reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
High Wycombe, Buckinghamshire, UK Hybrid/Remote Options
Colt Data Centre Services
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
Milton Keynes, Buckinghamshire, UK Hybrid/Remote Options
Colt Data Centre Services
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
reporting in English. • Knowledge of IT and Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITILcertification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Salt Search
quality assurance and compliance with OWASP Top 10 and security standards. Support Provide 2nd and 3rd line support across Dynamics CRM applications. Manage incidents, service requests, and changes following ITIL processes. Monitor CRM performance and proactively resolve operational issues Skills & Experience Required Essential Proven technical expertise in Dynamics 365 CE configuration and customisation. Hands-on with Power Platform including … Factory (ADF) . Working knowledge of Agile/SCRUM and OWASP principles. Excellent stakeholder management, communication, and problem-solving skills. Desirable Exposure to Copilot and AI-driven tools . ITILcertification or experience working in ITIL environments. Performance tuning and data migration expertise. *Rates depend on experience and client requirements More ❯
Qualifications Essential Bachelor's degree in computer science, Information Technology, or related field, or equivalent experience. Professional certifications such as AWS Certified DevOps Engineer, Azure DevOps Expert, or equivalent. ITILcertification and familiarity with project management methodologies (e.g., PRINCE2) are advantageous. Desirable Experience of Prince 2 or Agile project management Experience Essential Significant experience in IT particularly in More ❯
as Business Cases. Please see the attached job description for full details. Person Specification Education, Qualifications and Training Essential Masters level qualification and/or equivalent experience Business Analysis certification/training, or equivalent practical experience Evidence of Continuing Professional Development Desirable ITILcertification Professional Scrum Master (PSM) I/AgilePM/Lean Six Sigma, or similar More ❯
the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITILcertification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on knowledge of MECM/Intune , networking, and common enterprise applications. Proven skills in diagnostics More ❯
the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITILcertification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on knowledge of MECM/Intune , networking, and common enterprise applications. Proven skills in diagnostics More ❯
South East London, London, United Kingdom Hybrid/Remote Options
Daniel James Resourcing Ltd
management or software operations. Excellent stakeholder management and communication skills. Proven ability to drive continuous improvement, optimise tools and lead on enhancements. Strong analytical and problem-solving capabilities. Desirable: ITILcertification or similar. Experience delivering product or technical roadmaps. Degree in IT, Computer Science or related discipline. Why This Role Is Exceptional You wont be sitting on the More ❯
South East London, London, United Kingdom Hybrid/Remote Options
Daniel James Resourcing Ltd
management or software operations. Excellent stakeholder management and communication skills. Proven ability to drive continuous improvement, optimise tools and lead on enhancements. Strong analytical and problem-solving capabilities. Desirable: ITILcertification or similar. Experience delivering product or technical roadmaps. Degree in IT, Computer Science or related discipline. Why This Role Is Exceptional You wont be sitting on the More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid/Remote Options
Sopra Steria
great if you had: MECM (SCCM) and related configuration tools Email security and routing (Postfix/Sendmail, Cisco IronPorts) Microsoft Certifications (MCP, MCITP, MCSE, MCSA, MCTS) Federation technologies (PingFederate) ITIL qualification Employment Type: Full-time, Permanent Location: Stevenage, Portsmouth & Newport Security Clearance Level: Must be eligible for SC Internal Recruiter : Carolyne Benefits : 25 days annual leave with the choice More ❯
Guildford Park, Guildford, Surrey, England, United Kingdom
Reed
to-date operational documentation. Act as the final escalation point for most incidents, reducing the need for further escalation. Skills & Experience Certificate or Diploma in Computing (or equivalent). ITILcertification or equivalent is advantageous. Strong experience in diagnosing and troubleshooting technical issues. Good working knowledge of Windows 10/11, MECM/InTune, networking, and common applications. More ❯
