251 to 275 of 442 Knowledge Management Jobs in the UK

presentation to the Group IT Change Board for effective prioritisation/investment decisions and approval. Ensure that changes are implemented following appropriate change management processes and Stakeholders are kept informed. Ensure that solutions and fixes are carried out in line with the agreed standards and that application records … processes Communicate feedback or suggestions from customers to the appropriate internal team Work with Solutions Developers and Solution Architects to ensure quality documentation and knowledge transfer from the project teams to Manufacturing Systems 3rd Line Support Analysts and Group IT Service Desk. To work on projects delivering Manufacturing System ...

Operations. You will be the principal customer contact for critical BSS incidents and programmes, providing technical authority across operational excellence, release governance, stakeholder management and DevOps and Site Reliability Engineering transformation What you’ll do Own the end-to-end operation of Oracle BSS platforms, including their availability, reliability … performance and resilience. Define and deliver technical roadmaps aligned with Vodafone UK business priorities.Lead capacity planning, proactive risk management and continual service improvement. Ensure compliance with service-level agreements, operational KPIs and Service Management requirements. Lead technical recovery activities during major incidents and support timely service restoration. Govern ...

home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW Build your technical knowledge while helping clients stay productive and supported in a lively, collaborative environment. The IT Support Engineer/Service Desk Analyst provides first-line troubleshooting … communication with accurate incident handling, documentation and timely escalation. Microsoft certification training gives the IT Support Engineer/Service Desk Analyst opportunities to develop knowledge across Modern Desktop, Intune and Azure while contributing ideas that improve service delivery. DUTIES Your duties as the IT Support Engineer/Service Desk ...

interests. As the office continues to evolve, they are looking for an experienced and qualified Investments & Project Manage r who combines strong technical finance knowledge with a genuine interest in technology, innovation and process improvement. This is an exciting opportunity to play a key role in shaping the future … loans and mortgages. Maintaining an accurate electronic investment database, including relevant tax and legal jurisdiction information. Designing and maintaining efficient investment filing and information management systems. Supporting the preparation of financial information and administration for a pension scheme and a number of limited companies. Carrying out management-level ...

people. You’ll lead our service desk function, manage two IT engineers, and ensure that core user-facing processes such as onboarding, offboarding, device management, and user support are delivered to a consistently high standard. We’re predominantly an Apple-based organisation, with most employees using MacBooks and Apple … devices, supported through JAMF and modern device management practices. This is a fully office-based position based in our London office. We believe great IT support is built on strong relationships and visibility, so the successful candidate will be highly present within the business, working closely with users ...

shape its future direction. Your role You will report to the Head of EICAT and have a secondary reporting line to the Head of Knowledge Management Section at EMBL-EBI. You will lead the EMBL-EBI Training team from Hinxton, and contribute as a member of the EICAT … contacts in scientific and technical training and associated fields, including funding and policy for life science Experience of evaluation and impact analysis Working knowledge of learning management systems/training platforms and their application in an organisational setting Contract length: 5 years, renewable to a maximum ...

data protection regulations and internal governance frameworks Act as the primary contact between customer service leadership and AI/technology delivery teams Lead change management and communications to help frontline agents and team leaders understand, trust, and use AI tools effectively Facilitate workshops, training sessions, and feedback loops … escalation pathways Work with Legal, Compliance, and Data teams on impact assessments and ongoing regulatory compliance Требования: At least 3 years of project management experience, ideally in customer service, contact center, or CX environments Demonstrated experience delivering AI, automation, or digital transformation projects, such as conversational ...

relationships Disputes Practice Leader/Innovation Partner Champions across Disputes Knowledge Counsel Practice Group Head of Strategy & Operations and wider Disputes Operations Team including LOPM and BD leads Practice Group-aligned Legal Tech/Product Manager (and automation/data specialists as needed) Central Innovation and Knowledge teams … expert bridge" between fee-earning teams and central innovation and operations functions. Stay abreast of the latest advancements in legal technology, disputes practice, and knowledge management to identify opportunities and drive collaboration. Support data capture and the development of data-driven insights, including Power BI dashboards for financial ...

outcomes—and scale what works across our wider Operations teamsMost importantly, you'll collaborate closely with your operational leads, as well as workforce management, quality, training, and knowledge management, to bring your insights into real change for our customers and help drive our mission! Here ...

broader team, not just executing against your own number Leading complex, multi-stakeholder discovery with Managing Partners, CIOs, Heads of IT, and Knowledge Management leadership at the most sophisticated firms in the region Positioning iManage's AI capabilities credibly and specifically, tailored to how each firm actually practices … level Experience building ROI driven, board-ready business cases Ability to run long, multi-threaded sales cycles without losing momentum Forecasting discipline and CRM management experience Fluency in English; additional European language skills are a plus Bachelor's degree preferred or equivalent professional experience Bonus Points If I Have... ...

minimising operational risk Provide evidence-based recommendations on rollout strategies, early-life support and service acceptance criteria Build strong relationships with delivery teams, service management, technical specialists and suppliers to enable effective collaboration Identify, manage and mitigate risks, issues and dependencies across service transitions Coordinate onboarding of services into … service transition activities ensuring new or changed services meet defined entry and exit criteria Embed ITIL-aligned service transition processes, including change, release and knowledge management Ensure service documentation (e.g. support models, runbooks, SLAs) is complete and approved prior to go-live Stakeholder Engagement Engage with a wide ...

expected to build machine learning models, but they will need to understand how AI can be applied responsibly to improve business outcomes. Skills, Knowledge and Expertise Identify business process improvement opportunities Work proactively across Ogier teams to understand current processes, pain points and improvement opportunities. Run discovery sessions, interviews … analysis, extraction, workflow support and quality review. Design repeatable workflow patterns that help teams use AI safely and consistently. Work with IT, AI specialists, Knowledge Management, Risk, Compliance and business stakeholders to shape usable solutions. Ensure proposed improvements fit naturally into day-to-day working practices. Develop reusable ...

continual improvement and exceptional user experience. Deliver a modern support model that maximises first-point resolution through automation, self-service, AI-enabled support and knowledge management. Own and maximise the value of the ITSM platform, using automation, service intelligence and data-driven insight to improve performance and efficiency. Lead … incident, request and problem management activities, ensuring effective triage, rapid resolution and sustainable service improvements. Champion user-centred service delivery, using feedback, performance data and operational insight to enhance user outcomes. Lead the transition of new and changed services into live operation, ensuring services are supportable, resilient and designed ...

integration, automation, and cloud-native services. Practical experience leveraging AI-driven workplace tools (e.g., Copilot, Power Platform, Cognitive Services) to drive innovation and efficiency. Knowledge of Zero Trust security principles, including identity, conditional access, device security, data loss prevention, and threat protection. Skilled in enterprise information architecture, content migration … Protection, Threat Protection, Defender for Endpoint, Defender for Cloud Apps Zero Trust security principles - Data loss prevention, cloud app security, device compliance Endpoint & Device Management Microsoft Endpoint Manager - Intune, Configuration Manager (SCCM), Co-management workloads Windows Autopilot - provisioning and lifecycle automation Windows as a Service - servicing, updates, patch ...

partner with a Product Owner who owns prioritisation, freeing you to focus on technical leadership and building world-class solutions. The role includes line management of around four developers. What you'll bring Hands-on experience designing, specifying and building software end to end The ability to clearly articulate … generative AI can solve document management, workflow automation and knowledge management problems A track record of leading and mentoring engineers Strong experience in a modern object-oriented language (C# or Java) Deep knowledge of software design patterns, clean code and clean architecture Experience building REST APIs ...

Analytics, Data Science, Computer Science, Engineering, or a related discipline? This is an exciting opportunity to lead the development of an innovative Knowledge Management and Training platform designed to enhance knowledge sharing and technical decision-making in the fire engineering industry. The project will leverage Explainable … support digital transformation across the sector. The University of Leeds is offering a unique opportunity to accelerate your career in industry through a Knowledge Transfer Partnership (KTP). You will work in collaboration with BB7 Consulting Limited and Leeds University Business School, gaining experience at the interface of academic ...

partner with a Product Owner who owns prioritisation, freeing you to focus on technical leadership and building world-class solutions. The role includes line management of around four developers. What you'll bring Hands-on experience designing, specifying and building software end to end The ability to clearly articulate … generative AI can solve document management, workflow automation and knowledge management problems A track record of leading and mentoring engineers Strong experience in a modern object-oriented language (C# or Java) Deep knowledge of software design patterns, clean code and clean architecture Experience building REST APIs ...

Offer clear and concise guidance on product features and functionality. ·Ensure a high level of customer satisfaction through professional, courteous communication. ·Apply strong product knowledge to assist customers effectively. Triage & Case Management ·Triage and manage customer enquiries and issues, recording activity on each case through the service desk … detail for the development team. ·Participate in software testing to ensure product quality and functionality. ·Provide feedback on software performance and user experience. Product Knowledge & Continuous Learning ·Actively learn and build expertise in the TASS Finance software solution. ·Engage in continuous learning to stay up to date on product ...

scale the practice, including recruiting and developing specialists in digital health, adoption, change, technology implementation, benefits delivery and healthcare transformation. Contribute to practice management, including proposition development, thought leadership, knowledge management, reusable delivery assets, training and market eminence. Reporting to the Lead Digital Healthcare Partner, the Director … Chief Clinical Information Officer, Chief Nursing Information Officer, Medical Director and board level. Providing leadership across delivery teams to ensure strong programme governance, risk management, commercial control, quality, stakeholder alignment and outcome delivery. Coaching and developing team members, with a focus on building digitally confident, healthcare-literate and commercially ...

DescriptionAbout UsFlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Through deep client partnerships with some … Lead to innovate and grow our Corporate Information Technology Services and improve our processes globally. We are looking for an individual who has passion, knowledge, drive, and most importantly, someone who loves what they do and who they do it with! Support Windows, Mac, Android, IOS environments and Linux ...

technical and business stakeholders. Support the ongoing optimisation and improvement of Ariba processes and associated ways of working. Develop, maintain and enhance user guidance, knowledge articles and process documentation. Maintain and support the Ariba Support Hub SharePoint site , ensuring information remains accurate, accessible and relevant. Contribute to continuous improvement … complex or large-scale organisation. Experience investigating and resolving operational, process and systems-related issues while maintaining a high level of customer service. Strong knowledge and understanding of Source-to-Pay (S2P) processes and procurement governance principles. Excellent written and verbal communication skills, with the ability to explain technical ...

enterprises responsibly adopt and operationalize Claude-powered AI solutions. Through this relationship, NewRocket is building advanced capabilities in generative AI, agentic workflows, secure enterprise knowledge experiences, and AI-enabled automation. Our teams apply Anthropic-aligned practices in prompt and context engineering, retrieval-augmented generation (RAG), tool use, structured outputs … ingestion, chunking, embedding, retrieval, prompt development, evaluation, and testing activities for AI solutions. Assist with RAG solutions that ground AI responses in authorized enterprise knowledge sources and data. Help assess model and workflow performance across accuracy, relevance, groundedness, reliability, latency, cost, safety, and user experience. Assist with the development ...

service, and workflow optimisation. Oversee the delivery of LLM, RAG, Agentic AI, Conversational AI, and multi-agent solutions. Lead vendor selection, programme mobilisation, stakeholder management, and delivery governance. Work with executive stakeholders to align AI initiatives with business outcomes. Establish responsible AI frameworks covering governance, explainability, auditability, risk, testing … monitoring, and compliance. Support AI-driven operating model transformation and enterprise process optimisation. Drive business adoption, change management, operational readiness, and value realisation. Ensure AI solutions are scalable, secure, compliant, and suitable for production environments. Required Skills and Experience for this AI Delivery Lead Role Strong experience leading ...

service requests and change, reporting honestly on where things stand and what you are doing about it Chair or oversee incident, problem and change management processes, including major incident response and post-incident reviews Plan and manage the rota that keeps support cover running and the out of hours … where resourcing or skills gaps threaten delivery Own service governance: service reviews, reporting packs, continuous improvement plans and any supplier or third-party performance management Ensure test evidence, configuration records (via ConfigSnapshot) and documentation are actually being produced and kept current, not just promised Contribute to and maintain ...

organisation. Establish policies, standards, and controls for responsible AI deployment. Define governance frameworks covering: AI ethics and responsible AI Security and cyber risk management Data governance and privacy Human-in-the-loop controls Model evaluation and monitoring Compliance and audit readiness AI vendor and platform governance Ensure … solutions align with corporate, legal, and regulatory requirements. Organisational Transformation & Change Management Lead enterprise-wide AI adoption and change management programmes. Build AI literacy across leadership teams and employee populations. Establish AI Champions networks and communities of practice. Drive workforce enablement and behavioural change initiatives. Foster a culture ...