25 of 25 ITIL Jobs in the North East

Senior Cloud Engineer

Hiring Organisation
Nigel Wright Group
Location
Sunderland, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £60,000 per annum
Hands-on experience with networking, firewalls, and security frameworks. Familiarity with automation tools and scripting for infrastructure management. Certifications such as Microsoft Azure Administrator, ITIL, or VMware are desirable. Why Join? Opportunity to work on high-impact projects with leading technologies. Professional development and certification support. Collaborative, forward-thinking environment. ...

IT Support

Hiring Organisation
Nigel Wright Group
Location
Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 per annum
Resource Groups, and network management tools (e.g., Aruba Central). Excellent troubleshooting, communication, and organisational skills. Driving license (role covers two sites). Desirable: ITIL Foundation certification. Why Join? Competitive salary (circa £30K). Opportunity to join a growing organisation with career progression. Work in a collaborative environment with ...

EUC Engineer

Hiring Organisation
Reed Technology
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Temporary, Work From Home
Salary
£450 - £500 per day
Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. Scripting skills (PowerShell preferred) for automation and configuration tasks. Excellent troubleshooting and communication skills. ITIL awareness or certification is a plus. The Next Steps If you are interested in this role, please submit your updated CV today. This role ...

Information Technology Service Delivery Manager

Hiring Organisation
TRIA
Location
Sunderland, Tyne and Wear, UK
Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure it's adoption. You will have responsibility for the ITIL Service Management process framework, lead process improvement roadmap initiatives, and manage a small team We are looking for: Proven experience with creating and managing ...

Head of Platform Engineering and Security

Hiring Organisation
TrueNorth
Location
Newcastle upon Tyne, UK
Employment Type
Full-time
DORA and Cyber Essentials Defining, designing and delivering on technology roadmaps from inception to completion Exceptional stakeholder management and engagement Strong understanding of ITIL service management Track record of delivering successful digital transformation The role is paying up to £110k based on experience, plus a bonus and an impressive benefits ...

Head of Platform Engineering and Security

Hiring Organisation
TrueNorth
Location
Sunderland, Tyne and Wear, UK
Employment Type
Full-time
DORA and Cyber Essentials Defining, designing and delivering on technology roadmaps from inception to completion Exceptional stakeholder management and engagement Strong understanding of ITIL service management Track record of delivering successful digital transformation The role is paying up to £110k based on experience, plus a bonus and an impressive benefits ...

Service Life Cycle Manager

Hiring Organisation
Tria
Location
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom
Employment Type
Permanent
Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure it's adoption. You will have responsibility for the ITIL Service Management process framework, lead process improvement roadmap initiatives, and manage a small team We are looking for: Proven experience with creating and managing ...

Security Platforms Engineer

Hiring Organisation
DWP Digital
Location
Longbenton, Tyne and Wear, UK
Employment Type
Full-time
purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Principles of Cyber Security Architecture. ITIL service management. IT infrastructure in on premise and cloud environments. Ability to design, build and maintain monitoring systems and processes to ensure the smooth operation ...

Security Platforms Engineer

Hiring Organisation
DWP Digital
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Principles of Cyber Security Architecture. ITIL service management. IT infrastructure in on premise and cloud environments. Ability to design, build and maintain monitoring systems and processes to ensure the smooth operation ...

IT Service Desk Manager

Hiring Organisation
Reed Technology
Location
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Employment Type
Permanent
Salary
£50000 - £55000/annum
Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of ITIL processes Experience working with Microsoft technologies Benefits include: Pension Scheme Hybrid working Company Bonus Travel Benefits ...

IT Service Desk Manager - Newcastle

Hiring Organisation
Circle Group
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent
dependent on experience. To apply send your CV to Matthew.Leach ????@ circlerecruitment . com Keywords: IT Service Desk Manager/IT Helpdesk Manager/ITIL/SLA/Service Delivery/Newcastle Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus ...

IT Support Engineer (Modular Buildings)

Hiring Organisation
Ernest Gordon Recruitment
Location
Beverley, East Riding, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: IT support Engineer or similar ...

IT Support Engineer (3rd Line)

Hiring Organisation
Ernest Gordon Recruitment
Location
Beverley, East Riding, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: IT support Engineer or similar ...

3rd Line IT Support Engineer (Modular Buildings)

Hiring Organisation
Ernest Gordon Recruitment
Location
Beverley, East Riding, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: 3rd Line IT support Engineer ...

Infrastructure Engineer - 3rd line support

Hiring Organisation
Venatu Recruitment Group
Location
Driffield, North Humberside, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Infrastructure Engineer will provide expert technical leadership across the IT estate, delivering 3rd line support for key systems, services, and users. Working to ITIL principles, the postholder will maintain and optimise all infrastructure, proactively identify improvements, and ensure availability, reliability, security, and scalability of systems to support current and future … capacity planning Administer and maintain email and messaging systems Maintain and optimise the backup and recovery environment Develop and maintain documentation in line with ITIL requirements and the CMDB Manage and maintain Oracle and SQL databases, ensuring performance, availability, and data integrity through patching, backups, tuning, and monitoring Contribute ...

Head of IT Security and Platform Engineering (Hybrid) Newcastle - To

Hiring Organisation
The Bridge IT Recruitment
Location
Newcastle upon Tyne, Tyne & Wear, United Kingdom
Employment Type
Permanent
Salary
£95000 - £115000/annum None
complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience … communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years ...

Head of IT Platform and Security - (Hybrid) Newcastle - To £115k

Hiring Organisation
Morson Edge
Location
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP 95,000 - 115,000 Annual
complex, global environment. Deep understanding of IT infrastructure, cloud platforms (eg, Azure), and enterprise collaboration tools (eg, Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience … communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (eg, Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years ...

Infrastructure Engineer

Hiring Organisation
Des Scanlan IT Recruitment Ltd
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 12 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance ...

Application Support Analyst

Hiring Organisation
Nigel Wright Group
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
fast-paced environment, ideally (but not essentially) within financial services Excellent communication skills and experience interacting with business stakeholders, end0users and technologists ITIL (or similar) certification (or experience working within an ITIL framework) Strong understanding of application design, rational databases (SQL Server), monitoring and alerting tools (Grafana, Prometheus, Victoria Metrics ...

Service Perfomance Manager

Hiring Organisation
Leonardo
Location
Newcastle upon Tyne, UK
internal and external challenges to meet business outcomes. Expertise in Risk Management, Capacity Management, Continuous Improvement, CMDB governance, Service Availability, and Operational Governance. ITIL qualified or experienced working within ITIL-aligned environments. Ability to analyse complex information and make effective, evidence-based decisions. Leadership capability able to mentor, guide ...

Application Operations Engineer

Hiring Organisation
DWP Digital
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
experience will you need? Previous experience providing the technical application support of services during major incidents including the understanding and exposure of the ITIL Service Management Framework. User Focus - Evidence of successfully communicating complex technical information to stakeholders whilst influencing their decision making. Continual Improvement - Evidence of proactively seeking … part of a collaborative team, sharing knowledge and working closely with developers, architects, testers and other specialists. We use frameworks like ITIL, Agile and Scrum to make sure everything runs efficiently and delivers real value to our users. On the technical side, you'll get hands on experience with managing ...

Cyber Security Engineer

Hiring Organisation
Greenfield I T Recruitment
Location
Doxford International Business Park, Sunderland, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£44,000 - £45,000 per annum, Inc benefits
awareness. You’ll be joining a supportive team where learning is encouraged, ongoing development is resourced, and gaining certifications is actively backed (including SSCP, ITIL and cloud accreditations).This goes beyond routine monitoring — you’ll play a key part in enhancing security resilience, improving threat response processes, and helping embed … cloud platforms (AWS preferred) and web filtering/proxy solutions Understanding of risk, controls and security best practice Desirable (and training can be arranged): ITIL Foundation/SSCP Certification What’s On Offer Starting salary from £45,000 Performance bonus up to 10% 25 days annual leave + bank holidays ...

Head of Security & Platform Engineering

Hiring Organisation
Sellick Partnership
Location
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Employment Type
Permanent
Salary
£95000 - £115000/annum
Experience in IT leadership roles managing platform/infrastructure services. Excellent understanding of IT Infrastructure, cloud platforms and enterprise collab tools. Strong understanding of ITIL based service management. Experience in delivering security solutions within complex and global environments. Expertise in compliance and security frameworks such as Cyber Essentials Plus. ITIL ...

Contract -Service Transition Analyst - Outside IR35

Hiring Organisation
Computer Futures
Location
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Employment Type
Contract
Contract Rate
£400 - £425/day
Start Date: 12th January Working Arrangements: Hybrid (onsite working required 2 days per week) Skills & experience needed Multiple years of experience and understanding of ITIL Service Transition principles (Essential) Experience in application and infrastructure deployment projects (Essential) Knowledge of patch management processes and tools (Essential) Ability to gather and document … Desirable: Familiarity with on-prem infrastructure Awareness of Operational Technology Experience with automation tools for patching/deployment Knowledge of security compliance standards Qualifications: ITIL Foundation (essential) Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. ...

Senior IT Service Manager

Hiring Organisation
DWP Digital
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
DWP. Digital with Purpose. Join DWP Digital as an IT Service Manager and play a key role in delivering effective technical services in a fast-paced, evolving environment. We're using fresh ideas and leading ...