20 of 20 ITIL Jobs in the North East

identity fundamentals. Familiarity with CI/CD pipelines and automation tools. Engineering Practices Experience working in DevOps, SRE, or platform engineering environments. Working within ITIL frameworks. Ability to automate repetitive tasks using scripting (Bash, Python, PowerShell). Understanding of cloud governance basics (tagging, policies, cost controls). Soft Skills Collaborative ...

Ability to prioritise workload and work independently on-site. Strong communication and interpersonal skills. Desirable (Not Essential) Experience with Azure AD/Entra ID. ITIL awareness or certification. Experience supporting hybrid or cloud-first environments. Python Basics What We're Looking For A friendly, approachable engineer who goes the extra ...

REST, SOAP), Einstein, and AI features. Familiarity with DevOps tools such as Azure DevOps. Salesforce certifications (e.g., Salesforce Developer, Technical Architect). Knowledge of ITIL framework and service management best practices. If you're an experienced Salesforce professional with the necessary clearance and skills, we'd love to hear from ...

REST, SOAP), Einstein, and AI features. Familiarity with DevOps tools such as Azure DevOps. Salesforce certifications (e.g., Salesforce Developer, Technical Architect). Knowledge of ITIL framework and service management best practices. If you're an experienced Salesforce professional with the necessary clearance and skills, we'd love to hear from ...

logging, triaging, and resolving incidents and service requests, acting as a user advocate and ensuring issues are managed through to resolution in line with ITIL best practices, service levels, and security standards.This role is FTC to end of Jan 2027 and is hybrid. In the first month ...

logging, triaging, and resolving incidents and service requests, acting as a user advocate and ensuring issues are managed through to resolution in line with ITIL best practices, service levels, and security standards.This role is FTC to end of Jan 2027 and is hybrid. In the first month ...

system testing where travel to other parts of the UK may be necessary Person Specification Education Essential Educated to degree level or equivalent ITIL Foundation Certification Desirable Certification from Microsoft or similar Experience Essential Detailed working Systems such as ICE, Careflow, EMIS or Nervecentre. Experience of delivering system training ...

Suite, Routers and Networking. Some knowledge or experience of one or more of; VMware, SAN/NAS, Firewalls and Linux. A working knowledge of ITIL is also an advantage. In addition to industry standard systems there are bespoke in-house systems where full training will be provided. Attributes: Ability ...

Active Directory Physical server build experience Solid networking (TCP/IP, DNS, DHCP, Firewalls, DMZ essential) 2nd Line/Infrastructure Support background in ITIL environments Based in the office 5 days per week, youll support servers, networks, and cloud platforms, handling incidents, monitoring systems, and carrying out root cause fixes. ...

desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure ...

relationships. Ability to analyse complex problems, define appropriate solutions and manage them through to delivery. Experience providing guidance to stakeholders, including senior colleagues. Desirable: ITIL Foundation qualification Project Management qualification What you'll get in return You'll join a supportive, collaborative and inclusive community with a hybrid working ...

relationships. Ability to analyse complex problems, define appropriate solutions and manage them through to delivery. Experience providing guidance to stakeholders, including senior colleagues. Desirable: ITIL Foundation qualification Project Management qualification What you'll get in return You'll join a supportive, collaborative and inclusive community with a hybrid working ...

within a team Strong documentation and communication skills Desirable: Experience with security monitoring and incident response Exposure to vulnerability management and patching Familiarity with ITIL principles and ITSM tools Experience supporting telephony, print, or mobile device environments Interest in automation, scripting, or service improvement initiatives Relevant certifications (Microsoft, ITIL, etc. ...

handling and processing requests for support, resolving issues first-hand where possible and coordinating resolution with appropriate teams and suppliers in line with the ITIL standards. Main Responsibilities As the primary point of contact for all IT incidents across the business, you will be expected to resolve issues by using … rota basis, so some support may be required outside of normal business hours. The ideal candidate will ideally have the below skills and experience: ITIL Service Management knowledge Proven experience of working in a customer facing 1st and 2nd line support role. Proven experience of solving technical problems ...

staff groups. oInfluencing the application of IT to working practices oExperience of managing small projects Desirable Understanding of NHS IT environment and knowledge of ITIL (IT Information Library) IT Knowledge Essential Presentation of technical functionality to a non-technical audience Identification of problems and solutions Communicate at all levels Ability ...

performance across critical services, while working closely with internal teams and third-party suppliers to deliver reliable, customer-focused IT services in line with ITIL standards.This will be a FTC role to the end of Jan 2027 and the ideal candidate will be able to come … VMware, Veeam) Solid understanding of networking (WAN/LAN/WLAN), DNS, and security controls Experience with incident, problem, and change management within an ITIL framework Ability to produce high-quality technical documentation and service artefacts Strong troubleshooting skills and the ability to communicate clearly with technical and non-technical ...

performance across critical services, while working closely with internal teams and third-party suppliers to deliver reliable, customer-focused IT services in line with ITIL standards.This will be a FTC role to the end of Jan 2027 and the ideal candidate will be able to come … Veeam) Solid understanding of networking (WAN/LAN/WLAN), DNS, and security xehkeey controls Experience with incident, problem, and change management within an ITIL framework Ability to produce high-quality technical documentation and service artefacts Strong troubleshooting skills and the ability to communicate clearly with technical and non-technical ...

line, ensures secure and efficient user provisioning, and maintains consistent endpoint standards while contributing to service improvement initiatives and project delivery within a structured ITIL environment.This role is a FTC until Jan 2027 and will require you to be onsite when required in Darlington more frequently at the beginning … Intune, SCCM, Autopilot, and MDM Ability to triage, troubleshoot, and resolve complex endpoint and user issues Experience of incident and problem management within an ITIL framework Knowledge of endpoint security, networking fundamentals, and print management Use of scripting or automation to improve efficiency Strong communication skills and a structured, methodical ...

line, ensures secure and efficient user provisioning, and maintains consistent endpoint standards while contributing to service improvement initiatives and project delivery within a structured ITIL environment.This role is a FTC until Jan 2027 and will require you to be onsite when required in Darlington more frequently at the beginning … SCCM, Autopilot, and MDM Ability to triage, troubleshoot, xehkeey and resolve complex endpoint and user issues Experience of incident and problem management within an ITIL framework Knowledge of endpoint security, networking fundamentals, and print management Use of scripting or automation to improve efficiency Strong communication skills and a structured, methodical ...

28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Based within IT Operations, our Service Operations Design and Transition teams work closely together … Design phase services and products, coordinating activities and resources to ensure a smooth and wellmanaged handover into Service Transition. Working in alignment with the ITIL Service Management framework, you will collaborate with stakeholders across design, architecture, IT Operations and wider business areas. When we build new services or transform ...