1 to 25 of 57 Knowledge Management Jobs in the UK

systems work efficiently across the enterprise. Day-to-day responsibilities will include: Acts as the trusted advisor, defining, governing, and evolving architectures across Information Management, Knowledge Management, OGC, OCCO, Risk, Communications, and Editorial and Creative functions. Develops and maintains end-to-end solution designs spanning SaaS …/No Code, CMS, Information and Knowledge management, and custom development platforms using Azure services, ensuring alignment with enterprise architecture standards, and security and regulatory requirements. Translates complex business needs into technology solutions that balance cost, risk, scalability and usability, while building strong partnerships with product owners, delivery ...

functionality. Retire bespoke workflows, scripts, and catalogue items where appropriate. Establish architecture governance, standards, and design principles. Support upgrade readiness and release management activities. Present architecture recommendations and transformation roadmaps. Support the development of a ServiceNow HRSD Knowledge Centre. Experience Required Extensive ServiceNow HRSD experience. Proven experience assessing … remediating ServiceNow environments. Experience leading platform transformation and optimisation programmes. Strong understanding of HRSD architecture and governance. Experience reducing customisation and driving OOTB adoption. Knowledge of HR operating models and employee experience solutions. Strong stakeholder management and communication skills. Areas of Interest Employee Journey Management Knowledge ...

functionality. Retire bespoke workflows, scripts, and catalogue items where appropriate. Establish architecture governance, standards, and design principles. Support upgrade readiness and release management activities. Present architecture recommendations and transformation roadmaps. Support the development of a ServiceNow HRSD Knowledge Centre. Experience Required Extensive ServiceNow HRSD experience. Proven experience assessing … remediating ServiceNow environments. Experience leading platform transformation and optimisation programmes. Strong understanding of HRSD architecture and governance. Experience reducing customisation and driving OOTB adoption. Knowledge of HR operating models and employee experience solutions. Strong stakeholder management and communication skills. xehkeey Areas of Interest Employee Journey Management Knowledge ...

functionality. Retire bespoke workflows, scripts, and catalogue items where appropriate. Establish architecture governance, standards, and design principles. Support upgrade readiness and release management activities. Present architecture recommendations and transformation roadmaps. Support the development of a ServiceNow HRSD Knowledge Centre. Experience Required Extensive ServiceNow HRSD experience. Proven experience assessing … remediating ServiceNow environments. Experience leading platform transformation and optimisation programmes. Strong understanding of HRSD architecture and governance. Experience reducing customisation and driving OOTB adoption. Knowledge of HR operating models and employee experience solutions. Strong stakeholder management and communication skills. xehkeey Areas of Interest Employee Journey Management Knowledge ...

functionality. Retire bespoke workflows, scripts, and catalogue items where appropriate. Establish architecture governance, standards, and design principles. Support upgrade readiness and release management activities. Present architecture recommendations and transformation roadmaps. Support the development of a ServiceNow HRSD Knowledge Centre. Experience Required Extensive ServiceNow HRSD experience. Proven experience assessing … remediating ServiceNow environments. Experience leading platform transformation and optimisation programmes. Strong understanding of HRSD architecture and governance. Experience reducing customisation and driving OOTB adoption. Knowledge of HR operating models and employee experience solutions. Strong stakeholder management and communication skills. xehkeey Areas of Interest Employee Journey Management Knowledge ...

Title: Enterprise AI Knowledge Architect - AI Single Front Door Contract Type: Fixed Term Contract Contract Length: 12 months Daily Rate: £600.00 - £800.00 per day Inside IR35 Working Pattern: Full Time Location: Warwick or London About Our Client: Our client is a leading organisation in the Business Services sector, committed … leveraging cutting-edge technology to enhance operational efficiency. They are on the lookout for an enthusiastic and skilled Enterprise AI Knowledge Architect to join their innovative team, focusing on enabling an AI-powered employee front door for seamless access to HR, Finance, Procurement, IT, and other vital services. Role ...

Title: Enterprise AI Knowledge Architect - AI Single Front Door Contract Type: Fixed Term Contract Contract Length: 12 months Daily Rate: £600.00 - £800.00 per day Inside IR35 Working Pattern: Full Time Location: Warwick or London About Our Client: Our client is a leading organisation in the Business Services sector, committed … leveraging cutting-edge technology to enhance operational efficiency. They are on the lookout for an enthusiastic and skilled Enterprise AI Knowledge Architect to join their innovative team, focusing on enabling an AI-powered employee front door for seamless access to HR, Finance, Procurement, IT, and other vital services. Role ...

leaders across Sales, Business Development, Engineering, Professional Services, Product, Marketing and Operations. You will act as the organisation's operational integrator, bringing together processes, knowledge management, certifications, compliance and ways of working to improve performance and deliver measurable business value. A key initial priority will be leading … enabled transformation across Sales, Commercial and Business Development, helping the organisation use its knowledge, data and expertise more effectively while maintaining the highest standards of security and governance. Key Responsibilities Operational Excellence and Continuous Improvement Drive effective integration across business functions, identifying and removing duplication, inefficiencies and operational barriers. ...

Global Technology Centre, Bristol the Senior Engineer - Digital Data Lead is responsible for the development, governance, and continuous improvement of Hydrogen Systems Engineering Data Management and AI adoption roadmap. The role ensures the effective management, integration, traceability, and governance of engineering information across the product lifecycle, enabling … lead the optimisation of engineering data platforms, establish robust data governance, and drive the adoption of AI-enabled capabilities that improve productivity, decision-making, knowledge management, and lifecycle performance. Acting as the subject matter expert for Engineering Information Management, and AI-enabled engineering transformation, the role will ...

experienced knowledge or information management professional who enjoys turning complex content into clear, accessible and valuable resources? We have an exciting opportunity for a Bid Knowledge Manager to create and lead Ridge's approach to bid knowledge management. As this is a new role, you will … have the opportunity to build a central digital knowledge hub from the ground up and shape how knowledge is captured, organised, maintained and shared across the business. Working with bid, technical, marketing, systems and IT colleagues across the UK, you will help our teams find high-quality, approved ...

subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. You will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining … single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded. Monitor ...

create reusable patterns that accelerate delivery of high-value use cases. Your work will directly influence how AI is embedded into the data, knowledge and process layers of the enterprise, ensuring solutions are robust, compliant and commercially viable. Key Responsibilities: Architect end-to-end AI solutions across data, knowledge … search, MCP/Model Context Protocol) into the enterprise architecture. Design and implement RAG (Retrieval-Augmented Generation) architectures, including data ingestion, vector stores, and knowledge layer orchestration. Ensure AI solutions meet security, governance and compliance requirements, including data protection, access controls and auditability. Collaborate with stakeholders across IT, data ...

issues, integration challenges and customer feedback to support product improvements Support technical marketing and pre-sales activities through demonstrations and technical validation Contribute to knowledge management and future AI-assisted support initiatives Requirements of the Field Applications Engineer (Crawley, West Sussex): Proven experience in a customer-facing technical … Windows and/or Linux systems, including logs, drivers, services and configuration Experience with embedded systems, industrial PCs or hardware and software integration Working knowledge of software development using languages such as C, C++, C#, Rust or Python Ability to read, modify and create scripts, utilities or example code ...

issues, integration challenges and customer feedback to support product improvements Support technical marketing and pre-sales activities through demonstrations and technical validation Contribute to knowledge management and future AI-assisted support initiatives Requirements of the Field Applications Engineer (Crawley, West Sussex): Proven experience in a customer-facing technical … Windows and/or Linux systems, including logs, drivers, services and configuration Experience with embedded systems, industrial PCs or hardware and software integration Working knowledge of software development using languages such as C, C++, C#, Rust or Python Ability to read, modify and create scripts, utilities or example code ...

field engineering. To ensure that digital services are safe, reliable and user-centred. Establish, embed and maintain ITIL-aligned processes (Incident, Request, Problem, Change, Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high-quality support for the Trust's Digital estate, systems and services … device lifecycle/asset management across a regional multi-site Mental Health Trust. Main duties of the job Service Delivery & Operations Lead 1st and 2nd line support and field engineering, ensuring effective triage, prioritisation and resolution against SLAs/OLAs. Act as, or appoint, Major Incident Manager, coordinating stakeholders ...

options and making build, buy, reuse, consolidate, replace or retire recommendations. * Experience running discovery and solution-shaping workshops with business and technology stakeholders. * Strong knowledge of enterprise applications, SaaS, cloud and interoperability patterns * Familiarity with architecture frameworks such as TOGAF Desirable Experience: * Legal, professional services, financial services or another … regulated-sector background. * Experience with applications supporting client intake, risk and compliance, matter management, financial management, document/knowledge management, CRM, data or AI. * Exposure to platforms including Intapp, Aderant, iManage, HubSpot, Microsoft 365 and Microsoft Fabric, or equivalent enterprise applications. This is a broad, application ...

platforming, consolidation, replacement and retirement decisions. * Experience architecting solutions involving enterprise business applications, rather than specialising primarily in infrastructure or integration architecture. * Strong knowledge of recognised architecture principles, methodologies and frameworks, such as TOGAF Desirable experience: * Experience with legal/business applications, particularly Intapp, Aderant, iManage, HubSpot, Microsoft Fabric … equivalent platforms. * Experience across client intake, risk/compliance, matter management, practice/financial management, document/knowledge management, CRM, data or AI. * Azure Solutions Architect Expert, Agile/Scrum and/or ITIL, or TOGAF certifications. This is a Senior, business-facing architecture role leading ...

business objectives and measurable outcomes. Data Strategy, Governance & Semantic Technologies: Help clients establish trusted and connected R&D data foundations through governance, master data management, interoperability, metadata management, and modern data architectures. Lead the application of semantic technologies, ontologies, RDF-based knowledge graphs, and common data models … create a shared understanding of scientific, research, preclinical, and clinical information across systems. Enable advanced analytics, scientific knowledge management, intelligent automation, and AI-powered decision support while ensuring compliance, data integrity, traceability, and governance across the R&D landscape. AI & Intelligent R&D: Identify and shape high-value ...

ideal candidate will thrive in a fast-paced environment and have a strong desire to continue learning and developing their technical skills. Responsibilities: * Incident Management: Efficiently handle and resolve incidents escalated from 1st line support within agreed Service Level Agreements (SLAs). * Problem Management: Analyse incident trends … prevent future occurrences. * Technical Support: Provide advanced troubleshooting and technical support for complex issues across a wide range of enterprise systems and applications. * Change Management: Review and implement changes to the IT environment, ensuring they comply with Change Management procedures and minimise disruption. * Knowledge Management: Document ...

Product Operations, or related roles, including prior product leadership experience (e.g. former Head of Product, VP Product, or Product Director). A blend of management consulting and in-house product experience is strongly preferred - someone equally comfortable structuring strategic problems and rolling up their sleeves to run delivery. Strong … experience designing and scaling product operating models and governance. Product & Operating Model Expertise Deep understanding of product management practices. Experience implementing planning, prioritisation, and governance frameworks. Experience managing a product portfolio, including roadmap planning, resource allocation, and board-level reporting. Experience building or scaling the core pillars of product ...

Entra ID Support identity and access in Entra ID MFA, self-service password reset and Conditional Access issues working with Information Security Endpoint management (Intune, Autopilot, Apple) Manage the Windows and Apple device lifecycle through Microsoft Intune Windows Autopilot and Apple Business Manager enrolment, configuration, compliance, apps, patching … before colleagues are affected Keep asset records accurate, and contribute to global build standards with the Intune & EUC Product Owner Continuous improvement and knowledge management Find the cause of repeat issues and fix them for good, contributing to Problem Management and improvement sprints Shift work left: write ...

Entra ID Support identity and access in Entra ID MFA, self-service password reset and Conditional Access issues working with Information Security Endpoint management (Intune, Autopilot, Apple): Manage the Windows and Apple device lifecycle through Microsoft Intune Windows Autopilot and Apple Business Manager enrolment, configuration, compliance, apps, patching … before colleagues are affected Keep asset records accurate, and contribute to global build standards with the Intune & EUC Product Owner Continuous improvement and knowledge management: Find the cause of repeat issues and fix them for good, contributing to Problem Management and improvement sprints Shift work left: write ...

Entra ID Support identity and access in Entra ID – MFA, self-service password reset and Conditional Access issues – working with Information Security Endpoint management (Intune, Autopilot, Apple): Manage the Windows and Apple device lifecycle through Microsoft Intune – Windows Autopilot and Apple Business Manager enrolment, configuration, compliance, apps, patching … before colleagues are affected Keep asset records accurate, and contribute to global build standards with the Intune & EUC Product Owner Continuous improvement and knowledge management: Find the cause of repeat issues and fix them for good, contributing to Problem Management and improvement sprints Shift work left: write ...

partner with a Product Owner who owns prioritisation, freeing you to focus on technical leadership and building world-class solutions. The role includes line management of around four developers. What you'll bring Hands-on experience designing, specifying and building software end to end The ability to clearly articulate … generative AI can solve document management, workflow automation and knowledge management problems A track record of leading and mentoring engineers Strong experience in a modern object-oriented language (C# or Java) Deep knowledge of software design patterns, clean code and clean architecture Experience building REST APIs ...

applications, rather than purely research, innovation or proof-of-concept work. Responsibilities: - Design, build, deploy and support AI-powered solutions that improve business processes, knowledge management and operational efficiency. - Work closely with stakeholders to identify high-value use cases and integrate AI into existing workflows and systems. - Develop … maintain AI applications, agents and automations using Microsoft AI technologies. - Design effective prompts, grounding strategies and knowledge integrations to deliver reliable AI outputs. - Build reusable AI components and contribute to development standards and best practices. - Evaluate third-party AI tools and platforms, building proofs of concept and supporting build ...