26 to 28 of 28 ITIL Jobs in Wales

opportunities for improvement. Support regular service review meetings with customers, presenting performance metrics, service reports and improvement plans. Contribute to service initiatives using ITIL best practices to enhance service quality. Coordinate major incident communication and oversee service recovery activities. Support contract renewals and commercial discussions. Coordinate and provide appropriate communication … relevant IT Managed Services or IT Service Delivery experience Demonstrate experience in creating, negotiating and maintaining SLAs. Project management mythology knowledge Show understanding of ITIL service management principles Communication and stakeholder relationship skills Experience managing service reviews, customer governance meetings and continual service improvement programmes. Knowledge of supplier management processes. ...

Line level. Applicants will ideally be CompTIA A+ or studying towards Fundamentals level in Microsoft 365/Azure or Network. Experience in using ITIL based ticketing system (ITIL foundation preferred). Our People Our people are what makes Exponential-e Group the company it is today. This year’s employee ...

security positions. Knowledge across relevant information security and privacy management frameworks and legislation, such as NIST, the NIS Regulations 2018, ISO/IEC 27001, ITIL, COBIT, Data Protection Act 2018 (GDPR). Proven experience of working with strategic vendors and partners to deliver high impact and fit-for-purpose results. … Lead Criteria) Knowledge across relevant information security and privacy management frameworks and legislation, such as NIST, the NIS Regulations 2018, ISO/IEC 27001, ITIL, COBIT, Data Protection Act 2018 (GDPR). Proven experience of working with strategic vendors and partners to deliver high impact and fit-for-purpose results. ...