align with strategic and operational objectives. • Ability … developing service design options and advised on time, cost, quality, and trade-offs. • Experience in designing business continuity, disaster recovery, and resilience solutions. • ITIL certified, BCS Certificate in Service Design, ISO/IEC 20000 Practitioner (Service Management Standard), Service Integration & Management (SIAM), Lean Six Sigma, TOGAF, AgilePM, or equivalent ...

Knowledge in Defence (KiD) Defence Logistics Framework (DLF) Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working in a bid/proposal environment including understanding customer requirements and the tasks needed to demonstrate compliance, estimating costs/… complex and environments Adept at analysing complex situations, identifying problems, and proposing effective solutions Experience of working with MOD frameworks and organisation Desired skills ITIL Certifications Experience in Logistics Modelling activities Experience as a Control Account Manager (CAM) Project Management experience The Job Description and duties included within ...

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/ ...

respond to incidents and requests using workflow management tools. Knowledge and Qualifications Required: Degree or higher educational qualification, coupled with significant IT experience.ITIL certification (minimum foundation level; higher preferred).Industry-recognised technical certification in database administration. Experience Required: Extensive experience in Oracle 12-19C Database ...

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/ ...

business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially ...