knowledge of IT hardware and software. Previous experience of hardware diagnostics. Asset management experience Good working knowledge of a wide range of IT Skills - Server and PC Environment, including MicrosoftOffice Packages, Microsoft SCCM and Office 365 products Experience in troubleshoot Active Directory, GPOs, DNS, and DHCP issues. Experience in supervising a team Working … flexibly to meet the demands of the role. Well presented, flexible, positive, resilient, methodical, team player Desirable Ability to think creatively. KNOWLEDGE Essential Excellent working knowledge of supporting a Microsoft Windows 10 environment. MicrosoftOffice 365. Working knowledge of Microsoft Active Directory. Knowledge and understanding of SLAs & priorities. Incident Escalation and Queue Management. Managing a … Desirable Knowledge of the working practices of NHS Trusts. NHS Applications. Financial procedures including budgetary management. VALUES Essential Ability to demonstrate the organisational values and behaviours OTHER Essential Office based role with the need for travel to Christie managed sites as necessary. Ability to participate in out- of hours on-call Rota as required Ability to undertake shift More ❯
Tynemouth, Tyne and Wear, UK Hybrid/Remote Options
Smart City Recruiters
in. You’ll support senior managers and help keep the team running smoothly. You’ll manage diaries, handle documents and stay on top of tasks. You’ll need strong MicrosoftOffice skills and a sharp eye for detail. If you enjoy helping others and keeping things in order, we’d love to hear from you. Skills we … quickly and effectively Excellent communication skills, confident in engaging stakeholders across IT, training, engineers and field managers Proactive and self-motivated, able to work with minimal supervision Competent in MicrosoftOffice Suite (Word, Excel, PowerPoint, Outlook) Collaborative approach with ability to build relationships across business units Organized and detail-oriented, ensuring accuracy in all tasks What you … bring? You’ll bring confidence and professionalism, with experience supporting senior managers and handling sensitive tasks. You’re highly organised, calm under pressure, and comfortable managing multiple priorities. Your MicrosoftOffice skills are second to none, and you know how to use them to keep things running smoothly. You communicate clearly, work well with others, and take More ❯
Service Provider. They help companies of all sizes do amazing things with technology. They support over 4500 users across nearly every industry all over the country and are a Microsoft Gold Partner specialising in Microsoft’s Modern Workplace shift in transforming businesses IT. Based in the heart of Manchester City Centre, the company are in some of the … computing. Hands on experience in general computing and IT services. Previous experience in a customer facing role. General understanding of PCs, servers, email, telephony, and Backup. Experience with Windows, MicrosoftOffice, Microsoft Teams and Microsoft 365. Good technical knowledge. Excellent customer service and communication skills. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A More ❯
Service Desk software updated with case developments at all times Requirements Ability to carry out network/PC software & Hardware diagnostics verbally and/or remotely Have Knowledge of Microsoft Desktop Operating Systems (Windows 10 & 11) Knowledge of MicrosoftOffice apps Knowledge of MicrosoftOffice 365 administration Experience of managing users in Active More ❯
Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm … Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: 25,000- 30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network … informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of MicrosoftOffice 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in MicrosoftOfficeMore ❯
Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm … Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: £25,000- £30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network … informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of MicrosoftOffice 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in MicrosoftOfficeMore ❯
information with discretion. You bring a growth mindset, always seeking to improve workflows and processes for greater efficiency and customer satisfaction. You’re adept at using CRM systems and MicrosoftOffice tools, and you’re eager to learn new platforms like Salesforce, Snowflake, and PowerBI. Whether you’re supporting global customers or participating in cross-functional projects … product rollouts and departmental initiatives. What You’ll Need: Associate’s degree or at least 4 years of relevant experience in billing, order processing, or customer service. Proficiency with MicrosoftOffice suite (Excel, Word, Outlook, etc.). Experience working in database environments, with strong report generation and analytics skills. Demonstrated organizational skills and attention to detail in More ❯
workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies. Key Duties/Responsibilities IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Remote … resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS/DHCP Routing and Remote Access AD Connect Remote Desktop Services MicrosoftOfficeMore ❯
experienced (or self-taught) or somebody with a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. Role Knowledge of MicrosoftOffice products & Office 365 Installing Windows and Mac based operating systems on to customer’s devices Understanding of basic networking, IP configuration, and troubleshooting connection More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
and EMEA Service Delivery Manager on a monthly basis Major Incident Management: Together with the Service Desk Manager (Desktop Support), take ownership of the Major Incident process during office hours, ensuring that all aspects of the process are followed Ensure that the Service Desk are aware of any Major Incidents underway, and potential workarounds for these Key Skills … the team. The ability to re-prioritise team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 11 MicrosoftOffice 365 or above iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom/File transfer solutions Mimecast email … and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes More ❯
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
respond to variations from the local or national trends. This is a hybrid working role where the successful candidate(s) will be required to commute into the Wigan office at a minimum of one day per week and will be flexible to the needs of the department and trust. About us Wrightington, Wigan and Leigh Teaching Hospitals NHS … customer demands. Ability to translate non-technical requirements into technical solutions Ability to concentrate for long periods of time, with frequent interruptions. Ability to prioritise workload to tight deadlines Microsoft Excel at an Intermediate Level Excellent MicrosoftOffice awareness & skill Desirable Advanced Mathematics Statistics Forecasting Microsoft Excel at an advanced Level Ability to use SQL More ❯
Manchester, England, United Kingdom Hybrid/Remote Options
Uinsure
change projects/incidents or change activities simultaneously • Commitment to quality and a professional approach to work • Logical and analytical mind‐set • Detailed knowledge of how to effectively use Microsoftoffice packages, including Microsoft Project, Excel, Word, Powerpoint, Visio, Outlook • Experience of using Jira or similar Agile delivery tools • Accountable for adhering to BA standards • Highly … delivery Package Company pension scheme. 25 days holiday plus bank holidays Life Insurance Private Medical Insurance Rewards and discounts scheme Personal Training Sessions with Ultimate Performance Fitness (Manchester office based) Regular social events Location: Hybrid, based in Manchester Salary c. More ❯
Liverpool, England, United Kingdom Hybrid/Remote Options
InPost UK
with clients/users/development staff during system investigations and throughout subsequent development work. Capable of working with minimal supervision. Techncal Experience: GENERAL Extensive knowledge and experience of MicrosoftOffice tools such as Visio and Excel. Experience in integrating of SaaS, PaaS and IaaS solutions into an on-premise datacentre. Experience with document management and control … with Microsoft Sharepoint. Awareness of Microsoft/Amazon/Google cloud technologies. WAN Extensive demonstrable knowledge of routing protocols OSPF/BGP/EIGRP/OMP. Experience of troubleshooting and operating a multi-VRF MPLS-based WAN. Experience of troubleshooting and operating a Fortinet SD-WAN. Experience of troubleshooting and operating a public-facing hosting platforms and associated … Experience of operating Audiocodes Mediant SBC (or similar) devices, e.g. SIP headers, debugging. Awareness of VMWare ESXi and vCenter. Awareness of Cisco UCS C Series hardware platform. Awareness of Microsoft Teams voice services. Security and Remote Access Experience in implementation, configuration and troubleshooting of Cisco ASA, Cisco Firepower, Palo Alto and Fortinet firewalls. Extensive experience of IPsec site-to More ❯
of Justice, HM Passport Office, and more. Role Summary: We are seeking a Performance Analyst to support the Digital Workplace Function, specifically working with the Email and MicrosoftOffice team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user … Ensure compliance with digital service standards and accessibility principles. Essential Skills and Experience: Demonstrated 7+ years of experience working within performance analysis or similar roles. Strong technical capability in: Microsoft Power BI Microsoft Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks More ❯
equivalent experience Experience in an IT Service desk role Good communication and interpersonal skills, in person, verbal and written. Experience of Active Directory user and computer management Knowledge of MicrosoftOffice products including O365 Knowledge of Microsoft Operating Systems, Windows 10, 11 and Android smart phones Desirable Understanding of ITIL process and procedure Knowledge of technologies More ❯
digital transformation projects would be ideal. Knowledge of the utilities sector would be extremely advantageous You will have: Solid experience capturing and documenting requirements into clear software specifications. Excellent MicrosoftOffice skills (Visio, Excel, Word, PowerPoint). Experience using Microsoft Azure DevOps (or similar) to capture requirements. Understanding of the software development lifecycle, especially Agile. Excellent More ❯
Londonderry, Northallerton, North Yorkshire, England, United Kingdom
Pearson Whiffin Recruitment Ltd
/11) and standard business applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user accounts, permissions, and security in Active Directory and Microsoft 365 . Perform hardware and software upgrades, imaging, and deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of … Windows 10/11, MicrosoftOffice 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware vendors (e.g., Dell, HP, Lenovo). Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, or Microsoft Remote Desktop). Excellent troubleshooting … and communication skills, with a customer-first mindset. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator are desirable. More ❯
e.g. Prince II, Certified Scrum Master) Significant experience managing digital transformation projects and specifically implementations of workforce management Proficiency in project management software (e.g., MS Project, Planview, Jira) and MicrosoftOffice Suite Experience leading and providing guidance to a team Excellent written and verbal communication skills, capable of engaging effectively with a diverse group of stakeholders Analytical More ❯
e.g. Prince II, Certified Scrum Master) Significant experience managing digital transformation projects and specifically implementations of workforce management Proficiency in project management software (e.g., MS Project, Planview, Jira) and MicrosoftOffice Suite Experience leading and providing guidance to a team Excellent written and verbal communication skills, capable of engaging effectively with a diverse group of stakeholders Analytical More ❯
suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: • Experience working within a law firm is highly desirable • Knowledge of Windows 10 and MicrosoftOffice 365 • Understanding of PC Hardware and operating systems • Awareness of using Active Directory • Experience of logging tickets in ITSM call logging software IT Service Desk Analyst More ❯
interpret and convert data to management information Ability to design and develop information systems. Respect confidentiality of patient information Problem solving and analytic skills Demonstrate excellent organisational skills Advanced Microsoftoffice skills Advanced Excel Skills Able to prioritise workload effectively Demonstrate good attention to detail Report writing skills Ability to analyse and interpret reports Flexible with an More ❯
IP), network configuration (routing, switching, firewalls, Wi-Fi), and troubleshooting network connectivity issues Proficient in supporting and troubleshooting desktop PCs, laptops, mobile devices, and peripherals (printers, etc.) Experience with MicrosoftOffice suite, Active Directory for user and permissions management, and other common business applications used by the company Familiarity with virtualization technologies (VMware, Hyper-V) and cloud … platforms like Microsoft 365, Azure AD, and potentially other cloud services used by the business Basic understanding of cybersecurity concepts, including anti-virus software, patching, and data backup/recovery Strong ability to diagnose, analyse, and resolve complex technical issues, often requiring investigation and root cause analysis Ability to document troubleshooting steps, resolutions, and knowledge base articles for future … 1st line to 2nd line support. You will be pro-active with a real hands-on and can-do approach. A relevant certification such as CompTIA A+, CompTIA Network+, Microsoft Certified: Azure Fundamentals, or ITIL would be preferable but is by no means essential as the relevant experience is more critical for this position. More ❯
to users across hardware, software, and network issues. Install, configure, and maintain desktops, laptops, mobile devices, printers, and related peripherals. Troubleshoot issues related to Windows 10/11, macOS, MicrosoftOffice Suite, and other common applications. Manage and support devices enrolled in Microsoft Intune (Endpoint Manager) including compliance policies, app deployments, and updates. Support users with … Office 365 tools like Outlook, Teams, OneDrive, SharePoint, and Exchange Online. Use remote desktop tools TeamViewer to support remote users. Ensure systems are compliant with security standards including antivirus, patches, and updates. Maintain IT inventory and documentation using helpdesk/ticketing systems. Assist with onboarding/offboarding processes, including provisioning of new users, email accounts, and device setup. More ❯
Manager may also be asked to take forward special assignments/projects on an ad hoc basis. This is a permanent role to be based at our Liverpool office with 2 days per week minimum office attendance. Plan and manage the delivery of conflict checks undertaken as part of pre-deal Due Diligence and manage the … emerging risks and issues to the Head of Onboarding, the relevant project Manager(s), or Compliance Managers Manage the Client Service Associate (CSA) team that support the local office with processing; ensuring resources are working efficiently, deployed optimally and are fully utilised Proactively engage with Partners, Directors and other stakeholders in acquired businesses to help them understand the … developing and effectively deploying a team of delivery resources Data analysis and presentation to support the tracking of project delivery and identification/resolution of issues Working knowledge of MicrosoftOffice packages: Minimum basic level Word; intermediate level PowerPoint; and intermediate to advanced level Excel Excellent Stakeholder management and ability to engage with Clients, Partners, Directors and More ❯
or equivalent in Maths and English. NVQ level III in relevant subject or equivalent ITIL Foundation Qualification or proof of working towards it Knowledge Essential In-depth knowledge of MicrosoftOffice packages including Word/Excel/PowerPoint/Outlook Experience Essential Demonstrable experience of working effectively in an office environment undertaking a range of More ❯