16 of 16 ITIL Jobs in the North East

Ability to prioritise workload and work independently on-site. Strong communication and interpersonal skills. Desirable (Not Essential) Experience with Azure AD/Entra ID. ITIL awareness or certification. Experience supporting hybrid or cloud-first environments. Python Basics What We're Looking For A friendly, approachable engineer who goes the extra ...

infrastructure teams and asset managers. Supplier Relationship Management skills, developing strong partnerships with suppliers and ensuring that they are delivering against contractual obligations. ITIL Service Management Accreditation. Strong Data Science/Analysis and reporting skills Able to produce good quality documentation & Architecture Diagrams (Visio) and processes. BMC Discovery TPL (Tideway ...

infrastructure teams and asset managers. Supplier Relationship Management skills, developing strong partnerships with suppliers and ensuring that they are delivering against contractual obligations. ITIL Service Management Accreditation. Strong Data Science/Analysis and reporting skills Able to produce good quality documentation & Architecture Diagrams (Visio) and processes. BMC Discovery TPL (Tideway ...

identity fundamentals. Familiarity with CI/CD pipelines and automation tools. Engineering Practices Experience working in DevOps, SRE, or platform engineering environments. Working within ITIL frameworks. Ability to automate repetitive tasks using scripting (Bash, Python, PowerShell). Understanding of cloud governance basics (tagging, policies, cost controls). Soft Skills Collaborative ...

ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful ...

logging, triaging, and resolving incidents and service requests, acting as a user advocate and ensuring issues are managed through to resolution in line with ITIL best practices, service levels, and security standards.This role is FTC to end of Jan 2027 and is hybrid. In the first month ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

Suite, Routers and Networking. Some knowledge or experience of one or more of; VMware, SAN/NAS, Firewalls and Linux. A working knowledge of ITIL is also an advantage. In addition to industry standard systems there are bespoke in-house systems where full training will be provided. Attributes: Ability ...

able to setup users, including Active Directory and O365. Knowledge of VOIP and telephony is advantageous. Willingness to learn, adapt and overcome. Understanding of ITIL Framework is essential. Whats in it for you: In return for your hard work we offer a competitive salary and benefits package, to include ...

service delivery across the business' IT technology environment. We are looking for: Proven experience in Service Transition within an IT environment Strong knowledge of ITIL practises (service design, change, risk, incident, request, and catalogue management) Strong analytical and reporting capabilities Excellent stakeholder management and interpersonal skills If this sounds ...

desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure ...

relationships. Ability to analyse complex problems, define appropriate solutions and manage them through to delivery. Experience providing guidance to stakeholders, including senior colleagues. Desirable: ITIL Foundation qualification Project Management qualification What you'll get in return You'll join a supportive, collaborative and inclusive community with a hybrid working ...

relationships. Ability to analyse complex problems, define appropriate solutions and manage them through to delivery. Experience providing guidance to stakeholders, including senior colleagues. Desirable: ITIL Foundation qualification Project Management qualification What you'll get in return You'll join a supportive, collaborative and inclusive community with a hybrid working ...

line, ensures secure and efficient user provisioning, and maintains consistent endpoint standards while contributing to service improvement initiatives and project delivery within a structured ITIL environment.This role is a FTC until Jan 2027 and will require you to be onsite when required in Darlington more frequently at the beginning … Intune, SCCM, Autopilot, and MDM Ability to triage, troubleshoot, and resolve complex endpoint and user issues Experience of incident and problem management within an ITIL framework Knowledge of endpoint security, networking fundamentals, and print management Use of scripting or automation to improve efficiency Strong communication skills and a structured, methodical ...

safe and trusted digital environment. Applications Support teams working with business and engineering applications, including elements of the Deltek ERP suite. Learn and apply ITIL best practices in your daily tasks. Run formal testing before updates or changes—helping ensure reliability, accuracy, and user trust. Work on software upgrades, installations … Professional Standards Operate in line with organisational policies, legislation, security requirements, ethical standards, and confidentiality expectations. Develop knowledge of important organisational accreditations such as ITIL Standards, ISO 27001, and Cyber Essentials+. Create and maintain documentation to a professional standard, ensuring clarity, compliance, and organisational trust. Training This opportunity ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us ...