1 to 25 of 30 ITIL Jobs in the North East

working to SLAs. Excellent troubleshooting and problem-solving skills. Strong communication and customer service skills. Ability to obtain BPSS and Enhanced DBS clearance. Desirable ITIL knowledge or certification. Microsoft certifications. Experience supporting Microsoft Surface Hub and AV technologies. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Inclusion ...

working to SLAs. Excellent troubleshooting and problem-solving skills. Strong communication and customer service skills. Ability to obtain BPSS and Enhanced DBS clearance. Desirable ITIL knowledge or certification. Microsoft certifications. Experience supporting Microsoft Surface Hub and AV technologies. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Inclusion ...

standards such as NCSC guidance, CIS benchmarks or Microsoft Security Baselines Understanding of data classification, secure storage and access controls Experience working within an ITIL-aligned environment Strong networking and troubleshooting skills Experience with scripting, automation or infrastructure-as-code would be advantageous Knowledge or experience of Microsoft SQL Server ...

navigate ambiguity and derive clarityPreferred QualificationsBachelor's/Master's degree in Engineering, Computer Science, or related fieldCertifications: TOGAF, AWS/Azure Architect, ITIL, PMP/Prince2 (optional)Experience in consulting, system integration, or managed services environmentsExperience engaging with global delivery modelsAdditional InformationWhy Version 1? At Version 1, we believe ...

identity fundamentals. Familiarity with CI/CD pipelines and automation tools. Engineering PracticesExperience working in DevOps, SRE, or platform engineering environments. Working within ITIL frameworks. Ability to automate repetitive tasks using scripting (Bash, Python, PowerShell).Understanding of cloud governance basics (tagging, policies, cost controls).Soft SkillsCollaborative and team-oriented approach. ...

boardroom Excellent organisational skills and the ability to juggle multiple concurrent projects Based in or commutable to Teesside Desirable: Relevant certifications (Prince2 Practitioner, PMP, ITIL, or similar) Background in cyber security, cloud migration, or telecoms projects Experience managing budgets and commercial project reporting What's On Offer Salary ...

/CD pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want to join ...

Meraki technologies. Support infrastructure and migration projects , including server, platform and legacy on-premises file server migrations. Collaborate with internal IT teams within an ITIL-based environment , supporting projects, documenting solutions and implementing technical changes. The Network & Systems Administrator must be able to commit to working onsite in middlesbrough ...

support for infrastructure and migration projects , including server, platform and legacy on-premises file server migrations. Work closely with internal IT teams in an ITIL-based environment , contributing to projects, documenting solutions and implementing technical changes. The System Administrator must be able to commit to being onsite in Newcastle Upon ...

support for infrastructure and migration projects, including server, platform and legacy on-premises file server migrations. Work closely with internal IT teams in an ITIL-based environment, contributing to projects, documenting solutions and implementing technical changes. The System Engineer must be able to commit to being onsite in Sunderland ...

support for infrastructure and migration projects, including server, platform and legacy on-premises file server migrations. Work closely with internal IT teams in an ITIL-based environment, contributing to projects, documenting solutions and implementing technical changes. The System Engineer must be able to commit to being onsite in Sunderland ...

Desirable Experience It would be beneficial, although not essential, to have: Experience using cloud platforms such as Microsoft 365 or Microsoft Azure. Familiarity with ITIL practices or service desk systems. Previous experience within a fast-paced technical support environment Why Join? If you are looking for an opportunity to develop ...

looking for someone who has sound practical knowledge on the use and application of risk assessment methodologies in systems and software development (including Agile, ITIL and V-model processes) and combining them for optimal solutions. If your career has given you the opportunity to author and publish technical reports, advise ...

experience will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders, users and suppliers in complex environments. Understanding of delivering effective ...

Telephony Networking fundamentals including DNS, DHCP and TCP/IP Vulnerability management and endpoint security Email security platforms and secure messaging environments Desirable Experience ITIL-based service environments. Privileged Identity Management (PIM). Mobile device management. Print management solutions. Infrastructure and networking exposure beyond desktop support. Automation, scripting or process … improvement tools. Relevant Microsoft and ITIL certifications. Personal Attributes Strong ownership mentality. Proactive and solutions-focused approach. Ability to manage multiple priorities in a fast-paced environment. Excellent communication skills with both technical and non-technical stakeholders. Collaborative team player with a commitment to continuous learning and development. Benefits: Competitive ...

technical risk. Experience providing technical leadership, coaching or mentoring other engineers. Desirable criteria Power Pages. Microsoft Copilot Studio. Stakeholder requirement gathering and solution design. ITIL 4 Foundation/Microsoft Power Platform Developer/PL-400 certification. Benefits Alongside your salary of £48,400 plus any allowance ...

supporting enterprise network environments, with hands-on knowledge of Aruba switching, wireless technologies, ClearPass NAC, routing, switching, VPNs, and network security. Experience working within ITIL change environments, supporting multi-site infrastructure, and engaging with technical stakeholders is essential. Desirable experience includes SD-WAN, Azure networking, network automation, and exposure ...

Change Management qualification such as APMG Change Management would be desirable. Desirable: Experience within healthcare, the NHS or another regulated sector, alongside knowledge of ITIL, change control, release management, clinical safety, information governance and cyber security. Experience with tools such as Monday.com, Azure DevOps or Jira would also be advantageous. … activities while changes are delivered safely, efficiently and in line with our governance, security and clinical safety requirements. Person Specification Qualifications Desirable knowledge of ITIL, change control, release management, clinical safety, information governance and c Experience Desirable Experience with tools such as Monday.com, Azure DevOps or Jira Disclosure and Barring ...

Halo ITSM or similar tools for incident, request and asset management Problem-solving experience within a Service Desk environment that operates within an ITIL framework, ideally within a medium or large organisation where security, governance and established processes are important. ITIL Foundation, Microsoft Fundamentals certifications … Endpoint Administrator are desirable. You'll be supported to achieve ITIL Foundation and a Microsoft Fundamentals certification during probation and work towards MD-102 thereafter A continuous improvement mindset, enthusiasm for learning new technologies and an understanding that how we deliver solutions is just as important as the solution itself ...

Security Clearance and NPPV3. Desirable: Experience in Release analysis and/or Change analysis, including evaluating Release scope, risk, and impact. Knowledge of ITIL methodology and Service Delivery processes. ITIL v4 CertifiedAdditional InformationWe pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join ...

clients. Essential Skills & Experience Proven experience in a Service Manager or similar service delivery leadership role. Strong understanding of IT service management principles and ITIL-aligned delivery practices. Experience managing services at scale and leading cross-functional teams. Ability to understand technical solutions and translate them into business outcomes. Excellent … professional approach. Experience using AI tools in day-to-day operations and an understanding of how AI can create value for clients. Desirable ITIL certification. Experience working within public sector or government environments. Knowledge of service transition, continual service improvement, and governance frameworks. Security Clearance Due to the nature ...

Practice Group/Department: IT Regional - Project & Program Management - London Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe ...

Practice Group/Department: IT Regional - Project & Program Management - London Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe ...

area and any additional areas utilising the KB functionality. Logistics: Ensure the Knowledge Management process interfaces with the Service Desk and all other relevant ITIL process areas in an efficient and effective manner. Ensure communication channels between the Knowledge Management function and related ITIL disciplines (Service Desk, Incident and Problem … Knowledge Management System to new accounts following successful bids. Pro-actively apply best practice across all AccountsQualificationsEssential Experience of working within an ITIL role Good understanding of all Service Management processes Excellent interpersonal and communication skills including previous experience liaising with all levels of management Self-motivated Flexibility in approach ...

investigate and resolve complex technical incidents and service requests. Provide technical input and support for infrastructure and business projects where required. Operate within an ITIL-based support environment, participating in sprint-based work where required. Document solutions, troubleshooting steps and technical changes appropriately. Essential Skills & Experience Proven experience working … Strong troubleshooting, analytical and problem-solving skills. Experience handling complex technical escalations from 1st and 2nd Line support teams. Previous experience working within an ITIL support framework. Comfortable working across multiple technical disciplines in a busy support environment. Ideal Background We're keen to speak with engineers who have ...