ITIL Jobs in the North East

I am looking for an IT Service Desk advisor for a client based in Doxford Park near Sunderland, this is a permanent position paying £24,100 a year. Although this is an IT role IT experience is not neccesary, the most important factors for them are customer service, attitude and experience working shift patterns that include nights. Training will be provided on the IT ticketing and monitoring systems so this... more ▸

Background: We are currently supporting the search for an experienced IT Delivery Manager in a manufacturing business in the North East. You'll be directly responsible for managing the IT Support provided to manufacturing teams, including in flight projects and processes. You will be able to provide appropriate advice and guidance to reach solutions that will bring value to your local customers in what they receive from... more ▸

We at NRG are working very closely with our industry leading, resort-based client in the Northeast to help find a highly proficient IT Service Delivery Engineers. One who can assist them at a time of great investment, infrastructure changes and exciting IT projects. The responsibilities of the role are as follows: Ensure calls in the service desk queue do not breach Service Level Agreements (SLAs)... more ▸

We at NRG are working very closely with our industry leading, resort-based client in the Northeast to help find a highly proficient SQL database administrator. One who can assist them at a time of great investment, infrastructure changes and exciting IT projects. The responsibilities of the role are as follows: Work within a project-based service deliver environment that will involve completing project tasks... more ▸

There is a fantastic opportunity for an experienced people & technical manager to join a fast-growth business headquartered in Newcastle as an Information Security and Compliance Manager. You will have strong knowledge of Microsoft Technology stack, an understanding of the true cost of operating ICT platforms, and experience prioritising activities to support operational requirements. There is a lot of variety in this role so if you’re someone who can balance tasks... more ▸

We proud to announce that we are working with a top international law firm, recruiting a senior service management role. In this exciting senior position, you will be responsible for the creation, development, maintenance, and improvement of all the service management disciplines... You will be required to review and develop... more ▸

Service Integration Manager / IT Service Manager / Supplier Manager Exciting opportunity within the Service Management function at a large-scale multinational group organisation; a newly-created role focussing on operational activities, in support of a growing and evolving centralised shared IT service model. As the Service and Integration Manager you will work closely with both internal teams within the Service Management / Service Desk functions... more ▸

Helpdesk Manager - 1st Line Support. Location. : Durham/ Hybrid working. Salary: £25,000 - £33,000. Type: Permanent. A global IT team are looking for an experienced. Helpdesk Manager. to drive a culture of servcie excellence within the 1st Line Support team. You will be joining in an exciting period of technological transformation and will be at the fore front of the team's decision making and interactions. This... more ▸

Company. My client is a well established organisation with large and multi-disciplined IT department. In order to continue the development of systems they've identified a need to recruit a specialist Test & Release Manager. Role. This is a new role and will take on responsibility for driving improvements in the test and release process. This will start with identifying gaps in change requests, working through the testing... more ▸

Who are we? We are the European arm of Asia’s largest insurers , MS & AD Group . You may have heard of Insure the Box, Drive like a girl, Toyota Insurance and Lexus insurance. They are us! We are leading the way for mobility and the digitalisation of our future. We are the catalysts for change. W e thrive on innovation and creativity. There really is no better time... more ▸

There is a fantastic opportunity for an experienced technical practitioner to join a fast-growth, ambitious business headquartered in Newcastle as an Information Security and Compliance Analyst. You will be responsible for a wide variety of tasks including the delivery of project tasks, complying with audit requests, and managing services to ITIL Standard. For someone who is a clear, logical thinker and an excellent communicator, this is a role with... more ▸

Infrastructure Engineer, Network Security, Meraki, 6 Months, Newcastle, up to £550 p/d Inside IR35. We require an experienced Infrastructure Engineer with a strong background across network security to join a leading organisation based in Newcastle on an initial 6 month contract. As the Infrastructure Engineer you will be responsible for supporting and maintaining complex environments encompassing networks, end user devices, servers, applications alongside both on prem and... more ▸

The Company. Our client who has an established cloud platform hosted in AWS, is seeking to recruit a Cloud Infrastructure Engineer who can play a key role within the team to help maximise the cloud technologies being delivered. The Role. Reporting into the Infrastructure Team Lead, you will provide support for cloud technologies and deliver projects across the... more ▸