12 of 12 ITIL Jobs in the North East

Line Support, Helpdesk or IT Support role Experience using ITSM tools Exposure to Microsoft 365 and Azure environments Basic networking knowledge ITIL Foundation certification (or a desire to work towards it) Why Join L&C? Because here, your growth matters. We're on a journey at flying pace with ...

Experience with Cyber Essentials/CE+ Exposure to Azure cloud environments VMware, backup technologies (e.g. Veeam), or firewall technologies Knowledge of ISO 27001 or ITIL practices ...

escalations, and improvement plans. Strong stakeholder management and communication skills. Excellent analytical and reporting capabilities. Desirable Experience within a regulated environment. Utilities sector experience. ITIL or Service Management experience. Key Attributes Takes ownership and works independently. Confident and credible when challenging suppliers. Strong attention to detail. Commercially aware and outcome ...

intensive or regulated environments (e.g. utilities, infrastructure or similar) Knowledge of IT service management, SDLC, Agile/Lean delivery and enterprise frameworks such as ITIL Why Apply? Play a central role in a major technology transformation programme Build and shape an enterprise architecture function with real influence Work on systems ...

Suite, Routers and Networking. Some knowledge or experience of one or more of; VMware, SAN/NAS, Firewalls and Linux. A working knowledge of ITIL is also an advantage. In addition to industry standard systems there are bespoke in-house systems where full training will be provided. Attributes: Ability ...

Essential A degree in IT Systems, Software engineering, Computer Science or a related subject or relative equivalent experience. Evidence of continuous professional development. Desirable ITIL Foundation Certificate in IT Service Management Experience Essential In depth experience of managing or designing, configuring and sup porting application systems. Experience of working ...

handover into BAU operations What we're looking for: Proven track record delivering complex IT service transitions in multi-supplier environments Strong understanding of ITIL service management and transition principles Experience across outsourcing, insourcing, or supplier restructuring programmes Ability to manage multiple workstreams or transition waves simultaneously Strong stakeholder management ...

confident when things go wrong you can own an escalation and communicate clearly Strong commercial awareness, including contracts, scope, and cost Nice to Have ITIL Foundation (or higher) Experience with S/4HANA Public Cloud and/or SAP BTP Background in consulting or a systems integrator Familiarity with ...

years relevant experience within a 300500 employee environment, or supporting similar-sized clients within an MSP Degree or formal qualifications not essential, though ITIL (or similar) would be beneficial Willing to be part of an evening on-call rota typically 1 week in 4 Strong personal attributes including drive, ambition ...

problem solve with their teams and work collaboratively with key business stakeholders. The role is responsible for delivering of Services aligned to the ITIL framework and maintaining compliance with ISO20000 and will involve managing multiple distinct service desks. Responsibilities Develop and own the end-to-end processes & delivery within … implement continual service improvement strategies Work very closely with the Service Delivery Manager (Service Management) and Head of Service Delivery to ensure a full ITIL aligned end to end service is available to stakeholders Ensure an appropriate balance between cost of delivery and quality of delivery is achieved Engagement with ...

term opportunity covering maternity leave Based in either Newcastle or Blackpool, this role combines both Problem Management and Change Enablement responsibilities across two critical ITIL practices that support service stability, governance and continual improvement across DDaT You'll lead and coordinate the management of IT problems and changes across … Service Management skills. The role requires a dedicated focus on Problem Management; as such it requires in depth knowledge of the following ITIL v4 practices: Problem Management, Change Management, Incident Management, Release Management, Service Request Management and Continual Improvement. Demonstrating excellent communication skills, you will be expected to participate ...

Security Clearance and NPPV3. Desirable: Experience in Release analysis and/or Change analysis, including evaluating Release scope, risk, and impact. Knowledge of ITIL methodology and Service Delivery processes. ITIL v4 Certified Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When ...