13 of 13 ITIL Jobs in the North East

systems administration ERP support experience, including SQL reporting Confident communication skills and strong problem-solving ability Desirable Experience with Synchro ERP Knowledge of ITIL or cybersecurity frameworks ...

Ability to prioritise workload and work independently on-site. Strong communication and interpersonal skills. Desirable (Not Essential) Experience with Azure AD/Entra ID. ITIL awareness or certification. Experience supporting hybrid or cloud-first environments. Python Basics What We're Looking For A friendly, approachable engineer who goes the extra ...

identity fundamentals. Familiarity with CI/CD pipelines and automation tools. Engineering Practices Experience working in DevOps, SRE, or platform engineering environments. Working within ITIL frameworks. Ability to automate repetitive tasks using scripting (Bash, Python, PowerShell). Understanding of cloud governance basics (tagging, policies, cost controls). Soft Skills Collaborative ...

logs, network traffic, and identifying vulnerabilities Independent and curious: proactive in learning and sharing knowledge Excellent communicator with clear documentation skills Solid understanding of ITIL framework and industry best practices Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning and development are central ...

Suite, Routers and Networking. Some knowledge or experience of one or more of; VMware, SAN/NAS, Firewalls and Linux. A working knowledge of ITIL is also an advantage. In addition to industry standard systems there are bespoke in-house systems where full training will be provided. Attributes: Ability ...

security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a fantastic opportunity to work ...

architecture frameworks, standards and controls Strong understanding of commercial, procurement and supplier delivery environments Experience developing high-performing technical teams and capability Awareness of ITIL, ISO9001 and ISO27001 frameworks Desirable skills for the Chief Architect include: Degree in a Digital, Technology or related discipline (or equivalent experience) TOGAF, Zachman ...

Experience in a senior support or service delivery leadership role ** Background in software, SaaS, or hosted/cloud environments ** Strong knowledge of ITSM frameworks (ITIL preferred) ** Experience managing releases and communicating technical changes ** Proven ability to manage third-party suppliers or service providers ** Excellent stakeholder management and communication skills ** Experience ...

track record in Project delivery of highly complex and integrated application solutions Excellent knowledge and understanding of different delivery methods (Agile and Waterfall) and ITIL SM processes. Excellent stakeholder management skills Experience of Team Management with multi-location teams Ability to bring multi-disciplined teams, in a matrix organisation together ...

environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus ...

faults, copper and fibre deployments, testing and escalation where needed Producing reporting across space, power and cabling capacity Working within strict change control, ISO, ITIL and data centre best practice standards You’ll suit this role if you’ve worked in a managed hosting, public cloud, private cloud or enterprise ...

handling and processing requests for support, resolving issues first-hand where possible and coordinating resolution with appropriate teams and suppliers in line with the ITIL standards. Main Responsibilities As the primary point of contact for all IT incidents across the business, you will be expected to resolve issues by using … rota basis, so some support may be required outside of normal business hours. The ideal candidate will ideally have the below skills and experience: ITIL Service Management knowledge Proven experience of working in a customer facing 1st and 2nd line support role. Proven experience of solving technical problems ...

analysis and post incident reviews.Improve alert quality by reducing noise and false positives.Stakeholder & Delivery Engagement Collaborate with: oSRE/Ops teamsoApplication & platform teamsoService Management & ITIL functionsTranslate monitoring requirements into scalable technical solutions.Participate in architecture discussions, audits, and compliance reviews.________________________________________ Required Skills & Experience Splunk Expertise Strong hands on experience with Splunk … problem solving skills.Enterprise & Production ExperienceExperience working in large scale enterprise environments (Banking/Financial Services preferred)Exposure to incident management, operational resilience, and ITIL processesComfortable working in regulated and audit driven environments.________________________________________ Good to Have Splunk Observability (APM, Infrastructure Monitoring) exposureCI/CD integration for Splunk content (Git, Jenkins, DevOps ...