1 to 25 of 29 ITIL Jobs in the North East

/Replication Technologies such as Veeam and Skykick Unified Communication solutions such as Microsoft Teams Monitoring and RMM solutions Renewing and managing server certificates ITIL for service management Industry-recognised accreditations relating to the above How We Take Care of You As well as offering a competitive salary, we have ...

standards such as NCSC guidance, CIS benchmarks or Microsoft Security Baselines Understanding of data classification, secure storage and access controls Experience working within an ITIL-aligned environment Strong networking and troubleshooting skills Experience with scripting, automation or infrastructure-as-code would be advantageous Knowledge or experience of Microsoft SQL Server ...

Services JSON XML Knowledge of BMC Helix Integration Service (iPaaS). Proficiency with Python, PowerShell, or Bash scripting. Desirable skills: BMC Certified Professional certifications. ITIL Managing Professional or higher. Agile, Scrum, or SAFe certification. Cloud certifications (AWS, Azure, or GCP). Security Clearance (SC). About Peregrine We build workforces ...

also play a key role in maintaining the high standards our customers expect by: Managing incidents, problems, and change activities in line with ITIL principles Producing high-quality technical documentation and knowledge assets Supporting governance, compliance, and operational best practice Sharing knowledge and mentoring colleagues across the wider Oracle team ...

Client’s Business applications & IT portfolio, and should have understanding on SCSM ticketing too lExposure to agile or hybrid delivery environments .Experience with ITIL-based service delivery and change management #J-18808-Ljbffr ...

scheduled to be on call Skills, Qualifications, And Experience Proven experience in a Support or Service Desk role. Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management. Demonstratable experience within the support space Demonstratable experience within the Incident & Problem space. Client-centric approach ...

support or service desk role. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Knowledge of IT service management principles (ITIL desirable). A team player with a proactive and continuous improvement mindset. Ideal for someone who enjoys solving technical problems, supporting users, and contributing ...

remains secure through patching, upgrades, hardening activities and cyber security compliance initiatives. Investigate and resolve networking incidents, problems and service requests in line with ITIL principles. Support change management activities relating to networking infrastructure. Work collaboratively with internal teams, external partners and third-party suppliers to deliver reliable business services. ...

remains secure through patching, upgrades, hardening activities and cyber security compliance initiatives. Investigate and resolve networking incidents, problems and service requests in line with ITIL principles. Support change management activities relating to networking infrastructure. Work collaboratively with internal teams, external partners and third-party suppliers to deliver reliable business services. ...

technical risk. Experience providing technical leadership, coaching or mentoring other engineers. Desirable criteria Power Pages. Microsoft Copilot Studio. Stakeholder requirement gathering and solution design. ITIL 4 Foundation/Microsoft Power Platform Developer/PL-400 certification. Benefits Alongside your salary of £48,400 plus any allowance ...

MCSE or relevant certification in Microsoft Office 365 is desirable Business Analysis Diploma or equivalent is desirable PRINCE 2 Foundation level is desirable ITIL V3 foundation is desirable ServiceNow Administrator Certification Your benefits and rewards Our benefits vary by country and are subject to eligibility and local policy: Rewards ...

rotations where required. Perform root cause analysis and implement preventative measures for recurring issues. Manage change requests, releases, patches, and upgrades in line with ITIL best practices. Develop operational documentation, runbooks, and scheduling standards. Support cloud-based deployments and containerised AutoSys environments. Skills & Experience : Expert knowledge of Broadcom AutoSys Workload ...

Experience with automation and Infrastructure as Code tools. Excellent communication, problem-solving, and leadership skills. Relevant degree or equivalent experience; industry certifications highly desirable. ITIL 4 Foundation. If you're ready to take on a pivotal technical leadership role and help shape the future of our infrastructure, we'd love ...

looking for someone who has sound practical knowledge on the use and application of risk assessment methodologies in systems and software development (including Agile, ITIL and V-model processes) and combining them for optimal solutions. If your career has given you the opportunity to author and publish technical reports, advise ...

Experience supporting service transition activities, projects or service change. Strong communication skills, translating technical information for different audiences. Knowledge of service management principles, an ITIL qualification or equivalent experience. Experience organising competing priorities and managing a varied workload. Confidence working collaboratively across teams, suppliers and stakeholders. Stronger together ...

/vSphere (e.g. VCP-DCV) Advanced VMware certification (e.g. VCAP, VCDX) Certification in a public cloud platform (AWS/Azure/GCP) ITIL Foundation Experience with VMware NSX and/or vSAN Scripting/automation experience (e.g. PowerCLI, Terraform, Ansible) to support a move towards proactive/automated service Experience ...

corporate strategy Bachelor of Science degree in electrical engineering, computer science or relation field or equivalent professional experience or combination of both Certification in ITIL Foundation Experience with Global systems Knowledge of business analysis techniques Experience working in an Agile development environment Personal Attributes: Passionate about technical excellence Strong technical ...

Qualifications/Experience SQL Server 2012-2025 Azure and Azure Managed Instance T‐SQL Minimum of 5 years in a similar role ITSM/ITIL experience and understanding An interest in emerging technology trends Other database technologies PowerShell or other scripting languages Redgate Monitoring or similar tools ...

Experience working collaboratively with internal stakeholders and cross-functional teams to deliver data solutions. Experience contributing to or leading data-focused projects and initiatives. ITIL Foundation certification would be advantageous. Knowledge Strong practical knowledge of modern data engineering tools, frameworks and best practice. Good understanding of data architecture principles ...

Hands Maintain a professional and disciplined approach when working within Exponential-e Data Centre’s. Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices. Manage, process and host access, remote hands and delivery tickets for any visitors or specialist third party technicians requiring access. Proactively ...

technical support or service desk role. Strong knowledge of IT systems, networking and troubleshooting. Experience using ticketing systems and remote support tools. Understanding of ITIL processes and best practices. Excellent communication skills and a customer-focused approach. Desirable CompTIA or Microsoft certifications. Experience with hosted telephony platforms such as Horizon ...

data and turn it into practical actions Confidence managing difficult or sensitive customer conversations Excellent organisation and follow through A proactive, customer first approach ITIL or an equivalent service management qualification would be desirable, but relevant experience within a managed services environment is key. The Package ...

data and turn it into practical actions Confidence managing difficult or sensitive customer conversations Excellent organisation and follow through A proactive, customer first approach ITIL or an equivalent service management qualification would be desirable, but relevant experience within a managed services environment is key. The Package ...

mentor staff, set technical standards, lead major incidents, and work with stakeholders to ensure resilient, available services while advancing the team’s capability within ITIL frameworks. #J-18808-Ljbffr ...

across our trading platform, own incident and defect resolution, and work with stakeholders to drive root-cause analysis and post-mortems. The role requires ITIL knowledge, SQL understanding, and experience with ITSM tools in Agile environments. The successful candidate will participate in a 24/7 on-call rota, contribute ...