IT Infrastructure Library (ITIL) Jobs in the North East

Service Desk Analyst. Newcastle upon Tyne. £10.11 - £12 per hour. Ongoing contract. My client is currently seeking someone to join an established fast paced team to provide first line technical support and exceptional customer service via phone and email. If you are an enthusiastic employee and keen for an opportunity develop your skills this could be the perfect role for you. This... more ▸

My client is looking for a Field Analyst for an initial 3 month contract based in Durham. The chosen candidate must be able to demonstrate the following skills and experience: Deliver Infrastructure support services, perform the tasks of a Field Support engineer to support, maintain, fix escalate own incidents and service requests. Perform the tasks of a field engineer to support, maintain, fix, escalate and... more ▸

My client is looking for a Problem Manager to assist on an initial 3 month contract based in Durham. The chosen candidate must be able to demonstrate the following skills and experience. .Work across the IT function, with my client and with Microsoft. .Own problem management and drive forwards root cause analysis, pinpointing the causes. .Support the IT department in issue resolution affecting connectivity to one... more ▸

Cloud Engineer - highly competitive rates - minimum 3m term. NRG are proud to be partnered with a business that has technology at the heart of its operations, to assist with the resourcing of an experienced Cloud Engineer. Key Technical requirements of the role: AWS / SysOps. Knowledge of networking protocols such as DNS, HTTP and SSL. Understanding of networks, protocols and internet technologies. ISO/BSI and ITIL... more ▸

Our Client is a national charity based in County Durham who are looking to recruit a Head of IT. As a self-motivated individual with excellent communication skills the successful individual will work effectively as part of a multi-disciplined team to deliver technology projects within allocated time scales and budget; delegate and manage tasks within projects; assess risks to the business and propose remedies; identify cost... more ▸

Service Desk Analyst / 1st Line Support / ITIL / Newcastle upon Tyne / initial 3 months / £11-13.41/hour. Multiple opportunities have become available to join a Service Desk team based within a large public sector organisation. The organisation supports 6000 users across a large area. You will be working as part of a team that is growing due to additional users following a merge within the organisation... more ▸

IT Support / Desktop Support / Systems Administrator. c£20-£25k - Newcastle Upon Tyne. My client a well established company in the Newcastle area are currently looking to increase their IT team size over the next few months and are firstly looking to take on a technical support professional. The role involves providing ICT support to the company and also external companies. You must have... more ▸

Our new, modern, and forward thinking IT End User Support function ‘IT Care’ is being established with a clear purpose to ‘provide the support people need, when they need it, to help them do their jobs’. We are moving away from a traditional IT Service Desk and Deskside support model to a proactive and responsive Quilter IT Care support approach. This will involve providing the... more ▸

Role: Skype for Business SME Location: Gateshead IT35: Inside IR35 Rate: £500-£594 per day Length: 6 Months My Gateshead client is looking for a Skype for Business SME to join them for 6 months with the following skillset. Key skills: *Degree or equivalent *ITIL Foundation *CCNP - collaboration *MCSE - Productivity Knowledge, Skills and Experience *Experience with migration of Skype for... more ▸

We are looking for a Systems Administrator (Linux) t o work with our customers using our latest technology platform. Our platform has been developed utilising the latest Microsoft technology and is destined for both on-premises and cloud deployment and your contribution will impact on millions of passengers across a variety of modes of transport in cities all over the world. Cubic is a transportation... more ▸

As an IT Support Technician you will act as the first point of contact within our Helpdesk environment, for staff and Advisers of the QFP Network; ensuring a high ‘first-time fix’ rate with an excellent quality of customer service, escalating incidents/requests as necessary and completing with agreed SLA. About us. Quilter Financial Planning is part of Quilter, a leading provider of advice, investments and wealth management,... more ▸

We have a fantastic opportunity for a Technical Support Specialist to join a successful company in Stockton. Overview of Job Responsibilities. Your main areas of responsibility will include: * Troubleshooting and resolving technical issues promptly, keeping customers and colleagues informed at each stage * Ensuring all incidents reach a satisfactory resolution - with support from 3rd Party Partners * Prioritisation of tasks to ensure that service level... more ▸

Harvey Nash are exclusively working with a leading financial services organisation in Newcastle who are looking to expand their IT teams at the start of a large transformation. The IT Service Control Analysts role is to facilitate and drive the change, problem, release and risk management processes within the organisation. This role is an excellent opportunity to upskill on the above areas if you are experienced... more ▸

Established in 1993 AlphaGraphics are now the largest print and marketing services agency in Teesside with over 100 employees working across 3 UK sites. We create highly personalised award-winning multichannel marketing campaigns using the very latest print technology. We’re a fast moving, highly innovative business and this is an exciting new opportunity to be part of our award-winning Technology Team. The successful candidate... more ▸

Systems Administrator - Linux, Azure, RedHat, CentOs As part of the Global Operations Centre Systems Team, the Systems Administrator (Linux) is responsible for maintaining and supporting the customers test and production systems on the Linux platform utilised by millions of travelers around the world on a daily basis. Essential Job duties and Responsibilities: Systems Administration of Linux systems, implementation, maintenance, documentation... more ▸