1 to 25 of 28 ITIL Jobs in the North East

professional development relevant to Microsoft 365, software licensing or digital services Desirable Microsoft Fundamentals certification, for example MS-900, AZ-900 or PL-900. ITIL Foundation, Software Asset Management or Microsoft licensing-related training Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions ...

/Replication Technologies such as Veeam and Skykick Unified Communication solutions such as Microsoft Teams Monitoring and RMM solutions Renewing and managing server certificates ITIL for service management Industry-recognised accreditations relating to the above How We Take Care of You As well as offering a competitive salary, we have ...

Change Management qualification such as APMG Change Management would be desirable. Desirable: Experience within healthcare, the NHS or another regulated sector, alongside knowledge of ITIL, change control, release management, clinical safety, information governance and cyber security. Experience with tools such as Monday.com, Azure DevOps or Jira would also be advantageous. ...

standards such as NCSC guidance, CIS benchmarks or Microsoft Security Baselines Understanding of data classification, secure storage and access controls Experience working within an ITIL-aligned environment Strong networking and troubleshooting skills Experience with scripting, automation or infrastructure-as-code would be advantageous Knowledge or experience of Microsoft SQL Server ...

Services JSON XML Knowledge of BMC Helix Integration Service (iPaaS). Proficiency with Python, PowerShell, or Bash scripting. Desirable skills: BMC Certified Professional certifications. ITIL Managing Professional or higher. Agile, Scrum, or SAFe certification. Cloud certifications (AWS, Azure, or GCP). Security Clearance (SC). About Peregrine We build workforces ...

Client’s Business applications & IT portfolio, and should have understanding on SCSM ticketing too lExposure to agile or hybrid delivery environments .Experience with ITIL-based service delivery and change management #J-18808-Ljbffr ...

scheduled to be on call Skills, Qualifications, And Experience Proven experience in a Support or Service Desk role. Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management. Demonstratable experience within the support space Demonstratable experience within the Incident & Problem space. Client-centric approach ...

support or service desk role. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Knowledge of IT service management principles (ITIL desirable). A team player with a proactive and continuous improvement mindset. Ideal for someone who enjoys solving technical problems, supporting users, and contributing ...

/CD pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. Salary ...

remains secure through patching, upgrades, hardening activities and cyber security compliance initiatives. Investigate and resolve networking incidents, problems and service requests in line with ITIL principles. Support change management activities relating to networking infrastructure. Work collaboratively with internal teams, external partners and third‐party suppliers to deliver reliable business services. ...

remains secure through patching, upgrades, hardening activities and cyber security compliance initiatives. Investigate and resolve networking incidents, problems and service requests in line with ITIL principles. Support change management activities relating to networking infrastructure. Work collaboratively with internal teams, external partners and third-party suppliers to deliver reliable business services. ...

technical risk. Experience providing technical leadership, coaching or mentoring other engineers. Desirable criteria Power Pages. Microsoft Copilot Studio. Stakeholder requirement gathering and solution design. ITIL 4 Foundation/Microsoft Power Platform Developer/PL-400 certification. Benefits Alongside your salary of £48,400 plus any allowance ...

support for infrastructure and migration projects, including server, platform and legacy on-premises file server migrations. Work closely with internal IT teams in an ITIL-based environment, contributing to projects, documenting solutions and implementing technical changes. The System Engineer must be able to commit to being onsite in Sunderland ...

MCSE or relevant certification in Microsoft Office 365 is desirable Business Analysis Diploma or equivalent is desirable PRINCE 2 Foundation level is desirable ITIL V3 foundation is desirable ServiceNow Administrator Certification Your benefits and rewards Our benefits vary by country and are subject to eligibility and local policy: Rewards ...

Desirable Experience It would be beneficial, although not essential, to have: Experience using cloud platforms such as Microsoft 365 or Microsoft Azure. Familiarity with ITIL practices or service desk systems. Previous experience within a fast-paced technical support environment Why Join? If you are looking for an opportunity to develop ...

rotations where required. Perform root cause analysis and implement preventative measures for recurring issues. Manage change requests, releases, patches, and upgrades in line with ITIL best practices. Develop operational documentation, runbooks, and scheduling standards. Support cloud-based deployments and containerised AutoSys environments. Skills & Experience : Expert knowledge of Broadcom AutoSys Workload ...

looking for someone who has sound practical knowledge on the use and application of risk assessment methodologies in systems and software development (including Agile, ITIL and V-model processes) and combining them for optimal solutions. If your career has given you the opportunity to author and publish technical reports, advise ...

bring to the team Experience in Problem Management, Live Operations, service management, or operational improvement within games, player support, or digital services Knowledge of ITIL Problem Management practices through certification or equivalent practical experience Experience reviewing operational data, incidents, or ticket trends to identify recurring issues Strong written, verbal ...

Experience working collaboratively with internal stakeholders and cross-functional teams to deliver data solutions. Experience contributing to or leading data-focused projects and initiatives. ITIL Foundation certification would be advantageous. Knowledge Strong practical knowledge of modern data engineering tools, frameworks and best practice. Good understanding of data architecture principles ...

context of real-world business transformation scenarios. Proficient with well-known frameworks including TOGAF and/or Zachman, as well as familiar with ITIL practices and modelling notations such as Archimate, UML, and BPMN. DVSA Apprenticeship campaigns To be eligible for this apprenticeship (if you are not already qualified ...

Hands Maintain a professional and disciplined approach when working within Exponential-e Data Centre’s. Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices. Manage, process and host access, remote hands and delivery tickets for any visitors or specialist third party technicians requiring access. Proactively ...

across our trading platform, own incident and defect resolution, and work with stakeholders to drive root-cause analysis and post-mortems. The role requires ITIL knowledge, SQL understanding, and experience with ITSM tools in Agile environments. The successful candidate will participate in a 24/7 on-call rota, contribute ...

using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management … decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance ...

using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management … decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance ...

Deskside Support, Desktop Support or IT Support position. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Experience working within an ITIL-based support environment. Experience supporting Microsoft Windows and Microsoft 365 environments. The ability to prioritise workloads and manage multiple support requests effectively. A professional, organised … customer-focused approach. Desirable Qualifications ITIL Foundation. CompTIA A+. Microsoft Windows and Microsoft 365 certifications. What's on Offer? Salary up to £35,000. Opportunity to work in a dynamic technical support environment. Exposure to a broad range of technologies and infrastructure. Training and development opportunities. Supportive team culture with ...