IT Infrastructure Library (ITIL) Jobs in the North East

Are you in IT support and looking for the next step in your career? Are you interested in working with a rapidly expanding tech company in the North East? We have a fantastic second line role in Newcastle with excellent salary and flexible working on offer, with exposure to the latest tech. The role.. First point of contact for First Line Service Desk... more ▸

Our client requires a Technical Support Officer (2nd line) for an initial 3 month contract (possibility of extension) in Durham. Main Duties: - To provide effective 1st and 2nd line ICT support. - To maintain the existing ICT infrastructure by performing upgrades, new installations and carrying out routine procedures. - Reconfigure complex network computer systems to deal with service demands and user requirements... more ▸

Candidates that do not possess PowerShell or Azure experience will not be considered... 7+ years specialising in Windows/Linux infrastructure support in a lead-engineer role, with a solid background in the support and maintenance of on-premise and cloud (IaaS/PaaS/SaaS) platforms. Excellent understanding of ITIL processes and... more ▸

1st Line Application Support. Permanent. Gateshead, Tyne and Wear. £19,000 to £21,000. This company delivers bespoke IT solutions to a variety of sectors and has their own variety of products and services. Increasingly, they are also providing our IT solutions as cloud based services through our hosted managed services division. They are looking for a 1st Line Support engineer to support... more ▸

Are you an experienced Service Desk Analyst with demonstrable experience in 2nd line support for a Microsoft focussed environment? Interested in joining a huge FTSE 250 listed company that is growing it's IT Service Delivery teams?... Here your core tasks/responsibilities will include but not be limited to; Providing... more ▸

The Company. Our client is a market leader in their field. Due to growth they are looking now for an IT Technician. The Role. The role will be to provide support of the company infrastructure and business services to effectively support the business. Provide 2nd line technical support to colleagues via multiple channels, including but not limited to direct contact, email and telephone... more ▸

The Company. International services business is seeking to expand its infrastructure by recruiting a Technical Specialist who is looking to develop their skills in Cloud technologies such as AWS or Azure. The Role. As part of a growing team, you will split your time equally both providing first class 3rd line technical support across both their virtualised and cloud estate as well as leading projects... more ▸

Based in Darlington. £41k - £45k. An exciting opportunity has arisen for a Service Delivery Manager to assist in the delivery of outstanding Digital products and services, playing a key part in managing the availability and usability of all of the services within the Technology Group. Who you will be: ITIL qualified. Experience of workflow creation. Good communication skills (chairing meetings, negotiation, handling difficult... more ▸

IT Care Support Technician. Location: Newcastle Company: Quilter Plc Department: Group Technology Solutions Type of Contract: Fixed Term Contract Closing Date: 18th January 2020 Our new, modern, and forward thinking IT End User Support function ‘IT Care' is being established with a clear purpose to ‘provide the support people need, when they need it, to help them do their jobs'. We are... more ▸

Lead Support Analyst, Gateshead. Salary up to £30,000. My client is a hugely successful and rapidly expanding IT services and software organisation who develop bespoke IT solutions to their impressive list of clients. They have a wide customer base, and due to growth and expansion they're looking to increase the headcount within their Software Support function. The successful candidate will report to the Head... more ▸

NRG are delighted to be working with a well-established wealth management company based in the North East looking to recruit an Infrastructure Engineer on a permanent basis. Providing 3rd line technical support to internal and external users, you’ll have the freedom to explore and provide the best solutions for our clients’ users and in turn develop your technical skills by supporting some challenging... more ▸

* Great opportunity to join team and develop technical skills. Based Team Valley * Pulsant is a leading UK provider of hybrid cloud solutions, expert colocation and infrastructure services across several key industry sectors. We have big ambitions for the future - and want to speak to the right people with the right energy and values to take us there. We are seeking customer facing,... more ▸

Role: Service Design Architect Location: Newcastle Duration: 9 Months Overview The Service Design Architect is responsible for the design and development of the service management and delivery solution to support the delivery of new and changed services. The Service Architect role will align to the technical design output developed by the Chief Technology Office (CTO) and work closely... more ▸

Cloud Infrastructure Engineer (AWS & Azure) Commutable from Sunderland. Are you an experienced Infrastructure Engineer or Team Lead with a strong operational knowledge of AWS or Azure? Looking for an opportunity to work on enterprise scale cloud infrastructure, with loads of scope for progression? Value your work/life balance? Context Recruitment have a long-term relationship with this household name brand, a large market-leading multinational... more ▸

The Company: Our client is an expanding IT services organisation serving the UK industrial sectors. They develop bespoke IT solutions to these sectors in addition to a small but valuable product portfolio. They are also increasingly providing IT solutions as cloud-based services through a hosted managed services division. This is a Tier 1 Application Support role. The successful candidate will primarily be responsible for managing and investigating... more ▸