1 to 25 of 36 ITIL Jobs in the North East

Intune, and Office 365) · API script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL framework and terminology, certification a plus · Ability to communicate technical information to non-technical users Desired Characteristics · Self-motivated, able to work under minimal supervision and demonstrate results · Excited to More ❯

Intune, and Office 365) · API script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL framework and terminology, certification a plus · Ability to communicate technical information to non-technical users Desired Characteristics · Self-motivated, able to work under minimal supervision and demonstrate results · Excited to More ❯

Prometheus, VictoriaMetrics) Scheduling tools (eg Control-M) Operating systems (Windows and Linux) Containerisation and orchestration (Kubernetes) Cloud platforms (Azure) Issue tracking and source control (JIRA, Git, Bitbucket) Familiarity with ITIL processes and incident/change management frameworks (certification desirable). Minimum 2:1 degree in Computer Science , Information Systems , or a related field, ideally from a Russell Group university . More ❯

regularly Desirable Server and infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage reimbursed at 45p per mile Training plan toward field engineer duties and relevant certifications More ❯

regularly Desirable Server and infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage reimbursed at 45p per mile Training plan toward field engineer duties and relevant certifications More ❯

IT estate We need you to have Experience of working within an IT support team, with a proven track record in colleague support roles and have and understanding of ITIL frameworks Windows 11 experience and sound understanding of Microsoft software - including O365, Teams etc. Experience of PC configuration/Installation Be adaptable and able to operate in a constantly changing More ❯

aimed at improving performance. Manage exit of individuals as required. Manage and prioritise workload across the team to maintain optimum project delivery. 5 PROFESSIONAL QUALIFICATIONS/ACCREDITATIONS AND EXPERIENCE ITIL Intermediate level qualification (MALC) and education to degree level is desirable, but not essential. blue chip company experience. Experience of working in an SLA driven environment. Experience of working with More ❯

for someone who: Has a broad interest in technology and enjoys solving a wide range of technical issues. Takes pride in maintaining high productivity, reliability, and quality standards. Understands ITIL principles and continuous improvement processes. Works well with DevOps, Support, QA, and Development teams - we believe in collaboration, not blame. Can build strong and honest relationships with clients, including occasional More ❯

data solutions that explore, capture, transform, and utilize data to support AI, ML, and BI Proficiency in data science languages/tools such as R, Python, SAS Awareness of ITIL (Incident, Change, Problem management) Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to More ❯

5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT systems Experience with AV, cloud environments (private/public), and ITIL processes Ability to juggle multiple projects with excellent communication skills Desirable: Azure, VMware/Hyper-V, scripting (PowerShell) You’ll thrive here if you are: A self-starter who takes More ❯

5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT systems Experience with AV, cloud environments (private/public), and ITIL processes Ability to juggle multiple projects with excellent communication skills Desirable: Azure, VMware/Hyper-V, scripting (PowerShell) You’ll thrive here if you are: A self-starter who takes More ❯

biotech, pharma, or research environments. Familiarity with AI/ML infrastructure and bioinformatics workflows. Knowledge of WEKA storage, VMware vSphere, containerisation (Docker, Kubernetes), and cloud platforms (AWS, Azure). ITIL or security certifications (CISSP, CISM, etc.). Experience with GxP compliance and regulated environments. What We Offer Competitive salary and benefits package including bonus, life cover, critical illness, healthcare, pension More ❯

Excel and Word; PowerPoint used occasionally for stakeholder presentations. Desirable: Experience working within or supporting a banking or financial services Familiarity with ISO 22301 (Business Continuity Management), COBIT , or ITIL Professional certifications such as CBCI , CISA , or CISSP . Understanding of regulatory requirements around operational resilience and continuity. Why Tesco Insurance and Money Services? Seeing your impact all around you More ❯

proactive approach with the ability to lead by example Desirable Skills Previous experience in a leadership or mentoring role Exposure to bespoke or custom-built software systems Understanding of ITIL or similar frameworks Azure Authentication experience Why Apply? Competitive salary based on experience Opportunity to lead a disciplined and capable team Influence the direction of IT strategy and systems Supportive More ❯

to the business. Strong understanding and demonstrated experience working within the Managed Service Operation. Excellent English communication skills, both written and oral and analytical skills. Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Analytical and Communication skills. Should have experience in managing/maintaining/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines More ❯

to the business. Strong understanding and demonstrated experience working within the Managed Service Operation. Excellent English communication skills, both written and oral and analytical skills. Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Analytical and Communication skills. Should have experience in managing/maintaining/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines More ❯

e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. Scripting skills (PowerShell preferred) for automation and configuration tasks. Excellent troubleshooting and communication skills. ITIL awareness or certification is a plus. The role is 4 days in the office a week with excellent company benefits. Apply today to find out more. More ❯

strong proficiency in Windows environments and exposure to Linux operating systems. A strong background working with Dell & HP server hardware. Eligible for Security Clearance Desirable Experience working within an ITIL Environment Experience working within a large-scale Data Centre Environment Basic Understanding of Network Infrastructure – i.e. Routing, DNS. Additional Information Benefits We pride ourselves in offering an excellent benefits package More ❯

with third-party suppliers to ensure SLA compliance. Skills & Experience Experience supporting Oracle E-business Suite financials Proven experience in 2nd and 3rd line Applications Support Team leadership experience ITIL Foundation qualification (or equivalent) preferred Strong communication skills with the ability to engage at all levels. For further information, please apply and I will contact you to discuss. The rate More ❯

with third-party suppliers to ensure SLA compliance. Skills & Experience Experience supporting Oracle E-business Suite financials Proven experience in 2nd and 3rd line Applications Support Team leadership experience ITIL Foundation qualification (or equivalent) preferred Strong communication skills with the ability to engage at all levels. For further information, please apply and I will contact you to discuss. The rate More ❯

storage solutions Exposure to SQL Server, Oracle, or PostgreSQL is a plus Experience in regulated environments or manufacturing (SCADA, PLCs) is desirable Certifications such as CCNP, MCSE, VMware, or ITIL are advantageous Why Join? Competitive salary and private healthcare Access to cutting-edge infrastructure technologies Professional development and training Opportunity to shape infrastructure strategy in a fast-growing organisation More ❯

and cloud security principles. Experience with Azure Virtual Desktop (session hosts, FSLogix, networking). Certifications are a plus: CCNA/CCNP, CompTIA Network+/Security+, Azure Network Engineer Associate, ITIL Foundation. Excellent communication, troubleshooting, and customer service skills. Why You’ll Love It: Hybrid working: 2 days remote. Salary: Up to £50,000. Join a fast-growing company with ongoing More ❯

and cloud security principles. Experience with Azure Virtual Desktop (session hosts, FSLogix, networking). Certifications are a plus: CCNA/CCNP, CompTIA Network+/Security+, Azure Network Engineer Associate, ITIL Foundation. Excellent communication, troubleshooting, and customer service skills. Why You’ll Love It: Hybrid working: 2 days remote. Salary: Up to £50,000. Join a fast-growing company with ongoing More ❯

contracts. Financial acumen to support budgeting and cost control. Administrative capability to manage procurement processes. Proficiency in digital tools and IT asset tracking systems. Desirable Criteria Certifications such as ITIL Foundation, IAITAM CITAM, CHAMP, or PITAM. Experience conducting audits and ensuring ITAM policy compliance. Involvement in infrastructure project delivery. Experience implementing ITAM policies and service improvements. Participation in internal or More ❯

change control in project environments Demonstrated ability to manage stakeholders across finance, procurement, and operations Excellent problem-solving and documentation skills Certifications: SAP Certified Application Associate (S/4HANA), ITIL Foundation preferred Strong communication skills and ability to work independently under contract terms More ❯