16 of 16 ITIL Jobs in the North East

Server knowledge, including schema interrogation, query optimisation, and performance tuning Experience with on-premise and cloud database environments , particularly Azure SQL Solid understanding of ITIL processes and structured problem resolution The ability to work collaboratively with developers, DevOps, and business teams Strong communication skills to clearly engage with technical ...

years experience in a technical environment with evidence of professional development. Experience of maintaining and supporting computer systems Use of Microsoft Office Suite Desirable ITIL Foundation Certificate in IT Service Management Special Requirements Essential Able to travel across Trust sites to meet the requirements of the post Disclosure and Barring ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

Experience with automation and Infrastructure as Code tools. • Excellent communication, problem-solving, and leadership skills. • Relevant degree or equivalent experience; industry certifications highly desirable. • ITIL 4 Foundation. Salary & Benefits • £50,545 per annum • Private pension scheme • Private medical cover, including dental and optical cash benefits • Income protection and life assurance ...

support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills Leadership & Coaching: Ability to inspire, motivate, and develop ...

Hands Maintain a professional and disciplined approach when working within Exponential-e Data Centre’s. Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices. Manage, process and host access, remote hands and delivery tickets for any visitors or specialist third party technicians requiring access. Proactively ...

business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: 3rd Line IT support Engineer ...

support expansion planning Drive process and collaboration - work with teams, vendors, and managers to improve procedures, support change control, and uphold ISO/ITIL standards What you’ll need to succeed You must be able to pass security checks for this job, including SC and BPSS clearance Previous and demonstrable ...

business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: Infrastructure Engineer or similar Commutable ...

business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: Network Engineer or similar Commutable ...

Infrastructure Engineer will provide expert technical leadership across the IT estate, delivering 3rd line support for key systems, services, and users. Working to ITIL principles, the postholder will maintain and optimise all infrastructure, proactively identify improvements, and ensure availability, reliability, security, and scalability of systems to support current and future … capacity planning Administer and maintain email and messaging systems Maintain and optimise the backup and recovery environment Develop and maintain documentation in line with ITIL requirements and the CMDB Manage and maintain Oracle and SQL databases, ensuring performance, availability, and data integrity through patching, backups, tuning, and monitoring Contribute ...

Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITIL certification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition ...

Infrastructure Engineer 3 rd Line Server Upgrade Projects Remote working within 90 mins travel of Carlisle - min 3 months - £500/day inside IR35 Are you an experienced Infrastructure Engineer who wants to work with ...

manage the introduction of change to our most important production IT Services. Service Protection is a well-established team has a mature led ITIL change framework in place to govern the safe delivery of IT based change. The aim of the team is the protection of live service. The Senior … services. Knowledge of Project Management principles and methods. Previous or current experience in a Service Management role. Service Now knowledge and experience desirable. ITIL qualifications Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private ...

Experience in IT leadership roles managing platform/infrastructure services. Excellent understanding of IT Infrastructure, cloud platforms and enterprise collab tools. Strong understanding of ITIL based service management. Experience in delivering security solutions within complex and global environments. Expertise in compliance and security frameworks such as Cyber Essentials Plus. ITIL ...

Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape ...