11 of 11 ITIL Certification Jobs in the South East

Manager with a strong track record of delivering complex technical projects. This role is ideal for a structured and proactive professional with PRINCE2 and ITIL certifications, and demonstrable experience managing third-party vendors and stakeholders. Key Responsibilities Lead end-to-end delivery of technical projects, ensuring alignment with business … objectives, timelines, and budgets Apply PRINCE2 methodologies to plan, initiate, execute, monitor, and close projects effectively Integrate ITIL best practices into service delivery and project transition phases Manage and coordinate third-party suppliers, ensuring performance, accountability, and contract adherence Identify and mitigate risks, issues, and dependencies across multiple workstreams ...

critical, high‐impact managed services function. This is a leadership role with full accountability for service delivery, service desk operations, engineering teams, and ITIL-led service management across a 24×7 UK and nearshore model (UK & Sofia). You’ll be responsible for ensuring our managed services portfolio … quality service delivery against agreed SLAs, OLAs, and KPIs, acting as the senior escalation point for key customers and major incidents. Own and mature ITIL‐based service management processes, embedding governance, best practice, automation, and continuous improvement across the service lifecycle. Drive operational excellence and cost control, including budgeting ...

evolve a critical, high‐impact managed services function.This is a leadership role with full accountability for service delivery, service desk operations, engineering teams, and ITIL-led service management across a 24×7 UK and nearshore model (UK & Sofia).You’ll be responsible for ensuring our managed services portfolio … quality service delivery against agreed SLAs, OLAs, and KPIs, acting as the senior escalation point for key customers and major incidents.* Own and mature ITIL‐based service management processes, embedding governance, best practice, automation, and continuous improvement across the service lifecycle.* Drive operational excellence and cost control, including budgeting ...

with a high degree of autonomy, the Principal is accountable for shaping service strategy, defining standards and ensuring alignment with Information Technology Infrastructure Library (ITIL) principles and the Bank’s broader organisational objectives. The Principal governs, operates and optimises service processes, drives the adoption of best practices, and influences … consistent standards and continuous improvement. Knowledge, Skills, Experience & Qualifications Description Educated to degree level or possesses equivalent professional experience. Demonstrates a strong knowledge of ITIL v4 practices, especially Business Relationship Management, Service Level Management, and Continual Improvement. Proven experience leading Business Relationship Management (BRM) or Customer Success functions within ...

e.g., SSO/MFA, account lockouts, access groups). Familiarity with security tools (Zscaler, CrowdStrike), phishing awareness, and handling access/data requests appropriately. ITIL certification (or strong practical knowledge of incident/request/problem management). A track record of reducing repeat incidents via knowledge creation ...

Engineer with Active Security Clearance (SC) Experience leading team of Application Support Engineers Proven experience in application management in Azure environments Strong Knowledge of ITIL Experience of development within Healthcare (InterSystems Health Share and Health Connect) Excellent understanding of EMPI, PD, Integration engine and IRIS Nice to have: ITIL Certification Development with Azure, Microsoft .Net, Terraform and Ansible Experience of Azure DevOps/Jira If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right ...

SLAs, service reporting, and improvement initiatives * Confident communicator with the ability to manage escalations professionally and empathetically * Structured, organised, and comfortable taking accountability Desirable: * ITIL certification (or equivalent practical experience) * Experience supporting ISO audits * Background within an MSP environment * Experience working alongside Customer Success or relationship management teams ...

effectively to the demands of a fast-paced, changeable environment Mut be an excellent communicator. Able to work with all levels of a business ITIL certified Experience with ServiceNow Able and willing to work on an on-call rota when required All candidates must be eligible to work ...

contribute to discussions and meetings. Customer and service focused, with determination to meet their needs. Flexible JOB SPECIFICATIONS - DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE ITIL Accreditation Service Now Must hold a valid UK driving licence.. Location: On-site -London, GBR If this job description resonates with you, we encourage ...

listen and contribute to discussions and meetings. Customer and service focused, with determination to meet their needs. JOB SPECIFICATIONS - DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE ITIL Accreditation Experience of HP One Service Manager (OSM) Must hold a valid UK driving licence Flexible Location: On-site -London, GBR If this ...

through to delivery and review. Contribute to IT strategy, standards, documentation, and change control processes. Support continuous improvement and adoption of best-practice frameworks (ITIL, Prince2). Essential Skills & Experience Proven experience in cybersecurity engineering. Strong knowledge of enterprise and cloud platforms, particularly Microsoft 365 (Defender, Intune, IAM, Compliance … . Demonstrable project management experience ideally (eg Prince2). Experience with compliance frameworks such as Cyber Essentials and audit processes. ITIL qualification or experience working within the ITIL framework. Excellent communication skills and ability to work collaboratively. ...