IT Infrastructure Library (ITIL) Jobs in Wales

1st Line Support - Ebbw Vale - £21,651 - £23,482 This organisation are looking for a Support Engineer to join their team providing first line support to the staff and end users you will also have the opportunity to be involved in IT projects. As their IT support engineer you will be expected to investigate and resolve issues whilst maintaining a high level of customer service. You... more ▸

Service Desk Analyst. Up to £19,200 p/a + company benefits (DOE) Cardiff. My client, based in Cardiff, have an exciting opportunity for an enthusiastic IT Analyst to join their team to provide 1st line IT support to colleagues and users. The Service Desk Analyst will be the 1st point of contact for users, you will be providing high quality technical support and answering queries via the telephone... more ▸

IT CUSTOMER SERVICE AGENT - 1st Line Support | South Wales | Permanent | Monday - Friday Our client who is a leading luxury car manufacturer, who strive to be the world's greatest car company were founded in 1913. Creating iconic sports cars and expanding their business across seas, they now have 150 locations in 53 countries. They are now looking for an 1st Line... more ▸

IT CUSTOMER SERVICE AGENT - 2nd Line Support | Vale of Glamorgan | Permanent | Monday - Friday Our client who is a leading luxury car manufacturer, who strive to be the world's greatest car company were founded in 1913. Creating iconic sports cars and expanding their business across seas, they now have 150 locations in 53 countries. They are now looking for an IT Support Analyst... more ▸

2nd/3rd Line Support - SC Cleared - EUC is required for government client based in Newport. You should have proven experience with: Mobile Device Management. Windows 7. SCCM 2012. Active Directory management. Printers (Lexmark desirable) Skype for Business. Excellent Problem Solving and multitasking skills. ITIL. Identification of Service Improvement opportunities. It is essential that you hold valid SC Clearance for this... more ▸

IT Technician Contract, Based in Cardiff, £15 - £23 per hour, 3 month contract My client are a well known public sector organisation based in Central Cardiff; they are currently seeking 5 x IT Technicians for initial 3 month contracts. Please note that these positions are in scope of IR35. As part of a service delivery team, you will provide a highly professional, friendly and customer focused experience to the services... more ▸

My global client is looking for an experienced Service Desk Analyst for a permanent position based in the Cardiff Bay Headquarters. The role will provide 1st & 2nd line support across a range of Microsoft and Apple technologies. My client is looking for someone with previous Service Desk support experience working with a call logging system such as Remedy or Assyst etc. Technologies to be supported... more ▸

2nd Line Support Engineer. An excellent opportunity has arisen to join an organisation who are a highly regarded in their field. Joining a small team working as a 2nd Line Support Engineer in excellent supportive surroundings. The role involves 2nd Line Support of the internal systems, be it installation, repairs, updates or networking issues, and many other activities in between, being one of the go-to people within... more ▸

Keytree is currently recruiting a Service Desk Analysists into its Port Talbot Managed Services Service Desk.You will be part of a fast-paced, entrepreneurial team responsible for delivery to a growing number of Managed Services clients. You will be key to the delivery of frontline Support Services within Keytree’s Managed Services, collaborating with other team members and Delivery Managers to ensure Incidents, Problems, Changes... more ▸

Role Summary: This is an excellent opportunity for an experienced applications support analyst with exemplary stakeholder management skills. You will be responsible for the technical support of Equiniti Xanite software applications, liaising with clients to analyse, diagnose and resolve incidents and queries.The role will be based in our office in Cardiff city center with the occasional site visit to client premises... more ▸

Our established client is looking to recruit an additional IT support person into its established team based in St Mellons, Cardiff. The Main Purpose of Role is to be responsible for the end to end design, implementation and support of infrastructure, both hardware and software. Main Responsibilities: Day to day service desk tasks along with 2nd & 3rd line project work. Service desk work supporting... more ▸

Job Summary. We are seeking an experienced Microsoft Cloud Server Engineer to assist with the modernisation of a large scale Azure Cloud deployment. You will be working with the IT team to provide technical guidance on this ‘Datacentre’ refresh, reviewing the all aspects of the platform including; the management plane, provisioning, standardisation of deployment, billing and cost efficiency as well as the more traditional... more ▸

Platform Resourcing Limited are a recruitment agency based in South Wales. We take the time to understand our client and candidates needs so that we can help those looking to hire and those looking for work to get the best fit for them. W e are currently working in partnership with a hi-tech online business who are seeking a 3rd Line Infrastructure Engineer , who... more ▸

Due to continued growth, a fantastic opportunity has arisen to join the Technology Department of a market-leading distributor as a Service Delivery Analyst. You will be working with a dynamic team within a business that values technology and will have access to state of the art technology. Present and maintain a strong customer service focused approach to work. Provide 1st / 2nd line IT support to colleagues across... more ▸

IT Support Analyst-2nd Line - £28000-£30000 pa - Permanent - South Wales Our client, a manufacturer of some of the world's finest luxurious automobiles, require a highly skilled and highly detailed individual to join the team in a support capacity. The successful candidate will play a pivotal role in providing customer and 2nd line technical support to end-users who need assistance with their computer hardware or software... more ▸