1 to 25 of 27 Journey Map Jobs in the UK excluding London

across web and mobile platforms. Design and develop interactive prototypes using Axure for user testing and stakeholder presentations. Create wireframes, user flows, and journey maps to communicate design concepts effectively. Collaborate with product managers, developers, and stakeholders to ensure designs meet business and user needs. Work with design ...

interviews, surveys, usability testing) to understand user needs and behaviours Analyse qualitative and quantitative data to inform design decisions Create user flows, personas, journey maps, wireframes, prototypes, and high-fidelity mockups Design UI components in Figma, ensuring consistency in typography, spacing, colours, and interaction Develop and maintain ...

brand and usability standards. Collaborate with cross-functional teams to translate complex requirements into simple, elegant user experiences. Conduct user research, usability testing, journey mapping, and heuristic evaluations to inform design decisions. Partner with engineering teams to ensure designs are implemented with high quality and fidelity. Contribute ...

pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts ...

portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/ ...

portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/ ...

portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/ ...

with hands-on expertise across UX methodology, interface design, and modern design tooling. Core Skills & Technologies UX Design: Wireframing, prototyping, IA, user flows, journey mapping, task analysis. UI & Interaction Design: Component-based UI creation, responsive layouts, interaction patterns, micro-interactions. Design Tools: Advanced Figma (design systems, variants, prototyping ...

Strong ability in product roadmap definition, prioritization, and outcome-driven decision-making Hands-on experience working directly with business stakeholders Expertise in customer journey mapping Strong stakeholder management skills across senior leadership, customers, vendors, and internal teams Experience using financial data to monitor costs and drive commercial value ...

enhance campaign impact and efficiency Safeguard brand integrity across all marketing communications, maintaining consistency in tone Support PR and communications activities Manage customer journey mapping, ensuring seamless omnichannel experiences and alignment with the organisation's strategic objectives The person: Demonstrable experience in campaign or demand generation marketing, ideally ...

design teams within cross-functional product environments Strong portfolio demonstrating design leadership, user-centred thinking and measurable impact Expertise across research, interaction design, journey mapping and collaborative workshops Excellent communication and presentation skills with the ability to influence at all levels Experience with design thinking practices; design operations ...

that meet user needs and organisational outcomes Apply the GDS Service Standard across discovery, alpha, beta, and live Produce service design artefacts including journey maps, service blueprints, and ecosystem maps Collaborate with product, delivery, research, content, and technical colleagues Use research and insight to inform design decisions Support ...

recommend fast, practical responses. Segmentation & behaviour insight: Identify patterns across personas (e.g., warehouse managers vs. operators) and geographies. Synthesis & storytelling: Create artifacts (personas, journey maps, JTBD, opportunity-solution trees) and translate insights into recommendations. Strategic partner: Be the voice of evidence - challenging assumptions, clarifying trade-offs, and connecting ...

GCPs or wider healthcare audiences Experience with moderated and unmoderated UX research methods Background analysing client materials Experience creating UX deliverables such as journey maps and personas Experience working in an Agile environment Pharma regulatory knowledge is desirable Note: Please note that due to the high volume ...

technical teams whether internal colleagues or external service providers? Assist technical teams in translating required functionality into application architecture.? Create workflows, user journey maps and other business models to demonstrate as-is and to-be solutions.? Ensure that requirements are captured as user stories using best practice standards ...

technical teams whether internal colleagues or external service providers Assist technical teams in translating required functionality into application architecture. Create workflows, user journey maps and other business models to demonstrate as-is and to-be solutions. Ensure that requirements are captured as user stories using best practice standards ...

expanding team. Requirement: Developing a solid understanding of the business domain and processes through user research techniques and translating these into personas, journey maps and user stories that deliver solution design and improvements Performing user research through qualitative enquiry, quantitative data analysis and user testing Collaborating with … with reference to and guidelines from the DTMS approach Experience in Business Analysis/User Research and Usability Experience in delivering Wireframes, User Journey maps & UI/UX Outcomes Min 3 to 5 years of recent experience in product designer role in Pharma Domain Good to have: Experience ...

designers, researchers, and strategists across a wide range of initiatives. You'll be confident across all aspects of service design, including: Needs definition Journey mapping Service blueprinting Storytelling Facilitating workshops Applying design thinking methods Using evidence and insight to influence stakeholders You'll be passionate about your craft … where appropriate Calm, resilient approach under pressure with strong risk awareness Innovative problem-solving skills and the ability to bring others on the journey You'll also have: Excellent communication skills across technical and non-technical audiences Experience applying research methods to inform design decisions Strong expertise ...

designers, researchers, and strategists across a wide range of initiatives. You'll be confident across all aspects of service design, including: Needs definition Journey mapping Service blueprinting Storytelling Facilitating workshops Applying design thinking methods Using evidence and insight to influence stakeholders You'll be passionate about your craft … where appropriate Calm, resilient approach under pressure with strong risk awareness Innovative problem-solving skills and the ability to bring others on the journey You'll also have: Excellent communication skills across technical and non-technical audiences Experience applying research methods to inform design decisions Strong expertise ...

from concept into delivery. Candidates should also have the following demonstrable experience: demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling effective communication and strong stakeholder management skills able to prioritise work and manage stakeholder expectations able ...

from concept into delivery. Candidates should also have the following demonstrable experience: demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling effective communication and strong stakeholder management skills able to prioritise work and manage stakeholder expectations able ...

evidenced experience leading website migrations, rebuilds or multi-site digital projects A solid grasp of SEO principles, content structure, 301 redirects and user journey mapping The ability to bring together developers, content specialists and internal stakeholders without friction A methodical mindset and a habit of catching issues early ...

strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery … accessibility, data privacy, and vendor relationships. You'll manage a diverse portfolio of projects — from accessibility compliance and cookie management to customer journey discovery, legal topics, and strategic partner activities. This position requires a strong understanding of digital customer experience, governance frameworks, and the ability to deliver results ...

collaborate with clients, developers and strategists to understand user needs and translate insights into intuitive, elegant interfaces. With experience across User Experience Design, youll map user journeys and design wireframes and prototypes across websites, apps, and digital products. Youll design branded visuals and contribute to design systems that scale … continual learning. What experience youll need to apply Proven experience applying user-centred design principles. Strong UX design skills including wireframing, prototyping and journey mapping. Background in graphic/visual design, and understanding of creative design principles. Experience working in Agile environments. Ability to balance user needs with ...

delivering high‐impact digital and business transformation programmes. What You'll Do Problem Definition & Discovery Define and validate problem statements with measurable outcomes Map current-state processes, identify pain points and conduct gap analysis Analyse people, process, data and technology landscapes Run hypotheses testing, PoCs and validation sprints User … with ROI and cost–benefit analysis Define KPIs, success metrics and baseline measures Build benefits realisation frameworks and tracking mechanisms Stakeholder Management Identify and map internal/external stakeholders Drive structured engagement and influence decision‐making Plan and facilitate workshops Conduct change impact assessments Requirements & Analysis Translate insights into ...