26 to 29 of 29 IVR Jobs in the UK

implementation expertise for Mitel deployments. You will work independently across the full lifecycle, from requirements analysis through in-service support, including CRM integrations, IVR interfaces, reporting, and API-based connections. Responsibilities include designing solutions, evaluating feasibility, drafting SDDs, delivering components, and providing post-deployment support. #J-18808-Ljbffr ...

solutions within Mitel product deployments. You will manage the full solution lifecycle, from requirements analysis through in‐service support, covering Contact Center integrations, reporting, IVR interfaces and API integrations. The role requires strong SQL/MS SQL, .NET/C++/C#, JavaScript and RESTful APIs experience, with a background ...

modelling, and omnichannel integrations. Integrate GenAI capabilities into production deployments — including RAG pipelines, embedding search, and LLM prompt engineering. Manage contact centre infrastructure integrations: IVR, SIP, CTI, and omnichannel APIs. Client and Cross‐functional Collaboration Serve as the primary technical point of contact for assigned client engagements — translating business requirements … Gemini, Claude, etc.). Solid proficiency in Python (preferred) or Node.js for backend integrations and automation scripting. Experience with CX and contact centre infrastructure: IVR, SIP, CTI, and omnichannel API integrations. Skills & Competencies Ability to lead technical client conversations and translate complex requirements into implementation plans. Strong analytical and problem ...

Responsibilities Deploy and maintain Genesys IVR, reporting, and omni-channel solutions Deploy and maintain Call Recording, Workforce Management Solutions, and CRM systems from leading software manufacturers Design and build multi-country projects based on Genesys Cloud with CRM solutions such as Dynamics Integrate Call Recording, Workforce Management Solutions … territory to which the role relates (UK & EU) Sabio Group is unable to offer sponsorship Core Competencies Demonstrates expertise in deploying and maintaining Genesys IVR and Cloud solutions, integrating CRM systems, and designing voice flows. Proficient in real-time reporting and scripting, with a strong understanding of telephony and multi ...